Officejet 6500A Plus E 710n. Can I connect Via Ethernet & WIFI SIMULTEANOUSLY?

Officejet 6500A Plus w/ Windows XP on Desktop, Windows7 on Laptop. Can I connect Via Ethernet & WIFI SIMULTEANOUSLY?

No. You can have one or the other. How the printer connects does not have to match how the computers connect.
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I am employed by HP

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HP Officejet 6500A Plus will not maintain wireless connection reliably

For the HP EXPERTS on Expert Day, April 18, 2012:
B.L.A.T. (Bottom Line At Top): We have an HP Officejet 6500A Plus purchased about 5 months ago. We wanted to use it as a wireless-connected printer in another room besides our home office. It is useless to us because it will not maintain its wireless connection, even sitting just a few feet from the router in the same room. Except for numerous hours of troubleshooting, we have left it sitting powered up, but unused and idle, for almost the entire 5 months in our home office. DURING ALL THAT IDLE TIME, IT HAS LOGGED OVER 3,200 DISCONNECTS, at a consistent rate of 24 disconnects every 24 hours, even though it ALWAYS reports that the wireless signal quality is “EXCELLENT” (all this is according to the Wireless Network Test Reports we’ve printed throughout the last 5 months). So our question is, what is it that this printer is trying to do once an hour over a wireless connection that is causing these thousands of disconnects? And how can we stop it?
NOTE! Before you round up the usual suspects (namely our router and our PC firewalls) please note that we also bought an HP Officejet Pro 8600 Plus ON THE SAME DAY as the Officejet 6500A Plus. The 8600 was also installed with a wireless connection, and has worked without a single network issue for the entire 5 months.
NOW, FOR THE REST OF THE STORY…
WHO WE ARE: My wife and I have worked on HP equipment for 33 years, starting in 1979 as corporate customers of HP when we worked for Exxon; then we both worked for HP directly for 17 years; and we’ve now used dozens of pieces of HP equipment in our home during the last 12 years in retirement. We’re primarily software folks, so we’re not exactly experts in hardware and networking, but on the other hand, this ain’t our first rodeo either.
OUR CONFIGURATION:
PC’s – All running Windows 7 x64 with all important patches applied and Norton Internet Security 2012: HPE-270f and HP AIO 200-Quad, each with full 6500A and 8600A drivers installed on wireless connection. These 2 PC’s themselves can connect either wirelessly or via Ethernet to our home network. The 270f has a dual-band wireless board. Both bands work. We also have a new dv7t laptop with only the full 6500A driver installed via wireless connection. The laptop is now upstairs and it’s connected to our home network wirelessly without any issues. (This is where we had hoped to also put the 6500A, but it needs to work reliably via wireless connection.)
ROUTER: Netgear N600 WNDR3700 providing Ethernet and wireless networking. Router provides a very strong wireless signal throughout the house. No wireless problems with any other equipment including an iPod, two Kindle Fires besides all the HP equipment.
PRINTERS: Besides the two HP printers, the HPE-270f PC has a Canon MP960 installed on it. And if we can’t get the 6500A working right or replaced with something that does work right, we may be buying our second Canon printer. By the way, on the 6500A, ePrint and App’s are set to ON, but of course they’re not being used, just like everything else on this AIO.
OTHER: We also have a Sonos music system that connects to our network via Ethernet and has its own proprietary mesh network (on another frequency) for transmitting ripped music wirelessly to speaker units throughout our house. (If you aren’t familiar with this totally cool system, check out sonos.com). We’ve never seen any evidence of interference between these two wireless networks, or our wireless phone sets either.
HP TOOLS AVAILABLE ON ALL 3 PC’s: HPU
UPDATE 5.003.001.001 (reporting everything up-to-date); HPHDU 3.1.0.17; HPPDU 5.0.0.015 and HPNDU 4.3.0.002.
SYMPTOMS: The 6500A Plus installs quickly and easliy, and connects wirelessly just fine during installation. But sometime over the next hour (usually less), it disconnects and won’t print from PC applications. Sometimes the application puts up an “Unable to communicate with printer” screen, even though the PC usually thinks the printer is “ready”. Other times, the PC thinks the printer is offline (but printers don’t have “offline” buttons anymore!). Often, if you just leave everything alone, the 6500A will somehow reconnect and print out the spooled file 5-30 MINUTES later. So it does usually seem to be able to recover given some time, but that doesn’t always fit our schedule! Occasionally, turning the wireless radio on the printer off and back on will fix it right away. But usually, you have to power the printer completely off, and then back on. As far as we know, that always fixes it…..until the next disconnect a few minutes later!
PREVIOUSLY TRIED: After reading some of HP’s wireless network support websites, I manually assigned a fixed IP address to this printer. It didn’t seem to matter; according to the wireless network test report, it still logs disconnects at the rate of one per hour, and all the failure symptoms were the same.
We also dabbled a bit with setting this printer as “trusted” to the Firewall, but that didn’t seem to matter either.
Next, we connected the printer via Ethernet. The printer immediately started to work, even though it had just been in its “failed” state over the wireless connection. As far as we know, it never failed while connected via Ethernet. This seems to point to a purely wireless hardware/firmware problem on the printer itself.
Late last year, I tried two different chat sessions about this with the inter-continental AIO support teams, each one lasting several hours. Unfortunately, none of their optimistic solution scripts seemed to fit our problem. They both seemed determined to reconfigure the 6500A as a TCP/IP printer, which of course worked fine initially, just like everything else. At this point, they would understandably want to close the chat. But 20-30 minutes later, we could no longer print to it. During the second chat, they got into one of our PC’s remotely and effectively turned off the spooler (by selecting “Print Directly” or something like that). After that, all was well again (as usual) UNTIL the printer disconnected, at which time attempting to print from that PC would HANG the application (since the spooler was no longer buffering) and eventually hang the whole PC. One giant leap backwards. That’s when I gave up on the multi-hour chat sessions.
The three diagnostic utilities (HDU, PDU, NDU) have been tried over and over. When the printer is in its disconnected state, the DU’s usually don’t detect the 6500A at all, or if they do detect it, they are unable to fix anything. Frankly, it’s easier to just power the printer off (which takes about a minute) and power the printer back on (which takes more than a minute) and then wait for the spooler to kick in (usually about 30 seconds). BUT WE DON’T CONSIDER THAT A SOLUTION!!
B.L.A.B. (Bottom Line At Bottom): We have used up nearly the entire black ink cartridge and at least a ream of paper troubleshooting this brand new printer, to no avail. This printer is useless to us unless it can maintain a wireless connection reliably. Please help!
Thanks –
Bob and Jane
(Note: we have an appointment from about 11:20 am EDT – 1 pm EDT, 8:20 am PDT till about 10 am PDT)

I bought the Officejet 6500A Plus about one month and have experienced the very same problem. I tried to remedy this problem following suggestions in a number of different posts (static IP, router, firewalls etc), all to no avail. Last week I called support. The support I received by the tech over several hours and different days for a week was very good. However none of his suggestions corrected the connection issue. After today's recommended fix failed, he advised HP is aware of this issue with the 6500 and other affected printers. He claimed HP was working on a firmware upgrade. He did not know when the update would be provided. The tech also claimed HP acknowledged this problem in a written announcement. He agreed to email the announcement to me. I haven't received it. This has been the only problem I've had with the 6500

Powerbook G4 can't connect via ethernet but connects via airport

We have a small office network connected to an Efficient Networks DSL router that's managed by our isp. The router has 4 ports and a linksys 8 port switch is connected to one of those ports. Another D-Link wireless router/switch is connected to another port.
2 i-macs connect without problem via ethernet cable. They are set to DHCP and get 192.xx private addresses. Both run 10.4.5. Another older imac running 9.2.2. also has no problems.
I recently purchased a powerbook G4 and it will not connect via ethernet to the Efficient networks router. At first it was connected to the linksys, so decided to connect it direct to the Efficient Networks router. With DHCP, it acquires a 169. internet address which is self generated (i.e. no real connection). I tried to give it a static private address (talking to the isp provider). They could see the powerbook but saw all zero's (presumable mac address). By the way the Powerbook works perfectly at home connected via ethernet cable to a D-Link router connected to a cable modem so it's not a physical problem. I even checked the ethernet cable I used in the office with another computer - no problem.
When I switch to airport in the office, the powerbook connects to the network and the internet. I get some strange warning messages showing the server's and the router's private ip addresses. I click ok, and the powerbook finds an unassigned private ip address. It's the only way it will work, but it causes problems, because I can't connect to one of the network printers. Speed also isn't great.
Can anyone give me advise how to proceed. I am no expert on this stuff so keep it as simple as possible.
Tks

Tim,
Thanks for your help. Here's what I've done before reading your e-mail. The D-Link DI-524 wireless router is connected to the Effiicent Neworks DSL router as you mentioned. One ethernet port of the EFF.Net. router is connected to the WAN port of the DI-514.
Because I have a D-Link router at home which works flawlessly with my powerbook, I decided to connect the ethernet cable of the powerbook to the D-Link which has 4 ethernet ports. Lo and behold, the powerbook acquired a private ip address and connected to the LAN and internet!
When I connected the powerbook direct to the Efficient Networks router, it could not communicate. I believe that there must be some software incompatibility between the powerbook and the Efficient Networks router. By connecting to the D-Link, the D-Link assigned an ip address to the powerbook, and it could connect to the server, lan, etc..
Only problem is that I have a Brother network printer that cannot connect to the powerbook. My powerbook cannot find it on the network. Because there is a linksys switch connected to the efficient networks router's third ethernet port, maybe as you said, going through the D-Link via DHCP (when the Linksys is also acting as a DHCP server, might cause this type of problem. What do you think?
As a final note, other imac G5's connected to the linksys switch (which then connects to the Efficient Network's router) have no problem connecting to the lan or internet and have no problem connecting to any of the printers. When I put the powerbook on that switch, I could not connect to the internet - i.e. whether connecting via the lynksys switch or direct with the efficient networks router - same results: no internet connection whether manually or via DHCP.
So the imac G5 has no problem with the efficient networks router but the powerbook G4 hits a brick wall. The G4 likes the D-Link router. I am concerned (and I will have to check this) that if I turn off the dhcp server feature from the D-Link, that whatever software issue crops up between the powerbook and the Efficient Networks router, will rise up again, because the D-Link will act like a simple switch (just like my linksys switch), and we'll be back to square zero. In any case, no harm in trying. This may be the cause of the Powerbook not seeing that Brother printer (even though it sees another printer and other macs).
Having spent hours reading about network problems, I think it's safe to say that macs have problems with certain routers. Why a G5 works and a powerbook G4 doesn't is beyond me, but clearly software must play a role.

IBook G4 Can't connect via Ethernet?

While we were away lightning took out several devices. Among them was the Airport Extreme Base Station and the cable modem. The modem has been replaced. I have an iMacG5 and an iBookG4 both running 10.4.11. The iMac can establish a connection via Ethernet (all this happened yesterday so I have yet to replace the Airport). The laptop apparently won't accept an IP address from the router/modem and won't connect to the internet.
I did see a message saying that my network settings had been changed by another application but don't know if this figures in the mix.
Anyone have any ideas how I ought to approach getting the iBook back online?

I did see a message saying that my network settings had been changed by another application but don't know if this figures in the mix.
Anyone have any ideas how I ought to approach getting the iBook back online?
I think you ran across the security update bug in 10.4.11 the deals with an ethernet connection. Here is the workaround:
http://discussions.apple.com/message.jspa?messageID=8185915#8185915
Here is more of the story:
http://discussions.apple.com/thread.jspa?threadID=1730909&tstart=0

Self-assigned IP !!! Can't connect via Ethernet

Hi all,
This is my problem:
- Now every time I connect my MBP (running 10.6.4) to my hall's network (staying on campus, in uni) it appears as "Self-assigned IP" and cannot connect to the internet for the Ethernet. It suddenly happened a few days ago and I have no clue what caused that
- Airport's working well
- Using Windows on Parallels and can still connect to the Internet despite that the Mac OS X does not at the same time, my friends' laptops have no problems as well
- Tried taking the IP, subnet mask, router( I suppose in Windows it is called Gateway ) details and typing in manually for the Ethernet settings on OSX but still cannot connect to the Internet. The status is Connected and "Ethernet is currently active and has the IP address 137.xxx.xx.xx."
- When I bring my laptop to a different place and connect via Ethernet, it works well, too, I just leave the setting to be "Using DHCP"
I've seen that lots of people have met this issue, also loads of advices have been given:
- reset the router ... --> I'm connecting to the hall's network, so that's impossible for me to do
- sudo ipfw list , sudo ipfw flush .. --> nothing changed afterwards
- someone suggested uninstalling any VMware --> tried uninstalling parallels desktop and the problem's still there
- untick the "Use Passive FTP Mode" for ethernet --> no difference
- Security settings ,Firewall --> firewall was even off when the issue 1st appeared
So ANY SUGGESTIONS PLEAAASSSSSSSSSEE !!!! I'm sick of having to turn to Windows just to access the internet
Thanks in advance

fr1d4y13 wrote:
Apart from this one "*4) In the folder /Library/Preferences (not <yourhomefolder>/Library/Preferences), move the folder SystemConfiguration onto the Desktop, then restart your computer. See if you can now make your AirPort connection work.* " , I've tried all the other ways suggested but didn't work.
I'm wondering what it means by "move" here :? Is that "copying and then delete the original" :??
A "move" operation is normally considered equivalent to (although more efficient) than "copying and delete the original". Just drag the folder out of its original folder and onto the Desktop, which will make it be no longer in its original folder.
I've seen others post advice about moving out specific files in that folder. That probably works just as well if not better (as it leaves in place other files not involved in networking), but I haven't spent the time to determine just which files should be moved.

Can't Connect Via Ethernet on new MacBook Pro

Hello,
I'm running into a frustrating problem and hoping someone can help.
I have a new MacBook Pro that won't connect via Ethernet. My old computer (Powerbook G4) with the same settings works flawlessly.
Details: under Network Settings I have Automatic/Using DHCP. When I click on Assist Me>Diagnostics, I get green lights all the way down (Built-In Ethernet, Network Settings, ISP, Internet, Server). The Diagnostics tool therefore proudly announces that my Internet connection is working correctly.
When I open Safari, however, it won't open any page. Using Ping I also get no responses.
When I plug the exact same ethernet cable into my Powerbook G4, everything works flawlessly. The only difference is that the IP address ends in .25 instead of .30 (I assume that's from the router assigning different IP addresses to the two computers.)
On another forum i read about someone having a problem with a long/lossy ethernet cable, but I just took my computer to the router and tried with a 2-foot ethernet cable. Same situation.
Help!
Thanks

i rebooted the firewall and it worked.

Can't connect via ethernet after iBook wakes up from sleep

I'm running 10.4.0 on a 1.33 GHz G4 iBook. Since buying the computer in 2005, I've been connecting to the internet in various locations via AirPort, though I have hooked my iBook up to ethernet connections in the past and had no problems.
Recently I moved to a university where I must connect via ethernet, as the wireless network doesn't extend to the areas where I do most of my work. I bought a new cable. Much of the time, my connection is fine. But frequently I am unable to connect to the internet at all via ethernet, and I've noticed that it's always after I've woken the computer up from sleep. I've tried various ridiculous "kick the car and maybe it will start" techniques like unplugging the cable at both ends and waiting, restarting five or six times in a row, etc., and it starts connecting eventually, but I have NO idea why or why not. When I check my network preferences, I get the message "Built-in Ethernet is currently active and has the IP address [xxx.xxx.x.xxx]. You are connected to the Internet via Built-In Ethernet." But I'm not. What's going on here?

Sorry, meant to indicate an IP address without giving the exact numbers, and it came up as an HTTP address. My network connections system preference panel indicates a normal IP address. (And it's not self-assigned.)

Can't connect via Ethernet

I have an iMac G5 iSight and have been using Airport successfully to connect to the Internet via a DW6000 satellite modem. Since I have now retired and will no longer be using a Powerbook, I decided to stop using Airport and attempted to connect via a hardwired cable from the iMac to the Modem. It refuses to work. The settings show that it has acquired the correct address from my provider and is properly connected to Direcway via DHCP. I have rebooted the modem and the computer, renewed the DHCP licence all to no avail. The information says that although the Ethernet port is active, it has an internal address and cannot be connected to the Internet.
By the way, I was able to connect to the Internet via Airport or Ethernet with my G4 Powerbook. But I can't do it via Ethernet with the iMac.
What can I do to get this working?
Griff

Problem resolved!
I don't know what the problem was. I just tried again. This time I did not reboot the computer. I shut down the modem, attached the Ethernet cable and fired it up again and this time I was connected!
So I really don't have an answer except that it just decided to start working.
Griff

PowerBook G4 - 12" can't connect via AirPort (WiFi)

For 18 months I've had WiFi at my home and I connect my MacBook (OS X 10.5.6), my iPod Touch; my daughter connects a PC running Vista! I used to be able to connect my PBG4-12" running Tiger 10.4.11 - but today I was trying to connect and it doesn't even see my WiFi - even right next to it in the same room!
I connect via the ethernet cable fine-- and the other Mac/iPod/PC are accessing WiFi fine. The PBG4 finds the neighbors WiFi - but not mine!
I type in the name and password-- nope, nothing! I turn Airport off and then try the cable and perfect-- I'm on the www but not with "WiFi".
This seems very strange-- usually it's all or none-- sometimes a PC can kick-off the other computers and I have to pull the electrical (is that a hard restart to the modems etc?)
But this is really a bit strange...
Thanks for any suggestions on what to do here.
Best regards,
Steve Schulte
Tuesday 7 April 2009 at 17:56

Hello -- Good questions but I'll need help in order to answer them.
I have a D-Link WiFi Modem - DIR-635- Dec 2007 purchase, and here's some info from the 90 page manual:
Combines award winning router features and Draft 802.11n wireless technology to provide the best wireless performance.
Compatible with 802.11b and 802.11g Devices - The DIR-635 is still fully compatible with the IEEE
802.11b standard, so it can connect with existing 802.11b PCI, USB and Cardbus adapters.
Would a Dec 2007 iPod Touch 1st Gen be on WiFi 'n'? How to check?
How to find the channel on which the WiFi is broadcasting?
Thanks for any replies and then I can re-reply!
The crazy thing is that I'm almost certain I've had my PBG4 connected to the web via this (my first and only) D-Link WiFi DIR-635 Modem.
Steve
Steve

Arg! Airport Extreme to Extreme- Can't Connect via ethernet

Hello- Arg! Frustrated and can't figure out what's going on.
Goal: Wirelessly connect an airport extreme to another airport extreme and use the 2nd Extreme as a local wired hub.
Problem: Everything works fine, but any machine that is hooked up to the 2nd extreme isn't getting a DHCP assigned and can't see it. But wireless can see it and works great.
Setup: (here goes)
- Airport extreme 1 (AE1) is hooked up to a comcast cable modem. Works great
- Airport extreme 2 (AE2) has been configured to wirelessly join AE1- This also works great.
- 2 Mac pros are connected to AE2 via ethernet cable
visual example:
(comcast) - (AE1) ~~ (AE2) - Mac pros "~" = wireless, "-" = wired
I've tried different machines and cables... no luck. If I reset AE2, they can all connect.
What am I doing wrong here... seems like ethernet is being disabled.
All AE have been updated and along with computer software. All wireless works fine.
Thanks!
Message was edited by: mr.bill

Got it... Instead of joining, I had to select extend and ensure that AE1 had extend network enabled. Seems to be working now. Sweet!

Can't connect via Ethernet to Express. Airtunes works, no ethernet though

Hi,
I'm having trouble connecting an old iMac g4 without an Airport Card to an Express over Ethernet. My Extreme is running great, the Express says it is connected to it with WPA/WPA2 (green light and all) but can't connect it over Ethernet to the iMac for whatever reason.
I'm connecting to the main base station on a MacBook just fine.
Thanks in advance to whoever can help with this

Hi,
Thanks for your response. I've found a very odd, counterituitive, shouldn't work, kind of fix. I HOPE it stays fixed...
When working in the Airport Utility, devices will not always show up. If you click in the upper right corner of your screen where the Airport signal is and select the network, you can force the utility to see it. (Think of this as the doctor saying "Nope, can't find your kidney to do surgery" and you pointing out "Hey doc it's right there!")
After a long wait, you can do the same for your Express, if it pops up in that same menu (typically with an odd number attached to it perhaps the MAC address.)
So essentially, the Airport Utility has to be kicked around a bit by the select a network menu. Odd I know. Hope this helps someone who's had similar problems.

Can't connect via ethernet cable to Fios on my iMac

Well, went from cable because I was only getting an upload and download speed of 19 Mbps and was promised close to 50/50 if I went to Fios. Decided to go for it and installation took a full day.
During set up we found I could only connect my iMac 27" Silver desktop via Airport or wireless. For some reason even though my preferences on the mac was showing that I was connected both wireless and ethernet, if I select the ethernet option it doesn't work at all. Bad part is that wireless connection is about the same I was getting on cable or 19-20 Mbps up and down.
The service tech came out and told me he wasn't a mac guy, but plugged his PC laptop into the router and he was getting 49 mbps. I have a PC also on my network and it is working fine and much faster then the mac.
I have spent many hours trying to understand why I am having this issue. Tech guys told me he isn't a Mac guy and it has to be a Mac problem not a router or Fios problem. This is always the excuse when companies have no clue what to do.
So now that Verizon is on strike I can't get any support at all. I have a 30 day guarantee and may want to cancel and uninstall Fios and go back to cable where the tech support is excellent and the only issue I had was the internet speed.
There is no reason to have Fios if I am getting less service for the same money. Frankly, I have taken videos showing how slow it is. On many sites or times of the day, it won't connect to a URL at all and it will begin, then hang up and I have to keep trying to reload the url until I can get it to go. This is totally unacceptable and frustrating.
Does anyone have any real answers to this problem? I see others on a Mac also have this same problem. Some blame the router, others blame the settings...I am lost and use my computer for business and need reliable service.
I can't even get anyone on the phone at Verizon to either extend the 30 day guarantee until we resolve this problem or cancel the service and reinstall cable.

The Mac should be plug and play with the Ethernet connection, and you shouldn't need to play with anything at all. Does the ActionTec's Ethernet lights indicate a link when you connect your Mac to the router? Does the Mac's NIC (if it has lights on it) indicate a connection? Does the Mac indicate that it has a valid IP address while it is connected to the router using only Ethernet? What version of OS X are you running?
========
The first to bring me 1Gbps Fiber for $30/m wins!

My HP OfficeJet 6500A Plus printer/scanner/fax/copier won't connect to my wireless network

I tried going through the Wireless Network setup on my HP OfficeJet 6500A Plus machine. The printer recognizes the network and I then type in my network's password but it won't connect to the network. What can I do? I would like to be able to print and scan wirelessly. Help please!

Hello erking,
Sorry to hear that you are having an issue with connecting the printer to your Mac over a wireless connection.
I have done some research and I have found a great document that deals with The Printer Is Not Found During a Wireless Network Installation.
Please feel free to write me back and I will be happy to assist you further with any questions or concerns you may have.
Thanks for your time.
Cheers,
Click the “Kudos Thumbs Up" at the bottom of this post to say “Thanks” for helping!
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
W a t e r b o y 71
I work on behalf of HP

HP Officejet 6500A Plus not staying connected to wireless network

Just picked up a HP Officejet 6500A Plus e-All-in-One Printer - E710n the other week and set it all up and it was working wonderfully. But I noticed after it goes into sleep mode it disconnects from the wireless network and doesn't reconnect.
I will get a overview of how I have it all set up.
I have a DSL modem with a TRENDnet TEW-639GR router connected to it. I have set my router to reserve IP addresses for the computer and printer. That way I can leave the computer and printer wireless IP settings as automatic and they will always get the same IP address. I do this for the wireless network at my parents place as well and it works perfectly with their HP Photosmart C7280.
I also set up the HP ePrintCenter feature on the printer so that I can print by sending the printer an email. When I first set it all up this was working great. I tested it all and it was awesome. When I would log onto the ePrint website it would show as connected and it was all good.
So then what happened was it was all fine then the next day when we want to print something the computer says the printer is offline. I go on the HP ePrintCenter website and it says not connected. I print out a wireless network report page and it says not connected. After I printed that test page, I guess it woke up the printer enough or something as it then connected to the router and printed fine as well as showed up as connected on the ePrintCenter website. So all was good. Then the next day the printer goes to sleep and again it shows as disconnected.
Should it not be staying connected in sleep mode? How will the printer know something is being sent to it and that it should wake up if it is not staying connected?
Any suggestions of what I should change with the settings? I suppose I could try setting the IP settings as static on the printer itself but I shouldn't need to as I set it to static on the router. When it finally does reconnect it does always keep the same IP. If that is what is required I guess I could do that but then what is the point in having an automatic setting if it doesn't work? I would rather have this issue fixed that have to do a work around for it.
Thanks in advance!

Hi,
The printer should stay connected to your wireless network after the printer enters the sleep mode.
This is not an expected behavior.
I believe such an issue may be caused due to a signal quality or any conflict as too many broadcust on the same channel.
Please try the following steps in order to better understand the issue:
Follow the Wireless Setup Wizard if your printer currently disconnected
Enter the Setup menu.
Enter the Network menu.
Click Wireless.
Click Wireless Test Report.
What is the signal quality provided by the report and what channel used to broadcast by your router?
If you may scan and attach the report, it may help to better understand any possible cause.
Regards,
Shlomi
Say thanks by clicking the Kudos thumb up in the post.
If my post resolve your problem please mark it as an Accepted Solution

Apple Airprint to HP Officejet 6500A Plus via Wired Connection to Router

Hi There,
So I've done a considerable amount of research into this across the internet and this forum and I'm still struggling to find a satisfactory solution.
I have an HP Officejet 6500A Plus connected by ethernet into my BT Homehub 3.
It is my understanding that even though this is a wired connection, as long as my iOS device (iPad 2 or iPhone 5) is connected to the same router, I should still be able to see this Officejet over through the airprint facility.
Unfortunately this is not the case. I only get the "No Airprint Printers Found" message on both devices. The only way I have managed to get my Mac Pro (Mavericks) to connect was to mannualy add using the IP address for the printer.
Can anyone give any guidance as to what I might be doing wrong? The printer is definitely connecting to the internet as I can print from my iOS devices using HP ePrint app for iOS.
Some might say well what is the problem, just use the HP app but this is not point. I believe if something has been implemented to make things easier then use it. I chose this printer specifically for this functionality so it's a little frustrating to find it so difficult to achieve the desired results.
Hope it's something straightforward and someone can help.
Thanks,
Steve
This question was solved.
View Solution.

Further to this request, and reading many more similar issues, I think I may resolved this.
I am not 100% sure but I have read some threads suggesting there are issues around BT's Homehub 3 and bonjour so this may be an issue.
I have tried the following over the past couple of days...
1) Completely reset my router (wiped all settings and started again) - No luck!
2) Tried changing from WPA2 to just WPA security - No luck!
3) Tried forwarding the bonjour ports to the printer - No luck!
4) Switched off router, printer and all iOS devices then powered back router, printer and then iOS devices - Printer appears on iOS devices but when print was selected, iOS device repeatedly returned Printer Not Connected error.
Finally, what seems to have done it (at least for now) was...
1) Unplugged ethernet from the Officejet and set it up as Wireless connection.
2) Powered down router, printer and all iOS devices then powered back up in the order stated earlier.
3) So far I have tried printing an email and a web page from my iOS devices and both have been sucessful.
Incidentally I had been struggling also to airplay from my iPhone and iPad until I started messing around with settings above and now this issue also seems to be resolved.
Due to variety of combinations (different printers, routers etc) people will have, it seems to be quite difficult to find a solution which addresses an individual problem however I hope some of my experimenting and findings might help others in some way.

Officejet 6500A Plus E 710n. Can I connect Via Ethernet & WIFI SIMULTEANOUSLY?

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