OfficeJet 4630 printer paper jams

I was setting up my printer, and when I loaded the paper tray to print an alignment sheet the printer either couldn't get to the paper or had a paper jam. At least 5 sheets of paper have been jammed during the failed printing. I need to know if it is the operator or the product.

Hello , Thank you for visiting the HP Support Forums! I see when you were setting up the alignment and putting the paper in on your HP Officejet 4630 the paper jammed. I would like you to start here: Setting Up the Printer Hardware, take a look at unpacking the printer and make sure all protective tape and tabs have been removed from inside and out. Now I would like you to start troubleshooting here: A 'Paper Jam' Error Displays on the HP Officejet 4630 Complete ALL steps in order and let me know the outcome. I will watch for your reply.

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Hello,
If your OfficeJet 4630 is within the standard warranty period, please contact HP technical support to speak to one of our agents who can troubleshoot and diagnose this issue.
We look forward to your response,
Best regards,
Jeff Christopher
Executive Customer Relations
Hewlett-Packard Company
Palo Alto, California
I work for HP

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Hello DakotaRidge,
I understand that you're having issues with your Officejet Pro L7590. I will do what I can to help you.
I have two documents for you to attemp for the issues you have specified.
For the paper jam message try this one: 'Paper Jam' Message Displays on the Control Panel or the Computer.
And for the ink/printing issue try: Troubleshooting Print Quality Issues.
Please let me know if this was helpful.
Thank you for posting on the HP Forums.
I worked on behalf of HP.

HP Officejet 4630 printing on cards

I am trying to print on cardstock from my officejet 4630. When I do it cuts off the top of it. It doesn't do this when I try to copy the same thing on plain paper. What am I doing wrong?

maacjones
Welcome to the HP Community Forum.
I am not sure you are doing anything wrong. The problem might have to do with your Printing Preferences; the printer needs to know not only what size of paper you are using, but also the kind of paper, that is, the thickness of that paper.
For example, you might try setting the Media type to a thicker paper type -- Brochure matte, Business cards, something that indicates a "thick" paper so the printer feeds the paper properly.
Reference:
Printing Preferences
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Click the Kudos Thumbs-Up to say Thank You!
And...Click Accept as Solution when my Answer provides a Fix or Workaround!
I am pleased to provide assistance on behalf of HP. I do not work for HP.
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Pl. help to solve the problem..

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Hello stok60,
Welcome the HP Forums!
I understand you're unable to print from Google Chrome using the Officejet 4630. I will do my best to assist you! I would recommend following this document on Printing Problems With Google Chorme.
If this document doesn't resolve your issue, then please try uninstalling Google Chrome by following this document here. Now, install the latest version of Google Chrome here.
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I worked on behalf of HP.

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Hi @el_jefe,
Welcome to the HP Forums!
I noticed that the margins for printing at the top and bottom of letter-sized pages seem to get cut off when at 100% scale. When printing with your HP Officejet 4630.
Please try the following:
Reset the printing system. OS X Yosemite: Reset the printing system.
Verify and repair disk permissions. Disk Utility 12.x: Repair disk permissions.
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RnRMusicMan
I work on behalf of HP
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
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Hi,
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http://h10025.www1.hp.com/ewfrf/wc/document?docname=c02011343&cc=us&dlc=en&lc=en&product=4110396&tmp...
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Shlomi
Say thanks by clicking the Kudos thumb up in the post.
If my post resolve your problem please mark it as an Accepted Solution

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This may offer some help:
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c02865752&cc=us&dlc=en&lc=en&product=5063582&tmp...
007OHMSS
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Lets try the following:
You will need access to both front and back of printer
Power off and unplug printer
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Open back of printer. Back door is opened by pulling back/away from device using notch at top. Should pop open with little effort.
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I work for HP

Have a PIXMA 990 Printer Paper jammed never has done this how do I get it out

Hello. To try and resolve this issue, please turn the printer off and then unplug the power from the MP990. Next, remove the paper and check the paper paths for any jams or obstructions. If the jam error remains, please contact our support group using the "Contact Us" link below for additional assistance.
This didn't answer your question or issue? Find more help at Contact Us.

Hi efelicia,
Please try the following steps to remove the jammed paper:
1. Turn the machine off, then unplug the power cord.
2. Open the document tray, then open the document cover.
3. Stand the machine with the right side facing down.
If you can see the jammed paper at the front tray, stand the machine with the front tray open.
Important:If a USB flash drive is inserted in the direct print port, remove it before you stand the machine. Stand the machine on a wide and flat surface such as a desk. When you stand the machine, hold it securely and be careful not to hit it on a hard object.
4. Push the open lever to open the transport unit.
When you open the transport unit, support the machine with your hand so that it does not fall down.
5. Pull out the jammed paper slowly.
When you pull the jammed paper, support the machine with your hand so that it does not fall down.
Reference:
If the paper is rolled up and it is difficult to remove, grasp the edges of the paper, then remove the jammed paper. If you cannot remove the jammed paper from the transport unit, close the transport unit, stand the machine upright, then open thepaper output cover to remove the paper.
Refer to Paper Is Jammed inside the Machine within this webpage.
6. Close the transport unit.
Reference:
After you close the transport unit, do not keep the machine standing upright.
7. Plug the machine back in and turn the machine back on.
8. Reload the paper.
If the issue persists, please use the Contact Us link to get in touch with our support staff who can provide any applicable warranty options.
Did this answer your question? Please click the Accept as Solution button so that others may find the answer as well.

OfficeJet 4630 printer paper jams

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