Officejet 6500 pause after one page

When I try to print on may iMac and Officejet6500 connected by wire,
the printer print just one page.
To print another one, I have to turn off the printer and turn on again.
Than, sometimes it prints another page.

Hi @mgev ,
I see that you are having issues printing on the Mac using a USB connection. I will do my best to assist you with this issue.
What operating system are you running on the Mac?  Mac OS X: How Do I Find Which Mac OS X Version Is on My Computer?
Make sure the printer is connected directly to a wall outlet and the USB cable is connected directly to the computer. The USB cable shouldn't be longer then 6 feet. Try another USB cable. Try another USB port on the computer.
If you are still having issues continue with the steps listed below please.
Repair the Disk Permissions on the Mac:
Close all applications.
On the Apple menu bar, click Go, click Applications and then click Utilities.
Double-click Disk Utility.
Highlight your hard drive/partition on the left.
Click Verify and then Repair Disk Permissions.
Restart the computer..
Reset the Printing System:
Note: This will remove all printers in the print and Fax/Scan, any printer removed can be re-added later by clicking the plus (+) symbol.
Click the Apple icon and then click System Preferences.
Click Printers & Scanners.
Right-click (or Ctrl +click) in the left white side panel, then click Reset printing system.
Click OK to confirm the reset.
Type the correct Name and Password.
Click OK to reset the printing system.
Then click the + sign to add the driver, highlight the printer. (you might have to click the drop down to select the printer's name) Then click on the Add button.
Try printing again.
If you need further assistance, just let me know.
Have a wonderful day!
Thank You.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
Gemini02
I work on behalf of HP

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    ========
    Process: HP Scan Pro [213]
    Path: /Applications/Hewlett-Packard/HP Scan Pro.app/Contents/MacOS/HP Scan Pro
    Identifier: com.hp.scanpro
    Version: ??? (7.5.0)
    Code Type: X86 (Native)
    Parent Process: launchd [94]
    Date/Time: 2009-09-13 11:54:41.167 -0700
    OS Version: Mac OS X 10.6.1 (10B504)
    Report Version: 6
    Interval Since Last Report: 934 sec
    Crashes Since Last Report: 3
    Per-App Interval Since Last Report: 415 sec
    Per-App Crashes Since Last Report: 3
    Anonymous UUID: D81FBBAF-F3CE-4A2D-8440-72B353E56072
    Exception Type: EXCBADACCESS (SIGBUS)
    Exception Codes: KERNPROTECTIONFAILURE at 0x0000000000000000
    Crashed Thread: 0 Dispatch queue: com.apple.main-thread
    Thread 0 Crashed: Dispatch queue: com.apple.main-thread
    0 com.hp.XorbScan 0x170c5add Orblite_CallException::lookup(_OrbliteCallInfo const&) + 11
    1 com.hp.XorbScan 0x1705f7f3 Orblite_CallException::lookup_or_add(_OrbliteCallInfo&) + 19
    2 com.hp.XorbScan 0x1705f89f Orblite_CallException::exception(_OrbliteCallInfo&, OrbliteExceptionBase const&, Orblite::Ownership) + 17
    3 com.hp.XorbScan 0x1708b038 IIOPTransport::Request::exception(_OrbliteExceptionBase&) + 36
    4 com.hp.XorbScan 0x1709054e IIOP_Transport::Client::ThreadMap::invalidate() + 58
    5 com.hp.XorbScan 0x1709062c IIOP_Transport::Client::invalidate() + 156
    6 com.hp.XorbScan 0x17090e56 IIOP_BindingInfo::~_IIOPBindingInfo() + 86
    7 com.hp.XorbScan 0x17090f01 IIOP_BindingInfo::delref() + 29
    8 com.hp.XorbScan 0x1708c9fc IIOP_Profile::~_IIOPProfile() + 42
    9 com.hp.XorbScan 0x17054ebf IOPProfileBase::unreference() + 59
    10 com.hp.XorbScan 0x170cda90 AFJCListNode<_IOP_Profile>::~AFJCListNode() + 38
    11 com.hp.XorbScan 0x170cddf0 AFJCList<_IOP_Profile>::remove_start(_IOPProfile*) + 158
    12 com.hp.XorbScan 0x170cde35 AFJCList<_IOP_Profile>::~AFJCList() + 43
    13 com.hp.XorbScan 0x17053392 IOP_IOR::~_IOPIOR() + 548
    14 com.hp.XorbScan 0x17053417 IOPIOR::unreference() + 65
    15 com.hp.XorbScan 0x1706df0d Orblite_Object::~_OrbliteObject() + 41
    16 com.hp.XorbScan 0x1707ef5e HPL_Object::~_HPLObject() + 54
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    32 com.hp.scanpro 0x00023604 -[Controller applicationWillTerminate:] + 540
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    34 com.apple.CoreFoundation 0x98cd0c29 __CFXNotificationPost + 905
    35 com.apple.CoreFoundation 0x98cd065a _CFXNotificationPostNotification + 186
    36 com.apple.Foundation 0x97c10120 -[NSNotificationCenter postNotificationName:object:userInfo:] + 128
    37 com.apple.Foundation 0x97c1d4fd -[NSNotificationCenter postNotificationName:object:] + 56
    38 com.apple.AppKit 0x92601e1f -[NSApplication terminate:] + 713
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    40 com.apple.AppKit 0x925fad18 -[NSWindow _document:shouldClose:contextInfo:] + 149
    41 com.apple.AppKit 0x925fac77 -[NSWindow __close] + 241
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    45 com.apple.AppKit 0x924e333e -[NSCell _sendActionFrom:] + 169
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    47 com.apple.AppKit 0x92537915 -[NSButtonCell trackMouse:inRect:ofView:untilMouseUp:] + 524
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    51 com.apple.AppKit 0x923f7ceb -[NSApplication sendEvent:] + 6431
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    55 com.hp.scanpro 0x00002799 start + 41
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    2 libSystem.B.dylib 0x95a58bf9 dispatch_queueinvoke + 183
    3 libSystem.B.dylib 0x95a5898a dispatch_workerthread2 + 234
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    0x1000 - 0x208fe7 +com.hp.scanpro ??? (7.5.0) /Applications/Hewlett-Packard/HP Scan Pro.app/Contents/MacOS/HP Scan Pro
    0x765000 - 0x765ff7 libmx.A.dylib ??? (???) <01401BF8-3FC7-19CF-ACCE-0F292BFD2F25> /usr/lib/libmx.A.dylib
    0x16dba000 - 0x16dc7fff +com.hp.aio.smartx.plugin.DeviceManager 2.3.0 (2.3.0) /Library/Frameworks/HPSmartX.framework/Versions/A/Plugins/DeviceManagerPlugins/ HPDeviceManager.plugin/Contents/MacOS/HPDeviceManager
    0x16dd7000 - 0x16e26fe3 +com.hp.hpio.HPServicesInterfaceFramework 2.5.5 (2.5.5.679) /Library/Frameworks/HPServicesInterface.framework/Versions/B/HPServicesInterfac e
    0x16e34000 - 0x16e41fd7 +com.hp.hpio.HPPmlFramework 2.5.5 (2.5.5.679) /Library/Frameworks/HPPml.framework/Versions/B/HPPml
    0x16e47000 - 0x16efcfe7 libcrypto.0.9.7.dylib ??? (???) <4917E4F2-817F-5AC4-3FBE-54BC96360448> /usr/lib/libcrypto.0.9.7.dylib
    0x16f42000 - 0x16f89045 +libHPIOnetsnmp.5.dylib ??? (???) /Library/Frameworks/HPServicesInterface.framework/Versions/B/Libraries/libHPIOn etsnmp.5.dylib
    0x16fd6000 - 0x16fe0fff +com.hp.HPAiOScan HPAiOScan version 1.4.1, Copyright © 2007-2008 Hewlett-Packard Development Company, L.P. (1.4.1) /Library/Application Support/Hewlett-Packard/HP Scan Pro/LIB/HPAiOScan.bundle/Contents/MacOS/HPAiOScan
    0x1700e000 - 0x1701afff +com.hp.hpio.SmartX 1.11.0 (1.11.0) /Library/Frameworks/HPSmartX.framework/Versions/A/HPSmartX
    0x1702d000 - 0x1710efca +com.hp.XorbScan 1.1.6 (1.1.6) /Library/Frameworks/HPSmartX.framework/Versions/A/Plugins/ScanPlugins/XorbScan. plugin/Contents/MacOS/XorbScan
    0x8fe00000 - 0x8fe4162b dyld 132.1 (???) <211AF0DD-42D9-79C8-BB6A-1F4BEEF4B4AB> /usr/lib/dyld
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    0x90086000 - 0x900c3ff7 com.apple.SystemConfiguration 1.10 (1.10) <897AEEAF-CF5D-2843-C33B-31A0A7C98A6A> /System/Library/Frameworks/SystemConfiguration.framework/Versions/A/SystemConfi guration
    0x90129000 - 0x90151ff7 libxslt.1.dylib ??? (???) <769EF4B2-C1AD-73D5-AAAD-1564DAEA77AF> /usr/lib/libxslt.1.dylib
    0x90202000 - 0x90266ffb com.apple.htmlrendering 72 (1.1.4) <4D451A35-FAB6-1288-71F6-F24A4B6E2371> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HTMLRendering .framework/Versions/A/HTMLRendering
    0x90267000 - 0x905cbff7 com.apple.QuartzCore 1.6.0 (226.0) <7E29DD09-BE04-AA06-5C81-5C093F16901B> /System/Library/Frameworks/QuartzCore.framework/Versions/A/QuartzCore
    0x905cd000 - 0x90a02ff7 libLAPACK.dylib ??? (???) <5E2D2283-57DE-9A49-1DB0-CD027FEFA6C2> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libLAPACK.dylib
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    0x91eae000 - 0x91eb1ff7 libCGXType.A.dylib ??? (???) <3FB5E457-EABF-B33E-E01B-C695FB2D72EE> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libCGXType.A.dylib
    0x91eb2000 - 0x91edcff7 com.apple.shortcut 1.1 (1.1) <B0514FA9-7CAE-AD94-93CA-7B2A2C5F7B8A> /System/Library/PrivateFrameworks/Shortcut.framework/Versions/A/Shortcut
    0x91edd000 - 0x91fbaff7 com.apple.vImage 4.0 (4.0) <64597E4B-F144-DBB3-F428-0EC3D9A1219E> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vImage.fr amework/Versions/A/vImage
    0x91fe2000 - 0x92013ff3 libTrueTypeScaler.dylib ??? (???) <F326E053-7425-2F10-F883-CBD56A1E1B72> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/Resources/libTrueTypeScaler.dylib
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    0x9223f000 - 0x92270ff7 libGLImage.dylib ??? (???) <0FB347C7-A579-4E51-4733-39AB28064554> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLImage.dyl ib
    0x922a3000 - 0x922a9ff7 libCGXCoreImage.A.dylib ??? (???) <8E11578A-B46D-0BC1-DE50-05A92F377D7D> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libCGXCoreImage.A.dylib
    0x92380000 - 0x92380ff7 com.apple.Accelerate 1.5 (Accelerate 1.5) <F642E7A0-3720-FA19-0190-E6DBD9EF2D9B> /System/Library/Frameworks/Accelerate.framework/Versions/A/Accelerate
    0x92381000 - 0x92c5eff7 com.apple.AppKit 6.6.1 (1038.2) <27C304F6-0045-160B-7591-E57ECF19BDDB> /System/Library/Frameworks/AppKit.framework/Versions/C/AppKit
    0x92db3000 - 0x92dcbff7 com.apple.CFOpenDirectory 10.6 (10.6) <1537FB4F-C112-5D12-1E5D-3B1002A4038F> /System/Library/Frameworks/OpenDirectory.framework/Versions/A/Frameworks/CFOpen Directory.framework/Versions/A/CFOpenDirectory
    0x92eaf000 - 0x92eb9ff7 libCSync.A.dylib ??? (???) <A05BB12D-CD51-DE43-323B-3A3E99A3EED5> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libCSync.A.dylib
    0x92eba000 - 0x92f33ff3 com.apple.audio.CoreAudio 3.2.0 (3.2) <91AE891E-6015-AABE-3512-2D5EBCA0937B> /System/Library/Frameworks/CoreAudio.framework/Versions/A/CoreAudio
    0x92f41000 - 0x92fddfe7 com.apple.ApplicationServices.ATS 4.0 (???) <81700C90-2614-F7E2-CC6A-B01C24A2BD75> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/ATS
    0x92ff1000 - 0x930a0fef com.apple.ColorSync 4.6.0 (4.6.0) <66ABAE86-B0EC-D641-913D-08ACA965F9FA> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ColorSync.framework/Versions/A/ColorSync
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    0x93377000 - 0x933c0fe7 libTIFF.dylib ??? (???) <6EF87001-6FB4-1405-C588-F6D8042D3534> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libTIFF.dylib
    0x93448000 - 0x93464fe3 com.apple.openscripting 1.3 (???) <D2FF4419-FD71-5D4A-F397-B03E82085232> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/OpenScripting .framework/Versions/A/OpenScripting
    0x9369c000 - 0x9371effb SecurityFoundation ??? (???) <29C27E0E-B2B3-BF6B-B1F8-5783B8B01535> /System/Library/Frameworks/SecurityFoundation.framework/Versions/A/SecurityFoun dation
    0x938ac000 - 0x938bdff7 com.apple.LangAnalysis 1.6.5 (1.6.5) <E77440D0-76EE-EB4C-3D00-9EDE417F13CF> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ LangAnalysis.framework/Versions/A/LangAnalysis
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    Model: MacBookPro5,3, BootROM MBP53.00AC.B03, 2 processors, Intel Core 2 Duo, 2.8 GHz, 4 GB, SMC 1.48f2
    Graphics: NVIDIA GeForce 9600M GT, NVIDIA GeForce 9600M GT, PCIe, 512 MB
    Graphics: NVIDIA GeForce 9400M, NVIDIA GeForce 9400M, PCI, 256 MB
    Memory Module: global_name
    AirPort: spairportwireless_card_type_airportextreme (0x14E4, 0x8D), Broadcom BCM43xx 1.0 (5.10.91.19)
    Bluetooth: Version 2.2.1f7, 2 service, 1 devices, 1 incoming serial ports
    Network Service: AirPort, AirPort, en1
    Serial ATA Device: Hitachi HTS723232L9SA62, 298.09 GB
    Serial ATA Device: MATSHITADVD-R UJ-868
    USB Device: Internal Memory Card Reader, 0x05ac (Apple Inc.), 0x8403, 0x26500000
    USB Device: Built-in iSight, 0x05ac (Apple Inc.), 0x8507, 0x24400000
    USB Device: USB Mouse, 0x046d (Logitech Inc.), 0xc00b, 0x06200000
    USB Device: BRCM2046 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0x06100000
    USB Device: Bluetooth USB Host Controller, 0x05ac (Apple Inc.), 0x8213, 0x06110000
    USB Device: Apple Internal Keyboard / Trackpad, 0x05ac (Apple Inc.), 0x0236, 0x04600000
    USB Device: IR Receiver, 0x05ac (Apple Inc.), 0x8242, 0x04500000
    ========

    While HP Scan Pro is not supported on Snow Leopard, HP Scan is. You can get a copy by downloading a the full 10.6 solution for your OfficeJet 6500 series. Details on the download are available [here|http://discussions.apple.com/message.jspa?messageID=10274078#10274078].
    Just trying to help.
    Andrew

  • Hp officejet 6500 all in one won't print in black

    I cleaned the printhead to eliminate clogs which had worked in past.  Did not work this time. 
    Purchased and installed a new printhead and ran a report which showed the black ink working. 
    Ink levels in all cartridges, however, were low.  Purchased new 920 XL cartridges and installed.  Ran an alignment and said it failed.
    Ran the cleaning of the printheads and then ran a report and still no black ink.
    Ran status and quality reports and now the black will NOT print (when it was printing the day before with the new printhead). 
    HELP!  Why will the black suddenly not print.  The printhead is new and the hp ink catridges are all new. 

    Hi, Jamison ~
    I had tried many of the things you noted (from the link) and at one point got an acceptable quality report (that included black) after replacing the printhead so it was particularly frustrating to then go back to no black after loading ink cartridges.  I had done the partial reset too (as I had seen that recommendation on a forum) waiting hours for it to sort itself out wasn't acceptable when I needed to print something.
    I have to admit that I finally threw in the towel and just got another printer.  I need to be able to have something reliable and tire of always sorting through how to unclog; clean; reset; order parts; get new cartridges; run through mutiple cleaning printhead cycles.  The lack of black print just seems to happen too often. 
    Thank you, though!  I truly appreciate you taking the time to write a thorough response for me.
    JFW
    Jamieson wrote:
    Hi @jfw , and welcome to the HP Forums!
    I see you are experiencing print issues.  I would like to try and help.
    It appears you have covered much of the troubleshooting already.
    I would recommend removing the ink cartridges, and performing a power reset. Disconnect the power cord from the printer and the power outlet, then wait 60 seconds. After 60 seconds, plug the printer back in. Ensure you plug the printer directly to a wall outlet. Make sure to bypass any sort of surge protector or power bar.
    I would also recommend this document on Fixing Print Quality Problems for the HP Officejet 6500 All-in-One Printer Series.
    If that doesn't resolve the issue, the best recommendation I could make would be to contact HP directly.  You can utilize this website to learn how to contact HP appropriately, based on your region: Contact HP Worldwide.
    Thank you for posting on the HP Forums.

  • Cannot scan, fax, or copy from HP Officejet 6500 All-in-One E709a

    I can print from my HP Officejet 6500 All-in-One E709a, but I cannot scan, copy, or fax.  All drivers and updates are current; no recent updates were made prior to the problems occurring. I use Windows 7 64-bit.  When the printer is turned on, it always shows Original Loaded, but no documents are in the feeder or on the glass (I have already cleaned the glass and have ensured that the cover sits tightly).  I am having problems scanning, copying, and faxing. The automatic document feeder is functioning.  I have tried to reset the printer several times.
    When I try to Scan a document in the document feeder (it does feed through) or from the glass, I get variable responses – rarely, it appropriately asks how I want to save/handle the doc (e.g., save as pdf), but the document does not actually scan and I am directed to Reload the document OR it displays No Scan Options. The document does not show in My Scans.
    When I try to Copy, it shows the document as copying, but there is a long delay before the progress bar occurs.  When I copy using the document feeder, I actually get a copy (rarely and always faded-looking) or the copy prints out blank—both results are always followed by an error message to Reload the document.  When copying from the glass, the copy prints out blank with an error message to Reload the document
    The same problems occur when trying to Fax.   Whether trying to scan, copy, or fax, the printer is making a lot of sounds of gears whirring. 
    Again, I can print a document from my PC without any problems – the problem is limited to scanning, faxing, and copying.
    I have tried the HP Print & Scan Doctor.  It always stops at the HP Twain Scan step, saying the Scan process was cancelled by the user (not true).  When I click on Continue, it proceeds down to the Test Scan step, but nothing happens when I click on the Test Scan button.  It will only allow me to Skip at that point.   All of the other steps show green checks.
    This question was solved.
    View Solution.

    My first question is really going to get to the core of the issue, I heard you say that the printer makes sounds, but if you lift the lid does the bar A) travel across the screen and B) light up? 
    Additionally, perform both of these resets and let me know how they go! 
    HP Multifunction Printer Resets - HP Officejet 6500 - YouTube'
    Have a great day! 

  • Officejet 6500 Wireless; Copy a page, the printer prints a blank page

    My HP Officejet 6500 Wireless is printing just fine when I print something from the Internet, but when I tried to copy a page today, the printer spits out a blank page.  Until today this wasn't a problem.  Have had the printer since March 2010 and this is first time with this problem.

    kathyniebuhr wrote:
    My HP officejet 6500 wireless has done the exact same thing starting yesterday.  Do you know how to fix it?
    Depending on your print settings the pages printed from the internet may be using the color inks (even to make black).  Try the troubleshooting steps in this page.  If black is not printing in the test page and the troubleshooting steps there do not resolve the issue see this page.
    Bob Headrick,  HP Expert
    I am not an employee of HP, I am a volunteer posting here on my own time.
    If your problem is solved please click the "Accept as Solution" button ------------V
    If my answer was helpful please click the "Thumbs Up" to say "Thank You"--V

  • OfficeJet 6500 prints blank fax page after every other fax page

    How can I stop the printer from printing a blank page after every other incoming fax. If the fax is 5 pages, I get 10 (5 of which are blank). Tried HP support, and they can't fix this.

    Sorry that you are experiencing this issue with printing blank pages. This can be a issue with the print head. You can try to clean the print head with a lint free cloth and water. 
    Another thing would be to perform a hard reset on the printer. Unplug the power cord from the back. Leave it out for 30 seconds and plug it back in. 
    See if you can print a self-test page or printer status report.
    Let me know what happens. 
    **Click the KUDOS star on the left to say 'Thanks'**
    Please mark a reply "ACCEPTED AS SOLUTION" if it solved your problem, so others can find it.

  • Officejet 6500 All in one Cannot print to Fax on Mx OSX Mavericks

    Im on a new Mac running OSX Maverics.  I'm new to mac.  On my old windows computer, I could print to fax with this same printer.  I would choose the OcciceJet 6500 Fax as my printer and fax any document from my screen.  Now on the Mac I cannot do this.  I dont see that as an option anywhere.  
    In my printer choices (when I click File>Print) I only see OfficeJet6500 E709a.  On my windows computer i will see "OfficeJet6500 E709a" and "OfficeJet6500 E709a Fax" .  
    Can I print from my screen on a mac like I do on windows?  What am i doing wrong?  
    Ive seen other people write things about sending a fax being a choice in the PDF dropdown but i dont see it there either.
    Ive run all software updates I can find.  I have the latest version of Mavericks. 
    Any help would be greatly appreciated.  
    Thanks!
    Daniel

    Hi
    Can you try this.
    Download this HP SW driver from HP.com
    http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?os=4142&lc=en&cc=us&dlc=en&sw_lang=&product=4083...
    This is a mountain lion installer, currently there's no support for Mavericks. Just downlaod this.
    After you ahve downloaded, install the sw.
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    Please try it out and update me the outcome.

  • HP Officejet 6500 All-In-One 709n Won't print black

    I am using a 6500 wireless printer.  The printer has been in storage for 5 months.  The cartridges were removed and placed in my refrigerator.  Upon reinstalling the cartridges the printer seemed to print; but there was no ink on the paper.  I cleaned the print heads several times.  The level of the color cartridges went down significantly; but the black cartridge did not.  I replaced the black cartridge with a newly purchased one.  The problem persists.   Test pages show all the color but no black.  The Copy/Black button gives the same results.  That is: the printer appears to print each line but no ink gets to the paper.  It is blank.

    I too suddenly cannot print with black ink.  i replaced the colored and black cartridges.  I am getting colored ink.  I have tried numerous solutions offered on the internet including, wiping the print head, saoking the print head, running multiple printhead cleaning cycles via my hp6500 officejet all inone printer.  i have now spent better than a half day on this issue and consumed nearly all of the new colored ink!  on occasion i would test the black ink and get one short email to print in black.  the subsequent test minutes later only a blank page or text so faint it could not be read.
    several months ago i had an issue with no printing...cleaned the print head and it seeems to have worked fine until now.
    what options are left?  i have spare new colored cartridges i hate to throw away if i need to buy a new printer.  my printer is 4 yrs old though only used for the last 3 as it was in storage for nearly a year.
    are there new hp printers using the 920 cartridges?

  • Officejet 6500 prints 1 blank page from pdf files and nothing else

    We just installed this printer.  It prints from websites, word, quickbooks just fine.  It also successfully copies and faxes.  When we try to print from a adobe pdf attachment it prints one blank page and that is all.  This also happens when we try to print from googledocs.
    Thanks!
    Message Edited by laura1982 on 06-05-2009 11:19 AM
    Message Edited by laura1982 on 06-05-2009 11:20 AM

    I have the same problem with an HP Officejet Pro L7680. Moreover, it now only prints double-sided!

  • I am unable to locate my O&M guide for my HP Officejet 6500 all-in-one scanner

    I am getting an error message: " NO SCAN OPTIONS...Refer to device docs to troubleshoot... Press OK" it then returns me to main menu to start again  & again etc. Need to access a copy of O&M to print and then proceed.
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    Hello SDBlack,
    You may want to re post your question on the "Other printing questions" forums or visit "Hp Support for the printers manual" for better results as these forums relate more to iPrint,ePrint, Print Apps, Google Cloud Print and other web services.
    **Click the KUDOS star on the left to say 'Thanks'**
    Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.
    (Although I am employed by HP, I am speaking for myself and not for HP)

  • Officejet 6500 all-in-one stopped printing BLACK only,

    Quit printing BLACK in documents, test page, test reports, etc.  I changed black cartridge, ran cleaner, performed alignment which failed, no help; ordered a new printhead? Any other ideas?  It does print colors!

    Hello, 
    Please download and run the HP Print and Scan Doctor from www.hp.com/go/tools
    Regards,
    Jabzi
    Give Kudos to say "thanks" by clicking on the "thumps Up icon" .
    Click "Accept as Solution" if it solved your problem, so others can find it.
    Although I am an HP employee, I am speaking for myself and not for HP.

  • Officejet 6500 All in one Cannot print to Fax on Mx OSX Maverics

    Im on a new Mac running OSX Maverics.  I'm new to mac.  On my old windows computer, I could print to fax with this same printer.  I would choose the OcciceJet 6500 Fax as my printer and fax any document from my screen.  Now on the Mac I cannot do this.  I dont see that as an option anywhere.  
    In my printer choices (when I click File>Print) I only see OfficeJet6500 E709a.  On my windows computer i will see "OfficeJet6500 E709a" and "OfficeJet6500 E709a Fax" .  
    Can I print from my screen on a mac like I do on windows?  What am i doing wrong?  
    Ive seen other people write things about sending a fax being a choice in the PDF dropdown but i dont see it there either.
    Ive run all software updates I can find.  I have the latest version of Mavericks. 
    Any help would be greatly appreciated.  
    Thanks!
    Daniel

    Hi Daniel1963,
    The fax driver has to be installed in printers and scanners window in able to fax from the computer.
    Click on the Apple.
    Click system preferences, click the printers and scanner icon, then click the + sign, then select the
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    Thank You.
    Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
    Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
    Gemini02
    I work on behalf of HP

  • HP 6500 all in one not printing in black and cartridge is full

    my printer suddenly stopped printing in black, all other colors come out fine.  The carriage moves as though it is printing, but the page is blank, where black text should be.  I have cleaned and aligned the print heads several times.  This occurred after an HP tech uninstalled and reinstalled my HP software and drivers.  Prior to this had problems on and off, but it was easy to run print and scan to repair it.  Now print and scan says they find no problem with the printer.

    Hey @Theresalbritt,
    Welcome to the HP Support Forums!
    I understand that you are not able to print in black ink on your HP Officejet 6500 All-in-One Printer. I would like to assist you today with resolving this print quality issue. Thank you for including the troubleshooting steps you have completed prior to reaching out for support. To start troubleshooting I am going to have you print a standalone Print Quality Diagnostics Report from your printer. This report will help us determine if this issue was caused by a software or driver conflict on your computer or a hardware issue on your printer that coincidentally occured when the HP Technical Support agent was working with you. Once we determine if this issue is hardware or software and driver related I will be happy to guide you towards a solution. Please follow the steps below. 
    How to Print Quality Report:
    On the product control panel, press the Setup button () until Print Report displays, and then press OK.
    Press the Right Arrow button () to select Print Quality Report, and then press OK. The report prints.
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    Please respond to this post with the result of your print quality troubleshooting. Good luck!
    X-23
    I work on behalf of HP
    Please click "Accept as Solution" if you feel my post solved your issue, it will help others find the solution.
    Click the "Kudos, Thumbs Up" on the right to say "Thanks" for helping!

  • Hp officejet 6500 doe snot feed paper

    Would not feed paper.  cleaned the wheels that feed the paper but still nothing.  The wheels that lover on the ride side do not feed the paper thru

    Hey @3CPO,
    Welcome to the HP Support Forums!
    I understand that you're getting an 'Out of Paper' message when trying to print from your Windows 7 computer to your HP Officejet 6500 All-in-One Printer. I would like to work with you today to resolve this issue.
    Out of Paper messages can be due to rollers issues, debris or paper in the paper path, or a media issue. To isolate and resolve this paper feed issue can I please have you follow the steps below.
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    Please respond to this post with the result of your troubleshooting. Best of luck!
    X-23
    I work on behalf of HP
    Please click "Accept as Solution" if you feel my post solved your issue, it will help others find the solution.
    Click the "Kudos, Thumbs Up" on the right to say "Thanks" for helping!

  • HP Officejet 6500 driver for use as WIA-Scanner

    Hello,
    im using the HP Officejet 6500.
    I want to use it with the Morena Java API.
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    Thank you,
    Jörg

    Hi Joerg63,
       Welcome to HP Support forum.  Could you provide more information on your HP Officejet 6500?
    5 matches found. Please select one below HP Officejet 6500A e-All-in-One Printer series - E710
     HP Officejet 6500A e-All-in-One Printer - E710a
     HP Officejet 6500A Plus e-All-in-One Printer - E710n
    HP Officejet 6500 All-in-One Printer series - E709
     HP Officejet 6500 All-in-One Printer - E709a
     HP Officejet 6500 Wireless All-in-One Printer - E709n
     HP Officejet 6500 Wireless All-in-One Printer - E709q
    This additional info will help in getting the right solution.  Thank you.
    MARKHP21
    I am an HP employee

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