OfficeJet 6500 prints blank fax page after every other fax page

How can I stop the printer from printing a blank page after every other incoming fax. If the fax is 5 pages, I get 10 (5 of which are blank). Tried HP support, and they can't fix this.

Sorry that you are experiencing this issue with printing blank pages. This can be a issue with the print head. You can try to clean the print head with a lint free cloth and water. 
Another thing would be to perform a hard reset on the printer. Unplug the power cord from the back. Leave it out for 30 seconds and plug it back in. 
See if you can print a self-test page or printer status report.
Let me know what happens. 
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    Click the “Kudos Thumbs Up" at the bottom of this post to say
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    Click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution!

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    Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
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    I work on behalf of HP
    Please click “Accept as Solution ” on the post that solves your issue to help others find the solution.
    Click the KUDOS STAR on the left to say “Thanks” for helping!

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    Please click the Thumbs up icon below to thank me for responding.
    ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
    Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
    Sunshyn2005 - I work on behalf of HP

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