OfficeJet 4636 doesn't print the first page of a document

a) I'm not english mother-tongue. Apologize my grammar mistakes.
b) I have a printer HP officejet 4636 sine august 2014
c) Sometimes , randomly and without any apparent reason the first page of the documentwhich is usually the last one to be printed,  is not printed (on paper) (wholly or partially ).
d) Up to now I couldn't identify any reason and statistically there are no specific conditions when it happens.
e) the note book I use (HP NB 10) has only 1 GB RAM
e) How may act to avoid this ennoying problem that obliges me to carefully check any printing issue.
best regards

Hi gmdf,
Welcome to the HP Forums.
I see that you are having an issue with the printer not printing off the first page of a multiple page document.
I do have a few suggestions that we can try.
First off, please make sure that you have the printer power cable connected directly to a wall outlet and not a power bar/strip. Here is a document that uses a LaserJet printer as an example but it is meant for HP products in general. Please click on the following link that explains the Issues when Connected to an Uninterruptible Power Supply/Power Strip/Surge Protector.
Use the ON/OFF button on the printer to do a proper power cycle after it has been connected to a wall outlet.  This will do a Semi Power Reset on the printer.
If you are still having an issue, try the HP Print and Scan Doctor.  Let me know if you see any error codes or messages.
Thanks for your time.
Cheers,  
Click the “Kudos Thumbs Up" at the bottom of this post to say “Thanks” for helping!
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
W a t e r b o y 71
I work on behalf of HP

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