OfficeJet 6500 e709N - Scanning wireless

I have OfficeJet 6500 e709n connected to my Vista PC vai wirless. When I load document to scan on the printer, it says starting scanning and after some times gives message there is no computer connection. BTW- On my PC I do see that printer status  is available.

Hi,
Please go to this link and download the scan diagnostic utility and run it. Check what the utility diagnoses and see if it fixes the issue
http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=oj-89249-1&lc=en&dlc=en&cc=us&...
Also,  if you have any firewall , try to disable the firewall and try scanning.
Revert back for any clarifications.
Thank you,
Sandstorm
Though I am an HP Employee, All of my posts express MY opinion, and not of HP, whatsoever

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