Officejet 6500 Envelope Printing

I am having a difficult time printing a 5-3/4" x 8-3/4" envelope using Word.  I have used custom settings and nothing works.  Didn't have this problem with my HP Photosmart that I unfortunately gave away.  I need to print over 100 envelopes for wedding invitations.  Need help please.

Hello EWSOPM
I would agree its as if its setup to be a "Shared printer". I would suggest trying this setup article "Setting up Officejet 6500 with Wifi". If you need the latest driver you can find them at the "Officejet 6500 Software" page. Of course uninstall the printer from you laptop before re-installing. Also is your printer connected to the router via cable or wireless?
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Similar Messages

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    When a solution is found please mark the post that solves your issue.
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    **Click the KUDOS thumb up on the left to say 'Thanks'**
    Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.

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    Also, remember a click on the Kudos star to the left is a quick "Thanks" for a helpful post.
    Please select the "Accept as Solution" button on the post that best answers your question.
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    Expert

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    Although I am an HP employee, I am speaking for myself and not for HP.
    Twitter: @Ciara_B_HP

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  • HP OfficeJet 6500: Duplex printing

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