Officejet 6500 streaks from color cartridges only

I get horizontal streaks from all three color cartridges. The streaks are in different parts of the image, depending on the colors used. I have cleaned the printhead twice and no change.
I replaced the color cartridges but the problem continues.
Black prints perfectly with no streaks.
Alignment is fine.
I followed the instructions for manually cleaning the printhead, but that didn't help at all.
The only way I get good prints is to use the presentation quality settings.

Hello,
Please check this link and see if any other solution may remove the streakiness.
Best Wishes
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01641184&cc=us&dlc=en&lc=en

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Hey BoydJones, I see you are having an issue with your Officejet 6700 Premium and have a few questions. There are 2 major types of ink systems for inkjet model printers: IPH (integrated printhead) and IIC (individual ink cartridges). Many older model printers used the IPH style cartridge system: Tri-Color and Black. Most newer printers use the IIC system, but not all. There was a reason for the paradigm shift in the ink systems. The tri-color cartridge contained all 3 colors used in color printing: Cyan, Magenta, and Yellow. If any one of the 3 ran out, then you had to replace the cartridge no matter how much of the other 2 remain in the cartridge. In the IIC system one can change only the individual color that is out. As to the reason your color is draining from what appears to be little color usage: The printer uses ink in many ways. Ink is used when cleaning the printhead to ensure proper performance in print jobs, a small amount of color ink is placed below black ink to ensure a full rich black color and a long lasting printout, and ink is used to perform other preventative maintenance in the printer. For more information on how ink is used in HP printers please click here. The reason one has to change the cartridge in the IIC style ink system is to prevent damage to the printhead of the unit by ink drying in the ports of the printhead. The printhead in the 6700 premium is a stationary/permanent printhead and any damage of this nature could prevent the unit from printing at all. In the 2 cartridge, IPH, system the printhead is contained with the cartridge and replaced with each cartridge change. Thus, if one runs out of color and waits to replace the cartridge there will not be an issue of dried ink in the ports as the printhead is changed with the cartridge. I hope this helps to explain and clarify. As well, I saw your post and forwarded it to the right people for their review. You should hear back from someone shortly via private message on this Forum. Jason

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Update:
I figured it out!
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If you are printing on plain paper make sure plain paper is selected in the paper/quality settings. The pigmented black ink sill not be used for printing when photo paper is selected.
Bob Headrick, HP Expert
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Hi , Welcome to the HP Forums! I noticed that you are getting a cartridge error, with your your HP Deskjet Ink Advantage 2520hc printer. I am happy to look into this error for you! Please, try the steps within this guide, Blinking Lights on the HP Deskjet 2510 and Deskjet Ink Advantage 2515 All-in-One Printer Series, and let me know what happens! Hope this helps! “Please click the Thumbs up icon below to thank me for responding.”

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Hello,
Try following the instructions here.
If that does not help, let me know and I will see what I can do.
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Stills exported back from Color are only 1 frame long

I think I know the answer- I'm just hoping it's not true.
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One final update to report... I almost abandoned the idea of printing to my HP printer from a network computer after receiving your last message. It still bothered me, though, that both Norton's firewall, which I intended to use, and the Windows firewall, which I thought was disabled, had been enabled when I installed the printer. As a final attempt, I made sure the Windows firewall was off, uninstalled the printer using the HP setup CD, and cleaned the Registry. Then I reinstalled the printer again, and WOW, it works! I'm posting this just in case it may help someone else who has had to rebuild their computer after a full system recovery back to factory status. My learning: Norton's firewall is not a problem, but Windows firewall needs to be all the way off. Thanks for all the help and time you took trying to get me up and printing again. Cheers... Liz

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[Edited for Personal Information]

Hi there Jim, aka @jknud , welcome to the forums
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R a i n b o w 7000I work on behalf of HP
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HP Officejet 6500 E709n Series (replaced all cartridges and printer won't print in color.)

I replaced my color cartridges and my magenta will not print. Originally only the black would print then after the following steps the bluee and yellow cartridges began working. Previous steps I have tried; Clean cartridges step one the blocks on the bottom of page not solid they were streaky. Clean cartridges step two nice print quality solid blocks at the bottom only blue and yellow no magenta. Followed your steps listed above cleaned print head. Aligned cartridges then printed quality page then print quality diagnostic. I am unable to get the magenta cartridge to print. I would appreciate your your help as we have an important school project due.
BikerMikeH wrote:
Open the top and let the carriage move to the center or left, unplug the printer, remove the ink cart. and lay on side, raise the grey handle and remove the printhead, with a lint free cloth or coffee filter, genitally moisten it and wipe down the contacts on the back of the printhead, also wipe down were the printhead sits down into the printer, reinstall the printhead and ink cart., close the cover, no hold down the #3 on the front of the printer and plug the unit back in, when you get power release the #3 and see if that helps the issue.

@rkcpalmsprings, welcome to the forums
I am replying to you, to share the troubleshooting guide I would suggest for the magenta not printing from your Officejet 6500 Wireless. The steps may look familiar to you as you have tried quite a bit of troubleshooting already however, browse over the steps and try anything you haven't yet tried.
Printer Prints a Blank Page or Does Not Print Black or Color Ink for the HP Officejet 6500 All-in-On...
If the troubleshooting does not help resolve your issue and the magenta still will not print, I would then suggest calling HP's Technical Support to see about further options for you, such as a replacement or trade in, as the printhead(s) may be at fault.
If you are calling within North America, the number is 1-800-474-6836 and if you are calling outside of the US/Canada region,: click here.
Wishing you a fantastic Wednesday
R a i n b o w 7000I work on behalf of HP
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HP Officejet 6500 e709 will not print color from my Mac

My HP Officejet 6500 e709 will not print color from my Mac. I have run test print from the printer and it prints fine. I have installed new cartriges and run a test page and all is good. the print comad from the mac only prints black

Hi @bvedder ,
Thank you for visiting the HP Support Forums and Welcome. Thank you for the detailed message, tells me where to look for a solution for you. I have looked into your issue with the HP Officejet 6500 E709 Printer and not able to print in color with your Mac.
Here is a document that will show you how to change your Print settings on the Mac. Go to the section Solution four: Check the print settings. Then select the Mac. The Quality should be Normal or Best.
Hope this helps you print in color.
Thanks.
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Officejet 7110 won't print black only with empty color cartridges

There is a similar thread on this for the Officejet 6700, but I wanted to put it out there for the Officejet 7110 too.
When one of the color cartridges is getting LOW on ink, you start getting error messages for black and white printing. A prompt asks you if you want to print in just black ink, even though you have set all the settings in the dialog to black ink only. Strange, but at least you can keep printing in black ink only. Until...
When one of the color cartridges becomes EMPTY, you get totally cut off from printing in black ink only! You will be allowed to print NOTHING until you put in a new color cartridge!
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I signed up for this forum just so I could respond to this thread.
After looking for an HP email address for support (that was also a joke), turns out its not simply a printer setting you can disable.
We also purchased this OfficeJet 7110 printer for strict use of black at the office.
Years and years of everyone saying, "Don't buy HP products, stop buying HP products, HP products are inferior." - to rephrase nicely.
Thought I would give it a shot, right out of the box the alignment was screwed up and took about 8 hours to fix and reprint the testing sheet (further sapping the colour cartridges). Now I can't even print in black. This nonsense about mixing colour to create a more true black, that's the most ridiculous thing I have ever heard. Let me print in gray if the ink quality you supply is so terrible.
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Can I print in black and white with an empty color cartridge on a HP Officejet Pro 8100 printer ?

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The Officejet Pro 8100 ePrinter has the same print mechanism as its All-in-One counterpart the Officejet Pro 8600. This printer has a printhead mechanism that contains 4 individual cartridges: CMYK (cyan/magenta/yellow/black).
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I am not an HP employee.

Can I use the black ink cartridge only, & quit replacing the color cartridge when it's empty?

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Can't agree more. HP's strategy of getting more sells of its cartrige is notorious. It really drives consumers away. I am ditching my HP printer and getting a Brother instead.

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The title says it all. - Windows 7 64-bit
Officejet 6100 - H611a Will not print in grayscale when color cartridge is depleted!
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I thought anyone who purchases this model should know the documents included lie.
From page 31 of the Officejet 6100 user manual: "If a color cartridge is depleted, the printer will print in grayscale using the black cartridge." LIES!
The HP Help Programs says the same thing.
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Will be retuning for a refund as I purchased this model SPECIFICALLY because the manual said it would print the grayscale without color ink present.
Have had 4 HP printers over the years, never even considered buying anything except HP. This will be my last HP printer. Extremely disappointed by HP's deception.

Sorry the printer did not perform as expected. I have escalated this in an effort to get this to the right people.
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Officejet 6500 streaks from color cartridges only

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