Officejet 6000 computer connected to windows 7. Can't print from windows XP laptop

Printer connected by USB to the Windows 7 desktop. Printing is fine. I have both computers on the same workgroup network, file sharing is ok. My laptop finds the printer on the network, but there is apparently a driver problem. The disc that came with the printer will only install on XP and Vista, so downloaded the drivers for the new windows 7 desktop. I either get a "Failed to Print" message or "The handle is invalid". When I tried to connect with the printer through network sharing, and tried to open it, I was told the wrong drivers were located on the server. It looked for a file with *.inf. Do I hve the wrong drivers on the desktop or do I need to install the drivers on the laptop? I never had this problem with my old Vista desktop.
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If it is not wireless it is USB connected. So you need to choose USB connected and let the program do it's thing. Are you trying to share the printer from the desktop to the laptop? If yes, just go to Add Printer and follow the instruction. Make sure File and Print Sharing is enabled on the desktop.
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I worked for HP but now I'm retired!

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HP Laserjet 1020 connected to Airport Express - Can't Print from Windows XP

Hi,
I have been using Airport Express for almost a year now, and it works fine with my old LaserJet 1200 connected to it, meaning that BOTH my ThinkPad(WinXP) and PowerBook(OSX 10.3) prints off the printer nicely. Last week I bought a LaserJet 1020 to replace the old printer. Now I can only print off my Mac, and not the ThinkPad.
Here are some additional information:
- Airport Express has been updated with latest updates.
- Using newest printer driver available from the HP website.
- New printer works when connected to ThinkPad via USB.
- New printer works when connected to Airport Express and printing performed using my PowerBook.
Therefore, My conclusion is that Airport Express and Printer is working just fine, and that it's just my ThinkPad not being configured correctly. (Although at the back of my head I am guessing that just MAYBE it's the Airport Express not accepting a different printer)
This is what I did to install the printer from my ThinkPad to work with Airport Express (which is not working):
1. Add a printer
2. Local printer attached to computer (no auto detect)
3. Selected existing TCP/IP port 10.0.1.1
4. Selected my new printer driver
5. Finish
I also tried a few things like:
- Deleting the TCP/IP port and creating it again before installing the new printer again.
- Off both airport express and printer and on again after about 10sec.Airport was on first, and after the LED turn green, printer was turned on and USB plugged into airport.
- Restarting my ThinkPad.
I have tried everything that I can think of, and nothing worked... hence this posting to get professional help.

Hi,
You might want to download and install bonjour for windows to your Thinkpad it is how I got my roomates XP laptop to print on AX.

I can't print from my hp laptop to my hp printer.

I have tried to uninstall and reinstall the device drivers but it just will not print from my laptop. I keep getting messages that I have to register the device, I all ready did that. If I try to reregister the printer it does not accept the pin I recieved in my email. What is happening. Help Please. I have tickets to order for my daughters concert and need to order them now before they sell out. what can I do to solve this problem?

Hi angiekiss1,
Thank you for visiting the HP Support Forums! I see you are not able to print to your HP Printer, to better assist you can you please let me know the following:
1. What is the Exact model of HP Printer you are using?
2. What is your current Operating system, Windows or Mac and which version?
3. How is the printer connected, USB or Wireless?
4. Were you trying to setup the Scan to Email feature, is that where you got the pin # from?
5. Where is it requiring you to register the printer?
I will watch for your reply.
HevnLgh
I work on behalf of HP
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" to the left of the reply button to say “Thanks” for helping!

Can't print from Win XP Laptop

I have an Airport Extreme connected to a G5 running 10.5.5.
One of the reasons I got the Airport Extreme was the belief that I could print from my laptop, running XP, wirelessly. I've installed Bonjour. The manual said to follow the on screen instructions, but there were none. When I launch the utility it does see my network, but not the printer. I have the printer plugged directly into the Airport Extreme.
I normally have the printer plugged directly into the Mac because when I have it plugged into the AE I can't print at all.
I do have a SonicWall installed as well.
The imac is connected to the AE via Ethernet.
Any suggestions?

Finally got this resolved...at least for today by uninstalling bonjour and reinstalling.

Photosmart C4795 printer problem - Can't print from my HP laptop

I have tried running the diagnostic tool. It indicates the printer is offline. I can't figure out how to reconnect. I have windows XP. I've been on the phone with ATT/HP for over an hour with no resolution. Please help!
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Reinstall the full featured software and drivers from here.
http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?cc=us&dlc=en&lc=en&product=3940574
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If my post resolved your problem, please mark it as an Accepted Solution ...
I worked for HP but now I'm retired!

How can i print from my iphone 5s using the 6500a

i have a officejet 6500a and a iphone 5s- how can i print from the iphone and still be able to printfrom usb/ pc
do i have to by a adaptor- add software or both- will this printer do both- thanks

Hi,
It's not an Airprint printer as shown:
http://support.apple.com/kb/ht4356
Therefor please check my other reply to connect it to your home network and use the follwing app to print.
http://itunes.apple.com/au/app/hp-eprint/id299531647?mt=8
Regards.
BH
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HP Officejet pro 8500A plus can not print from ethernet connect computer

Setup:
HP Officjet Pro 8500A Plus connected to a netgear wireless router using wired ethernet.
Desktop with windows7 connected to the same netgear wireless router using wired ethernet.
Can print from other computers connected to the the wireless router using wifi but can not print from this desktop connected using the wired ethernet.
Can not print from the Windows7 PC which is connected to router over wired Ethernet. Printer is connected to the same router using wired Ethernet. Other notebook connected to the router over wireless prints.
Windows7 device & Printerhows printer is ok.
Once a job is sent to printer, show status printing for a while after the status will show error.
Now the status shows error
HP Print and Scan doctors shows printer ok.
But if you try to print the test page, unable to communicate to printer error comes.
Tool box can read all information about the printer

Please reload the drivers and software on the Win7 PC. Reconfigure and try again.
Say thanks by clicking the Kudos Thumbs Up to the right in the post.
If my post resolved your problem, please mark it as an Accepted Solution ...
I worked for HP but now I'm retired!

Can you print from an iPad 2 using 3G in a home with no computer or wifi by using an iPhone 5 hot spot connection if the printer has been set up in another place with live wifi? I know this question is loaded but my dad lives in a rural area

Can you print from an iPad 2 using 3G in a home with no other computer or wifi by using an iPhone 5 hot spot connection if the printer has been set up in another place with live wifi? I know this question is loaded but my dad lives in a rural area and is wanting a printer to use occasionally. He doesn't want to deal with a computer and I keep his iPad updated for him at my home. Please shed some light on this for us PLEASE. Thanks

In that case, it should be possible. I haven't tried this directly, but I believe it should work.
You'll need to get an actual AirPrint compatible Printer.
Check here for a list of Printers you can choose from.
http://support.apple.com/kb/ht4356
Once you have the compatible printer, using the Hotspot feature from the iPhone he'll have to create the Wifi bubble form the iPhone, and connect the Printer to that Wifi network.
Then connect the iPad to that same Wifi network provided by the iPhone. When all that is done, the printer should appear in any of the Apps that can Print under the Action Arrow button.
For instance in email, pressing the action arrow should show a Print option. In there the printer should appear.
Alternatively you can simply buy a wireless router and setup the network through there even if there is no internet attached. Connect the wireless printer to the router network, and connect the iPad or iPhone to that same wifi network to print.

I can't print from my mobile device. HP officejet 6500a eprint all in one. windows xp

I can't print from my mobile device. HP officejet 6500a eprint all in one. windows xp

nicahermosa42,
There are a few ways to print from your Android phone to your HP printer.
Send an email from your phone to your printer's ePrint address (ex. [email protected]).
Download the HP ePrint Home and Biz app from the Android Market to print photos and documents to your HP printer over your wireless network or through ePrint.
If you need assistance with either method of printing, please post again.
If I have solved your issue, please feel free to provide kudos and make sure you mark this thread as solution provided!
Although I work for HP, my posts and replies are my own opinion and not those of HP.

Can I connect a windows 7 laptop to an iMac for display, keyboard and mouse

Can I connect a windows 7 laptop to an iMac and use the monitor / display / keyboard

Take a look at this link, it may help. http://apple.stackexchange.com/questions/87662/how-could-i-use-an-imac-as-second ary-monitor-for-windows-7-laptop

How Can I Print from my Microsoft Surface Running Windows 8 RT?

How Can I Print from my Microsoft Surface Running Windows 8 RT?
Most new wireless printers won’t have a problem printing from the Microsoft Surface with Windows 8 RT. All you should have to do for these printers is tell them to print and they will. Older wireless, Ethernet, and USB printers might not have an officially supported driver in Windows 8 RT, but there is a way to get the printers working. There are different requirements depending on how the printer is being connected to the Surface.
Note: All steps below are only for PhotoSmart, OfficeJet, DeskJet, and other HP Inkjet printers. These steps are not for Laserjet printers or printers from other manufacturers. These steps may not work for all Inkjet printers. If these steps don’t work, try different drivers from the list until you find one that will work (you’ll understand what I mean once you follow the steps below). If none of the drivers work, your printer will not work with the Surface.
For networked printers (wireless or Ethernet), all you need is either the Surface keyboard, or an external USB keyboard to connect to the Surface. This just makes anything you have to type easier to type. You will also need to have the Surface and the printer connected to the same network.
Starting from the right edge, swipe your finger left on the Surface screen to bring up the Charms bar.
Touch Search.
Below the Search Box, touch Settings.
In the search Box, type Devices and Printers.
Touch Devices and Printers.
Touch Add a Printer.
Touch “My printer is not listed”.
Select the TCP/IP option and touch Next.
Enter the printer’s IP address and touch Next. Note: You can get this from the printer’s Network Configuration Page, or from your router’s DHCP list.
The Surface will locate the printer and try to install it. The install will fail and the Surface will ask you what you want to do, search the internet for the driver, or manually install the driver. Choose to install the driver yourself.
Touch “I want to choose from a list of drivers”.
If no drivers appear in the list, make sure the box next to “Show compatible drivers” is not checked.
Choose HP from the Manufacture list.
Choose DeskJet PCL 3 Class Driver from the Drivers list. If that driver doesn't work, try using the Photosmart PCL3 driver, or the Officejet PCL 3 driver. (Thank you JonW for letting me know about these other alternates. )
Touch Next.
Touch Finish.
Test printing.
For USB connected printers, you will need a USB cord to attach the printer to the computer.
Connect the printer to the computer via USB.
Windows will try to find the drivers but will not be able to.
Here Windows may ask you if you want to choose the driver to install. If it does skip to step 14 below.
Starting from the right edge, swipe your finger left on the Surface screen to bring up the Charms bar.
Touch Search.
Under the Search box, touch Settings.
In the Search box, type Device Manager.
Touch Device Manager.
Touch View and select Show Hidden.
Search for the printer in the Device Manager. It should be under Other Devices with a yellow caution sign beside it.
Select the printer from the list.
Touch Action.
Touch Update Driver, or Install whichever one it displays.
The Surface will ask you what you want to do, search the internet for the driver, or manually install the driver. Choose to install the driver yourself.
Touch “I want to choose from a list of drivers”.
If no drivers appear in the list, make sure the box next to “Show compatible drivers” is not checked.
Choose HP from the Manufacture list.
Choose DeskJet PCL 3 Class Driver from the Drivers list. If that driver doesn't work, try using the Photosmart PCL3 driver, or the Officejet PCL 3 driver. (Thank you JonW for letting me know about these other alternates. )
Touch Next.
Touch Finish.
Test printing.
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Hope this helps.
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My HP Officejet Pro 8600 can't print from my MacBook Air

Hi,
My HP Officejet Pro 8600 can't print from my MacBook Air. It keeps on showing "The printer is not connected", but the screen on the printer shows connected. I often reset the printer 'EVERY TIME" I want to use it. I also tried to turn off my laptop and printer several times before printing. If I'm lucky enough, it will work maybe for one or two prints. If no luck then I'll have to reset everything again. Sometimes I reset the printer, the printer will not show on my selection.
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Hello boojoo1tw,
Welcome to the HP Forums!
I understand you're unable to print most times with your Officejet 8600. How is this printer connected? Wireless or USB? What is your operating system on your Mac computer? Click here to find out.
If your printer is wireless, then I would recommend assigning a "Static IP Address" by following this HP document on Printer Does Not Maintain Wireless Connection.
Please post your results, as I will be looking forward to hearing from you.
I worked on behalf of HP.

Can't print from Mac to Windows printer

I have a wireless network of 3 computers and a printer. One is a desktop running XP with the printer attached. The other is a laptop with XP. And the last is a MacBook with 10.4.11.
I can print from both computers running XP but I can't print from the Mac. The Mac sees the printer and I can add it and try to print from it. When I try to print I get the error message:
NTSTATUS_NOMEMORY
I later get the "Unable to connect to SAMBA host, will retry in 60 seconds" message too.

Be sure the printer name assigned in Windows is not more than 11 alphanumeric characters. Long names with punctuation and the like are known to cause problems.
Look at:
Mac OS X 10.4- Can't print to a printer shared by Microsoft Windows;
Mac OS X- Cannot locate a shared Windows printer;
Mac OS X- How to manually add a Windows shared printer;
Setting up to print to a printer shared by a Windows computer via SMB;
And finally this:
Monday, July 24 2006 @ 11:00 AM PDT
Tutorial: Resolving common printer problems
Mac OS X offers a robust printing system with built-in support for hundreds of devices from a wide body of manufacturers. It's not without flaws, however, and printers often become unrecognized or non-functional after a significant Mac OS X update. Printers connected through hubs or AirPort base stations can also exhibit some frustrating issues.
Below is a run-down of the most generally successful printer workarounds. Keep trying until one of them sticks.
Use Printer Setup Repair This tool lets you verify properties of the root user, the Printing Services (lp) user, and Print Operators (lp) groups, reset the printing system, perform CUPS maintenance and more. Run through its set of maintenance tasks before delving into further printer troubleshooting. See how to use it in this article.
Re-install CUPS If you are experiencing printer issues after applying an incremental Mac OS X update, problems may have occurred with your CUPS installation during the update process.
The file is available from this Web site: http://www.cups.org/software.php, and is labeled cups-1.2.1.dmg
Delete then re-add printers/Reset printing system Open Printer Setup Utility, located in Applications/Utilities and look at the "Printer List" Highlight and delete all entries.
Alternatively, go to the "Printer Setup Utility" menu at the top of the screen and select "Reset Printing System".
Click the "Add" button and re-add your printer(s).
Gutenprint and usbtb Some users have been able to resolve printer communication issues by installing the excellent open-source Epson printer drivers available as part of the Gutenprint package (formerly known as Gimp-print) and usbtb, a CUPS back-end for USB printing.
Remove non-required drivers Removing extraneous drivers from /Library/Printers(name of manufacturer) can sometimes resolve printer issues. Remove files that are for other models than your own.
Re-install drivers Re-installation of printer drivers from original media or from a Web download (either directly through the manufacturers site or via a search by model/manufacturer on VersionTracker) can resolve some printer issues.
Try disconnecting from network In some cases, LAN-connected printer, seemingly broken by the Mac OS X update can restored to normal operation by simply disconnecting the device from the network then re-connecting it.
"Communicator Error" -- try power cycling If you receive a "Communication Error" message when attempting to print after updating to Mac OS X 10.4.5, the first workaround you should try is power cycling the printer, as well as disconnecting then re-connecting it to the Mac.
Connecting directly to the Mac If you are having printer problems and are using an external USB hub, try connecting the printer directly to your Mac.
One reader who had success with this method writes:
"Unfortunately the update to Mac OS X 10.4.6 has eliminated the ability to use my Lexmark Z600 series USB printer on my iMac G5 20" iSight (rev C).
"I resolved the problem via the following: I unplugged my external USB hub and plugged the printer directly to my computer."
Disconnect from AirPort and reset For those who are using printers connected to an AirPort Express, Extreme or another wireless device with USB connections, you might want to try the following:
Disconnect the printer from the AirPort unit (or other router)
Wait a few minutes
Plug it back in
Restart the base station unit
Check for your printer to appear in AirPort Admin Utility (located in Applications/Utilities)
Print one copy In some cases, using print one copy instead of the standard print command can result in elimination of crashes that occur during printing.
Try IP printing instead of AppleTalk Some Macs are unable to see AppleTalk printers that are located on the local AirPort (or other wireless) network. Several users have been able to workaround this issue by using IP printing instead of AppleTalk.
Last resort -- Archive and Install As a last resort, try performing the somewhat tedious Archive and Install process, then re-upgrading to Mac OS X 10.4.7. This has solved some otherwise inexplicable printer issues for MacFixIt readers.

Envy5532 - both PC and printer connect to WiFi router/network, but can't print from PC : (

I have a new Envy 5532 and I want to print from my Windows 7 Pro PC via my wireless network/internet router.
The PC is connected wirelessly to the internet through the router. The printer connects to the router/network without any problem. The printer also connects DIRECTLY to the PC wirelessly, and I can print from the PC if I disconnect from the router/WiFi network.
So the router comes up as a network on the PC, and the printer comes up as a different network. But I can only print through the direct connection, which means I can only print, not scan. Also, it means I have to disconnect from the internet in order to print.
I have run all diagnostics, installed the drivers, etc. but it seems to be a dead end.
Any advise? Many thanks.

Hi @DrivenDementet,
Welcome to the HP Forums!
I see that you cannot print from your PC to your HP Envy 5532. I am happy to help you with your printing!
Please see the following guides:
'Printer is offline' Message Displays on the Computer and the Printer Does Not Print: Windows 7. (This guide will help you get online and printing).
Printer Does Not Maintain Wireless Connection. (This guide will help you maintain the connection).
On top of the guides, I would also recommend this website, HP Wireless Printing Center, as there is some good information on wireless printing.
it is also very important with wireless printing that the PC and the Printer are on the same wireless network, otherwise they will not be able to talk to each other.
Hope this information clears things up for you, and have a great day!
RnRMusicMan
I work on behalf of HP
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I can't print from macintosh laptop unless I print first from my desktop. officejet 6500a

i have a macintosh laptop. I can't print from it unless I print first from my desktop. officejet 6500a.
it says: "communication failure. the computer is no longer able to communicate with the printer."
Yet, once I print something from my desktop, I can print from the laptop just fine, until I turn one of the machines off...

Is the printer connected to your wireless router? What router? What version of OS X?
Say thanks by clicking "Kudos" "thumbs up" in the post that helped you.
I am employed by HP

Officejet 6000 computer connected to windows 7. Can't print from windows XP laptop

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