Officejet 6500 duplex printing paper jam

Every time I run duplex printing, paper stucks inside duplexing unit. It just gets smashed.
Is there a solution for that?

I have just bought an OfficeJet 6500 and am also having major problems if I try to use automatic duplex printing. The first side prints ok then waits a while to dry but when it tries to print the second side the printer jams every time. When I remove the duplexing unit the paper is always concertina'ed between the unit and the rollers inside the printer. If anyone can point me in the right direction I'd be really grateful! This is one of the features I was hoping to make use of.

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Wireless officejet 6500 duplex printing issue

duplex printing works fine until i have a document that is 6, 8, 10 pages long. that's when duplex printing would be the most efficient. but after 2-4 pages, it stops, the printer displays a "print cancelled" message & i have to start over where it left off. then i can get another 2-4 pages.
i recently did my win7 upgrade (from vista) but that has not helped any.
what makes it stop in the middle??

I have just bought an OfficeJet 6500 and am also having major problems if I try to use automatic duplex printing. The first side prints ok then waits a while to dry but when it tries to print the second side the printer jams every time. When I remove the duplexing unit the paper is always concertina'ed between the unit and the rollers inside the printer. If anyone can point me in the right direction I'd be really grateful! This is one of the features I was hoping to make use of.

HP OfficeJet 6500: Duplex printing

Hello,
I've just bought a HP OJ 6500 and after recognizing the shipped-with CD contains "up to 10.5" software and drivers only I downloaded 10.6 software from HP.
I installed the software and added the printer in system settings.
When choosing appropriate driver, software update started and downloaded HP drivers from Apple.
Now I'm unable to print duplex.
No matter if I activate the checkbox or manually select double-sided printing in Layout settings, sheets are always printed one-sided.
Any hint or advice on how to fix this?
Thanks in advance,
Peet

Hello again.
Downloaded and (re-?)installed HP PrinterDriver Update 2.4.1 from Apple download and now it seems to work ... At least this time it warned me duplex is not available with "border-less" (or "margin-less"? In my German installation it's "Randlos A4") printing. Switching to normal paper size, with no special options set, and enabling duplex it worked.
Bye,
Peet

Our hp officejet 6500 e710 printer will not print. it is networked, i can print a test page

We have a Officejet 6500 E710 printer connected to a HP Pavilion dv7 latop via our home network. Windows 7 op sytsem.
I can not get documents to print from the laptop.
The network connection appears to be good.
I can prnt a test page from the laptop and get it to scan but can not get it tp print any document or web pages.
It shows Status "Error printing"
Any advice would be appreciated.
Thanks

Hello wombat61,
Please download and run the HP Print and Scan Doctor using the below link, which should resolve the issue ..
www.hp.com/go/tools
Regards,
Jabzi
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Jabzi
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How can I print to my HP OfficeJet 6500 Wireless Printer from my iPhone 4S which used to work before AirPrint printers were even available? (running Mac Lion OS, all software and HP sw updates are all performed)

How can I print to my HP OfficeJet 6500 Wireless Printer from my iPhone 4S which used to work (on prior iPhones) before AirPrint printers were even available? (running Mac Lion OS, all software and HP sw updates are all performed)
I don't get it, I read one post about why would we have to buy an AirPrint Printer when we have used the "print to a wifi printer" just fine in the past? Yes I feel that's exactly what's happening to me now too. I want to print from my iPhone and iPad to my WiFi Printer which is also now connected to my Airport Express WiFi network just fine. No problems.

Very glad you added that bit of information because I see different problems similar to this. I want to share with them what you did and hopefully you not only fixed your specific problem but you can lend some more advice to others with problems like this. Thanks!
Don't forgot to say thanks by giving "Kudos" if I helped solve your problem.
When a solution is found please mark the post that solves your issue.
Every problem has a solution!

How to download How Do I? videos for my HP Officejet 6500 E709n printer?

Dear Sir or Madam: Is there any way to download "How Do I?" video clips from the HP Solution Center for my HP Officejet 6500 E709n printer and save them directly to the desktop area of my Windows XP Home desktop computer? Please reply back soon. Thanks. Sincerely, Egan

See requirements for AirPrint (http://support.apple.com/kb/ht4356):
If your printer supports AirPrint but does not work then:
Your printer might need a firmware update
Your printer must be on the same WiFi network
Your router must support Bonjour (Zero-configuration networking).
For troubleshooting:
Turn Off iPad, WiFi router (remove from power), and Printer (remove from power).
Turn on WiFi router
Wait 30 seconds
Turn on printer
Wait 30 seconds
Turn on iPad
Try to print.

HP Officejet 6500 E709n printer - black ink not printing

I have an HP Officejet 6500 E709n printer and for some reason the black ink is not printing. The color cartridges work fine. I even changed the black cartridge, cleaned and aligned the print heads, uninstalled and reinstalled the printer, but nothing fixed the issue. I was wondering if the color management profile has something to do with this. Please help!
Thanks!
This question was solved.
View Solution.

I am experiencing the same problem. I too, have tried installing a new black ink catridge, taking out the printer head and cleaning it by hand, cleaning the printer head using the HP software, doing a partial reset, doing a hard reset and nothing. Black does not print out at all, whether it's an alignment page, quality report or something from my own files (Word, Excel, PDF, etc). The black does not appear at all. Can someone PLEASE help solve this problem?
Thank you

I just purchased by MacBook Pro and I need to connect it to my HP officejet 6500 wireless printer, I tried putting the disk from the printer and I was not able to connect the two can you help me.

I just purchased my Mac Book Pro and I need to connect it to my hp officejet 6500 wireless printer, I tried using the CD that came with the printer and it will not connect

Very glad you added that bit of information because I see different problems similar to this. I want to share with them what you did and hopefully you not only fixed your specific problem but you can lend some more advice to others with problems like this. Thanks!
Don't forgot to say thanks by giving "Kudos" if I helped solve your problem.
When a solution is found please mark the post that solves your issue.
Every problem has a solution!

Compatibility Windows XP HP officejet 6500 (E709) printer with new HP Pavilion

I just purchased a HP Pavilion 23 all-in-one. The store where I bought it said that they could not set up my HP Officejet 6500 (E709) printer because it was not compatible with the new Windows installed on the Pavilion. The CD for the printer says Windows XP, Vista Version 12.00 on the label. I hate to give up a perfectly good printer just because it is not compatible with the new PC. Is there a fix for this or was the technician just not looking in the right place for the driver.

Here is a link for the 6500 E709a drivers.
There are a few E709 models, so if yours is not a E709a model post back with the correct model #.
Please mark the post that solves your issue as "Accept as Solution".
If my answer was helpful click the “Thumbs Up" on the left to say “Thanks”!
I am not a HP employee.

How to print doc from my kindle fire to a hp officejet 6500 wireless printer

I have a kindle fire and a hp officejet 6500 wireless printer. How do I connect the 2 and print a document that is on my kindle? They are both in the same house

Hi,
Please try:
From a supported app, find the Print option from the app's menu, and then tap Print .
Find the option to select your printer. The Kindle device displays a list of printers that are available on the Wi-Fi network.
Find your printer on the Wi-Fi list, and then tap to select it. Once you select the printer, your device remembers the selection.
If your printer is not on the Wi-Fi list or if you want to use the wireless direct connection method instead, find your printer on the Wireless Direct list, and then tap to select it. Follow the on-screen instructions to complete the connection. Once your printer is connected, your device remembers the selection.
Make any changes to the available printing options, if desired.
Tap Print to send the print job to the printer.
Pleae note: Only "Fire OS 3.0 (Mojito) devices such as the Kindle Fire HD and Kindle Fire HDX tablets support Printing from Kindle."
More information: http://h10010.www1.hp.com/ewfrf/wc/document?cc=us&lc=en&dlc=en&docname=c03933792#N57
Regards.
BH
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OfficeJet 4630 printer paper jams

I was setting up my printer, and when I loaded the paper tray to print an alignment sheet the printer either couldn't get to the paper or had a paper jam. At least 5 sheets of paper have been jammed during the failed printing. I need to know if it is the operator or the product.

Hello , Thank you for visiting the HP Support Forums! I see when you were setting up the alignment and putting the paper in on your HP Officejet 4630 the paper jammed. I would like you to start here: Setting Up the Printer Hardware, take a look at unpacking the printer and make sure all protective tape and tabs have been removed from inside and out. Now I would like you to start troubleshooting here: A 'Paper Jam' Error Displays on the HP Officejet 4630 Complete ALL steps in order and let me know the outcome. I will watch for your reply.

Officejet 6500 duplex setting question

In the Printer preferences, what are the exact settings when automatic duplex mode is set? When a setting says "Automatic", I would like to know the specific setting this means. I ask this because when I print in "Best" quality setting in Everday mode, the printout results in darker text than when in Duplex mode, and I would like to get it so that both Everyday and Duplex modes result in the same exact output.

I have just bought an OfficeJet 6500 and am also having major problems if I try to use automatic duplex printing. The first side prints ok then waits a while to dry but when it tries to print the second side the printer jams every time. When I remove the duplexing unit the paper is always concertina'ed between the unit and the rollers inside the printer. If anyone can point me in the right direction I'd be really grateful! This is one of the features I was hoping to make use of.

HP Officejet Pro 8500 , false paper jam error message, small plastic piece broken

product : HP Officejet Pro 8500 All-in-One Printer - A909a
OS : NA
Error : (fake) paper jam on printer screen
I made no change before the issue. It occured while printing 2 pages. The first one was ok, the second one never shows.
First I spend many time searching after the paper, cleaning my printer etc...
Then I looked on the internet for advices, ideas etc.
Endly I found this video : http://www.youtube.com/watch?v=PMFW1RRlDHE
I checked my printer and I saw the exact same piece as in the video broken...
I don't print often and I must say that I'm shoked that because if a f... piece worthing nothing all my printer and all the functions are unusable...
I tried the support to obtain information on how to get this piece replaced. All I got is an automated message saying banalities (expired guaranty) and other links to unrelated things.
Fortunately there was also a link to here...
Thanks.
ps : My feeling is that this piece is made to fail if I believe many post often seen on google (look comments on the video)...

The very same thing happened to my 8500 WIreless. I was printed a two page document and only one page came out. since that time the printer is stuck in the 'Paper Jam' state. Call it false or fake, it is simply inaccurate. I watched the video and located the gear that breaks. I opened the cover, stuck screwdriver in the sensor to make it think the cover was closed and watched it cycle. I can clearly see that the white gear on the left is cracked, in fact separated. The cycle causes the gear to rotate so I could get a good visual on it, even inside it's black housing. I will now begin my hunt for repair options.

Officejet 6500 will print in IE8 but not in 3.5.6 Firefox

Having problems printing off the internet from Mozilla Firefox. I have an Officejet 6500 and it will print in wordpad, open office and internet Explorer but wont print from firefox. Its feeds the page but dosent put any ink on the paper. These problems started with the latest Mozilla update.
== This happened ==
Every time Firefox opened
== Recent Update

Try the '''reset''' described here:
[http://kb.mozillazine.org/Problems_printing_web_pages#Reset_printer]

HP OfficeJet All-in-One Paper Jam

I have been given to troubleshoot an OfficeJet 6210 All-in-One Printer/copier/fax machine. It suffered a paper jam for its troubles. I had cleared the jam from the machine and checked everywere else I could check freely without cracking it open. I restarted it and it gave me the same error. I finally had it do a partial reset to try and fix it. What it gave me was the same error message. Short of opening it up with a screwdriver and patience, what could potentially still keep giving me the error message after all steps have been taken to clear it and it failed?
Daniel Ray Seelye

@CAGY, take a look at this HP link on how to clear a jam.
Please mark the post that solves your issue as "Accept as Solution".
If my answer was helpful click the “Thumbs Up" on the left to say “Thanks”!
I am not a HP employee.

Officejet 6500 duplex printing paper jam

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