OfficeJet 6500 dead end

Hi,
Similar to experiences outlined in other posts, I too cannot get officejet 6500 E709n wireless printer to print on demand.
If I want to print I have to turn off and then repower the printer, at least once. Sometimes the situation requires two or three power ups to fix the problem. This was a problem I could unhappily live with when i was printing low volume, a few times a week. But since starting to use it more I'm now having to repeat this procedure about 30 times a day which is driving me insane. It wastes at least 30mins of precious time each day.
I use 2 xp pro pcs and a macbook runing OS 10.6.2.
The problem with printing on the 6500 is the same with all three computers i.e. the fault seems to be the printer, NOT any computer.
Someone at HP technical support suggested the problem is wth the router.My router is a dlink DI-524.
I am inclined not to believe it is the router as I have run many devices including other wireless printers on it without any problems previously. Anyhow, I have tried the following suggested solutions:
-assigning the printer a static ip address in the printer setup page.
-making sure the mac address in the router DHCP setup matches the printer's mac address.
-downloading the firmware update dated 30 October 2009.
None has worked. In fact the firmware update software doesn;t even get past the startup - it just crashes on 2 different pcs running xp pro.
There is no firmware update via os x.
I would be grateful if anyone had any real solution?

Are the computers on the same network (wired or wirelessly)?
What brand and model is the router?
Do you receive any errors at all? If so, what are they?
Are you referring to the wizard on the printer to connect it to the network of the install wizard?
Are you wanting to use the printer on the wireless network or wired network?
On the printer, go to Setup>Network>Wireless Test Report. Does it show anything as failed? If so, what are they?
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Windox XP
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Try unplugging from the back of the printer (not at the wall) and waiting 30 seconds before plugging back in. You may have a defective unit.
You can try running the Wireless Setup Wizard from the front panel to attach it to your wireless network.
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I am employed by HP

Troubles with HP OfficeJet 6500 E710n-z on Arch Linux

Recently, I have tried to use my printer after five months break. It used to run smoothly on Arch Linux with hplip. However, now, I have not managed to make it print properly with hplip again. This is my configuration, as seen from the CUPS web interface:
Driver: HP Officejet 6500 e710n-z hpijs, 3.12.11 (color, 2-sided printing)
Connection: hp:/net/Officejet_6500_E710n-z?ip=192.168.1.4
After trying to print some test page, the jobs listing in the CUPS web interface showed me a error message "Filter failed". I deleted my .cups and .hplip directories in my home folder and reinstalled cups and hplip. The same symptoms appeared again after restarting and a fresh installation.
HP_Officejet_6500_E710n-z-400 Unknown Withheld 98k Unknown pending since Sat 05 Jan 2013 04:22:46 PM CET "Filter failed"
My Arch system is up-to-date. I heard that it might have become necessary to install the hplip-plugin somewhen in the last month for some HP printer models. If I understand the table at the bottom of http://hplipopensource.com/hplip-web/mo … 10n-z.html correctly, then the hplip-plugin is neither required nor available for my printer model. I tested also installing it from AUR, just because it was worth a try (https://aur.archlinux.org/packages/hplip-plugin/), but this made matters worse, having my printer to madly produce almost-empty paper with some crap characters at each page top. As expected, the hplip-plugin was a dead-end, and I uninstalled it to continue some experimentation with printing test pages (all on the same page, mind the trees!). Resuming the printer, CUPS prints
***** Unable to open the initial device, quitting.
Looking at the number of hits on Google, this seems to be one of the favourite error messages. I looked at the output in /var/cups/error_log
D [05/Jan/2013:16:39:10 +0100] [Job 407] Spooler: cups
D [05/Jan/2013:16:39:10 +0100] [Job 407] Printer: HP_Officejet_6500_E710n-z
D [05/Jan/2013:16:39:10 +0100] [Job 407] Shell: /bin/bash
D [05/Jan/2013:16:39:10 +0100] [Job 407] PPD file: /etc/cups/ppd/HP_Officejet_6500_E710n-z.ppd
D [05/Jan/2013:16:39:10 +0100] [Job 407] ATTR file:
D [05/Jan/2013:16:39:10 +0100] [Job 407] Printer model: HP Officejet 6500 e710n-z hpijs, 3.12.11
D [05/Jan/2013:16:39:10 +0100] [Job 407] Job title: Leafpad job 5
D [05/Jan/2013:16:39:10 +0100] [Job 407] File(s) to be printed:
D [05/Jan/2013:16:39:10 +0100] [Job 407] <STDIN>
D [05/Jan/2013:16:39:10 +0100] [Job 407] Ghostscript extra search path ('GS_LIB'): /usr/share/cups/fonts
D [05/Jan/2013:16:39:10 +0100] [Job 407] Printing system options:
D [05/Jan/2013:16:39:10 +0100] [Job 407] Pondering option 'number-up=1'
D [05/Jan/2013:16:39:10 +0100] [Job 407] Unknown option number-up=1.
D [05/Jan/2013:16:39:10 +0100] [Job 407] Pondering option 'job-uuid=urn:uuid:ac6ebe82-17e5-3f8f-49ec-01820c35ea2e'
D [05/Jan/2013:16:39:10 +0100] [Job 407] Unknown option job-uuid=urn:uuid:ac6ebe82-17e5-3f8f-49ec-01820c35ea2e.
D [05/Jan/2013:16:39:10 +0100] [Job 407] Pondering option 'job-originating-host-name=localhost'
D [05/Jan/2013:16:39:10 +0100] [Job 407] Unknown option job-originating-host-name=localhost.
D [05/Jan/2013:16:39:10 +0100] [Job 407] Pondering option 'time-at-creation=1357400341'
D [05/Jan/2013:16:39:10 +0100] [Job 407] Unknown option time-at-creation=1357400341.
D [05/Jan/2013:16:39:10 +0100] [Job 407] Pondering option 'time-at-processing=1357400341'
D [05/Jan/2013:16:39:10 +0100] [Job 407] Unknown option time-at-processing=1357400341.
D [05/Jan/2013:16:39:10 +0100] [Job 407] Options from the PPD file:
D [05/Jan/2013:16:39:10 +0100] [Job 407] Pondering option 'InputSlot=Default'
D [05/Jan/2013:16:39:10 +0100] [Job 407] Pondering option 'Quality=FromPrintoutMode'
D [05/Jan/2013:16:39:10 +0100] [Job 407] Pondering option 'MediaType=Plain'
D [05/Jan/2013:16:39:10 +0100] [Job 407] Pondering option 'PageSize=Letter'
D [05/Jan/2013:16:39:10 +0100] [Job 407] Pondering option 'PrintoutMode=Normal'
D [05/Jan/2013:16:39:10 +0100] [Job 407] Pondering option 'DryTime=Zero'
D [05/Jan/2013:16:39:10 +0100] [Job 407] Pondering option 'Duplex=DuplexNoTumble'
D [05/Jan/2013:16:39:10 +0100] [Job 407] ================================================
D [05/Jan/2013:16:39:10 +0100] [Job 407] File: <STDIN>
D [05/Jan/2013:16:39:10 +0100] [Job 407] ================================================
D [05/Jan/2013:16:39:10 +0100] [Job 407] Filetype: PDF
D [05/Jan/2013:16:39:10 +0100] [Job 407] PID 28827 (/usr/lib/cups/filter/pdftopdf) exited with no errors.
D [05/Jan/2013:16:39:10 +0100] [Job 407] Storing temporary files in /var/spool/cups/tmp
D [05/Jan/2013:16:39:10 +0100] [Job 407] File contains 1 pages
D [05/Jan/2013:16:39:10 +0100] [Job 407] Starting renderer with command: gs -dFirstPage=1 -q -dBATCH -dPARANOIDSAFER -dQUIET -dNOPAUSE -sDEVICE=ijs -sIjsServer=hpijs -dDEVICEWIDTHPOINTS=612 -dDEVICEHEIGHTPOINTS=792 -sDeviceManufacturer="HEWLETT-PACKARD" -sDeviceModel="HP Color LaserJet 2600n" -dDuplex=true -dTumble=false -r300 -sIjsParams=Quality:Quality=0,Quality:ColorMode=2,Quality:MediaType=0,Quality:PenSet=2,PS:MediaPosition=7 -dIjsUseOutputFD -sOutputFile=- /var/spool/cups/tmp/foomatic-3lyFKy
D [05/Jan/2013:16:39:10 +0100] [Job 407] Starting process "kid3" (generation 1)
D [05/Jan/2013:16:39:10 +0100] [Job 407] Starting process "kid4" (generation 2)
D [05/Jan/2013:16:39:10 +0100] [Job 407] Starting process "renderer" (generation 2)
D [05/Jan/2013:16:39:10 +0100] [Job 407] JCL: %-12345X@PJL
D [05/Jan/2013:16:39:10 +0100] [Job 407] <job data>
D [05/Jan/2013:16:39:10 +0100] [Job 407] prnt/hpijs/hpijs.cpp 269: unable to set device=HP Color LaserJet 2600n, err=48
D [05/Jan/2013:16:39:10 +0100] [Job 407] prnt/hpijs/hpijs.cpp 290: unable to set device=HP Color LaserJet 2600n, err=48
D [05/Jan/2013:16:39:10 +0100] [Job 407] renderer exited with status 1
D [05/Jan/2013:16:39:10 +0100] [Job 407] prnt/hpijs/hpijs.cpp 697: unable to read client data err=-2
D [05/Jan/2013:16:39:10 +0100] [Job 407] Possible error on renderer command line or PostScript error. Check options.Kid3 exit status: 3
D [05/Jan/2013:16:39:10 +0100] [Job 407] STATE: +connecting-to-device
D [05/Jan/2013:16:39:10 +0100] [Job 407] PID 28828 (/usr/lib/cups/filter/foomatic-rip) stopped with status 9.
Indeed, some errors show up. I find it strange that ghostscript is called with a parameter -sDeviceModel="HP Color LaserJet 2600n" -dDuplex=true even though I clearly have an inkjet printer and no laser printer – and also specified the correct printer model. Also later, I can see the two lines
D [05/Jan/2013:16:39:10 +0100] [Job 407] prnt/hpijs/hpijs.cpp 269: unable to set device=HP Color LaserJet 2600n, err=48
D [05/Jan/2013:16:39:10 +0100] [Job 407] prnt/hpijs/hpijs.cpp 290: unable to set device=HP Color LaserJet 2600n, err=48
which to the best of my knowledge indicates some internal mess. Raising the debug level in cups.conf did not tell me anything new.
Notably, using the hpcups driver at least makes the printer print pages properly, but the wonderful (mind the trees) duplex-mode seems to only be available when using hpijs when selecting the PPD file in the add printer wizard. That is why I want to stay with the driver mentioned above.
The trouble for me is that the printing pipeline is so complex and so many components are involved that I have no real good starting point to where exactly post bug reports. I would appreciate if some fellows with the same printer and the same errors could confirm my description. Or even point out how to get that organism to paint ink properly on the paper. Any ideas where to start? Or references to better resources regarding the combo of HP OfficeJet 6500 E710n-z and Arch? Is it just an regression bug and will be fixed? Is my system corrupted in some way? There is lots of open questions I don't quite feel able to answer all by myself. Any hints for troubleshooting appreciated!
Edit:
After some more reading and troubleshooting, I have filed the following two bug reports at hplip:
https://bugs.launchpad.net/hplip/+bug/1096418
https://bugs.launchpad.net/hplip/+bug/1096421
Last edited by jeadorf (2013-01-05 19:30:19)

SCAN ISSUE SOLVED!!!!
I have an HP Photosmart 6500a Plus printer that is connected via USB to a less than 1 year old Dell XPS 8300 tower running Win 7 64bit Home Premium Edition. The print function worked fine but scans would halt mid-way through the scan and eventually the software would indicate that it had lost connection with the scanner.
After EXTENSIVE testing, I determined that the problem was with the Dell tower and NOT THE PRINTER. I hooked the printer up to a Dell Inspiron mni-tower running Vista and had NO PROBLEM scanning. I hooked the printer up to a Gateway laptop running Win 7 Pro and had NO PROBLEM scanning.
On a hunch, I inserted a POWERED USB hub in between the Dell XPS 8300 tower and the HP Photosmart 6500a Plus and was rewarded with a, first time ever on the XPS 8300, complete and flawless scan.
I surmise that the HP Photosmart 6500a Plus was not getting the required voltage from the USB on the Dell XPS 8300 tower and that was causing the scan to fail.
WOOHOO!
Been chasing this one for several months...

How do I print from an iPad 3 Generation to an Officejet 6500 wireless E709n printer

I am a new iPad user and I have a 3rd Generation iPad and want to print to an Officejet 6500 wireless E709n printer but the iPad does not recognize the printer when I try to print or visa-versa. I am using a Ubee Modem/Router and don't know what to do. What do I have to do or what do I have to download to make the iPad and HP Printer print.

tpgarden wrote:
.... No AirPrint Printers Found. And it won't Print
Hi,
Your printer is not in the list therefore no AirPrint available. Your printer does not support ePrint therefore you can use Home & Biz apps. Have you downloaded apps to your iPad yet ? If yes, please try:
Pressing the iPad home button two times (a list of currently running apps should appear at the bottom of the screen).
Press and hold the HP ePrint Home & Biz app until it starts to move around.
Press the red 'X' on the app to end its process.
Press the iPad home button.
Regards.
BH
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How do I print using Ideapad K1 and HP Officejet 6500 printer

Hi folks
I have been struggling to configure the ideapad to print with my printer. I have the Ideapad K1 with Android Version 3.2.1. (I upgraded from 3.1 to 3.2.1). I have absolutely no idea on how to get this done and there does not seems to be any documentation around this. Any help will be appreciated. I might end up returning both the ideapads if I can't figure out how t print. I have a HP Officejet 6500 series printer (pretty new).
Thanks

This is pretty lame that the Ideapad does not allow you to print. It is quite inexcusable that for printing we need to buy an application or be limited to 20 prints (I can't seem to set up the trial application of printershare).
I honestly think I am better off retunrning both the ideapads and looking for alternatives. I am sure the Galaxy tablet will not have this stupid issue.
Lenovo Representative monitoring this Forum, If you are listening or reading would appreciate if you could do something about this.
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U-verse, Time Capsule, and 2 Switches, OfficeJet 6500

I know just enough about networks to screw them up, so I'm asking for help. I've had U-verse for about a year and no problems. Connection went from U-verse modem then out one port (Let's call this Port 1) to a computer and out another port (Port 2) to a Time Capsule. From the TC one port went to a comp and another to a switch that connected to U-verse DVR, DVD, and XBox. Just got an HP OfficeJet 6500 and tried to hook it up. Added another switch at the end of the Port 1 cable to split between printer and comp. Worked great. Tried to set up printer from 2nd comp (attached to TC) and couldn't find it. AirPort Utility told me I had double Nats since TC was still configred as a router. Went to bridge mode and that was when the problems ensued. Both computers can't find the printer, and my computer told me today that it had the same IP address as another device on the network (This is the one at the end of Port 1). That had NEVER happened before.
So the big question I guess is, do I have my network set up correct? U-verse wireless off, TC creating wireless network in bridge mode. If this looks correct any suggestions on the printer issue?

The TC in Bridge Mode would be the correct setting since you already have a router (the U-verse device) "upstream" from the Time Capsule.
Whenever you make a change in a network component...routers in particular....you always want to perform a complete power cycle on the entire network.
Power everything down....U-verse, TC, computers, switches, printers.....order is not important
Wait a few minutes, then start the U-verse gateway first and let it run a moment by itself
Start the TC the same way
Work out through the network starting devices in sequence one at a time until everything is powered back up
You may need to reconfigure the printers again so that they find the correct "path" on your "new"' network

OfficeJet 6500-E7709n - re-enable cartridge "chip" level monitoring

OK, slap my wrist, I was a Bad Boy. . . .
I tried to refill exhausted print cartridges on my OfficeJet 6500 - and had no end of troubles. Yea, I know. Brainy move Einstein! One of the recommendations was to turn off chip ink level monitoring via the preferences menu (#7) within setup.
As I am sure you can guess, that didn't do diddle-squat, so now I want to go out & get some genuine HP cartridges. Before I install them, I want to undo the mess I made and put things back the way they were.
Question: How do I turn that option back ON? Having turned it off, the option has totally disappeared from the preferences menu altogether.
I tried a "Reset Defaults", but that doesn't work. Is there a way to turn it back on? Absent that, is there a way to, (so to speak), nuke the printer back to the Stone Ages so that it's back to it's Out-Of-Box state?
Thanks!
Jim (J.R.)
This question was solved.
View Solution.

Update:
I figured it out!
To accomplish this, you need to do a NVRAM Reset by performing the following sequence of steps:
Turn power off to the printer using the power button on the front panel
Using two fingers on one hand, press and hold both the "#" and the "6" keys at the same time.
Using the other hand, press the power button to turn the printer back on.
Continue to hold the # and 6 keys until the display goes blank, and then lights back up again. It will then say "Semi NVRAM Reset" - at that point you can release the # and 6 keys. This might take a minute or two.
Once this is done, the printer will go through its "out-of-box" initial set-up routine for printing. That is, it will attempt to re-charge the print-head by performing multiple cleaning cycles and will then run an alighnment cycle.
At that point you're done.
Hopefully that helps.
Jim (J.R.)

Cannot turn off color management on HP Officejet 6500 E709n

The subject says it all. I want to create an ICC profile for my HP Officejet 6500 E709n. In order to do that I need to turn off color management, then print a test pattern. I cannot find any documentation on the Internet that this is possible for this particular printer. HP describes a driver that does support this feature, but does not say whether the feature is available for all HP inkjet printers, just fior Photosmart printers, etc.
I am running OS X 10.7.5 and have driver version 4.0.1 installed. Can anybody verify that, on Lion with this version of the driver, the option to turn off color management is available for some printers (I suspect Photosmart) but not for others (e.g., Officejet)? I have no option to install another driver, as Apple's Software Update determines the drivers required and installs them automatically.
Thanks,
Richard

It may be that you can't turn it off. In my quest for a color laser printer that didn't cost a small fortune, I first tried two somewhat cheaper models. In both cases, I had checked the documentation before purchasing the printers for the same reason as yourself. There were settings on both the printer and in the driver software to disable color management and any type of auto color control.
In neither case did those features actually work. After profiling, color wasn't even close to the monitor, so the printers were still doing some sort of color modification of their own despite being set to none. These were color laser printers in about the $275 range. As you get into anything cheaper (including of course the deluge of dirt cheap inkjet printers), they are essentially impossible to profile. These door stops are targeted at users who just expect the printer to kick out a page with an image on it.
For a color laser printer, I originally went with a Xerox 6280DN, which is a toner model (I was purposely avoiding the models that use solid inks). That one profiled perfectly. The 6600 is probably the closest current available model to that.
However, you're looking at inkjet printers. I know some users try to avoid Epson, but I've always had good luck with them, and the output is outstanding for the higher end models. Their cheapest professional model is the 17" 3880 at about $1200. Add $200 more for the Designer Edition, which is the same printer bundled with the EFI eXpress RIP Software.
One of the nice features of this model is it uses their newer head. We have a Stylus Pro 4900, which replaced a 4000. The difference is night and day in ink loss. The 4000 regularly churned through a good third of the ink spent on that thing just trying to keep the nozzles clear. A very large waste of expensive ink! The 4900 still does clog at times (all inkjets do), but nowhere near as often, and it clears with less waste.
As an example, the 110ml cartridges for the 4000 averaged $60 per color. We'd go through at least a couple thousand dollars of ink a year, much of it lost to keeping the thing unclogged. With the 4900, which we've had for a year and a half now, we still have two of the original 80ml starter cartridges in it. The replacements you buy for it are 200ml and should last a good two years or more. In other words, the cost of ink per year dropped by about 80%.

Scanning with HP Officejet 6500 Wireless All-in-One Printer - E709n using Windows 7 Pro editition

I have had this printer for many years and it was fully operational only for the first two years of its link to my computer. I have uninstalled and reinstalled the software many times with no success. The Printer/Scan doctor does not solve the problem and gives an error HP Twain Scan. The HP Scan Flow Manager also says that software components are missing The printer works fine but the scanner in the solution center always responds with a error code saying installation is incomplete, "reinstall HP Photosmart software that came with the device and try scanning again" . The extended error information is 4,[2,0,80040154), (0,0,0),(3,56,0)] Another computer, my wife's laptop, running Windows 8 was operational until the end of May 2015, and she is also getting this error code with her computer. This has got to be the most annoying all-in-one I have ever used. I have a Canon all in one at work that I have used with the laptop and the all operating features are mindless...it just works. HP software must have compatibility issues either related to operating systems updates or security software. My computer uses AVG, the laptop uses McAffee and beither scanner operates with this printer. I need to get this scanner operational!

Hi , Welcome to the HP Forums! I understand that you cannot scan with your HP Officejet 6500 wireless printer on Windows 7 and 8. I am happy to look into this issue for you! Some questions for you: Are you able to make copies with the printer from the scanner glass? Loading and Copying 216 x 279 mm (8.5 x 11 inch) Plain Paper. (This way we can verify that the hardware is functional.)Do you see any error messages on the printer's display screen, or blinking lights? In the meantime, please take a look through this scanning guide, An 'HP Cue Scanning Flow component has encountered a problem and needs to be closed' Error Displays for HP Deskjet, Officejet, and Photosmart All-in-Ones. Hope to hear from you soon! “Please click the Thumbs up icon below to thank me for responding.”

Officejet 6500 wakes up and don't go to sleep again

I have an Officejet 6500 E710a-f on my office, and it's connected by LAN to the router.
My PC is connected by LAN to the router.
My laptop is connected by WIRELESS to the router.
During day time, everything works like a charm. Sometimes the printer goes to sleep, wakes up when printing or receiving faxes, etc.
At the end of the day, I turn off PC and laptop and go home. The router stays ON.
When I arrive in the morning, the printer is awake...
No faxes received, no pcs turned on...
Already flashed last firmware, can't think of anything else.
Any ideas?

You have an option to turn off sleep mode.
Press set up(wrench icon) on printer front panel, go to preferences (5) ,then go to energy save mode to turn it off.
You will have to manually turn off the printer if not in use to conserve energy.
Although I am working on behalf of HP, I am speaking for myself and not for HP.
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Officejet 6500 ethernet

Hi all, I am based in the UK and considering buying an Officejet 6500 wireless, but
(a) the description says it has an Ethernet port, but the reviews I have read seem to vary about whether this means you can simply plug it into your (non-wireless) router and it will automatically be usable by all your computers, or whether you need to buy a separate HP printer server. Can anyone please confirm the correct situation?
(b) there seem to be several version of the 6500 wireless, differing only by a rather obscure ending of the product code, which is not always displayed on shopping sites, and i have seen at least one reviewer saying he had had to send his back because when he got it it was not the version he expected. Can anyone shed any light on which is the "standard" Ethernet/wireless fax/scan/print/copy device?
Thanks very much,
Cyberbub
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View Solution.

Answers:
(a) The printer's ethernet port will allow direct connection to your wire/wireless router. It works great...no passwords, no wireless interference from other networks or wireless home phones.....
(b) I think there are only two versions in any one region - wired and wired/wireless. I could be wrong....
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I am employed by HP

Officejet 6500 Colors behaving strangely

I have a brand new OfficeJet 6500 E710n that I use on two Macs running 10.6.
I've had no end of problems with this printer and Fax and I honestly feel like returning it to Costco!!!! I only bought it a week ago and already the ink is running low, I've had to clean the printheads a dozen times, and I can't get it to connect to a fax machine!! As for printing, jeez, it's crazy.
Here's the current and most pressing issue: I made a potty chart for my son and the colors are all messed up. I found some threads that discuss that the black prints with other colors and I wonder if that's possibly my problem. Comparing the two documents, you can see that at times the colors print normally (text) but other times the blue and green print black (graphics) but not ALL of the colors. Some of the blue is the way it should be, so it's not cut and dry. I can't see a spot in my computer where I can adjust the graphics.
It's been no end of problems since purchase: when I installed the printer for the first time it didn't work with the cd that came in the box so I had to go online and download the new HP Utility software (and I'm not even running the latest version of Mac OSX!!!!) and now it connects and I can print (to a point) and scan.Thanks in advance for any help.
I'm attaching the two files, one that is what the computer should print and the other a scanned copy of what results. I've compressed the files into JPEG, but normally it is a PDF.

Hello @Sibbe!
Thank you for posting on the HP Forums!
I can see that you have replaced the printhead but are not getting colors on the paper when printing. I should be able to provide some suggestions that may resolve the issue! The first thing I recommend is to remove the printhead and manually clean the electrical contacts in the printer and on the new printhead. Ink can mist up onto the electrical contacts and if they are not getting a solid connection it may not print correctly.
For instructions on manually cleaning the printhead click here: Manually cleaning Printhead
Please post back and let me know how it goes!
Cbert
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HP officejet 6500 drivers for windows phone

IHello,
I have officejet 6500 with ethernet card. I use with wireless. I have Nokia 1020, Win8.1 mobil phone. I want print text on my phone. I installed HP Aio Remote Beta program. Aio found my printer but it said that this printer isn't supported. How can I print my text using my mobil phone on the officejet 6500? Is there any driver for mobil phone or any different program? or is that an upgrade for Aio (it must include my printer's driver ofcourse)
Thanks...

Hi,
I afraid the printer is not compatible with Windows Phone.
Only the models listed within the "What printers support printing features for the HP AiO Remote app for Windows 8 Phones?" below can be used for printing from Windows 8 Phone devices:
http://h10025.www1.hp.com/ewfrf/wc/document?cc=us&lc=en&docname=c04387822#N573
Regards,
Shlomi
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HP OfficeJet 6500 E709a: cannot scan from Windows 8.1; uninstall crashes at step 8 of 10

When I try to scan from Windows 8.1, launched from the HP Solution Center, it fails before giving me a preview, saying:
Scanning error
4,[(2,22,80040001),(3,22,0)]
When I run the HP Print and Scan Doctor and select "Fix Scan", it fails on the first check, saying it failed to find the driver. The text field that gets uploaded to HP includes the string "hpbxpsrender.dll: Not Found".
I tried uninstalling, using uninstall.bat in the "OJ_AIO_6500_E709_EntScruber_140" (HP OfficeJet Enterprise 14.0), which I downloaded from HP.com. It gets to step 8 of 10 ("removing unnecessary components..."); then it hangs and Windows 8.1 says "HP Installer Uninstaller has stopped working" and kills it.
I have tried running uninstaller in regular mode, in regular mode with my anti-virus / firewall (Kaspersky) paused (disabled), and in Safe Mode with Networking. Same result every time.
I have run the Installer without error. I can view the HP OJ status web page in my browser (http://192.168.1.5) from both computers.
I don't remember if scanning has ever worked on this computer. Scanning works on another computer (Windows XP). Both computers are wired (Ethernet) to the same network switch as the HP OJ.

Hi DonaldPayne,
Welcome back to the HP Support Forums! I see you are not able to scan to your HP Officejet 6500 with your computer running the Windows 8.1 Operating system. You have tried to uninstall the software but get an error message. I see you have done ALOT of troubleshooting already, thank you for that, this allows me to see what has failed for you.
I would like you to continue here and complete the steps listed below:
1. Press the Windows key + R on the keyboard to bring up the run menu.
2. Type %programfiles% in the run field and click OK.
3. Delete any HP/Hewlett Packard folders.
4. Press the Windows key + R on the keyboard to bring up the run menu.
5. Type %programfiles(x86)% in the run field, and click OK. This is for 64 bit systems only.
6. Delete any HP/Hewlett Packard folders.
7. Press the Windows key + R on the keyboard to bring up the run menu.
8. Type %appdata% in the run field, and click OK.
9. Delete any HP/Hewlett Packard folders.
10. Press the Windows key + R on the keyboard to bring up the run menu.
11. Type %programdata% in the run field. 
12. Delete any HP/Hewlett Packard folders.
13. Press the Windows key + R on the keyboard to bring up the run menu.
14. Type regedit in the run field.
15. Delete any HP/Hewlett Packard folders or keys that you find. (backup the reg file b4)
16. Run Disk cleanup from Administrative Tools
17. Now run the HP Printer Install Wizard for Windows it was created to help Windows 7, Windows 8, and Windows 8.1 users download and install the latest and most appropriate HP software solution for their HP Printer.
18. If you run into any problems after installing using the PIW, now we can re run the HP Print and Scan Doctor- It was designed by HP to provide users with the troubleshooting and problem solving features needed to resolve many common problems experienced with HP print and scan products connected to Windows-based computers.
I will watch for your reply, please make note of anything that you run into as well as what the PSDR finds.
Thanks,
HevnLgh
I work on behalf of HP
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How do I print #12 envelopes with HP Officejet 6500 E709n Series printer?

When I try to print 4.75" x 11" (#12 envelopes) on my HP Officejet 6500 E709n Series printer, it gives an error msg. and will not print. Is there a work around for this, or do I have to use #10 size and make it do?
Win XP pro, MS word.

You could try creating 'paper' the size of the #12 envelope, and try that possibly.
007OHMSS
I was a support engineer for HP.
If the advice resolved the situation, please mark it as a solution. Thank you.

OfficeJet 6500 dead end

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