Officejet 6500 Display Panel is blurry and illegible - Mac Os6

I just moved and now set up the printer to run wirelessly through my Mac desktop.  Previously, it was running off of my wife's MacBook.  But i think this problem predates the move.  All I see on the panel display on the printer are some random images.

Davsong, welcome to the forum. Have you tried unplugging the printer? I hate to say it but it sounds like the LCD display may have been damaged in the move. I would go ahead and call: 800-474-6836 at your earliest convience.
Sorry!
-Sean
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  • What would cause the display to be blurry and fuzzy

    What causes the display to be blurry and fuzzy

    Have you dropped the iPad?
    Try this  - Reset the iPad by holding down on the Sleep and Home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons. (This is equivalent to rebooting your computer.) No data/files will be erased. http://support.apple.com/kb/ht1430
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    BTW - You don't need to double post.

  • Officejet 6500 wireless only print header and footer.

    I have Dell desktop and Toshiba laptop with HP officejet 6500. On my Dell, pages from the internet (email, etc) only print the top line and bottom line of the page. Pages from Word, Exel, etc print fine. On my Toshiba laptop every thing prints ok. This is a Dell 519 desktop. This is a wireless setup. Hope this is enough info. Appreciate any help I can get Thank You. [email protected]

    Just to be clear - the 6500 is connected to your router via wireless?  What brand/model of router?
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    Now, go to the other computers and delete and re-add the printer in the print queue:
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    If this does not work, do the same thing, only instead of the second step, right (control) click the print queue area and select Reset Printing System.
    Say thanks by clicking "Kudos" "thumbs up" in the post that helped you.
    I am employed by HP

  • JPG images not displayed correctly in Bridge and Photoshop (Mac OS)

    (Note: I have copied the content of this query from the Creative Suites forum where I originally opened it.)
    I am using CS4 under OSX 10.4.11 on a PowerMac G5 Quad with 23" Apple cinema display. Images which have been captured as JPG are displayed fine by Preview, but when opened in Bridge, Camera Raw or Photoshop. the colours are all "washed out". The attached screen capture should give an idea of the difference, with the upper being Camera Raw (image settings) and the lower being Preview. My monitor has been calibrated and I'm using sRGB IEC61966-2.1 colour space in Camera Raw and Photoshop. The colours displayed by Preview are pretty close to "real life". I find it virtually impossible to adjust the colours in Photoshop to get back to anything similar.
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    Re: JPG images not displayed correctly in Bridge and Photoshop 

    xxxxyyyyz wrote:
    …If there is someone out there who has experience of obtaining decent colour management in CS4 on a Power PC, I would really like to know how you achieved it.
    That would be yours truly, and I hasten to reply because I may have some insights that can help you too.
    Just get it it out of the way, here's my setup:
    Photoshop 11.0.2 ("CS4"); VersionCue disabled and uninstalled.—2.5 GHz Power Mac (PPC) G5-Quad; 16GB RAM; mutant, flashed 550MHz nVidia GeForce 7800GTX 1,700MHz 512MB VRAM; ATTO ExpressPCI UL5D LP SCSI card; Mac OS X Tiger 10.4.11 and Leopard 10.5.8 boot drives; Spotblight, Dashboard and Time Machine permanently disabled; dual 22" CRT monitors; USB wireless 'n' available but connected to the Internet via wired Ethernet; 1 FW flatbed scanner; 2 SCSI scanners (one tabloid-size transparency scanner and a film scanner); various internal & external HDs; FW Epson 2200 and Ethernet Samsung ML-2850ND printers; 2 X Back-UPS RS 1500 XS units.
    I can unambiguously and in good faith represent to you that my color management, from capture to print, is as spot-on as anyone with any kind of setup can hope to achieve.  Unequivocally and without qualifications.
    Now, first things first:  Forget about trying to synchronize color management across the point applications lumped together only by Adobe marketing fiat into a variety of meaningless "creative suites".  Concentrate on Photoshop.  Do not try to use Bridge to synchronize anything.
    The "suites" are a totally artificial construct created by Adobe bean counters and marketing types.  The point applications (i.e. the individual programs clumsily bundled together, e.g. Photoshop, Illustrator, InDesign, etc.) are developed independently by separate engineering teams that are not only not in the same building, but in different cities, different states of the American Union, and even in different countries.  They have very little communication among them, if any, as evidenced by repeated posts in these forums by Photoshop engineering staff urging us, the end users, to let the other teams know in their own forums that a given problem exists and is actually affecting our work.
    Enough said about the cause of the problem.  The end result is that Color Management is at very, very different levels of progress and sophistication in each individual point application, with only Photoshop fully entitled to be considered state of the art.
    Secondly, a disclaimer:  I have been hanging on to my CRT monitors and take care of them as Jascha Heifetz used to take care of his Stradivarius.  I don't know what I will do if I manage to outlive the usefulness and accuracy of my CRTs (unlikely at this point).  I have despaired in futile efforts to bring the luminosity of any LCD monitor down to where I would feel comfortable calibrating and profiling it.  I believe my monitors are the foundation of my color management efforts.
    Especially if you have one of the extreme wide-gamut LCD or LED monitors, you'll face an uphill battle. 
    Be careful to avoid any version 4 icc profiles, whether canned or generated by your calibration software.  Stick to version2 icc profiles.  Ask the manufacturer of your calibration software/hardware if in doubt.
    Here are some not-too-recent, but thoroughly representative screen shots of the calibration results I obtain with my monitors, which I calibrate and profile often and regularly (I validate the calibration at least several times per month).
    In a nutshell, my color management practices and settings mirror those described by Bruce Fraser, Jeff Schewe, Andrew Rodney and Gary Ballard's site.  I have learned from all of them.
    My working color space is ProPhoto RGB.  I choose to work with PSD and PSB files.  As a long-time, rabid JPEG hater, I only rarely deal with JPEGs, using them sporadically to illustrate a point in this forum or elsewhere in the web.  My main output consists of prints.
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    Be further advised, that the answer to many problems offered by Adobe engineers often is not to install VersionCue, or uninstall it, or at least disable it.
    Also, as outlined at the beginning of this post, concentrate on Photoshop, not on synchronizing applications that can't really communicate with each other, despite the claims of Adobe marketing hacks to the contrary.
    One big caveat, do not fall into this trap:
    xxxxyyyyz wrote:
    …I believe my problem has nothing to do with my monitor profile, for several reasons, but…
    …It seems extremely unlikely to me that…
    You either want to learn, or you don't.  You either want to solve your problems, or you don't.
    When you start arguing instead of studying, questioning advice instead of following it and detecting where you went wrong, you're on the right track to nowhere.  That attitude will get you there fast.  Remember you are the one with the problem, and only you can acquire the discipline to learn how to solve it.
    Go ahead and ask me anything that is not clear, just don't argue with me please, and don't tell me why you think Fraser, Rodney, Ballard and I are wrong.  You see, I am not experiencing any problem that needs fixing.  I have an interest in helping you, but not in hearing about your speculations, theories or conclusions.
    Good luck.
    Wo Tai Lao Le
    我太老了

  • HT1338 when I try to print, I get this error message "Communications Failure: The computer is no longer able to communicate with your printer. " followed by intruictions to turn off the printer and check connections etc. I am using an HP Officejet 6500 70

    when I try to print, I get this error message "Communications Failure: The computer is no longer able to communicate with your printer. " followed by intruictions to turn off the printer and check connections etc. I am using an HP Officejet 6500 709e, connecter wirelessly

    I'm using a mac (OS X - snow leopord) and am printing over the network (wirelessly).
    HP Photosmart Premium Fax All in One - C410a
    I was only able to print one page and then both my printer and my computer would display an error message about the printer's inability to print.  Since then I've been able to resolve my specific problem.
    I
    1. uninstalled HP from my computer (checked to ensure that my printer was no longer visible in my printers and the HP Utility software was nowhere to be found), 
    2. grabbed the software/driver update from Aug, 2010,
    3. installed the Aug, 2010 update, and my problems seem to have been fixed.
    This is where I got my 2010 update from (obviously you should get the driver/software applicable to your OS and specific printer):
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  • Retina display wakes in high resolution / breaks Displays panel

    Hi all,
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    Maybe http://helpx.adobe.com/acrobat/kb/hi-dpi-retina-display-support.html ?

  • Officejet 6500 Colors behaving strangely

    I have a brand new OfficeJet 6500 E710n that I use on two Macs running 10.6.  
    I've had no end of problems with this printer and Fax and I honestly feel like returning it to Costco!!!!  I only bought it a week ago and already the ink is running low, I've had to clean the printheads a dozen times, and I can't get it to connect to a fax machine!!  As for printing, jeez, it's crazy.  
    Here's the current and most pressing issue: I made a potty chart for my son and the colors are all messed up.  I found some threads that discuss that the black prints with other colors and I wonder if that's possibly my problem.  Comparing the two documents, you can see that at times the colors print normally (text) but other times the blue and green print black (graphics) but not ALL of the colors.  Some of the blue is the way it should be, so it's not cut and dry.  I can't see a spot in my computer where I can adjust the graphics.  
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    Hello @Sibbe!
    Thank you for posting on the HP Forums!
    I can see that you have replaced the printhead but are not getting colors on the paper when printing.  I should be able to provide some suggestions that may resolve the issue!  The first thing I recommend is to remove the printhead and manually clean the electrical contacts in the printer and on the new printhead.  Ink can mist up onto the electrical contacts and if they are not getting a solid connection it may not print correctly.
    For instructions on manually cleaning the printhead click here: Manually cleaning Printhead
    Please post back and let me know how it goes!
    Cbert
    I work on behalf of HP.
    Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
    Click the “Kudos, Thumbs Up" at the bottom of this post to say “Thanks” for helping!

  • OfficeJet 6500 709n and MicroSoft Office 2010 duplex print problem

    I have an OfficeJet 6500 709n and was able to automatically duplex print with Windows 2003 no problems.  I upgraded to Windows 2010 and now it won't see the automatic duplex printing.   I can only select single page printing and manual duplex printing.  Any ideas what I need to correct????  HELP PLEASE!!

    Hello,
    Make sure the Automatic Duplexing option is enabled:
    Enter Control Panel > Devices and Printers.
    Right click the printer icon, then click Printer Properties.
    Click the Device Settings tab.
    Set the Automatic Two-Sided Duplex Accessory as installed and click OK to save the change.
    Now Automatic Duplexing should become available.
    Regards,
    Shlomi
    Say thanks by clicking the Kudos thumb up in the post.
    If my post resolve your problem please mark it as an Accepted Solution

  • Officejet 6500 wakes up and don't go to sleep again

    I have an Officejet 6500 E710a-f on my office, and it's connected by LAN to the router.
    My PC is connected by LAN to the router.
    My laptop is connected by WIRELESS to the router.
    During day time, everything works like a charm. Sometimes the printer goes to sleep, wakes up when printing or receiving faxes, etc.
    At the end of the day, I turn off PC and laptop and go home. The router stays ON.
    When I arrive in the morning, the printer is awake...
    No faxes received, no pcs turned on...
    Already flashed last firmware, can't think of anything else.
    Any ideas?

    You have an option to turn off  sleep mode.
    Press set up(wrench icon) on printer front panel, go to preferences (5) ,then go to energy save mode to turn it off.
    You will have to manually turn off the printer if not in use to conserve energy.
    Although I am working on behalf of HP, I am speaking for myself and not for HP.
    Love Kudos! If you feel my post has helped you please click the White Kudos! Star just below my name : )
    If you feel my answer has fixed your problem please click 'Mark As Solution' and make it easier for others to find help quickly : )
    Happy Troubleshooting : )

  • CONTOL PANEL OFFICEJET 6500

    I have an HP Officejet 6500A all-in-one printer.  The right side of the control panel seems locked and does not respond so it creates problems and there are features that are unavailable to me.  All functions on the left side of the screen work fine.  I'm not sure if this is a hardware problem or if one side of the screen can lock.  
    Ex:  When I am in the middle of a merged printing job and the printer runs out of paper, I obviously load more paper in the tray.  Even though I touch the "done" tab, it does not respond.  My only option is to hit cancel and clear the remaining merged documents qued to be printed.
    Many Thanks to anyone who can help!

    Hi KEJA
    I understand the right side of the control panel seems locked.
    I would do a power reset to see if that will resolve the issue. With the printer still turned on disconnect the power cable from the back of the printer, then disconnect the power cable from wall outlet. Wait 10 seconds and reconnect the power cable back to the wall outlet first, then the back of the printer and power it on again.
    Update the printers firmware. I have included the link. Just select your operating system, click next and click on firmware link and download and run the firmware update.
    http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?cc=us&dlc=en&docname=c01410697&lc=en&product=408...
    I included this document for troubleshooting display issue.
    http://h10025.www1.hp.com/ewfrf/wc/document?cc=us&dlc=en&docname=c01410697&lc=en&product=4083871&tmp...
    If these steps don't resolve the issue I would recommend to call HP Tech Support for
    further assistance to see what other options are available for you.
    http://www8.hp.com/us/en/contact-hp/ww-contact-us.html
    Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
    Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
    Gemini02
    I work on behalf of HP

  • My Officejet 6500 E710 will not accept an A4 paper size as default and keeps reverting to Letter

    I bought a new OfficeJet 6500 E710. I use A4 size paper but for some reason it will either not accept the change from Letter (I change it in the Printer Preferences and the Print settings) presenting me with an error message "printer settings could not be saved" or in some cases it does change but when I print from Adobe Indesign it is reset to Letter. Adobe is also set to A4 as standard. My regional settings are for the Netherlands. Can anyone shed some light on this behaviour? BTW I have checked that the firmware on the printer is the latest. I have rebooted after setting the paper size. None of these have helped.

    I had a problem like this where my X didnt wanna take my new monitor displays.. what I did was I backed up my conf and ran nvidia-xconfig to make a new .conf, then using sudo nvidia-settings i told it to go to the size i wanted and it just appended the file for me

  • Officejet 6500 forgetting network name and drops out all the time

    I just got an Officejet 6500 (non-wireless model)
    I can assign a network name to it and it works fine, until it's power-cycled. Then it has the original network name again and of course it won't work until it's installed again.
    Another problem that could probably be related is that even when I use the default network-name to add it as a network printer in Vista, connection seem to break and it won't print again until I install it over once again.
    I get the feeling that firmware is somewhat buggy on it. I don't expect such a device to use batteries to keep it's settings, so I think it's safe to rule out? 

    @Wifi-Guy: Yes, it's using an ethernet cable IP address always work. 
    I did some additional testing to find the exact reproducable error.
    (I have previously installed the HP software that came on the CD)
    1. I added the printer using the "Add new printer" wizard in Vista
    2. Print test page, works fine
    3. Turn off the Officejet 6500 on the power-button on the front panel (then the WSD Print Provider dissappears in Device Manager).
    4. Printer status now appear as "Offline"
    5. Turn on the Officejet 6500 again
    6. When WSD Print Provider again appears in Device Manager, printer status changes from "Offline" to "User intervention Required" and it's impossible to make it print again unless printer is deleted and added again.
    I was not able to find any useful information about this printer status using google.
    I just tried changing the network name. As I suspected, this also resets just by powercycling.
    Note: I'm using Vista x64. 
    Message Edited by odyssey on 06-16-2009 10:18 AM
    Message Edited by odyssey on 06-16-2009 10:19 AM

  • Officejet 6500 and wireless router not connecting

    I just purchased an Officejet 6500 and trouble trying to connect it to my wireless router.  Each time I try to connect the printer by wireless it locks up.  The power button is not lit, but the screen is lit with no text.  At this stage I cannot shut it down or get it operating again.  I'm running Vista Business 64-bit and the router is a 2wire 1800HG through AT&T.  It runs fine with a usb connection.
    Thanks in advance.  John
    This question was solved.
    View Solution.

    I think you've just run into a known problem with some HP network printers with 2WIRE AT&T DSL routers.
    We've identified the problem and will deploy an update sometime in the future.  Until then, the work around is to assign a static IP address to the printer. Here's one way to do this:
    Unplug he telephone line from the 2WIRE router
    Turn the power off on the 2WIRE router, wait 30 seconds, then turn the power back on.
    Go through the normal process of connecting the printer to the 2WIRE device (Ethernet or Wi-Fi). The printer will not crash as long as the telephone line is disconnected from the 2WIRE device.
    From the Officejet's front panel, access the "Advanced Setup" menu under "Network"
    Select "IP Settings", acknowledge the warning and select "Manual IP Address"
    Select "IP Address" and change the last IP address group (octet) to something higher or lower. Specifically for your 2WIRE router, select 192.168.0.60.
    Press Ok and plug in the telephone line into the 2WIRE router.
    Steps 4, 5 and 6 can be done from the printer's internal web page (under the Network tab) and it might be easier than the front panel on the 6500.  To get to the internal web page, you browse to the printer's IP address which you can find by printing the Network Configuration.
    Regards / Jim B / Wireless Enthusiasts
    ( While I'm an embedded wireless systems engineer at work, on this forum I do not represent my former employer, Hewlett-Packard, or my current employer, Microsoft )
    + Click the White Kudos star on the left as a way to say "thank you" for helpful posts.

  • Windows 8 and HP OfficeJet 6500 drivers

    I have a HP Officejet 6500 that I used with a HP dv6 computer.  I upgraded to a dv7 with Windows 8  I want to download the HP solution center but the disc that came with the printer is not compatible with Windows 8, only XP and vista.  What are my options for getting HP solution center??

    Hi,
    Probably you have to do a cleanup and try again. HP may know that therefore it supplies a cleanup program. You can download the cleanup program from the following link:
       http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=mp-110137-1&cc=au&dlc=en&lc=en...=
    Good luck.
    BH
    **Click the KUDOS thumb up on the left to say 'Thanks'**
    Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.

  • How can I print to my HP OfficeJet 6500 Wireless Printer from my iPhone 4S which used to work before AirPrint printers were even available? (running Mac Lion OS, all software and HP sw updates are all performed)

    How can I print to my HP OfficeJet 6500 Wireless Printer from my iPhone 4S which used to work (on prior iPhones) before AirPrint printers were even available? (running Mac Lion OS, all software and HP sw updates are all performed)
    I don't get it, I read one post about why would we have to buy an AirPrint Printer when we have used the "print to a wifi printer" just fine in the past?  Yes I feel that's exactly what's happening to me now too. I want to print from my iPhone and iPad to my WiFi Printer which is also now connected to my Airport Express WiFi network just fine. No problems.

    Very glad you added that bit of information because I see different problems similar to this.  I want to share with them what you did and hopefully you not only fixed your specific problem but you can lend some more advice to others with problems like this. Thanks!
    Don't forgot to say thanks by giving "Kudos" if I helped solve your problem.
    When a solution is found please mark the post that solves your issue.
    Every problem has a solution!

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