Officejet 6480 feeder puts line on prints & scans

When using the feeder on my Officejet 6480, a vertical line from top to bottom appears on the right side approximately 2" from the edge. Problem happens whether scanning or copying.

If after following the steps in that document you are still having the issue, and Printing is fine, and copying/scanning from the flatbed is fine, then you have 3 options really:
1. Avoid using the ADF (Automatic Document Feeder) and stick to using the glass
2. Service the product
3. Repeat the cleaning process until if/when the issue clears up.
If after cleaning you are sure that there is no debris on the glass strip, then I would theorize that the defect is from within the glass, not on the exterior.
Hope this helps
I am an HP Employee
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New cartridge is streaking(putting lines in print)

new cartridge is streaking(putting lines in Print)

Hey,
Need details like
Printer Model #
Ink Cartridge #
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If you think the ink cartridge is in warranty then you can call 18004746836
Kevin_US_CA
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Missing Lines when printing, scanning or copying HP Deskjet 3055A- need to use cartidge guarantee

I have a HP Deskjet 3055A and since I put a new HP cartidge my printing, scanning and copying miss some lines. In other words, some lines are printed and some are not. This only happens with the black cartidge and not when I print in other colours. I read the HP guidlines for " Streaks or Missing Lines in the Patterns or Bars on the Extended Self-test Report" and I follow the whole proceeding, including the cleaning of the ink cartidge and NOTHING HAS WORKED. As the cartidge was recently bought I want it to be replaced. That's what the garantee is for, isn't it?
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Welcome to the forums chsl
I saw your post about your Deskjet 3055A now showing print quality issues since changing the ink cartridges. I understand you have done some troubleshooting however, I wanted to publicly post the guide I would recommend for the problem you're having.
If there are any steps you haven't attempted, please give them a try!
Fixing Ink Streaks, Faded Prints, and Other Common Print Quality Problems
If the troubleshooting does not help resolve your issue, I would then suggest calling HP's Technical Support to see about further options for you. If you are calling within North America, the number is 1-800-474-6836 and for all other regions: click here.
Have a great day
R a i n b o w 7000I work on behalf of HP
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Officejet 6500 Wireless Puts lines on page when using document feeder

Hi,
Only using the document feeder for either print or scan there are vertical lines down page sometimes in the middle and sometimes at the end and some horizontal lines as well.
Scanning or printing direct from the glass - doesn't happen.
I have to be able to feed more than one page for a fax or scan so its on one document.
Does anyone know why this is happening when I use document feeder?
any assistance greatly appreciated

Hi,
Plesae click the link for the solution..
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01728503&cc=au&dlc=en&lc=en&product=4083977&tmp...
Let me know whaty happened...thanks... =)
Although I am working on behalf of HP, I am speaking for myself and not for HP.
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HP Officejet J3680 All-In-One Printer Fax Scanner Copier will not print, scan or copy

The only function my HP Officejet J3680 will do is fax. How do I make it print, scan and copy? How do I set the date and time?

Hi,
Download the Full functionality software from hp.com... http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?cc=us&dlc=en&lc=en&product=3441026&
Install it and use software to get use of Printer.
Happy Printing
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Scanning in Mavericks? I can no longer use the scanning function in my HP Officejet 4500. HP says to go through Preview, Image Capture, or Print/Scan in System Prefs. Still doesn't work. Any ideas/similar experiences?

Scanning in Mavericks? I can no longer use the scanning function in my HP Officejet 4500.
HP says to go through Preview, Image Capture, or Print/Scan in System Prefs.
Still doesn't work. Any ideas/similar experiences?

Sure it is, yet it's called HP LaserJet Professional M1210nf MFP Series *
Today, I followed your other advice, and deleted the printer, deleted the /Library/Printer/hp folder, downloaded the entire set of driver, re-installed the printer twice, once with the driver, once with Bonjour.
The Bonjour Printer has the scan option active, but it is doesn't work (refer to above.), it is called M1217nfw
The Apple Driver Printer doesn't show the scan option at all, it is called M1217nf (as on the http://support.apple.com/kb/HT3669#HP list.) This model number doesn't exist, as far as I can tell.
Still, everything works perfectly in Snow Leopard, for a MF printer that has been manufactured years after Snow Leopard was released.
Why going up in software version means going backwards in compatiblity for brand new product is really the question that puzzles me here.

HP Officejet Pro 8610 bought 2 weeks ago. giving vertical lines while printing.

Dear Sir,
I bought new officejet pro8610 . 2 weeks ago. its giving vertical lines on printing any document from printer. scanner is absolutely fine just problem while printing and copying. i clear printhead few times.
i just check that when i am printing any paper from windows photo viewer,there are lines like this.
but when i copy the same image in Ms Word 2007 and print it from there. the paper is clean without lines. its strange. while i have anyother printer HP Laserjet Color CP1025 attached with same computer . i print the same image from CP1025 from Windows Photo viewer, its clean from there without lines. can any one help me out from this issue

Dear Sir,
I bought new officejet pro8610 . 2 weeks ago. its giving vertical lines on printing any document from printer. scanner is absolutely fine just problem while printing and copying. i clear printhead few times.
i just check that when i am printing any paper from windows photo viewer,there are lines like this.
but when i copy the same image in Ms Word 2007 and print it from there. the paper is clean without lines. its strange. while i have anyother printer HP Laserjet Color CP1025 attached with same computer . i print the same image from CP1025 from Windows Photo viewer, its clean from there without lines. can any one help me out from this issue

Can I Scan to editable text on HP Officejet Pro 8620 using the Apple Printer Driver 3.0?

Can I Scan to editable text on HP Officejet Pro 8620 using the Apple Printer Driver 3.0?
I had a very difficult time getting my new HP Officejet Pro 8620 functioning as well as it does now. I just tried scanning something as editable text for the first time and it ended up being scanned as a pdf. At one point in my various tries there was a note on the printer screen that I did not have the HP OCR software installed.
This may be because the resolution to my installation problems with the HP Officejet Pro 8620 seems to have been reverting to operating with the HP-Apple Printer Drivers 3.0 package instead of the HP-Officejet-Pro-8620_v12.32.0.dmg installation package.
I do not, therefore, have the HP Scan application on my computer now which is where HP says its OCR software can be found.
So what I'm afraid of is that I'm now running well with the HP-Apple driver but if I do go back and install the HP Officejet Pro v12.32.0 driver software with the HP installer, in order to access the OCR softwware in HP Scan application, I'll mess up everything else.
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Any experience with this? Should I leave well enough alone? Or can I somehow install the HP-Officejet-Pro-8620_v12.32.0.dmg package without messing up my current functionality?
Thanks
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The printer driver that is installed automatically from Apple doesn't scan. The scanner part can be accessed through Image Capture, but I don't think that does any OCR on the scan. You'd need a separate program. As you noted, many of the bundled software programs have OCR built-in (albeit limited). From my experience, that is only activated when you scan to "searchable" PDF or something similar. You would then have to extract the text from the PDF.
I don't have an HP printer/scanner, so take this all with a grain of salt.
If you can just install the Scanner utilities, that shouldn't affect the printer portion.
Your other option would be to purchase separate OCR software. Unless you need to scan lots of documents into text, you should further investigate installing the HP scan utilities.

Scanning with HP Officejet 6500 Wireless All-in-One Printer - E709n using Windows 7 Pro editition

I have had this printer for many years and it was fully operational only for the first two years of its link to my computer. I have uninstalled and reinstalled the software many times with no success. The Printer/Scan doctor does not solve the problem and gives an error HP Twain Scan. The HP Scan Flow Manager also says that software components are missing The printer works fine but the scanner in the solution center always responds with a error code saying installation is incomplete, "reinstall HP Photosmart software that came with the device and try scanning again" . The extended error information is 4,[2,0,80040154), (0,0,0),(3,56,0)] Another computer, my wife's laptop, running Windows 8 was operational until the end of May 2015, and she is also getting this error code with her computer. This has got to be the most annoying all-in-one I have ever used. I have a Canon all in one at work that I have used with the laptop and the all operating features are mindless...it just works. HP software must have compatibility issues either related to operating systems updates or security software. My computer uses AVG, the laptop uses McAffee and beither scanner operates with this printer. I need to get this scanner operational!

Hi , Welcome to the HP Forums! I understand that you cannot scan with your HP Officejet 6500 wireless printer on Windows 7 and 8. I am happy to look into this issue for you! Some questions for you: Are you able to make copies with the printer from the scanner glass? Loading and Copying 216 x 279 mm (8.5 x 11 inch) Plain Paper. (This way we can verify that the hardware is functional.)Do you see any error messages on the printer's display screen, or blinking lights? In the meantime, please take a look through this scanning guide, An 'HP Cue Scanning Flow component has encountered a problem and needs to be closed' Error Displays for HP Deskjet, Officejet, and Photosmart All-in-Ones. Hope to hear from you soon! “Please click the Thumbs up icon below to thank me for responding.”

I have vertical lines when printing even after changing cartridges.

I have vertical lines when printing even after changing cartridges. There are no lines when copying, faxing or scanning, only printing. I have cleaned the glass, scanner and even dusted where the toner cartride slides in. Any suggestions?

Sorry but I have worked on laser printers for over 20 years and never encountered your issue. That is of course if you are explaining it correctly. When you make a copy to be printed or print a reports page from the printer or send a print job to the printer, if in all these cases you get the line, then yes the issue is either the toner cartridge or the fuser. If you make a copy to be printed and it prints without the line (Put original in adf, press copy button and print should come out), then you have one weird unit since it does not make sense since the print formatter on the unit whether making a copy or printing from the computer or unit itself uses the same hardware. Now to test if the printed copy has a line then just put a sheet of paper on top of the feed tray and do a self test from the printer. When the back edge of the paper enters the printer, quickly open the toner door to stop the printing. Remove the toner cartridge and look at the image below. If the defect is present the toner cartridge is the issue and if the image below does not have the defect, then the fuser needs to be replaced. Best I can do. Good Luck.

HP Officejet Pro 8600 all-in-one printer Cancels Print in Middle of Job

My Printer began working fine, now it is suddenly stalling and cancelling the print job in the middle of printing. Please let me know what I can do to fix this issue.

Hi @mgsamuel,
I would be happy to help you with your Officejet 8600. I understand it was working well, now suddenly it is stalling and print jobs are cancelling on their own.
Running the Print and Scan Doctor might help. The HP Print and Scan Doctor is a free utility (tool) that helps to quickly diagnose and resolve common printing, scanning and connectivity issues including but not limited to:
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USB: Verifies that the USB connection from your computer to the HP product is working correctly.
Network: Verifies that the network connection between your computer and your network is working correctly.
Device Status Test: Checks for device errors such as out of paper, paper jams, carriage stalls, and paper feed issues, and then provides instructions for fixing the error.
Driver Check: Checks for missing or corrupt driver files.
Device Manager: Checks for problems in Device Manager that would prevent printing.
Device Online: Checks if the product has been paused or set to offline, and then sets the status back to online if necessary.
Print Queue: Checks for and clears pending print jobs in the print queue (a log of print jobs waiting to print).
Port Match: Checks the port settings for the HP product.
Device Conflicts: Checks for conflicts with other drivers, such as other printer brands.
Ink Issues: Checks the cartridges and ink levels for issues that affect print quality.
Print Settings: Checks and adjusts the print quality settings.
Test Print: Prints a test page for print quality evaluation, and provides options for cleaning and aligning the printhead if necessary.
Scan Tests: Checks the scan mechanism, drivers, and registry entries.
Source:Try the HP Print and Scan Doctor for Windows
Click here to download and run the Print and Scan Doctor> >>>>> www.hp.com/go/tools
If that does not resolve the issue, post back and let me know if there are any symbols other than green check marks and what they are next to of course. The wrench is not always easy to spot as the wrench and the check mart are in the green circle.
If you see only green check marks (), the tool did not find any problems.
If you see green wrenches (), the utility identified an issue and corrected it automatically.
If you see yellow exclamation points (), the test failed and required user action, but the step was skipped.
If you see a red X (), follow the on-screen instructions to resolve the issue.
Please use the thumbs up below if you happy with my efforts to help. If the issue persists, I will do all I can to help works towards a solution. Thanks, I look forward to hearing back from you.
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Sunshyn2005 - I work on behalf of HP

HP 8600 printer, scanning problem

I have an HP Pavilion Elite desktop (windows 7, 64 bit) computer. I just purchased an HP Officejet Pro 8600 all in one printer. Hooked it up wirelessly, home use. It prints fine. It will not scan and save to my desktop. Got error message: Scanner unreachable. Scanner communication cannot be established. I already did the following:
Reinstalled the software from CD. Ran the HP printer wizard.
Called HP help. Talked with someone in India. He also reinstalled the software (remotely). He said I have an error with the "Windows Image Acquisition". He transferred me to another HP help desk. Because my desktop is out of warranty, it will cost me $99 for them to resolve the problem.
My prior printer (an HP Officejet J4680) worked fine until last week. It scanned perfectly. It also was connected wirelessly. The gears started grinding and mechanically stopped working, causing me to purchase this new printer.
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Hi Wayne,
If your 8600 is working, there should be no need to uninstall your J4680.
Thanks,
Please click “Accept as Solution " if you feel my post solved your issue, it will help others find the solution.
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Jamieson
I work on behalf of HP
"Remember, I'm pulling for you, we're all in this together!" - Red Green.

HP Officejet Pro 8500A Premium will not print docs from computer, but will print a test page.

HP Officejet Pro 8500A Premium will not print docs from computer, but will print a test page. I continually get a message that the computer cannot communicate with the printer.   Not only will it not print docs, it will not print web pages using IE 11 or Google Chrome.
I've used Print and Scan Doctor, it always reports there are no issues and prints a test page even though I can't print anything else.
Each time I want to print, I must reboot the computer. After reboot I have one chance to print.   This problem started February 15, 2015.
My operating system is Windows 8.1.   I have unintalled the HP software, rebooted, then reinstalled the software:
OJ8500_A910_1315-1.exe
HP Print and Scan Doctor - HPPSdr.exe
HPSupportSolutionsFramework-11.51.0049.msi
All versions were last downloaded on April 4, 2015.
I have a home wireless network (Ubee DDW366 router). All other devices in the house will print to the 8500A printer without issues: 2 Toshiba laptops, 2 Android phones, and 1FireHD.
The desk top is installed with a Netgear Network card I don't know the model, but I had it tested by a PC Tech to confirm that the card is working.   The card and Windows 8.1 were installed on January 3, 2015.
I have run virus scans and malware scans. Each time they show there are no issues with my desktop. What kind of desktop? Specifically made to my specs from store parts. . . no brand name computer. ASUS Motherboard P6X580 Premium. Now I will probably get hacked!
I am at my wits end. And it is frustrating when I need to make a print of something and the system locks up. I often resort to screen printing to a word document to save in order to reboot. . . .but then I lose all sorts of capabilites when I salvage what I needed. Also this is a time consumer.
This printer has served us well for two years and I have expensive cartridges waiting; another two rounds of refills.
Help?
Addendum: I can scan using HP Printer Assistance. I open the HP Printer assistant, it "retrieves" info from the printer, then I select "scan a document or photo" and the printer responds.   I have no trouble with scanning.
This question was solved.
View Solution.

Hi ArielAce , thanks for getting back to me!
I would recommend downloading and running the HP Print and Scan Doctor.
Please keep me posted!
Please click “Accept as Solution " if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the right to say “Thanks" for helping!
Jamieson
I work on behalf of HP
"Remember, I'm pulling for you, we're all in this together!" - Red Green.

HP Officejet 4500 Desktop All-in-One Printer - G510a and Windows 8.1

The drivers for this do not seem to work on Windows 8.1. Whilst I can print no problem I cannot access the solution centre from my new laptop and i cannot scan. It gives me the message No scan options refer to device documentation to troubleshoot. It works fine on my old laptop which has Windows XP installed.
NB i have tried installing from your website and when i click on install it runs for a few seconds then sends the error message that it cannot find the file.
Does this mean that the HP Officejet 4500 Desktop All-in-One Printer - G510a is not fully compatible with Windows 8.1. Help please I am getting very frustrated.

Hi amp229,
Welcome to the HP Forums!
I see that your are getting the specified file cannot be found error, during the installation.
Please try the following:
1.) Check that IE pop-up blockers are turned off before downloading the installer. Internet Explorer Pop-up Blocker: frequently asked questions.
Then try the install.
2. If you're running McAfee Live Safe or any other firewall, please temporarily disable the "real time scanning". Turn off real-time scanning.
Then try the install.
3. Go to the start screen (you may also press the windows key + R to open the run box) and type %WINDIR% this should show the windows folder.
Click on the folder and scroll until you see files. Look for a filed named "HPWINS*.DAT" (the * is for a number that varies) remove this file and try the installation.
Then try the install.
Hope this information helps, and have a great day!
RnRMusicMan
I work on behalf of HP
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Looking for All on one with USB Flash Drive Print/Scan support

I am looking for an All in One Print/scan/copy. It should support print from USB Flash drive and scan to the same.
Thanks

Hi,
You may check the HP Officejet 6600/6700 models which support USB Flash drivers.
You may find the flash driver specifications listed within the Memory Device specifications below:
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c03058896&cc=us&dlc=en&lang=en&lc=en&product=505...
As well you may check the HP Officejet 8600 Series which supports both USB Flash Driver and Memory cards, its specifications can be located below:
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c02858465&cc=us&dlc=en&lang=en&lc=en&product=432...
Both of the products above provide Print, Scan, Copy and Fax functionality.
Shlomi
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Officejet 6480 feeder puts line on prints & scans

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