Officejet 6500a printer and driver installation's

I am having problems printing from my printer. I have been using my printer for several months without a problem but now it sees the printer but cannot connect to it (wireless). I have tried to reinstal the printer and driver but none of this seems to be working. Any help out there as I am getting desperate!?

I have used a few types of printers, mainly inkjets and I have had this problem before too. I found that unplugging the printer and router and turning off the computer, all at the same time for a minutes or two.. then restarting up the router first and pritner then pc all helped. gl

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How do I accomplish HP Officejet 6500A printer installation after upgrade to Windows 8?

How do I accomplish HP Officejet 6500A printer installation after upgrade to Windows 8?

Hi,
Please do not touch to the printer, run installation setup on Windows 8 (old or new) machine. The CD may not run at all, what is your 6500A ? E710* what is * ?
Regards.
BH
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HP officejet 6500A Printer Counter

Hi... i purchased a 2nd HP officejet 6500A printer from my friend...
Just want to ask if its possible to clear the following data in printer's memory?
Print usage information
Fax usage information
and print usage information
tnx

I will be glad to assist you with this problem. You can delete its memory and set it back to factory default.
Please read your private messages.
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HP OfficeJet 6500A Printer goes offline shortly after setup

Hi,
Question is: How do I stop my HP 6500A e710a-f printer from going offline? (this is NOT the 6500A+)
I have a Dell laptop running Win8.0, connecting wirelessly via a Huawei B593 LTE router. Printer is HP 6500A using the E710a-f driver. Printer is attached to the router via an ethernet cable.
I can create a new HP 6500A printer and print a test page over the wireless network. However, shortly after this, the printer goes 'offline'. I have tried to re-connect by restarting the Printer Servies, but - again - this only helps for a short period of time. i have also re-created the printer from scratch by deleting and then re-creating the printer. Again, the same result.
This should be a standard offering for what is an expensive home office printer with standard ethernet ports. Most home offices use wireless routers - so this should be a simple connection.
I have looked through the Forums, but not seen any definitive answer - a lot of suggestions over the last few years, but no straight answer. Apart from the guy who left and bought an Epson instead........!
It cannot be that hard to fix what should be a standard offering for this printer.
Can someone help me?

Hi @MagnusB
It might be best to start with the basic ( I know you have probably done mot if not all already, but bear with me here). The following document well guide you through the necessary steps to begin. Please let me know the outcome of your efforts if you require further assistant; 'Printer is offline' Message Displays on the Computer and the HP Printer Will Not Print.
If you do indeed require additional assistance, please let me know what operating system, and version you have Mac or Windows?
Please click the Thumbs up icon below to thank me for responding.
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Sunshyn2005 - I work on behalf of HP

HP OfficejetPro L7780 - Problem installing HP Deskjet and Officejet Software Suite and Driver.

I was having problems with the scanner in my HP Officejet Pro L7780 All in One.
On an HP discussion board, I found that I should install the full HP Deskjet and Officejet Software Suite and Driver.
When I tried installing it, an error message popped up saying that "the application had requested the Runtime to terminate it".
I have no idea what this means. Any help/suggestions? Thanks!

Try following the document below Click on your OS, and follow as many steps as you can.
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00836418&tmp_task=solveCategory&cc=ca&dlc=en&lc...
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Restore printer and driver using time machine?

First, I looked at the TM forum and didn't see an answer.
I inadvertently uninstalled a printer from SysPrefs>Printers and Faxes dialog box. The printer worked great and the particular driver I was using was very hard to find (not sure if I could find it again).
1. Is there a way to restore the printer and driver using Time Machine.
2. If not, could I manually reinstall the driver from a backup and if so, where would I find the driver?

You should be able to readd it to the prefPane without restoring any drivers.

How can i make my officejet 6500a print in black and white only?

I just bought an officejet 6500a and I can't figure out how to make it print in black in white only. I print a lot of stuff that doesn't need color and want to save my ink. On some prints it gives me that option when I print. but for the most part it doesn't allow me to change to black and white on things i am printing off the web

Pages 30-34 of the user manual for the Officejet 6500A covers how to change print preferences for the printer with both Mac and Windows. It covers documents, brochures and photos and covers finding the gray scale option. Here is a link to that manual http://goo.gl/6J61R .
I hope that this helps.
I am a former employee of HP...
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HP Officejet 6500A printer is idle and won't print

I have an HP Officejet 6500A all in one printer. I recently moved to a new home, hence new wireless IP address, which I think I have setup correctly as per the print Test page. I also have a USB connected to print, as I hardline as well when at my office desk for heavy workload. The printer says idle, and I cannot get it to print.

Welcome to the HP Community Forum. The easier thing might be to remove the printer software from the computer and then install a fresh copy from the printer's support site. Check and make sure you can download a new copy of the Full Feature Software before you remove the printer program from your computer. You might install the printer to print wirelessly so you know it will set up the new wireless information. Help, Instructions, and examples:Install Full Feature Software – Printer When you connect to the printer's support pages, be sure you grab a copy of the printer's User Guide. You might also take a look at the extensive number of how-to documents and helpful videos. When you see a Post that helps you,Inspires you, provides fresh insight,Or teaches you something new,Click the "Thumbs Up" on that Post. Click my Answer Accept as Solution to help others find Answers.

HP OfficeJet 6500A -e709 and HP OfficeJet 6500-e710 - Windows 8.1

I have purchased a couple of new laptops that both have Windows 8.1 on them. I have my original set up disks. I did not have to install to be able to use the printers, the drivers were installed during the laptop set up but I cannot get the desktop icons to appear so I can access the printer as scanner and fax from my desktop. Any suggestions?
My disk says it is not compatible with Windows 8.1 and cannot run through the set up.

TNG1,
Welcome to the HP Forum.
No worries.
You can go to the printers' support site to download and install the compatible software.
General Instructions to install the Printer Software
Open HP Drivers & Downloads
Enter your Printer Model information
Open HP OfficeJet 6500A series
Select your Printer from the “Results” list
Enter your Operating System in the Drop-down menu
Click NEXT and Scroll down
Look for category Driver - Product Installation Software
Select the Basic Driver, e-print, or Full Feature Software
Save the *.exe installation package(s) on your computer
The file(s) will likely save to the "Downloads “folder.
Next:
If available, you may wish to download the Print and Scan Doctor and / or other programs from Category – Utilities
HINT:
Install the Utilities / Tools first; the little installation packages are smaller in size
If you have ‘Admin’ control, you may highlight the package and “double-click” to install it, else Right-Click, Select run as Administrator and install.
NOTES:
· On the bottom half of the main webpage for your printer, you can find helpful videos to assist with the installation.
· Scroll the video list back and forth until you find the video that most closely matches your situation.
If using a USB connection: Download and install the driver software before connecting a USB cable.
Ethernet: If the printer supports Ethernet, you may connect the printer to the network (and assign the printer an IP address at the router, if you like). Once the printer is connected to the network, be sure the printer is turned on and then install the printer software.
After the initial installation is complete and working, be sure to check for and install any relevant updates - check Category - Update
There is valuable information at the printer’s website, including manuals, how-to pages, Troubleshooting and SOLUTIONSfor problems, and alerts for your printer. Be sure to take an extended look at what’s available. Bookmark the page.
Click the Kudos Thumbs-Up!
It is a nice way to say “Thank You" for the help.
Although I strive to reflect HP's best practices, I do not work for HP.
Kind Regards,
Dragon-Fur

How do i install my hp officejet 6500a printer without disc

how do i install my hp printer officejet 6500a without a disc?

boldmna50 wrote:
i last the cd for the officejete 6500Please read this post then provide some details. What printer model - there are a number of Officejet 6500 models? What operating system? Do you have a 32 bit or 64 bit version? You can click the "Support and Drivers" link at the top of the page, then enter the model. Pick the exact model, then select the operating system and look for a full featured driver for download. Do not connect the printer until instructed to by the installation program.

My HP Officejet 6500A prints missing information from the computer or even when (I go to print a pag

My HP Officejet 6500A Plus prints missing information. I checked the ink and they are all full. This printer is only ONE day old!

This would be a printer driver setting, not InDesign.

Leaving on Officejet 6500A printer

I used to turn my Epson inkjet printer on and off, and just got an Officejet 6500A. Read on a few sites that you should leave your printer on all the time - is that what you have experienced? Concerned that if you leave it on all the time the ink will clog.

I had down loaded the wrong print driver. My printer is a plus............ans had loaded the wrong print driver.

Problem with the Officejet 6500A. WIA driver not recognized

I can't scan from my printer to my computer. I did a diagnostic and it failed on the WIA scan. On the printer it says it doesn't recognize the OCR or it lost a connection but I have it connected with a usb. Can I download a new driver for it or do I have to do a full factory restore? I looked online at forums where other people have the same problem and that was the only solution I found.
I have an HP Pavilion dv7 laptop and an OfficeJet 6500A. I would really appreciate a solution to this.

I have the HP 6500A Plus and a HP WINDOWS 7 laptop, and the scan function stopped working properly after a year, and I had the exact error messages you did. I could not scan to computer. It took me two days to find the solution. The WIA, or windows image acquisition wasn't running. Before you begin, if windows fax and scan is also disabled, go to control panel and click on PROGRAMS, then click TURN WINDOWS features on and off within Programs and Features. If windows fax and scan is working skip this step. Under PRINT & DOCUMENT SERVICES, make sure that two boxes are checked: INTERNET PRINTING CLIENT AND WINDOWS FAX AND SCAN.
Here is the sequence to activate WIA:
Click or press windows icon or start at lower left bottom:
In the search box type SERVICES, THEN ENTER. When the screen appears click on SERVICES (LOCAL) in the left column.. When this opens scroll down to WIA, it should be on AUTOMATIC AND RUNNING, and if possible start it. This is what I could not do, as I kept getting error message 1068. But I learned there are 2 other services that WIA needs to function properly. ALL THREE HAVE TO BE STARTED AND ON AUTOMATIC.
Scroll down to : REMOTE PROCEDURE CALL, THEN SHELL HARDWARE DETECTION, see if they are STARTED or on AUTOMATIC. When I activated the shell hardware detection I went back to WIA and it started, and I no longer got the error message. This last one is the one that solved the enigma, and the Scan to Computer worked immediately, as did windows fax and scan. Take your time as I did, as I am not a computer wizard, and it should solve the dilemma.

HP Officejet 6500A Printer Assistant

This may have been asked before and I thought I found the answer, but I can't find it again. I have an HP Officejet 6500A Plus. I have a shortcut on my desktop that is called "HP Printer Assistant - Shortcut". When I click on it, nothing happens and nothing opens up. I used to get a screen for the printer with various options, one of which was "activate scan to computer". When I activated it, I can load my document in the scanner, click on the screen, click on my computer and scan as a PDF. Without being able to open that shortcut, I can't activate it. So I have 2 questions:
How can I get that shortcut to open so that I can "activate scan to computer"? and
more importantly, is there another way to "activate scan to computer" without having to access that shortcut?
Another thing is, I do have the ability to scan. I can load the document, click on the scan shortcut, and scan from there. The difference is I have to do more steps and scan and save the document as opposed to doing scan to computer and it automatically saves it into a predetermined folder.
Hopefully I explained what I am looking for correctly. Any help will be appreciated!

Hello paknc96, and welcome to the HP Forums, I hope you enjoy your experience!
I see you are experiencing scan issues. I would love to try and help you, but I do need a little information first. I am linking a few HP Support documents below that will show you how to find which operating system you are using. Also, if you're using Windows, please include whether your operating system is 32-bit or 64-bit. With this information we can provide you with accurate information.
Mac OS X: How Do I Find Which Mac OS X Version Is on My Computer?
Which Windows operating system am I running?
Is the Windows Version on My Computer 32-bit or 64-bit?
Please let me know what you find. Thanks for posting on the HP Forums!
Please click “Accept as Solution " if you feel my post solved your issue, it will help others find the solution.
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Jamieson
I work on behalf of HP
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Trouble Detecting Printer During Driver Installation (MP495)

Upon trying to install the drivers for my Canon MP495, I always get stuck at the same point. I closed all programs running in the background, pushed the "maintenence" button on the printer until it went to the "G" symbol and then pushed the "color" button. I run the driver installation program and go through the first copule of windows no problem until it says to disconnect the printer and detect the printer over the wifi. It says it's searching for a bit and then prompts me to instead plug in the USB to the printer and computer, which I do. It then sits at the detection screen and never completes it. Anyone have a similar problem or know a solution?

Hi cookieMNster592,
If you have any antivirus or firewall software on your computer, please temporarily disable them and then attempt to reinstall the printer. Sometimes these programs can prevent the printer from being detected during installation. If you still experience difficulty, please Contact Us for further assistance.
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Officejet 6500a printer and driver installation's

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