Officejet 5610 where from download solution center

officejet 5610 windows 7 (64 bits).
I had to format my harddisk.
Where from can I download the solution center in order to use the scanner of HP officejet 5610.

Hi chenchen,
Welcome to the HP Forums.
Here is the link to the HP Deskjet and Officejet Full Feature Software and Drivers. The download has the Solution Center software that you are looking for.
Thanks for your time.
Cheers,
Click the “Kudos Thumbs Up" at the bottom of this post to say “Thanks” for helping!
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
W a t e r b o y 71
I work on behalf of HP

Similar Messages

Officejet 7410 - fax from Hp Solution Center - where is the file stored?

I used the fax option to send a fax via the HP Solution Center - it then scanned each page and faxed to the destination - however, I would like to see the file that was faxed/scanned to verify - the help file indicates it is sent to "a file" on the computer - where is the file located?

Hello,
Here is a section from a support document that might help:
How to view faxes in the HP Officejet 7200, 7300, 7400 series Fax Log
Double-click the HP Director icon on the desktop, or go to Start, Programs, HP, HP Director.
In the HP Director, click the Settings button to activate the drop-down menu.
Hover over Fax Settings & Setup, and then click Fax Log.
Select the Sent tab or the Received tab.Figure 2: HP Officejet 7200, 7300, 7400 series Fax Log
Click a fax in the list.
Press the View button. The fax will be opened in the HP Fax Editor.
Good luck!!!
I work for HP, However, I am speaking for myself and not for HP

Error message fax scan canceled on officejet 4500 all in one when faxing from the solution center.

I keep getting the error message fax scan canceled on my hp officejet 4500 all in one when I try to fax from the hp solution center,I have no proplem faxing from the officejet 4500 itself. I appreciate any light that you can shed on this matter.Thank you.

Hey @kburns7934 ,
I just sent you a private message. If you are not sure how to check your forum messages this post, has instructions.
Enjoy your Monday
R a i n b o w 7000I work on behalf of HP
Click the “Kudos Thumbs Up" at the bottom of this post to say
“Thanks” for helping!
Click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution!

Deskjet 990cxi - where can I download Solution Center software

Seems odd that this is so hard to find!!!!

TEDUinManila wrote:
For Deskjet 990cxi Solution Center, go to this website and
chose to click what you want.
http://h10025.www1.hp.com/ewfrf/wc/product?cc=au&dlc=en&product=60098&lc=en&jumpid=reg_R1002_AUEN
Let me know if I have help you,or let me know if there
is anything else I can help you with.
Best Regards,
TEDUinManila
1/8/2011
I do not see any options for Solution Center at the link above for XP, Vista or Windows 7.
Bob Headrick, HP Expert
I am not an employee of HP, I am a volunteer posting here on my own time.
If your problem is solved please click the "Accept as Solution" button ------------V
If my answer was helpful please click the "Thumbs Up" to say "Thank You"--V

Cannot download Solution Center for Off Jet 6500 Wireless since going to Windows 8.1

I get a failure message and am unable to download HP full feature software (a.k.a. the "solution center") for my HP Officejet 6500 Wireless on my Aspire E1-571-688 Laptop. The solution center was successfully downloaded when I got the laptop in August 2013. It was running fine until I upgraded from Windows 8 to 8.1.
When I discovered that the solution center would not run, I removed the printer and driver software beofre trying to reinstall. When trying to get the Solution Center back, I can't get past the download step because during download it "fails". I was able to download "drivers only" through the "add a printer" option, and I do have printing capability, however I am unable to use the scan function from the laptop (or directly from the 6500).
Weird that I can't get the scan function to work on the unit itself (I get the "no scan options" message when trying to do so) as I have confirmed mutliple times that the printer is successfully connected to the correct network.
Help please! Thank you
Geo48

Geo,
Welcome to the HP Forum.
You will not have access to the full features of the printer software until you manage to install the Full Feature Software. Scanning is one of those functions.
The initial Connection to the Internet is indeed part of it -- you need a reliable, clean, consistant connection that will allow you to download the full data file. Your connection may be dropping out part way through.
You may need to upgrade your network drivers after the Upgrade to Windows 8.1 . There are other issues can can plague a system after the Upgrade, most are well documented at this point. You can check with your system's Forum to what others are saying.
Basic Drivers only are much smaller in size -- just a few MBs.
Random Thoughts..
You need to resolve the network issues so you can download the full software.
You might have a friend download the file onto his computer and transfer the file to your system using a USB stick. This does not fix your network problems but it does solve at least the issue of not being able to get a hold of the installation package.
You might try taking the computer to a friend's house -- if the issue is not within your computer's network setup, then the Upgrade may have "upset" the relationship between the computer and your home network.
Click the Kudos Thumbs-Up to say Thank You for the help." .
Although I strive to reflect HP's best practices, I do not work for HP.
Kind Regards,
Dragon-Fur

My printer works great but I keep getting error messages from HP Solutions Center

I'm using an HP Officejet J6480 All in One Printer on a Windows 7 64 Bit machine. The printer works great but I kept getting error messages from the HP Solutions Center every 15 seconds that popped up making it impossible to do work on my laptop so I uninstalled the Solutions Center to try to fix the problem. Now the printer won't print. Is there a way to re-install the Solutions Center and get rid of the pop up error messages?

hello Danagriz, unfortunately the plugin check page lags behind. adobe has released a critical patch for a vulnerability in its flash plugin, which is reportedly already exploited in the wild. therefore firefox will block insecure versions from running by default on websites for your protection.
https://helpx.adobe.com/security/products/flash-player/apsb14-27.html https://addons.mozilla.org/firefox/blocked/p794
please update to Adobe Flash Player version 16.0.0.235 as soon as possible, which you can download from http://www.adobe.com/products/flashplayer/distribution3.html (use the windows-exe for plugin-based browsers).
in order to update java, go to java.com (or if you don't need the plugin you can also uninstall it though the windows control panel)

HP 7310xi officejet all-in-one-printer Solution Center Windows7 64bit unable to install

Windows 7 64bit system doesn't have any downloaded HP in Programs Files folder but it has some folders downloaded on the 64bit Program Files (x86) folder, none of these folders have the HP Solution Center download, I’ve found the complete folder download but it doesn’t download what I’m looking for.
HP 7310xi officejet all in one printer, eventhough is as your technical support considers it as an old printer, my printer is not abused and has worked fine throughout the whole time, the HP Solution Center was installed before and since I lost the software disk and your website is totally incomplete by not providing this useful resourceful printer window. It really sucks what you've done by not allowing a customer to find what's needed in your website to have your product completely work. You should place a life term limit to your manufactured products if your website does not support them, then as a customer I'd look for another printer brand.
I've followed: Provost as per windows xp explanation and HP installer is not installing the HP software in Windows Program Files neither in Windows Programs files (x86), yes there's an HP folder without the main software, I've tried also removing %temp% and also deleted files from: C:Users\(your name here)\AppData\Local\HP\Digital Imaging, I've also tryied installing the full EU and was unable due to software issue.

Hi Bob_Headrick, there isn't a CD software for sale, HP is not selling it, I've also followed every posted solution to get the HP Solution Center important software icon and have installed:
exe [1/1, 362.68M], followed aslo http://h30434.www3.hp.com/t5/Printer-All-in-One-Install-Setup/officejet-7310-on-windows-7-and-HP-sol... http://h30434.www3.hp.com/t5/Printer-All-in-One-Install-Setup/hp-officejet-7310xi-won-t-install-on-w...
http://h30434.www3.hp.com/t5/Printer-All-in-One-Install-Setup/officejet-7310-on-windows-7-and-HP-sol...
http://h30434.www3.hp.com/t5/Printer-All-in-One-Software-Drivers/Fixing-HP-Photosmart-Essential-3-5/...
http://h30434.www3.hp.com/t5/Printer-Networking-and-Wireless/quot-HP-Solution-Center-cannot-run-beca...
http://h30434.www3.hp.com/t5/Printer-All-in-One-Install-Setup/Uninstalling-Officejet-7310-all-in-one...
http://h30434.www3.hp.com/t5/Printer-All-in-One-Install-Setup/hp-officejet-7310xi-won-t-install-on-w...
Jamieson http://h30434.www3.hp.com/t5/Printer-All-in-One-Install-Setup/hp-officejet-7310xi-won-t-install-on-w...

HP Officejet Pro L7590 Printer - HP Solution Center does not work

I am not able to get the Solution Center suite to work because the installation has an error. I am using Windows 7 Home Premium. The printer I am installing is the HP Officejet Pro L7590.
If I go to Devices and Printers and add the printer. The driver Windows 7 driver would work, it would detect the printer and the test page and everything would be fine.
However, if I install using the software provided by HP for the L7590 it would result in an error and it would not work.
The failed driver installation is only from installing the full bundle software provided by HP, if by itself through Windows 7 it would be fine.
Because of the failed installation using HP software the HP solution center does not work.
In Devices and Printers, the printer has the yellow exclamation point requiring troubleshooting, I click on troubleshoot and no device drivers were found. In addition, I could not remove the printer. Before installing the HP software, I could successfully install the printer and there would be a green checkmark, and there would be an option to remove the printer. This leads me to believe HP has a faulty software bug that is causing the error.
I am suppose to use the HP add a printer shortcut that populated on my desktop after installing the software, the first time it would show the failure to successfully install the driver, afterwards it would not even detect my printer if it is plugged in. If I remove the usb and reinsert it, the Windows would just show the failed driver. I repeat, it failed after I install the software, it works fine without. The primary reason I want the software is to use the scanning feature.

Hello NickRT, and welcome to the HP Forums, I hope you enjoy your experience!
I see you are having software installation issues. i would like to try and assist you.
I would suggest Uninstalling the Printer Software.
Once it is uninstalled, I would suggest putting your system into clean boot mode within the Microsoft configuration. You can do so by following this document: How to perform a clean boot in Windows.
Once the computer is in clean boot mode, I would reinstalling the HP Officejet Pro Full Feature Software and Driver.
Good luck and please let me know the results of your troubleshooting steps. Thank you for posting on the HP Forums!
Please click “Accept as Solution " if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the right to say “Thanks" for helping!
Jamieson
I work on behalf of HP
"Remember, I'm pulling for you, we're all in this together!" - Red Green.

Cannot print to an HP Officejet 5610 anything from PSE Version 10

Help! I'm using Adobe Photoshop Elements Version 10 and I cannot print anything either directly from it, or even anything created out of it to my HP Officejet 5610 series printer. I am not having the same issue that others have reported with the Fax Window coming up, nothing prints at all. It doesn't even go into the Print Queue. I have been discussing (on a forum) with HP and they have suggested using the Deskjet 990C driver. I tried that and still nothing happens. I can print to a Canon Pixma with no issue, it's definitely something with this printer/print driver. I tried renaming the printer to make it shorter, I have tried completely deleting and reinstalling the printer (using HP Cleanup utility), I have updated drivers, tried using the 5610 as well as the 450C and 990C.
This is happening directly out of PSE as well as anything I create and save - so making it a PDF, it won't print. Making it a JPG, it won't print. I can print PDF files not created in PSE with no issue. I can print JPGs not created by PSE with no issue.
Anyone have any other suggestions on things I can try?

Hi,
Can you try some experiments please - or tell us if you have tried them.
1) Load a new image (one that hasn't been saved before) into the editor and without saving it, try printing from the editor. It is important that PSE hasn't saved it.
2) Load any image into the editor and do a Save for Web (you may have to reduce the size) in JPG format and see if you can print that JPG either from PSE or another program.
Please let us know the results.
Brian

Unable to Download Solutions Center for Officejet Wireless 4500

Hi,
I have been trying to scan some files so that I may email them. But I am unable to do so. When I try to scan the items my printer tells me to select where to scan the files to, but I have no options. I have downloaded the drivers full features set about 4 times and I still don't have the soutions center software.
Can someone help! I really need to get this paperwork sent off!
FYI, my printer was always connected to my laptop wirelessly prior to all of this. I just need the program so I can scan items....when I tried to use my softward disk I kept getting a error message.
Thanks!

Hi there @Dimples_202!
Thank you for posting on the HP Forums!
I should be able to provide some assistance regarding the Officejet 4500 and scanning to the computer!
As a quick work around if you need to get those document off I suggest scanning using Microsoft paint. Open Paint on the computer and click on File and click on From Scanner or Camera. You should then be able to select your scanner and start the scan and save it.
I understand you have installed the software a couple times but the first thing I recommend is to uninstall the HP software. After the uninstall is complete it would be a good idea to perform a disk cleanup in the computer. A disk cleanup will improve computer performance and clear temporary files that may cause issues during the install of software. Once the disk cleanup is complete you should restart the computer and re-install the HP software.
To uninstall HP software click here: Uninstalling HP Software
To perform a disk cleanup click here: Performing a Disk Cleanup
To download the HP software click here: HP Officejet Full Feature Software and Driver
Please post back and let me know how it goes!
Cbert
I work on behalf of HP.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" at the bottom of this post to say “Thanks” for helping!

Re: Outlook 2010 sync solution - from Blackberry Solution Center

Anyone has the link to download OS 5.0.0.714?

lostsoul wrote:
Anyone has the link to download OS 5.0.0.714?
Hello,
1) Your question has nothing to do with this thread. I suggest you ask the Mods to move it to the forum that applies to your specific device model.
2) If it's an official release, it is available via this portal:
http://na.blackberry.com/eng/support/downloads/download_sites.jsp
If it is a leak, it is not for discussion on these forums.
Cheers!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code

HP Officejet 6500 e709n - Solution Center Scan Malfunction

I've recently purchased a new laptop with Windows 8.1 already installed on it. I've had my HP 6500 for years and it has worked perfectly - all functions. When going online to download the drivers to my new laptop, all messages indicate the installation is complete, but I can only print. The scan function does not work at all - from the solution center or from the keys on the printer. I've called HP Help (I even have a case number) and they have remotely taken control of my laptop several times with no scan success. They have told me it's a Microsoft software issue. I called Microsoft, and they are telling me it's a HP issue. I know the actual printer itself is perfectly ok, because all function still work on my old laptop. Si, the conclustion is that there is a compatibility issue with Windows 8.1 and the scan function (as I can print just fine). Is there a chance the driver on the HP website is not updated for the scan funtion with Windows 8.1? Is there a fix for this that I am not aware of? I prefer not to use third party apps, as this is the reason I had to purchase a new laptop - because of viruses. Help!!! I need the scan funtion (to .pdf) to work ASAP as I use my printer/scan function for business. Is there a fix? I prefer not to buy a new printer, as this one works just fine, except not on Windows 8.1. Again, HELP.............

Hi MsOP,
I see that you that you are unable to scan on the Windows 8.1 computer. With a few steps we should be
able to resolve this issue.
Did you download the Full Feature Software drivers?
HP Officejet 6500 Wireless All-in-One Printer - E709n Drivers.
Temporarily turn off your Antivirus Software to see if it is blocking it.
Here are some additional steps you can do if you are still having issues.
'An error occurred while communicating with scanning device' Message Displays When Scanning (Windows...
Also download and run the Print and Scan Doctor. It will diagnose the issue and might automatically resolve it.
This document is to Check the Windows Image Acquisition (WIA) services.
Windows: HP Scan Software Does Not Open or Scan on a Printer Using a USB Connection.
Disregard the title.
Go to Solution three: Check the Windows Image Acquisition (WIA) services.
You might have to configure the firewall.
Configuring a Firewall to Allow a Connection with the All-in-One in Windows.
How is the printer connected? (USB/Ethernet/Wireless)
What were the results when you ran the Print and Scan Doctor? (did it print or scan, any error messages)
Were you able to scan from another application?
Please provide in detail the results if you are still having issues.
Have a nice day!
Thank You.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
Gemini02
I work on behalf of HP

6500 scan option in solution center reacts extremely slow

Problem 1.It usually takes 5-8 mins for the scan window to show up after I press "scan to file" in solution center. This 6500 is extremely slow. I have had other hp all-in-one before and scanning has never been a problem. I don't know how I would solve this. So I started searching a scan option shortcut. No luck yet. Anyone knows where I can find the shortcut? Problem 2.Since it's so slow to scan from the solution center, I tried to do it from the panel. However, when I pressed the scan button, it showed "scan menu: select computer". Then I pressed "OK", it showed "no scan options".I have searched online and it seems like a popular problem. I have tried all the methods found online, but nothing worked. Thank you. I hope someone could help me on this. It's really frustrating.

Hi , Welcome to the HP Forums! I understand that you are having trouble scanning with your HP Officejet 6500, on Windows 7. I am happy to look into this scanning issue for you! To make sure I know the exact printer that you have, what is your printer's Product/Model Number? (ie: HP Officejet 6500 e710a, etc.) To find your printer's Product/Model Number follow instructions in this link. Finding Your HP Product Model Number. To verify the printer's hardware is functional, are you able to make copies with the printer? In the meantime, I would recommend to try our HP Print and Scan Doctor, and let me know what happens! Hope to hear from you soon! “Please click the Thumbs up icon below to thank me for responding.”

Adobe Flash security exposure in HP Solution Center Digital Imaging code

I have an HP Officejet 4500 with the HP Solution Center installed.
Windows XP.
My security software identifies "Adobe Flash Player Multiple Vulnerabilities" embedded in the HP Digital Imaging product.
The versions and locations are:
Adobe Flash 10.0 r2
C:\Program Files\HP\Digital Imaging\{7E0E61CC-1C99-429D-BEA7-C4DD5B898D2A}\setup\hwsetupwizard\setup_guide.exe
Adobe Flash 9.0 r115
C:\Program Files\HP\Digital Imaging\Help\player\FlashPla.exe
Apparently the Digital Imaging products uses these for help and setup functions. They were likely installed initially but I can't find any way to update them. I have tried all update functions available for the Solution Center.
Adobe Flash player is at version 11 as the standalone product on my machine, so this is not the issue.
The vulnerabilities are real
http://www.securelist.com/en/advisories/43267/?function=advisories&VN=43267
http://www.securelist.com/en/advisories/41917/?function=advisories&VN=41917
How do I get these Flash product versions updated? I am assuming if I delete the files the help and setup functions won't work.
Thanks

Alright, well.Ltaff, first of all, to let you know Solution Center does not need a different version of Adobe Flash Player. AFP is merely a conduit that puts together the coding for Solution Center so that it can function, and if AFP is not up to date then it can cause problems.
If you have the most recent version, then those security issues have already been resolved through subsequent releases. Now, what it sounds like is that your security software is falsely detecting issues in the program or AFP was not correctly configured.
As a starting step, why don't we uninstall both the printer and Flash Player and reinstall them.
First if you use a USB cord, make sure to remove it. Do not plug it back in until the software directs you to. Then go through the Devices and Printers, Programs and Features and Device Manager folders and insure that all copies, files, and programs related to the printer are removed. Then as directed, restart the computer.
In the START menu type "%temp%" and press ENTER. Here I want you to press Ctrl+A and hit DELETE. Some of the files will not allow you to delete them, skip those files and delete the majority that allows it.
Then follow this link to download the full feature software and drivers for the printer. You will need to search for the correct model number of the 4500 you have (either G510a/g/n or G509a/g/n):
www.hp.com/go/support
Then uninstall AFP from Programs and Features and install it from the download :
http://get.adobe.com/flashplayer/?fpchrome
Install that and let me know the result!
Have a great day!

Photosmart C410b loses connection to Solution Center

Dear Forum.
My Photosmart C410b loses connection to the Solution Center (“HP Photosmart Prem C410 series Disconnected!”). If remove and reinstall the HP software (latest version from the Web) it works for a while but the problem reoccurs. In the past, it has been working for longer periods. Browsed this forum for a solution but was not successful (many seem to have some form of ‘Solution Center Disconnect’ issue (!!))
I would very much appreciate advice from this forum to structurally solve this (very) nagging issue!
More details:
-       Product name: “HP Photosmart C410b”
-       Product number: “CQ521B”
-       Firmware version: “VAx2FN1121AR”
-       Windows 7 Ultimate, 64bit
-       PC connected wired to router
-       Printer connected wireless, signal quality 5 (1=low, 5=high)
-       Printer gets IP address from DHCP server (address reserved for the printer via its MAC address)
-       Printing from Windows works OK, Airprint works OK
-       Printer can be reached directly via its IP address in a browser
-       Using Microsoft Security Essentials and Windows Defender
-       Restarting PC and/or printer does not help
-       Power cycling printer does not help
-       Deactivating the “Windows Firewall” does not bring the connection back
-       Removing and reinstalling the HP software helps (for a while)
-       HP Print and Scan Doctor (HPPSDr version 4.1) detect this printer
-       HPPSDr completes ‘Fix Printing’ without problems
-       HPPSDr fails’Fix Scanning’ on the second test ‘Driver Check’ after passing the ‘Device Manager’ test. “Fails” in this case means it just hangs and the only way to close HPPSDr is to use the Task Manager to kill it.
-       I also have a G4050 scanner installed (USB) and this one passes HPPSDr ‘Fix Scanning’ without a problem
Thanks in advance,

Dear Teri,
Thanks for the suggestions. I followed your advice, please note my findings:
- I followed 'method 1' as suggested. However, I found multiple instances of the ...\temp\7zXXX\... folder containing the uninstall_L3.bat file, I randomly picked one, all these batch files seemed identical
- to run the batch file, one needs to set the default folder to point to the folder containing ccc_uininstaller.exe (which also contains uninstall_L3.bat. To that extend, I opened a CMD window and navigated to that folder and started uninstall_L3.bat from there
- uninstall_L3.bat ran without any error message, but also wanted to delete stuff related to my otherwise properly working G4050 scanjet. I accepted all. There were multiple requests for the G4050.
- I thereafter ran the freshly download installer for Windows 7 64 bit. This installar also ran without any error messages.
- The results is a connecetd C410b (but it would do this anyhow after each reinstall, the proof of the pudding is after some time: will it remain connected?)
-However...
The Solution Center now offers only the options to transfer images and to send a fax, there is no option for scanning. Also for the G4050, if I select this device in the Solution Center, there is no option at all. See screenshot:
I deliberately did not do or try anything else at this point in time, prefer to wait for your advice.
(I would guess that at a minimum I also need to run the installer for the Scanjet G4050)
W.
Update: after a restart of the PC, things got worse: the C410b vanished from the solution center. As stated no additional attempts done to recover.
W.

Officejet 5610 where from download solution center

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