Officejet 4620 drops off the network after the first operation

HP 4620 drops off the network soon after one operation is performed. I have to turn it off and on again to bring it on line and then it repeats. The message is " unable to communicate with printer". I have run all the diognostics and they say your printer is operating normally. I have down loaded the latest drivers. Running Win 7 (64 bit). My only clue is that I have a new router, Netgear.

Hi LennieZup
I understand you can print over the network one time and then you have to turn the printer off and on again to continue to print.
I will be happy to assist you with this.
It may not be the printer, it may be your router's inability to wake the printer.
Disconnect the power cable on the router for 10 seconds, then reconnect the power cable again. You might need to check to see how many devices can be setup on the router at the same time. Depending on each router.
I would recommend updating the printers firmware. HP Officejet Firmware.
I have included a document for Printer Does Not Maintain Wireless Connection. Try Step six: Assign your HP product a static IP address.
If you need more assistance just let me know.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
Gemini02
I work on behalf of HP

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