Officejet 6500 E710n-z not printing black ink

I have the OfficeJet printer, recently (4 months) got new carttridges, color and black&white. A couple of weeks ago it began to NOT print black.
I tried cleaning the head through the console.
I have the latest software.
I used the link below and thoroughly cleaned the printhead Using link below for specific directions) , thoroughly dryiong it out and no luck.
http://h30434.www3.hp.com/t5/Ink-Toner-Cartridge-Printhead-Issues/HP-6500-Office-jet-E709a-Black-pri...
I then purchased a brand new print head and it did not fix the problem. Any suggestions on what I can do now? Please direct me to a place for a solution. Thank you.
Todd

Hello,
To my understanding, you have tried all the possible steps to resolve the issue.
Printer need to be serviced.
Please call HP Tech Support for further assistance, you might be provided with a Trade in Option.
If you are in US , the toll free # is 1-800-474-6836 .
If you are not in US , then log on to www.hp.com , at bottom-left corner there is a world map icon, click on it and then select the region you belong to, which would then provide support options for you for that region.
Regards,
Jabzi
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HP officejet 6500 wireless suddenly stopped printing black ink.

HP Officejet 6500 wireless has stopped printing black ink. Followed all troubleshooting steps to no avail. Prints colors but black is either very faint or not present

Welcome to the forums Irgoodspeed
I saw your post about your Oj 6500 Wireless no longer printing in black ink. I noticed you have already changed the cartridge which did not help.
I would recommend following this troubleshooting guide:
Printer Does Not Print Black Ink or Color Ink, or Prints Blank Pages
If the troubleshooting does not help resolve your issue, I would then suggest calling HP's Technical Support to see about further options for you. If you are calling within North America, the number is 1-800-474-6836 and for all other regions: click here.
Have a great day
R a i n b o w 7000I work on behalf of HP
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HP Officejet Pro L7580-Will not print black ink after I have replaced cartridge.

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Hi melissaccss,
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Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Sunshyn2005 - I work on behalf of HP

Officejet 6500 - suddenly won't print black ink

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You need to get a new printhead
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Although I am an HP Employee, ALL of my posts express MY opinion, and not of HP, whatsoever.

HP Officejet 6500 Wireless will not print black but will color

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@fradybaby
Did you get any improvement at all with the Black after soaking the printhead? (as usually it is quite successful). Sometimes it might take a couple of attempts with the soak.
Is the printer still within warranty? (typically it's one year from date of purchase), as the issue could be related to the printer itself.
Support Phone no.s
http://welcome.hp.com/country/us/en/wwcontact_us.html
Printer warranty check tool (enter serial no.)
http://h10025.www1.hp.com/ewfrf/wc/weInput?cc=ie&lc=en
Thanks, Ciara
Although I am an HP employee, I am speaking for myself and not for HP.
Twitter: @Ciara_B_HP

HP officejet wireless not printing black ink

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Hi @Cody1212,
Welcome to the HP Forums!
I noticed that your HP Officejet 6500 wireless is not printing black. I am happy to help you with this printing issue!
Please take a look through this print quality guide, Printer Prints a Blank Page or Does Not Print Black or Color Ink for the HP Officejet 6500 All-in-On....
If the guide does not work for you, please see this post, Re: black ink not working, by @Bob_Headrick.
Hope this works!
RnRMusicMan
I work on behalf of HP
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HP Officejet 4620 Not printing black ink

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Hi Zagsmith,
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https://instantink.hpconnected.com/us/en?jumpID=af_r11549_us_en_hho_ii2_hhoproduct_092613#answer-6
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*I am an HP employee*
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HP Officejet 6000 Wireless - Does not print black correctly.

HP Officejet 6000 Wireless - Does not print black correctly.
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http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01892627&cc=us&dlc=en&lc=en
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Hi @crfldf
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If your printer is still in warranty, please call HP and explain the issue you are experiencing. The number to call HP is 1-800-474-6836 for Canada and US, or you can Contact HP Worldwide.
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If I hear back from you and you require further assistance, I will send you a private message to gather some information. If I send you a message, you can click the little envelope on the top right hand corner of the forums page to check the message;
- In support of Movember
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Sunshyn2005 - I work on behalf of HP

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Hi @lau367,
Welcome to the HP Forums!
I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post serial numbers and case details.
If you are not sure how to check your forum messages this post, has instructions.
Please click “Accept as Solution ” if you feel my post resolved your issue, as it will help others find the solution faster
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
**MissTeriLynn**
I work on behalf of HP

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Hi @PaigeWest
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IMPORTANT: Please also include your country/region in your next post. Thanks.
Please click the Thumbs up icon below to thank me for responding.
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Sunshyn2005 - I work on behalf of HP

6510 printer not printing Black ink Error: NON-HP INK ????? IT is an 564 HP INK Cartridge ???

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Hello @johnnyboston and welcome to the HP Forums!
I'm sorry to hear of your troubles with your Photosmart 6510 printer, but I will certainly do my best to lend a helping hand
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Please click “Accept as Solution ” if you feel my post resolved your issue, as it will help others find the solution faster
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
**MissTeriLynn**
I work on behalf of HP

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Please help....

Hope you a having a great day,
I am reaching out to probe if you still experience this issue. If you are, take the time to try this I might help,http://h10025.www1.hp.com/ewfrf/wc/document?docname=c02187415&cc=us&dlc=en&lc=en&product=4231205&tmp...
I will do my best to assist you. If you are not experiencing this issue any longer you may disregard this post, although I will appreciate if you can take I little bit of your time and let me know.
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RobertoR
You can say THANKS by clicking the KUDOS STAR. If my suggestion resolves your issue Mark as a "SOLUTION" this way others can benefit Thanks in Advance!

Hp 5512 photosmart not printing black ink

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Hello,
May i know the black cartridge part number ?
Please click HERE to access the steps that should resolve the issue .
If issue still persists, please call HP Tech Support for further assistance, it could be the issue .
If you are in US , the toll free # is 1-800-474-6836 .
If you are not in US , then log on to www.hp.com , at bottom-left corner there is a world map icon, click on it and then select the region you belong to, which would then provide support options for you for that region.
Regards,
Jabzi
Give Kudos to say "thanks" by clicking on the "thumps Up icon" .
Click "Accept as Solution" if it solved your problem, so others can find it.
Although I am an HP employee, I am speaking for myself and not for HP.

Officejet 6500 E710n-z not printing black ink

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