Officejet 4622 refuses to align print cartridges

Officejet 4622 usb connected to HP 4540s laptop, refuses to perform the alignment process -- print on pages is lopsided. Help! Please.

Sorry that you are having alignment problems.
You can try to clean the print head and check to see if that helps.
See if you have a detachable print head. It should be a latch on the right side of the cartridges. You can lift it up, and see if that entire basket area comes out.
If so, clean the bottom with lint free cloth and water.
Let me know what happens.
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HP officejet All in one 4110/ Printer Cartridge

Has this ever happened to anyone. I have changed printer cartridges on my printer so many times with no problems. This last time when I replaced them, I accidentally put the black where the color should go and visa versa, When I discovered this I started to remove them from the carriage, snap down but it wouldn't come out same with the other one, they would not release. I can't for the life of me get these out of the carriage. It's like their locked in for life.. Before I take it to a repair shop I just thought I asked first. Appreciate your feedbackMsNO

Hi @salsan,
Welcome to the HP Forums!
I understand that you are having a problem with downloading the driver for your HP Officejet 4500 printer on Windows XP. I am happy to look into this issue for you!
When you finish the download, it should show how big the file size is. Does it show that the file is 224.69M after it is finished downloadng? Perhaps, it is stopping the download before it finishes. I would recommend trying another browser such as Firefox or Google Chrome.
What version of Windows XP are you are using? If you do not know the Operating System you are using, please visit this website. Whatsmyos. Is it 32-bit or 64-bit? Is the Windows Version on My Computer 32-bit or 64-bit?
Thank you for posting, and hope to hear from you soon!
RnRMusicMan
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New officejet h470 with wireless card; "printer cartridge incompatible" error message

I just got the officejet h470 mobile printer and wifi card. Had many, many problems when trying to set up wireless operation (windows vista operating system). Installed & uninstalled 5 times. Finally contacted HP tech support and got it to work correctly after approximately 2 hours on the phone. From minute one got blinking light for black ink cartridge when I turn it on or when I try to print. Happens every time. Only way to clear the light and print is to unseat the cartridge completely and re-seat. Prints one document then does the same thing. Today, for the first time, I got the error message "ink cartridge incompatible". This is the ink cartridge that came with the machine.
1. Bad ink cartridge? Does anyone out there have an answer?
2. Is it normal for this printer to continue to cycle(?) for 1-2 minutes when first starting and after printing?
I don't want to go through the hassle of replacing the printer if I don't have to.
Thanks,
Freestyle

For #1 I would suggest cleaning the cartridge contacts as shown here. If that does not resolve the issue you may need to replace the cartridge or the printer (both should be under warranty).
As for cycling before and/or after printing, it will depend on various factors including how long it has been since the last print job. I would not expect more than 5-15 seconds of servicing after a print job.
Bob Headrick, HP Expert
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Aligning ink cartridges

I replaced ink cartridges now every time I turn on my hp psc 1315v all in one it prints another alignment page and tells me to align print cartridges I have done this repeatedly,but it keeps printing and telling me to align.I have removed and replaced cartridges but no help. I tried the hp problem solving utility, which told my everything was good, its not

Hello,
Thanks for the post. I'm not sure what OS you are operating under but I have seen instances of this in the MAC OS X environment. I've included some great information below on how to be rid of this "error" message.
Good Luck!
Regarding ink alerts and other messages that reoccur after hitting OK on the pop up. I have learned that in some products you need to actually go into the Message Center and acknowledge the messages there in order for the pop ups to stop. Simply hitting OK on the pop up does not terminate the alert. You can Ctrl-Click and highlight all of the messages and acknowledge en masse in the Message Center.
Please make sure that we are acknowledging the ink alerts and such IN the message center.
If these steps do not resolve the issue, there is also the option of turning the messages off altogether. Go to HP utility, should be in the dock or in the Hewlett Packard folder in applications. In there you have an option for message center, in there you can go to settings in the top right, and then uncheck the boxes for displaying alerts.
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Alignment of printer cartridges will not complete on my 6500 officejet. No copies. What do I do?

My officejet6500 will not align the printer cartridges. I replaced the black cartridge and have tried
everything and nothing will align the cartridge. I tried cleaning the printhead and used tons of ink--that didn't work either.
Somebody please help.

Black cartridge is full and doesn't print.

HP OfficeJet 6310 All-In-One printer won't print in color with new cartridge

HP OfficeJet 6310 All-In-One printer on a iMAC OSX version 10.9.5 system
Hello,
As I don't print in color much but had need to I discovered my printer not printing in color. I trouble shooted and even replaced with an new HP95 new from Office Depot ( I never buy refilled). The printer still won't print color but it advances the paper as if it was printing - just no ink on paper. I have cleaned thoroughly the ink jet heads, cartridge area, and run all the alignment and printer utilities. The test page print does not show color either. I have no error messages. Don't know what else to do.
thanks
DH

Hi there @dhengr!
Thanks for contacting the HP Forums!
I can see your having a print quality issue with your HP OfficeJet 6310. I should be able to provide documentation that will help locate a resolution. You mentioned you have already tried another HP95 tri-color cartridge with no resolution. I also noticed you said that the quality report from the printer also has no color ink.
If a stand alone test report is performed from the front of the printer such a printhead cleaning or print quality report and there is no color on the page then you are likely looking at a hardware issue within the printer. I have provided a document regarding Missing, Faded, or Dull Colors on the HP Officejet 6310 All-in-One Printer. If you follow the document from start to finish and still have the same issue then I would recommend contacting our HP tech support via phone. They deal with hardware warranty and replacement options.
Please call our technical support at 800-474-6836. If you live outside the US/Canada Region, please click the link below to get the support number for your region. http://www8.hp.com/us/en/contact-hp/ww-phone-assist.html
Have a great weekend and thank you again for posting on the HP Forums!
Cbert
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Printer not printing black ink Hp Deskjet D4360 / Carriage jammed not moving on Hp Officejet 4622

my cartridge is full and i did the blot test ink showed up but still not printing this is my HP Deskjet D4360
and my HP Offciejet 4622 keeps saying carrage is jammed and not moving and i tryed everything
Help me please
lalasmiles30 3

Hello @lalasmiles30,
Welcome to the HP Support Forums!
I understand that you're experiencing a black print quality issue when printing from your Windows 7 computer to your HP Deskjet D4360 Printer and a carriage jam error on your HP Officejet 4622 e-All-in-One Printer. I would like to work with you today with resolving the issues with these two HP printers. To make this post easier to follow I am going to divide my response into two separate sections for each printer. Can I please have you follow the steps below to resolve these issues.
Deskjet D4360 Printer Print Quality Troubleshooting:
To resolve this black print quality issue, can I please have you click here. Once the support document opens please run through Step three, Step four, Step five, and Step six. This includes any sub-steps under the listed Steps to follow.
Once troubleshooting is complete please test printing another Diagnostics Report from your printer to verify if the black printing issue has been resolved.
HP Officejet 4622 e-All-in-One Printer Carraige Troubleshooting:
In your post you indicate that you have already tried troubleshooting this issue to no avail. At this point I would like you to click here to access the carriage jam troubleshooting steps. Once the support document opens please follow Solution one, Solution two, Solution three, Solution four, Solution five, and Solution six. This includes any sub-steps under the listed Solutions.
If you have already completed the steps in this support document, please just review them to ensure that nothing has been missed.
Should the carriage jam issue persists, a whole unit replacement may be needed to correct the faulty carriage assembly issue.
Please respond to this post with the result of your troubleshooting. Good luck!
X-23
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Hp officejet pro 8500 will not print alignment page

Hi, I saw that others on this thread where having similar problems and I was wondering if anyone could help.
I have been having trouble with my HP Office Jet Pro 8500 Wireless (A909g series) printer with the print heads. Initially, it stopped printing in blue so I followed all of the steps for cleaning the print head ect. At one point I had removed the print head and reinserted it and at that point, I started to get the "alignmnet failed" message. I just purchased a new M/B print head, and while it now prints in blue when a test page is printed, I still get an alignment failure notice when it tries to align the print head. In addition, it does not print the full alignment page, only the top colored lines. While I can print, it always runs an alignment afterwards, again failing. I would apprecaite any help you could provide. This printer has been great until now, and I do not want to waste anymore ink trying to print and it failing the alignment everytime. I am running Windows 7 professional. Thank you.

Hello , Welcome to the thread! I understand that your HP Officejet Pro 8500 All-in-One A909a Printer is experiencing Printhead and Alignment failures. Because you have already replaced both the Cyan and Magenta Printhead (twice) and Black and Yellow Printhead in the past and the issues continue to occur over time I believe that the Printhead sensor or print system within the actual printer is going. Should this occur then print system issues, such as Alignment, Printhead, cartridge, quality, etc issues will occur and will usually become worse over time. Therefore, rather then replacing the Printheads it may be time to replace the actual printer. With that being said, there are a few troubleshooting steps that I would like you to complete to resolve this issue. To start, please click here . Once the support document opens please review all of the listed Solutions and sub-steps to ensure that all steps have been completed. Should the issue persist, then a Firmware Update may be needed on your printer. However, I do need to know what Operating System you're using on your computer in order to provide you with the correct Firmware Update. The Firmware is the internal programming within your printer. It controls what your printer does and how your printer does it. If there is a corruption within the internal programming in your machine, your HP Officejet may not respond correctly. Please respond to this post with the result of your Alignment Failed troubleshooting. Should the issue persist, be sure to include your Operating System in your response so I can provide you with the additional Firmware Update. I look forward to hearing from you!

My hp officejet 4622 wont register my brand new cyn ink cartridge

Hello,
I have installed a brand new cyn ink cartridge into my hp officejet 4622 printer. It does not work. A printout does not register any ink.

Welcome to the HP Community @Lollycookejesso
I saw your post about how your new cyan ink cartridge is not working on your Officejet 4622 model. Please try the steps in the guide I posted for you below to hopefully get the ink flowing!
If the ink will not print, call us directly to speak with HP's Technical Support about your printer options from there.
Printer Prints a Blank Page or Does Not Print Black or Color Ink for the HP Officejet 4610, 4620, De...
Please call our technical support at 800-474-6836. If you live outside the US/Canada Region, please click the link below to get the support number for your region. http://www8.hp.com/us/en/contact-hp/ww-phone-assist.html
Good luck
R a i n b o w 7000I work on behalf of HP
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OFFICEJET 4622 WILL NOT PRINT WIRELESSLY AFTER MULTIPLE TIME TRING TO INSTALL mutiple times

My printer will not print wirelessly. I see that it is installed and the firewalls are turned off but it will not print

Hello phdavid53,
Welcome to the HP Forums!
I understand your Officejet 4622 will not print wireless. I will do my best to assist you! First, I would like to ask you a couple of questions to clarify: When you installed this printer on your computer, were you able to print a document? Did the installation state it had a successful wireless connection?
I would recommend following this entire HP document on Printer Does Not Maintain Wireless Connection.
What is your operating system on your computer? Windows or Mac?
If you were never able to install this printer over a wireless connection through the software, then please follow this HP document on 'Unable to Find Printer' Error Message Displays on the Computer During a Wireless Network Installati.... I will be looking forward to hearing from you. Have a great night!
I worked on behalf of HP.

Officejet 6100 - H611a Will not print in grayscale when color cartridge is depleted.

The title says it all. - Windows 7 64-bit
Officejet 6100 - H611a Will not print in grayscale when color cartridge is depleted!
Even though the documentation that came with the printer says it will. After 2+ hours on the phone with HP support over the course of 2 days, I have been informed that printer WILL NOT print in black ink only if a color cartridge is empty.
I thought anyone who purchases this model should know the documents included lie.
From page 31 of the Officejet 6100 user manual: "If a color cartridge is depleted, the printer will print in grayscale using the black cartridge." LIES!
The HP Help Programs says the same thing.
I have hard-reset the printer, removed and reinserted all the cartridges, set the options to "black ink only," Nothing worked. 3 HP reps all said the same thing, "You have to get a new magenta cartridge."
Will be retuning for a refund as I purchased this model SPECIFICALLY because the manual said it would print the grayscale without color ink present.
Have had 4 HP printers over the years, never even considered buying anything except HP. This will be my last HP printer. Extremely disappointed by HP's deception.

Sorry the printer did not perform as expected. I have escalated this in an effort to get this to the right people.
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Officejet 4622, new printer today. black does not seem to work at all but all the colors do.

I print a test page through diagnostic tool and black square is blank. I cannot tell if the alignment prints properly as I have no example of what it should look like to ensure it is correct since the alignment fails to detect the alignment page. Scans work fine. I tried cleaning the print heads and still don't seem to get black to work correctly. This is a new printer purchased today 9.30.2012.

just in case anyone else encounters this problem, heres whats really going on and heres how to fix this annoying issue. its relatively easy to do and more efficient than wasting money on a new printer or having it repaired like most people end up doing.
whats going on? the ink has clogged the printing heads and has solidified shut. the "clean print heads" feature the printer came with does not have the ability to fix this. that feature is to clean up dirty heads, not clogged heads. why hp decided to make this model without a simple to remove cradle is beyond me, but fortunately the cradle DOES come out and can be cleaned with hot water.
theres a few items you will need to make this happen the easy way or you could just break out the tree limb loppers, like i did, and vent your frustrations.
what you will need: a pair of needle nosed pliers, a T9 torx screwdriver head ( auto parts stores sell them for a couple bucks), some paper towels and an area to work (its easiest to do this in a corner of a room, on a small table or the floor). keep in mind you are dealing with ink, so change out of your good clothes just in case and also grab a paper plate or a few sheets of printing paper to set the ink cartridges on as you work.
1) ok. lets get started. !!!FIRST UNPLUG THE PRINTER RIGHT NOW, SO YOU DONT ACCIDENTALLY DIE BY ELECTROCUTION!!! i forgot and when i began unscrewing the first 6 screws, the chime kept going off and im like **bleep**? i was impressed by the safety measures hp took while engineering this model.
2) the printer is now unplugged and then go to your corner work area and place the printer so there is a wall or barrier on its left and also a wall or barrier behind it. do this while facing it as if you were about to use it.
3) now, what you have to do is open the printer like you are going to change the ink and on the right side there is a plastic guide that prevents the top from opening all the way. look on the side and you will notice it could pop off with your fingers. pop it off and open it all the way open so you could get at the screws the lid would have prevented you from accessing.
4) lean the scanner portion and top portion against the back wall.
5) all screws you will be removing are size T9H torx screws. there are ten total. there are 2 black screws in the front top and then 4 black screws in the back top. remove them and put them on your paper plate.
6) next is 1 short silver colored screw located under the control panel, use your finger and feel around beneath the * button. unscrew it, put it on the paper plate.
7) next you are going to remove the face/control panel to get at the last 3 screws so locate the little illustrations on the top of the printer, there are 2 on the bottom left and 5 on the bottom right (1 and 2 on the left explain paper jam removals and then 1-5 on the right explain changing ink cartridges). then about half an inch south of the number 5 illustration, on the lip, is a plastic bracket. six inches to the left is another one then 6 more inches to the left, under the illustration number 2 (paper jam removal) is a third bracket. undo them using your fingernails. and just flip it up like car hood and then lay it down on the main top portion of the printer, minding the flat wire which is connected into the circuit board of the control panel (if the flat wire popped out because you got too rowdy on it, then simply insert it back in when you reassemble).
8) next, unscrew the 3 longer silver screws which are located under the panel you just popped off. there is 1 on the left and 2 on the rightish side. toss em on the paper plate.
9) now that all the screws are removed, take the face panel and partially pop it back together.
10) then take the whole top ( the part with the little illustrations and lift it like a car hood, ONLY THIS TIME OPEN IT TO THE LEFT and balance it on the edge of the printer, leaning it towards the wall or barrier on your left. BE CAREFUL NOT TO YANK ON THE FRUIT STRIPE COLORED WIRES ON THE LEFT AND ALSO THE BLACK FLAT WIRE THAT CONNECTS THE SCANNING PORTION TO THE MAIN PORTION OF THE PRINTER.
11) next grab the needle nose pliers and remove the 2 silver colored tension springs located behind the printer cartridges. pay attention where they were attached so you remember where they go during assembly. take a pic with your phone if you have to or simply re-figure it out like i did. toss em on the paper plate.
12) then disconnect the 2 large flat wires and 1 small flatwire attached to the back of the ink carriage. take a picture or remember like i did. i imagine bad things may occur if you reverse them on re-assembly. grab the phone and take a quik pic to be sure.
13) now remove the ink carriage, cartridges and all, by lifting the front first. be careful of the little transparent ribbon in there that moves the carriage left to right and vice versa. you dont want to damage that little guy. now take the carriage to your paper plate. dont drip any ink or accidentally get it on your fingers without knowing or you will make a mess.
14) remove the ink cartridges and set them on the paper plate, ink side up to avoid a mess, these things sometimes drip. set the plate off to the side. its time to clean the print heads.
15) then go to the sink, with the empty ink carriage and turn the water on hot and then just let the empty ink carriage sit there with the water mainly going through the screen of the clogged color (inspect and make sure there isnt a little rubber gasket surrounding the little screen if there is dont lose it. i didnt look too closely and i dont think hp has them but i know some other printers do). it wont stain the sink but wash down any ink as it comes out to be sure. also notice there is a small circuit board attached to it. dont bang it up but getting it wet doesnt matter.
16) keep doing this until the water runs clear.
17) then use your finger and rub the screen gently with your finger and then rinse it, washing away the ink until the water runs clear. continue this until there is no more ink and the screens are clean. do it to all the colors just for good measures. the problem color that wouldnt print, you will notice takes longer to clean than the other colors.
18) now look on the bottom side of the carriage. those wierd looking things are the heads. rinse them with hot water and wipe them with paper towels. then flip it over and blast the screen side again. also in between the screenside and the heads (on the side of the carriage) is an opening that is also probably gunked up. blast it with water too. then flip it over and wipe the heads again. repeat this step until nothing wipes away or until you are sick and tired.
19) shake off then use paper towels to dry the entire unit. make sure the unit is dry. especially inside the female plugs. blow in it or break out the hair dryer and gently dry it. dont sit there and melt it though with the blow dryer. but the sooner it dries the less likely your ink cartridges sitting on the paper plate will dry out. the ink wont dry out fast just dont take a nap or go out on a date until you are reassembled with the ink portion.
20) now you have completed the cleaning of the heads and probably wont need to do this again for the length of time it was since you bought the printer. and just like a roadtrip you used a map to navigate, you will use these instructions in reverse for re-assembly. but keep in mind when re-inserting the 3 flatwires you disconnected from the back of the ink carriage, make sure you have the little metal contact points on the flatwires (male side) inserted so they touch the little metal contact points on the carriage plugs (female side). ALSO BE EXTRA CAREFUL NOT TO DAMAGE THE BLACK FLATWIRE CONNECTING THE SCANNER PORTION TO THE MAIN PRINTER PORTION. THERE IS A LITTLE GROOVE IN THE PLASTIC WHERE IT CAN BE SEATED TO GUARANTEE NO CRIMPAGE. USE IT. also make sure the 2 hinges of the scanner portion/lid are seated properly before fastening the the top with the 6 black screws.
now re-assemble the printer and reinstall the ink cartridges. and then plug in the unit, and turn it on. if you get any notifications on the control panel saying the carriage wont move, then open the hood and take out the ink cartridges, push around and make sure the carriage is seated properly and that the tensioner springs are in place properly. repeat if neccesary until notifications go away or just do a test print and disregard the notification if you messed with it already a few times. thats what happened to me and the notification went away on its own. once its online, open the hp utilities and press the "clean the heads" button. do it 2x in a row and you will be back in style, with extremely rich and bold colors and yes, raven black print.
p.s.
you can always take your aggressions out with the tree limb loppers or the tin snips like i did and snip out the center plastic that prevents you from taking the carriage directly out. this eliminates disassembly and re-assembly entirely. just make sure you DO NOT CUT THE TRANSPARENT RIBBON THAT MOVES THE CARRIAGE BACK AND FORTH. this way the next time it happens it only takes you 10 minutes before you are up and printing.
enjoy! - Porf

Color Printer cartridges - Officejet Pro 8600

Someone needs to start a class action suit against HP for the intended design of their Officejet Pro 8600 printers and pIossibly other printers as well. The issue has to do with the desire to print black only but, color cartridges are tested when this is desired. Why would I wish to be required to have ink in a color cartridge when I want to print only black?
To meet the requirement as stated by the support person, I needed to have a yellow cartridge that contained ink. I went to the store and bought a yellow cartridge. Installed thenew yellow cartridge and then the new error message was that my cyan cartridgte was empty. Replaced that cartridge then the message said I needed a magenta cartridge with ink.
Now, keep in mind, I was able to print black only two days earlier. Does it seem reasonable that yellow, cyan and magenta cartridges would all become empty at exactly the same time? I don't think so. Furthermore removal of the cyan cartridge and then re-installing, was captured as a fact by the printer logic. Why on earth are they going so far at to keep track that the same cartridge was removed and then re-installed? This is to me further evidence that the manufacturer has devised a printer to insure they sell a maximum number of color cartridges when any one of the cartridges goes out.
In my case, I purchased a yellow cartridge for $19.99. Insertion of that cartridge was not good enough. So, I then purchased a full set with the black XL (cost $94.99). Total cost after taxes was $123.16. Therefore, HP is in the business to make their money off of printer cartridges and could almost give the printers away for free.
Will research other manufacturer printer costs and cartridge costs before I consider purchasing another HP printer.
They darn well know this is part of their devious sales strategy and are cleaning up.

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PRINT IN BLACK ONLY OFFICEJET 4622

how do i get my officejet 4622 to print only w/black ink on a mac? thanks.

Hello TDavid666,
I understand you are trying to get your Officejet to print in black only, is that correct? I will help point you in the right direction.
You have actually posted on the desktop forum; here is the link to the printer forum where you can post and get the most accurate answer to your issue. You may have to create a new profile if not just click on new post.
Thank you
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Do I use 454 or 454XL as my printer cartridges for my HP officeject 4622 series

Do I use 564 or 564XL for my printer cartridge on my HP officeject 4622 series. product#CZ294 A and what is the difference. Thank you

Hi there mahniya,
Welcome to the forums!
The difference between the cartridges is how much ink they hold. XL stands for eXtra Large
So going by the specifications on HP shopping, the 564 black yields approximately 250 pages (depending on what you're printing) and the XL black yields about 550 pages
http://www.shopping.hp.com/en_US/home-office/-/search-SimpleOfferSearch?SearchType=ink_toner_printer...
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Officejet 4622 refuses to align print cartridges

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