OfficeJet 6500 model 709a: General printer documentation error 0x610000f6

Using Windows 7 Home Premium
I've gone through the recommended fix-it protocol several times (remove power cord, remove ink cartridges, remove feed from computer) but am unable to resolve this error message. One of the cartridges was reported as defective: I replaced it.
The message started after I'd disconnected the printer from my computer (USB connection); it did not resolve when reconnected to the computer.
Can you help?
Spoiler (Highlight to read)

Hi,
This error code refers to a carriage jam issue.
Please follow the steps in the link given below and check if it helps you
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01658090&tmp_task=solveCategory&cc=us&dlc=en&ju...
Thanks.
I work for HP.

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OSX 10.10 wireless printing with 6500 model 709A

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Hi,
There are drivers available for your printer, thse are available via Apple Software Update and not as a downloadable drivers.
First ensure the printer is connected your router with an Ethernet cable, then follow Steps 1 and 2 below to install it on Yosemite:
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IMac OSX 10.6.8 will not detect HP Officejet 6500 E709n series wireless printer

I had my iMac OS 10.6.8 unplugged for a week and just hooked it back up today and for some reason HP Officejet 6500 E709n Series wireless printer cannot be detected. I have tried everything... AppleCare could not help... they said to install the HP software off HP's site... I did but my computer will not recognize the printer in default printers. I have tried talking to HP Support and they mentioned something about DDS corruption but do not want to pay $99 for that to most likely not be the reason. I have tried calling Verizon because AppleCare said it was a network issue and then Verizon said it was a software issue.
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uhhhwords,
This article should get you operational as it covers the offline errors you are getting. Give the steps a shot and let me know if it helps:
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c02221706&cc=us&dlc=en&lc=en &product=3795406&tmp_track_link=ot_search
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I work with HP but my posts and opinions are my own.

HP Officejet 6500 e709 will not print color from my Mac

My HP Officejet 6500 e709 will not print color from my Mac. I have run test print from the printer and it prints fine. I have installed new cartriges and run a test page and all is good. the print comad from the mac only prints black

Hi @bvedder ,
Thank you for visiting the HP Support Forums and Welcome. Thank you for the detailed message, tells me where to look for a solution for you. I have looked into your issue with the HP Officejet 6500 E709 Printer and not able to print in color with your Mac.
Here is a document that will show you how to change your Print settings on the Mac. Go to the section Solution four: Check the print settings. Then select the Mac. The Quality should be Normal or Best.
Hope this helps you print in color.
Thanks.
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HP officejet 6500 wireless suddenly stopped printing black ink.

HP Officejet 6500 wireless has stopped printing black ink. Followed all troubleshooting steps to no avail. Prints colors but black is either very faint or not present

Welcome to the forums Irgoodspeed
I saw your post about your Oj 6500 Wireless no longer printing in black ink. I noticed you have already changed the cartridge which did not help.
I would recommend following this troubleshooting guide:
Printer Does Not Print Black Ink or Color Ink, or Prints Blank Pages
If the troubleshooting does not help resolve your issue, I would then suggest calling HP's Technical Support to see about further options for you. If you are calling within North America, the number is 1-800-474-6836 and for all other regions: click here.
Have a great day
R a i n b o w 7000I work on behalf of HP
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Officejet 6500 e709n - slow wireless print & garbage then Bonjour works perfect - fix please!

Hello all! My wife recently purchased a Officejet 6500 e709n so we could finally have a wifeless printer in the house. Well, we set it up fine but we quickly ran into some printing issues. It seems that when we try to wirelessly print any file larger than 300k, the data transfer hangs and causes a long wait time until the printing finishes (if it finishes). Also this causes garbled printing.
Try as I might I could not find a fix anywhere. I tried reinstalling / updating / resetting my firewall and anti-virus and nothing.
Tonight I installed Bonjour and OMG it works - no issues at all. This leads me to think that the issue is in the HP driver or settings or something. Now my question is, how do I get the regular driver to work?!
She runs a Gateway Netbook (windows 7 Starter) and I run an Dell Studio 1747 (windows 7 home premium 64)
Install went clean on both machines

This may be a router issue. What brand/model router?
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I am employed by HP

Officejet 6500 709n no longer prints since yosemite

Printer connected to wifi successfully. Doesn't show up fom macbook air when attempting to add printer

Hello and welcome to the forums @espressodaily
Although there are no Full Feature Drivers available for your Officejet 6500 Wireless E709n model on Yosemite, you can still install the printer through an Apple Update.
Please check out this guide for the instructions:
Installing Your HP Printer Driver and Software for Mac OS X
Have a great day
R a i n b o w 7000I work on behalf of HP
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“Thanks” for helping!
Click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution!

HP Officejet 6500 (E709n) wireless mobile printing issues using Wi-Fi...

I have an HP Officejet 6500 (E709n series) that I can no longer print from my Android based device. I have the latest drivers installed on my Win-7 64 bit Premium edition and have flashed the most current firmware available on HP's site. There was a time not long ago where I downloaded and installed an HP app from the Android Market which allowed my mobile device to print to my wi-fi enabled and configured HP 6500. My phone crashed so I had to re-download and install apps. It seems HP ePrint Home&Biz app is the only option here and from what I've read, this app is not compatible with hP ePrint. Am I missing something or is this completely lame to discontinue support for a printer hardly a year old?
This question was solved.
View Solution.

Hello JayyTeee,
I do apologize for the issue you are having.
It sounds as though you are printing wirelessly from your Android phone on the same network as the printer.
This is actually different from ePrint.
The Home & Biz app is designed primarily to print on the same wireless network.
If the app is not finding the printer, I would make sure the phone and printer are on the same network.
If they are on the same network, then I would try uninstalling and reinstalling the Home & Biz app from the Android Market.
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I am on Windows 7 Home Premium, 64-bit. There weren't any changes made to the computer right before this problem started.

You need to get a new printhead
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Is your printer still in warranty? You can check with HP's warranty tool here. Are you located in the US?
Bob Headrick, HP Expert
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I have an officejet 6500 wireless, doesn't print fonts from quickbooks after moved to new house...

I have an officejet 6500 wireless and it worked just fine - used it for pronting from Quickbooks. Moved to new house. Because of new router had to reinstall via install CD. Install worked fine. When printing checks from Quickbooks I now get a message that says the the printer does not support the font being requested - it used to...what's up with this?

Does this only happen when printing from Quickbooks? Have you tried adjusting the settings in QB's? The meesage you are receiving is saying that the font that QB's is wanting to use is not supported by the printer.
I've included a link to the Hp website that has some updates available for this printer that might help as well.
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Dave M.
Say Thanks by clicking the Kudos Star in the post that helped you.
Please mark the post that solves your problem as Accepted Solution.
I am an HP employee.

Officejet 6500 E710n-z not printing black ink

I have the OfficeJet printer, recently (4 months) got new carttridges, color and black&white. A couple of weeks ago it began to NOT print black.
I tried cleaning the head through the console.
I have the latest software.
I used the link below and thoroughly cleaned the printhead Using link below for specific directions) , thoroughly dryiong it out and no luck.
http://h30434.www3.hp.com/t5/Ink-Toner-Cartridge-Printhead-Issues/HP-6500-Office-jet-E709a-Black-pri...
I then purchased a brand new print head and it did not fix the problem. Any suggestions on what I can do now? Please direct me to a place for a solution. Thank you.
Todd

Hello,
To my understanding, you have tried all the possible steps to resolve the issue.
Printer need to be serviced.
Please call HP Tech Support for further assistance, you might be provided with a Trade in Option.
If you are in US , the toll free # is 1-800-474-6836 .
If you are not in US , then log on to www.hp.com , at bottom-left corner there is a world map icon, click on it and then select the region you belong to, which would then provide support options for you for that region.
Regards,
Jabzi
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OfficeJet 6500 E709N Series ~ Cannot Print Wirelessly....

TRIED EVERYTHING~
Here it goes: We have a Mac running OSx 10.5.7 and PC with Windows XP, and A Laptop with windows XP. Our Wireless Router is a Lnksis 3-G wireless.
I purchased the HPOJ-6500-e709n yesterday and have setting it up all night. Tried this on the mac.
At first how I had everything connected.Ethernet Cable to the router, and usb to the printer. Set up went through all phases including fax. Was able to print fine. I was never prompted to disconnect the cables but directions included state you must test the wireless connection. I did and the printer did nothing. I reconnected the ethernet cable and was able to print what was in the que. However not wirelessly as I tried this several times.
Directions lead me to test firewall rules and check them. I added rules for UDP and TCP to allow all coming from the URL given in the network config page I printed from the printer. I also added the mac address to the list of allowed attached devices as I added access control as well. I tested this several times and also added the printer using the url. After I had done all this allowing all ports to connect it was able to allow me to view supply levels for ink and even print diagnostic reports wirelessly through the printer manager but cannot print documents.... WEIRD.
I loaded it each time with the correct driver and did all I can to allow it on all ports. The only thing that I can think of at this juncture is that we have a house system that apparently is running on here that I do not administrate. It really has nothing to do with it but I changed the URLs to start managing at 0.100+ as the rep wanted 1-100 to be used by there system so we are running it at 192.168. 0.101...
What should I do?
This question was solved.
View Solution.

OK, there may be something else going on, but try this:
Remove the Ethernet and USB cables
Make sure the radio is on (may not hurt to reboot the router and printer, too)
Delete and add the printer under the Default tab - the one marked with Bonjour
Reboot the computer and try to print.
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I am employed by HP

Officejet 6500 wireless E709n general error 0x6100004c, what does this mean?

Been getting general error 0X6100004C many times now when powering up the printer. Have tried powering off printer and powering back up, still same result. Seems only way to clear error is to remove all cartridges from printer and power it off then back on without the cartridges. The printer then says no cartridges in printer, but after powering printer off and re-installing cartridges, error message clears. Any ideas?

This article should help resolve the error you are getting:
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c03081973&cc=us&dlc=en&lc=en
Give the steps a try and let us know if it helps.
Best of Luck!
You can say thanks by clicking the Kudos Star in my post. If my post resolves your problem, please mark it as Accepted Solution so others can benefit too.

OfficeJet 6500 model 709a: General printer documentat​ion error 0x610000f6

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