Officejet 6500 not completely printing documents

We have had our Officejet 6500 for about a year. Yesterday, it stopped printing complete documents- meaning- it prints some parts of the whole page and not others. (Example- on an Excel sheet, it will print the headers in grey scale and not the gridlines in black.) I put new cartridges in the printer about a week ago and was printing pages after the new ink. Normally, I print everything on Fast draft. I have tried printing on Best and it still occurs.
We have 2 computers in the office and use the printer wirelessly. This happens from BOTH computers.
Any suggestions?

I'm having the same problem. It's happened with my last 3 HP black 920XL cartridges. Sometimes after a few days it will start working again. The color cartridges print just fine.
Did you find a solution?

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You could try creating 'paper' the size of the #12 envelope, and try that possibly.
007OHMSS
I was a support engineer for HP.
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How do I print from an iPad 3 Generation to an Officejet 6500 wireless E709n printer

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tpgarden wrote:
.... No AirPrint Printers Found. And it won't Print
Hi,
Your printer is not in the list therefore no AirPrint available. Your printer does not support ePrint therefore you can use Home & Biz apps. Have you downloaded apps to your iPad yet ? If yes, please try:
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Problems printing from Google Chrome browser using my HP Officejet 6500 E709n Series printer

Dear Sir or Madam:
I am using Microsoft Windows XP Home Edition Version 2002 Service Pack 3 desktop computer.
I have a HP Officejet 6500 E709n Series printer.
I am encountering some problems printing from my Google Chrome browser in my Outlook.com account because when I try to change some settings in the print dialog interface the printout comes out incorrectly.
Below are the 2 snapshots of the print dialog interface of Google Chrome browser before printing an email message from my Outlook.com account.
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Welcome to the forums Etow,
I saw your post about the issue you are having with printing from Google Chrome. Have you tried disabling your pop up blocker to see if that will help? Also see this guide about Printing with Chrome.
If the above does not help, try using Firefox or Internet Explorer to print.
Have a great Friday
R a i n b o w 7000I work on behalf of HP
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From iPad with iOS 7.1 to a HP Officejet 6500 E709n Series printer does this support airPrint

From iPad with iOS 7.1
to a HP Officejet 6500 E709n Series printer
does this support airPrint?

My error.
I did not see the printer listed on the Airprint list and then added the other.
I will edit accordinging.
Apologies.
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Does the HP Officejet 6500 E709n Series printer support eprint?

I really like the ability to ePrint using my new printer. I want to be able to set up other printer models at other locations. How do I know what printers support ePrint? I have one printer the HP Officejet 6500 E709. Does it suppoort ePrint?

Hi,
The Officejet 6500 Wireles (E709n_ do not support ePrint, only later models provide cloud capabilities.
You may found a complete list of ePrint supported printers in the following document:
http://support.hp.com/us-en/document/c03722645
Shlomi
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HP Officejet 6500 won't print in black

I noticed that my black ink started to streak so I replaced the black ink cartridge, cleaned printheads, and completed an alignment page. All the colors showed on the test pages, except black, and the black characters that did show up were incomplete and streaked. I tried printing in black and white, and the pages shoot out of the printer blank. I've exhausted all the trouble shooting on HP and have had no luck. Any ideas about what else I can try?
This question was solved.
View Solution.

There are 5 different versions of the Officejet 6500. I went with a basic model (E710a) to supply a troubleshooting quality document for poor printer output. This link will give troubleshooting steps to try and resolve the issue it lists some that you have mentioned doing but there are steps that listed that were not mentioned in the above post.
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My HP officejet 6210 no longer prints documents from my Mac ibook G4 running 10.4.11; starts to process the document, but then stops the print,if I restart print same thing happens

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Hi Evelyn,
Mac OS X: About the Reset Printing System feature ...
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The printer was working perfectly yesterday. Any ideas on what is going on?
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Hi,
Do you have an option for Draft mode in the print settings / print preferences?
Although I am an HP employee, I am speaking for myself and not for HP.
Twitter: @Ciara_B_HP

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Hi,
I have an Officejet 6500 AIO that will print any color besides black. We've already replaced the black toner cartridge, ran an alignment (which failed), and did 1st and 2nd level printhead cleaning, all with no improvement. I've been looking online and HP doesn't even sell replacement printheads anymore for this model, and the ones I could find from other vendors cost half the price of a new printer.
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This question was solved.
View Solution.

The document here has troubleshooting steps that may help resolve black not printing on your Officejet 6500. Be sure to check the vents. If the above does not resolve the problem the post here may help.
Bob Headrick, HP Expert
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DUPLEX PRINTING - HP Officejet 6500 E710a-f PRINTER

My HP Officejet 6500 E710a-f is fitted with a Gadget for Duplex Printing.
That notwithstanding, the Print Settings do not provide an option for automatic Duplex Printing. The Settings only provide for a "Print One Sided" under which there is a Sub-Option that provides for "Manually Print on Both Sides" with the Intruction "Reload Paper when prompted to print the second side".
Have I perhaps looked for the Duplex Printing Option at the wrong place OR would there perhaps be something wrong with my Printer/Software?
More to the point, do I need to do anything to activate the Duplex Printing capability??

Ensure that the driver knows that a duplex unit is present on the printer (assuming that one is):
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Just to be clear - the 6500 is connected to your router via wireless? What brand/model of router?
Your MBPro has two instances of the printer (one USB and one wireless)? If so, delete the USB instance. Also, turn printer sharing off.
Now, go to the other computers and delete and re-add the printer in the print queue:
- Sys Prefs, Print & Fax
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If this does not work, do the same thing, only instead of the second step, right (control) click the print queue area and select Reset Printing System.
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Officejet 6500 won't print when Laptop is on the network.

We have a HP Officejet 6500 that connects to a laptop vis USB plug. It worked fine for a few weeks, but now anytime the laptop is connected to the office network by ethernet is will not print. Once you unplug the network cable from the laptop it prints fine. The laptop is running windows 7 and we installed the printer using the Windows 7 drivers from here. Please help!

This doesn't make sense. The printer is exhibiting behavior noticed when a network printer is connected to a laptop while the laptop is connected to a VPN. But in this case, neither the printer is connected on a network, not is the laptop connected to a VPN per se.
Are you sure all the latest drivers for your laptop have been installed? That's pretty much the only thing I can think of right now.
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Printer just started feeding a blank page after some, but not all printed documents

Printer just started feeding a blank page after some, but not all printed documents

Hi @cam21 ,
I understand that you are having issues printing, after some documents you are getting blank pages. I would be happy to help you.
I would do a hard reset to see if that will resolve the issue.
Leave the printer on and unplug the power cable from the printer and wall outlet for 60 seconds.
Then reconnect the power cable to the printer and wall outlet rather than a surge protector.
This ensures the printer is receiving full power and may help this situation.
What application are you printing from?
It may be a setting in the application.
Does this happen from all applications?
Download and run the Print and Scan Doctor. It will diagnose the issue and might automatically resolve it. http://www.hp.com/go/tools>Using HP Diagnostic Tools for HP Printers in Windows.
How is the printer connected? (USB/Ethernet/Wireless)
What were the results when you ran the Print and Scan Doctor? (did it print or scan, any error messages)
If there is anything else I can help you with, just let me know.
Have a nice day!
Thank You.
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Gemini02
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HP Officejet 6500 can't print after 10.6.6 upgrade

I have a HP Officejet 6500 and can't print after 10.6.6 upgrade. Scan copy and fax are fine. I also cannot get the HP utility to recognize the device. Connected via USB.

Same issue via ethernet.
Can print installing as printer from system preferences, but the HP utility cannot recognize the device.
Message was edited by: Angelo77

Officejet 6500 not completely printing documents

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