Officejet 4620 cartridge damaged message even though new cartridge
I had a message stating my yellow cartidge was damaged and to replace it (it was a HP cartridge) I bought a new cartridge and installed it but I am still get the same message that the yellow cartridge is damaged. I have made sure the vent is clear, taken all cartridges out and put them back, turned printer off and then on again and I still get this message and if I print ok it just cancelled my print. I have also tried to clean printhead but it comes up with the message yellow cartridge damaged or missing and it cancels the operation. Please can anyone help me
The troubleshooting steps in the document here may help resolve the cartridge error message on your Officejet 4620 printer.
Bob Headrick, HP Expert
I am not an employee of HP, I am a volunteer posting here on my own time.
If your problem is solved please click the "Accept as Solution" button ------------V
If my answer was helpful please click the "Thumbs Up" to say "Thank You"--V
Similar Messages
-
My iPod Touch 4th Gen was running very slow, so after reading a blog, I doings clicked my home button and pressed the red button to stop some apps from running. It made my iPod work relatively faster, but my iMessages didn't seem to be working in the same way as they used to. It no longer alerts me when I have a message, even though I haven't touched my notification settings and my messages are always being automatically deleted. It doesn't even show the number or messages in a red circle anymore, I just have to check my messages by clicking into iMessage instead...
This is really annoying me and I can't save old messages anymore or reply quickly to any! Please help!Perform a Reset ( No Data will be Lost )
Press and Hold the Sleep/Wake Button and the Home Button at the Same Time...
Wait for the Apple logo to Appear...
Usually takes about 15 - 20 Seconds... ( But can take Longer...)
Release the Buttons... -
I have an iphone 3GS and suddenly am getting a "storage almost full message" even though I have 1.4 GB of free space. Now I cannot text. How do I trouble shoot this? I recently upgraded to version 6.1.3 if that helps.
When you sync using iTunes on your computer, do you see a lot of "Other" at the bottom of the iTunes Summary Page for your iPhone? If you do, try a "Restore iPhone ...". That should help.
Hopefully that would do it for you. If not, the next (more drastic) step would be to restore again as above, but choose "Restore as New" and then manually sync. Omit any apps that might be suspcious in their space use (primarily Game Center apps). -
I have a macbook pro version 10.7.5 and my mailbox will not open at all and comes up with a quit message even though it is not open. how can i get into my account. it works on my iPhone and i have internet and all other functions working on my computer
Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
Step 1
Make sure the title of the Console window is All Messages. If it isn't, select All Messages from the SYSTEM LOG QUERIES menu on the left. If you don't see that menu, select
View ▹ Show Log List
from the menu bar.
Enter the name of the crashed application or process in the Filter text field. Select the messages from the time of the last crash, if any. Copy them to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.
When posting a log extract, be selective. In most cases, a few dozen lines are more than enough.
Please do not indiscriminately dump thousands of lines from the log into this discussion.
Important: Some private information, such as your name, may appear in the log. Anonymize before posting.
Step 2
In the Console window, look under User Diagnostic Reports (not "Diagnostic and Usage Messages") for crash reports related to the crashed process. The report name starts with the name of the process, and ends with ".crash". Select the most recent report and post the entire contents—the text, not a screenshot. I know the report is long. Please post all of it anyway.
In the interest of privacy, I suggest that, before posting, you edit out the “Anonymous UUID,” a long string of letters, numbers, and dashes in the header of the report, if it’s present (it may not be.)
Please don’t post other kinds of diagnostic report—they're very long and rarely helpful. -
When I send an imessage on my ipad to someone, my husband also gets the message, even though he was not selected as a receipient. This just started when I got my ipad and sent a message for the first time. As a side note, my daughter received an itouch and both my husband and i were getting all messages she sent, no matter which one of us they were sent to. I turned her imessage off. We have all of our devices under the same itunes account so that we can share all music and apps. How can we get around this? I do not want him receiving all imessages that I send, this will get very annoying to him.
You can have a separate AppleID only for iMessage and keep using the other one for iTunes.
Just change the AppleID used for iMessage in Settings > Messages > Receive At -
My Friend has a iphone and when i change the setting text messege into imessege it keeps saying text message, even though i changed it.
iMessage must be enabled on the sender and receivers iDevice.
-
When I try to update Elements 9 I get an error message despite the fact that the update seems to download completely. Why?
Windows 7. Thanks, but why then do I get a downloading frame that seems
to indicate that it IS updating?
Mila and Bill
On 2014-12-12 14:44, Barbara B. wrote:
WHEN I TRY TO UPDATE ELEMENTS 9, I GET AN ERROR MESSAGE EVEN THOUGH IT APPEARS TO DOWNLOAD THE UPDATE COMPLETELY. WHY?
created by Barbara B. in Photoshop Elements - View the full discussion -
I keep getting a pop-up window with the following message, even though I haven't got anything plugged in to any USB points. It comes up every few seconds, often multiple times at once. Can anyone advise why it is happening and how to get rif of it?
Reset your SMC.
Resetting the System Management Controller (SMC) - Support - Apple -
Getting insufficient credit message even though or...
I am getting insufficient credit message even though order is delivered and renewal is on 1st Mar 2015. I have subscribed to India 800mins monthly from Japan. The order for March has already been delivered on 26th Feb. Renewal date is on 1st March. Then why am I not able to call a mobile number in India. Please check.This is causing unnecessary harassment.
I am going to report this as a fraud if the issue is not resolved.I have not received any reply till now.
-
My phone has been set up previously for itunes on my lap top but my phone now shows the connect to itunes message even though the phone is connected....Ive tried every thing I can think of ...now I cant use my phone ..please help ?
Turn your phone off and connect your cable to the computer, but not the device just yet. Start up iTunes. Now, hold down the home button on your phone and plug it in to the cable - don't let go of the button until iTunes tells you it's detected a phone in recovery mode. Now you can restore to factory settings.
Unfortunately, the data on your phone is already gone if you're seeing the connect to iTunes logo. -
USB devices deactivated message, even though none connected
I'm getting the infamous warning message, that One or more USB devices are drawing too much power and the device/s is/are being deactivated, etc. etc.
Even though I have no USB devices connected.
Anyone else have this problem?
I have a 2007 Core 2 Duo 2.16, just updated to 10.6.8.
To see if it was a hardware problem I installed Windows 7 Ultimate as the only operating system and I didn't get any messages re. USB problems.
So I wiped the HD and installed Snow Leopard. Immediately started getting the USB messages, one after the other on screen.
I've also switched off Bluetooth and the iSight, in case that might help re. power being used by USB.
Any way to solve this, without swapping logic boards?
Could I just continue like this, and use no USB devices? If so, can I turn off the warning messages so they don't appear every 20 seconds?
Probable hardware problem? Or software?
Any help greatly appreciated.Suspiciously similar situation here. I have a Macbook Pro Retina, 15-inch, Early 2013 with Mavericks. I (successfully) installed Windows 7 on Parallels Desktop few days ago and now I am constantly getting this "USB Devices Disabled..." message, even though nothing is plugged into the USB ports. At some point both of my ports were not working but I reset PRAM and SMC and now it is just the right side port that is not working. It does, however, power some devices like external discs. When an external disc is plugged into the right USB port, the "USB Devices Disabled..." message, once closed, does not come up again until the moment the disc is disconnected (not valid for the left port, though).
Any help would be much appreciated. -
Officejet 4620 All in one Not printing even with new cartridge
My printer has suddenly stopped printing.
There are no error messages.
My ink level is full.
It slowly started "running" out of ink as I was printing.
New cartridge.
Cleaned printer heads twice.
Ran print quality report and it acted like it was printing but didn't.
Any ideas??The document here may help resolve black not printing on your Officejet 4620. Be sure to check the vents, if they are blocked the printer will appear to be running out of ink early in the cartridge life.
If the troubleshooting steps there do not resolve the issue I sould suggest you contact HP, 1-800-HPINVENt if you are in the US or see the document here for elsewhere. They may be able to help resolve the issue even if the printer is not in warranty as described in this post.
Bob Headrick, HP Expert
I am not an employee of HP, I am a volunteer posting here on my own time.
If your problem is solved please click the "Accept as Solution" button ------------V
If my answer was helpful please click the "Thumbs Up" to say "Thank You"--V -
Black ink cartridge will not work even though new; photosmart 5510 d-all-in-one series
My printer has suddenly stopped printing properly. The black ink is no longer printing. I have tried 2 new cartridges and cleaned the printheads. Th black does not come out in the print quality diagnostic nor in any documents that I need to print. The printer is 2 years old. Is there anything I can do to get it to work?
HI,
Please follow this document for the issue
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c03425035&cc=us&dlc=en&lang=en&lc=en&product=506...
Hope this helps
Although I am an HP employee, I am speaking for myself and not for HP.
*Say thanks by clicking the "Kudos! Star" which is on the left*
Make it easier for other people to find solutions, by marking my answer with "Accept as Solution" if it solves your issue. -
Why is my printer HP Officejet 6600 using color ink even though I'm not printing in color?
I've had this printer about a year now. I've replaced the entire line of ink cartridges at least 3 times now, working on 4. I don't print much at all. A couple of sheets a day or so. I always thought that it was using color ink very quickly so I thought I'd put it to a test. I changed the default settings to black ink only. I replaced all of the ink cartiridges, color and black. I decided this time I wouldn't print anything in color just to see what happened. Well the same thing is happening as if I were using color ink. The color ink is draining out much quicker than the black ink. This seems weird to me. Now we are at the point where it won't print unless I replace the magentia cartridge. This also seems unfair that they do not mention this clearly when you purchase the item. Something like "Oh, by the way, we aren't making enough money doing business as we should, so we will make you replace your ink supply even though it really isn't necessary and that should pick up the slack". I've paid for a new printer already with ink costs. Is there a way to get around this or am I stuck with it. Thanks.
This question was solved.
View Solution.When you set the printer to print in grayscale did you also select "Black ink only"?
HP and other printer manufacturers have different printer technologies for different needs.
Some have printheads built into the ink cartridges. These printers can typically print with one or more of the colors completely empty, or even with color or black (but not both) cartridges removed. The Deskjet 6980 series is an example.
Other printers have separate ink supplies and replaceable printheads. An example would be the Officejet 8600 printer. The printhead in these printers can be replaced if they are damaged by running the printhead with colors out. Some of these printers will allow printing with a color out, other will not. If the printer is run without ink in one or more colors the printer may be damaged, but the user may be able to recover without having to send the printer for service.
Other printers have permanent printheads. To run these without some ink in all the colors would risk causing damage to the printhead due to clogs, air ingested in the printheadvor burned out printhead firing resistors. The Photosmart 6600 series is an example of this type of printer. For printers with fixed printheads this could require service to get the printer to print properly again when the ink is finally replaced.
The document here describes how ink is used. While the document is written for HP Inkjet printers the same principles apply to inkjet printers from other manufacturers.
Bob Headrick, HP Expert
I am not an employee of HP, I am a volunteer posting here on my own time.
If your problem is solved please click the "Accept as Solution" button ------------V
If my answer was helpful please click the "Thumbs Up" to say "Thank You"--V -
Wont print black, even with new cartridge
Officejet 4620 running mac Maveric, I have worked every step in the trouble shooting page. Reinstalled the driver. Restarted both computer and printer. This problem started very abrubtly. I doubt this is involved, but it started right after an adobe update of some kind. all other colors seem to work fine. The cartridge read 75% full but I tried installing a new one anyway and got the same result. Any help is much appreciated.
Bill1003 wrote:
I've also done all the above with no results. I noticed that my black was beginning to fade until there was nothing. If the printhead is dead - which is cheaper? have is replaced or buy a new printer?
Hi Bill, which printer model do you have? Is it within warranty? Typically warranty is ~1yr from date of purchase. You should be able to check by entering the serial no. below...
http://h10025.www1.hp.com/ewfrf/wc/weInput?cc=ie&lc=en
Although I am an HP employee, I am speaking for myself and not for HP.
Twitter: @Ciara_B_HP
Maybe you are looking for
-
What if the name of the i-pad (retinal display) adaptor for photos of deer? Husband's 60th soon, need the gift! Thanks
-
Certification status of Oracle 10g server on windows 7
Hi all, I'm trying to understand if Oracle 10g server is certified on windows 7, but I have found conflicting informations. Note 952302.1 "Is Microsoft Windows 7 certified to install/run Oracle Database Server/Client ?" says : "Microsoft Windows 7" c
-
Skiping initial selection criteria screen of HR report for Manager Desktop
Dear All, The reports are configured using a custom scenario (Z Scenario) for Manager Desktop and used over the Portal through MSS. I have a requirement where for only one report (named Expired Qualifications) the initial selection criteria screen wh
-
the label and direction only print on a half sheet, the label itself should be almost half a sheet of 8 1/2 x 11
-
Back-Navigation in Guided Procedures
Hello, i have got a very large guided procedure. There are loops, sequences and alternatives. In each step the user performs an input in a Visual Composer created UI. After each step the data is forwared to an SAP System with a webservice call. At th