Officejet 6500 E709a Colors Do Not Print

I installed a new printerhead because the blue ink was not printing and the print alignment failed.  After installing the new printerhead, no colors print at all.  Only black and gray shades.  I need help. Thank you.

Hello @Sibbe!
Thank you for posting on the HP Forums!
I can see that you have replaced the printhead but are not getting colors on the paper when printing.  I should be able to provide some suggestions that may resolve the issue!  The first thing I recommend is to remove the printhead and manually clean the electrical contacts in the printer and on the new printhead.  Ink can mist up onto the electrical contacts and if they are not getting a solid connection it may not print correctly.
For instructions on manually cleaning the printhead click here: Manually cleaning Printhead
Please post back and let me know how it goes!
Cbert
I work on behalf of HP.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
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    If your problem is solved please click the "Accept as Solution" button ------------V
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    I am not an employee of HP, I am a volunteer posting here on my own time.
    If your problem is solved please click the "Accept as Solution" button ------------V
    If my answer was helpful please click the "Thumbs Up" to say "Thank You"--V

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    Please click “Accept as Solution " if you feel my post solved your issue, it will help others find the solution.
    Click the “Kudos, Thumbs Up" on the right to say “Thanks" for helping!
    Jamieson
    I work on behalf of HP
    "Remember, I'm pulling for you, we're all in this together!" - Red Green.

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