Officejet 6500 709n

I have a Surface with windows 8.1 rt. I try to download drivers for the 6500 709n and I get a message that the device is not supported . Are there drivers compatible to the windows 8.1 rt

Hi,
Windows RT does not use drivers. I don't have a similar printer I use HP AiO Printer Remote app to print to my loan HP printer. I can scan from HP Scan and Capture app (as standalone) of as a component of HP AiO Printer Remote app.
Please use Windows Store and search for the above 2 apps and install on your Surface RT.
Regards.
BH
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OfficeJet 6500 709n and MicroSoft Office 2010 duplex print problem

I have an OfficeJet 6500 709n and was able to automatically duplex print with Windows 2003 no problems. I upgraded to Windows 2010 and now it won't see the automatic duplex printing. I can only select single page printing and manual duplex printing. Any ideas what I need to correct???? HELP PLEASE!!

Hello,
Make sure the Automatic Duplexing option is enabled:
Enter Control Panel > Devices and Printers.
Right click the printer icon, then click Printer Properties.
Click the Device Settings tab.
Set the Automatic Two-Sided Duplex Accessory as installed and click OK to save the change.
Now Automatic Duplexing should become available.
Regards,
Shlomi
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Issue printing from laptop to my Officejet 6500 709n.

I bought an Officejet 6500 709n printer to run on my home network. I have it connected via USB to my desktop HP running Vista 64bit. This computer is connected to my router(Linksys WRT320N) via ethernet cable. There is also another HP computer connected to the router via ethernet as well. I shared the printer after installing(which went off without a hitch) and it prints fine from both computers. My Sony Vaio(Vista 64bit as well) is connected to the network wirelessly. I can see the printer on the network, but when i try to print it takes a loooooong time to print. a few minutes goes by before it even acknowledges the printing.
This printer is a replacement for the PSC 950 all in One and everything worked fine before.
Thanks in advance.

I am sorry but at least you are not alone. There are many people experiencing this problem (search this forum for '6500' and you will see pages and pages). I have tried to help many of them to no avail.
I am hoping that the engineers are working hard on this and that there will be a firmware update soon. Sorry.
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I am employed by HP

HP Officejet 6500 709n network scanner & fax problems

I have a HP p7-1298cb desktop computer that came with Windows 7 and I installed the HP 6500 709n to it successfully. Have a home network with several computers and they all use the printer. The printer was connected to the network with and RJ45 cable. I reciently upgraded my HP desktop to Windows 8 and only that computer has problems with scanning and faxing to this computer. I reinstalled the software (OJ_AIO_6500_E709_Full_Win_WW_140_408) several times HP desktop using wireless connectivity, wired connectivity and USB connection. Only the USB connection works with all of the printer functions, both wireless and wired only can print. The errors I get with the network connection are the following:
The scan cannot be performed because another program or computer is using the networked HP image device. Try again later. (from HP Solution Center)
Scan communication problems detected. You may experience limited functionality when scanning from your printer to your PC.
If you are using firewall software, verify TCP port 9500 is unblocked from your PC to your printer at 172.17.1.36.
If you are using firewall software, verify TCP port 9290 is unblocked from your PC to your printer at 172.17.1.36.
To fix the issue(s) try to power your printer off and on. (This message is from the installation)
I have added those ports to my firewall and it doesn't have any effect, I also turned off the firewall on the HP desktop and it also has no effect.
I have searched this discussion board and have found similar issues without a resolution.

Hi Moondoggytoo,
It looks like you need to do a full scrub of the printer software and re-install it. An issue like this can happen following an upgrade to Windows 8 when a printer was already installed. I have enclosed steps needed to take that will clear out programs that are no longer needed. This should allow for a clean start with a new install. Let me know how it goes.
Good Luck!
These steps should only be used on a Windows 8 computer.
Try using the scrubber built into the Download.
From a download:
1. Run disk cleanup on your computer
2. Download and run the software and drivers below. Select Windows 8 32 or 64 bit, click Next and select the Full Feature Software.
http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?product=3795406&lc=en&cc=us&dlc=en&lang=en&cc=us
3. Once the download is done extracting, cancel the download.
4. Press the Windows key and then the “R” key.
5. This will bring up the Run window.
6. Type %temp% in the run field
7. Look for, and open the folder starting with 7z (Example: 7zS2356)
8. Open folder Util
9. Open folder CCC
10. Run the Uninstall_L4.bat
11. When the uninstall has completed restart the computer
12. Run Disk cleanup from Accessories\ System Tools
13. Download and install the latest version of Adobe flash player
http://www.adobe.com/support/flashplayer/downloads.html
14. Use this tool to clean the system and registry. Note: This utility is not HP sponsored or approved. HP and I are not responsible for damages or loss of data caused by the utility. This step is optional. You can skip it if you want.
http://download.cnet.com/Advanced-SystemCare/3000-2086_4-10407614.html?part=dl-6271865&subj=dl&tag=b...
15. Download the full feature software and drivers. Select Windows 8 32 or 64 bit, click Next and select the Full Feature Software.
http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?product=3795406&lc=en&cc=us&dlc=en&lang=en&cc=us
16. Run the download to reinstall the printer
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Thank You,
Rich
Expert

Officejet 6500 709n no longer prints since yosemite

Printer connected to wifi successfully. Doesn't show up fom macbook air when attempting to add printer

Hello and welcome to the forums @espressodaily
Although there are no Full Feature Drivers available for your Officejet 6500 Wireless E709n model on Yosemite, you can still install the printer through an Apple Update.
Please check out this guide for the instructions:
Installing Your HP Printer Driver and Software for Mac OS X
Have a great day
R a i n b o w 7000I work on behalf of HP
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Reinstallation printer driver- Wizard stalls - HP officejet 6500 709n and Windows 7

After windows 7 auto update of my driver, printer offline became its status. I uninstalled the driver, downloaded a new one and ran installation wizard. System checked, system prepartion were successful, but configurate product is stalled on 2/9 with printer not responding message. Any ideas about how I might proceed?

Hello supernumerary, and wecome to the HP Forums!
I see you are running into issues with your install. I would like to assist with that today.
First thing I would suggest would be to stop the installation. Once it has been stopped, I would recommend uninstalling any residual software that was put in during the failed install. I am including a document on Uninstalling the Printer Software in case you run into any issues.
Once the printer is uninstalled, I would recommend following through this document on Wireless printing center Troubleshooting Issues to ensure the printer wireless functions are still connected.
Once the printer is verified to be online, and the old software is completely removed, I would suggest restarting the computer and reinstalling the software using the HP Printer Install Wizard for Windows.
Good luck and please let me know the results of your troubleshooting steps. Thank you for posting on the HP Forums!
Please click “Accept as Solution " if you feel my post solved your issue, it will help others find the solution.
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Jamieson
I work on behalf of HP
"Remember, I'm pulling for you, we're all in this together!" - Red Green.

Computers Can't Find OfficeJet 6500 Wireless Connection

For a while, my OfficeJet 6500 709n worked perfectly for a week or two over my wireless network. For reasons I cannot understand, none of my computers can see it anymore. It shows up on the router information page, but even browsing to the printer's IP in my browser times out. (So it's not a driver issue.)
When I connect it to a wired ethernet connection, it works perfectly again, with the ability to access the browser interface. But nothing I do makes it work wirelessly again.
Help?
Steps I've taken:
(1) Restarted all relevant computers, the router, and the printer.
(2) Uninstalled and reinstalled drivers (10.3 from the site)
(3) Put the printer on a static IP address. (192.168.1.100)
(4) Ensured all OS firewalls are off
(5) Printed a network status page from the printer front-panel showing that everything is connected to the network
(6) Located the printer as a connected device on my wireless router configuration page (http://192.168.1.1)
(7) Connected through my browser to other networked devices (my Tivo) to ensure that those work. They do.
My setup:
I have an OfficeJet 6500 709n that I use with two MacBook Pro laptops running OS 10.6.4. The whole system is networked through a Verizon FiOS router (ActionTec) with WPA encryption.
So I'm really, really stumped here. Any help at all would be wonderful.
Thanks, all!

From the front of the printer go to Setup > Network > Reset Network Defaults. From the Network area, now run the Wireless Setup Wizard.
Next, let's set a static IP address for the printer. I need to know what router and security type you use.
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Wireless connection to HP Officejet 6500 e 709n

I cannot connect to my Officejet 6500 E709n printer on my laptop with Win 7 Pro 64bit. I have a model MFP 400 installed in my office and it works fine. Could there be a conflict?

Hi,
Based on its specs, it has:
Connectivity, standard
1 USB (2.0); 1 Ethernet; 1 Wireless 802.11g/b; 2 memory card slots; 1 RJ-11 fax
How do you connect it to your laptop ? Depending on you existing hardware, you can connect many printers on your network(s) to your laptop.
Regards.
BH
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System cannot find file specified during install officejet 6500

I started my HP solution center software today to do some scanning over my wireless connection. I received a message box indicating I needed to reinstall the original software that came with my OfficeJet 6500 wireless 709n printer. when I started the software it recieved the message 'system cannot find file specified'. No information was given on what file it was looking for. I then downloaded the software from the HP site (OJ_AIO_6500_E709_Full_Win_WW_140_408.exe) and encountered the same result. I hookup up my printer via USB and it appeared to go looking for driver updates. After that the HP solution center software would run but would only connect to my printer if the USB was connected. Still cannot run the printer software set.
I recently upgraded my windows 8 64-bit to window 8.1. It worked before that. This is not the only software that was broken by the process. Any help on how I can re-establish my wireless connection to my Officejet 6500 would be appreciated.
I also tried the Microsoft 'Fixit' solutions but they are not available for windows 8.1 :-)...

Hello All,
Try using the scrubber built into the CD or download.
From original CD installation:
1. Insert CD into drive, and then cancel the installer.
2. Open "Computer", and then right click on the CD drive and choose open.
3. Open folder Util
4. Open folder CCC
5. Run the L3uninstall.exe (near the bottom of the list).
6. When the uninstall has completed restart the computer
7. Download and install the latest version of Adobe flash player
http://www.adobe.com/support/flashplayer/downloads.html
8. Restart the computer.
9. Download and run the HP Printer Install Wizard.
10. When it comes to the screen asking to accept the terms, don't yet. There will be a few options near the top of the Window. I need you to choose "Connection settings" or "Internet connection usage settings" (It will be something similar to what I just stated). It will give you the options to turn off automatic updates, I will need you to change all of these options to "Off" / "No".
11. Once they're set to "Off" / "No", continue with the installation like you did before.
If software was downloaded and extracted to your system:
1. Type %temp% in the run field
2. Look for, and open the folder starting with 7z (Example: 7zS2356)
3. Open folder Util
4. Open folder CCC
5. Run the L3uninstall.exe (near the bottom of the list).
6. When the uninstall has completed restart the computer
7. Download and install the latest version of Adobe flash player
http://www.adobe.com/support/flashplayer/downloads.html
8. Restart the computer.
9. Download and run the HP Printer Install Wizard.
10. When it comes to the screen asking to accept the terms, don't yet. There will be a few options near the top of the Window. I need you to choose "Connection settings" or "Internet connection usage settings" (It will be something similar to what I just stated). It will give you the options to turn off automatic updates, I will need you to change all of these options to "Off" / "No".
11. Once they're set to "Off" / "No", continue with the installation like you did before.
Also, make sure all of the Windows Updates have been completed.
Let me know if this works.
Thank you,
I worked on behalf of HP.

HP officejet 6500 drivers for windows phone

IHello,
I have officejet 6500 with ethernet card. I use with wireless. I have Nokia 1020, Win8.1 mobil phone. I want print text on my phone. I installed HP Aio Remote Beta program. Aio found my printer but it said that this printer isn't supported. How can I print my text using my mobil phone on the officejet 6500? Is there any driver for mobil phone or any different program? or is that an upgrade for Aio (it must include my printer's driver ofcourse)
Thanks...

Hi,
I afraid the printer is not compatible with Windows Phone.
Only the models listed within the "What printers support printing features for the HP AiO Remote app for Windows 8 Phones?" below can be used for printing from Windows 8 Phone devices:
http://h10025.www1.hp.com/ewfrf/wc/document?cc=us&lc=en&docname=c04387822#N573
Regards,
Shlomi
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HP OfficeJet 6500 E709a: cannot scan from Windows 8.1; uninstall crashes at step 8 of 10

When I try to scan from Windows 8.1, launched from the HP Solution Center, it fails before giving me a preview, saying:
Scanning error
4,[(2,22,80040001),(3,22,0)]
When I run the HP Print and Scan Doctor and select "Fix Scan", it fails on the first check, saying it failed to find the driver. The text field that gets uploaded to HP includes the string "hpbxpsrender.dll: Not Found".
I tried uninstalling, using uninstall.bat in the "OJ_AIO_6500_E709_EntScruber_140" (HP OfficeJet Enterprise 14.0), which I downloaded from HP.com. It gets to step 8 of 10 ("removing unnecessary components..."); then it hangs and Windows 8.1 says "HP Installer Uninstaller has stopped working" and kills it.
I have tried running uninstaller in regular mode, in regular mode with my anti-virus / firewall (Kaspersky) paused (disabled), and in Safe Mode with Networking. Same result every time.
I have run the Installer without error. I can view the HP OJ status web page in my browser (http://192.168.1.5) from both computers.
I don't remember if scanning has ever worked on this computer. Scanning works on another computer (Windows XP). Both computers are wired (Ethernet) to the same network switch as the HP OJ.

Hi DonaldPayne,
Welcome back to the HP Support Forums! I see you are not able to scan to your HP Officejet 6500 with your computer running the Windows 8.1 Operating system. You have tried to uninstall the software but get an error message. I see you have done ALOT of troubleshooting already, thank you for that, this allows me to see what has failed for you.
I would like you to continue here and complete the steps listed below:
1. Press the Windows key + R on the keyboard to bring up the run menu.
2. Type %programfiles% in the run field and click OK.
3. Delete any HP/Hewlett Packard folders.
4. Press the Windows key + R on the keyboard to bring up the run menu.
5. Type %programfiles(x86)% in the run field, and click OK. This is for 64 bit systems only.
6. Delete any HP/Hewlett Packard folders.
7. Press the Windows key + R on the keyboard to bring up the run menu.
8. Type %appdata% in the run field, and click OK.
9. Delete any HP/Hewlett Packard folders.
10. Press the Windows key + R on the keyboard to bring up the run menu.
11. Type %programdata% in the run field. 
12. Delete any HP/Hewlett Packard folders.
13. Press the Windows key + R on the keyboard to bring up the run menu.
14. Type regedit in the run field.
15. Delete any HP/Hewlett Packard folders or keys that you find. (backup the reg file b4)
16. Run Disk cleanup from Administrative Tools
17. Now run the HP Printer Install Wizard for Windows it was created to help Windows 7, Windows 8, and Windows 8.1 users download and install the latest and most appropriate HP software solution for their HP Printer.
18. If you run into any problems after installing using the PIW, now we can re run the HP Print and Scan Doctor- It was designed by HP to provide users with the troubleshooting and problem solving features needed to resolve many common problems experienced with HP print and scan products connected to Windows-based computers.
I will watch for your reply, please make note of anything that you run into as well as what the PSDR finds.
Thanks,
HevnLgh
I work on behalf of HP
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How do I print #12 envelopes with HP Officejet 6500 E709n Series printer?

When I try to print 4.75" x 11" (#12 envelopes) on my HP Officejet 6500 E709n Series printer, it gives an error msg. and will not print. Is there a work around for this, or do I have to use #10 size and make it do?
Win XP pro, MS word.

You could try creating 'paper' the size of the #12 envelope, and try that possibly.
007OHMSS
I was a support engineer for HP.
If the advice resolved the situation, please mark it as a solution. Thank you.

HP OfficeJet 6500 (E709a) network problems

Hello. I have a new HP OfficeJet 6500 (E709a) Its all in one. I am trying to use it through a network in my home.
It is already working for 1 computer, a wireless laptop BUT not for me, a ethernet wired desktop.
PC: Windows 7 64 bit
Laptop: Windos Vista (dont know if 32 or 64) Using the printer succesfully wireless.
Well the problem is when trying to scan the printer or computer won't detect each other BUT I can print from my pc to the printer.
I installed it through the PC Add a Printer because everytime I tried it with the program downloaded from HP it wouldnt detect, EVER my connected and already tested printer. I can access the printers webpage, the 0.0.0.0.0 something page. I even tried the advanced installing way, manually typing the address the printer has but it would still not work.
I installed everything by selecting I would wire my printer later but to continue the installation I must find a way for it to detect my pc or the otherway around.
This question was solved.
View Solution.

Yes, plug the printer into your router with an Ethernet cable the run the Add Device in the Hewlett-Packard folder (Start > All Programs).
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I am employed by HP

Our hp officejet 6500 e710 printer will not print. it is networked, i can print a test page

We have a Officejet 6500 E710 printer connected to a HP Pavilion dv7 latop via our home network. Windows 7 op sytsem.
I can not get documents to print from the laptop.
The network connection appears to be good.
I can prnt a test page from the laptop and get it to scan but can not get it tp print any document or web pages.
It shows Status "Error printing"
Any advice would be appreciated.
Thanks

Hello wombat61,
Please download and run the HP Print and Scan Doctor using the below link, which should resolve the issue ..
www.hp.com/go/tools
Regards,
Jabzi
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Regards,
Jabzi
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HP OfficeJet 6500 wireless twain driver( for scan to quickbooks) needed

I have an extra HP OfficeJet 6500 wireless printer around and I wanted to see if it had a twain driver so we could use it to scan to attach directly to QuickBooks. QuickBooks lists scanners they think would work and it is not on the list but they also state that any twain driver should work.

Hi mowit,
Welcome to the HP Forums, I hope you enjoy your experience! To help you get the most out of the HP Forums I would like to direct your attention to the HP Forums Guide First Time Here? Learn How to Post and More.
Please respond with which Operating System you are running and I will be happy to research this question about the twain drivers.
Which Windows Operating System am I running?
Mac OS X: How Do I Find Which Mac OS X Version Is on My Computer?
I am always happy to help so please respond back at you convenience.
Thank you.
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W a t e r b o y 71
I work on behalf of HP

Officejet 6500 709n

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