Officejet 6500a scan & print

I scanned a document, saved it as TEST2.PDF. Then I found it in computer and clicked on it. I got window that said "File Conversion TEST2.PDF". It says "Select coding that makes your document readable." Windows is selected as is a bunch of languages. I've used this procedure hundreds of times and never gotten this result. I also selected "Restore defaults" but that didn't make any difference. Usually it comes up with a copy of the document. Help!!

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Photoshop Elements 12 no longer see's my scanner. So I cannot scan my pictures, help. Windows 8.1 with HP Officejet 6500A Plus printer. Scanner works with other programs in my PC. Problem is PS12

So I cannot scan my pictures, help. Windows 8.1 with HP Officejet 6500A Plus printer. Scanner works with other programs in my PC. Problem is PS12

I bought the Officejet 6500A Plus about one month and have experienced the very same problem. I tried to remedy this problem following suggestions in a number of different posts (static IP, router, firewalls etc), all to no avail. Last week I called support. The support I received by the tech over several hours and different days for a week was very good. However none of his suggestions corrected the connection issue. After today's recommended fix failed, he advised HP is aware of this issue with the 6500 and other affected printers. He claimed HP was working on a firmware upgrade. He did not know when the update would be provided. The tech also claimed HP acknowledged this problem in a written announcement. He agreed to email the announcement to me. I haven't received it. This has been the only problem I've had with the 6500

HP Officejet 6500A Plus prints blank pages

Hi,
I have worked HP Officejet 6500A Plus printer.
It was printed fine.
Suddenly it prints "blank" pages.
It's the same blank when it printing using "Copy" or "Print" through any application.
And it does not matter what was selected: black or color.
Scan is working fine.
Thx.

Hi,
Please search for article # c01641815 on Hp.com (just type the article number on the search field or use the complete term below.
HP Officejet 6500 (E709a) and 6500 Wireless (E709n and E709q) All-in-One Printers - Printout Is Blank or Has Very Little Ink (c01641815)
This should guide you on check the ink cart and print head.
Hope we resolve the issue.

Does apple make a printer for iPad if not how dow I get it to work with a HP Officejet 6500A Plus printer?

Does Apple make a printer for the iPad and if not how do I get it to work with a HP Officejet 6500A Plus printer? Thanks

Apple don't make any printers, but there are a number of the printers that are AirPrint-enabled, which you should be able to print to just by the printer and the iPad being on the same wifi network - the models that support AirPrint are listed on this page (the page also includes a bit of troubleshooting at the bottom of it) and it includes :
HP Officejet 6500A e-All-In-One E710a
HP Officejet 6500A Plus e-All-In-One E710n
If your's isn't one of those then you could see if HPs own ePrint app works with it, or there are third-party printer apps such as PrintCentral Pro and Print n Share which might work it

Officejet 6500a E170a printing issues - enviromentally unfriendly!!

Ive just purchased an Officejet 6500a E710a printer - totally enviromentally unfriendly when it comes to printing.... I need to use this printer mainly for printing out customers addresses, so only need small pieces of paper to do this. This crazy machine wants me to use specificially sized paper all the time, so I sat down and cut a pile of 6x4 pieces, only to find that the printer has a hissy fit and tells me there is a paper mismatch - the sensor reckons the paper is not 6x4. . I dont want to use an A4 size sheet just to print an address and then waste the rest of the paper, and I dont want to measure every piece of paper I want to use to work out what size it is just to please the sensor in the printer - **bleep** waste of time. I should be telling this printer what I want, not it telling me what it wants. I now have a room full of odd sizes of paper none of which the printer wants to recongise. Hate it. Where is, or why doesnt this printer have a custom feature where I can print to any size paper I choose. Any help would be appreciated. Cheers. .

Sorry to hear about the issue you are facing.
There are couple of links where you can see if it resolves your issue:
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01824353&tmp_task=solveCategory&cc=us&dlc=en&la...
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c02844544&tmp_task=solveCategory&cc=us&dlc=en&la...
Apart from these, you should be able to do custom settings for your own paper type and size from the Printer Preferences menu.
I work for HP.

My HP OfficeJet 6500A Plus printer/scanner/fax/copier won't connect to my wireless network

I tried going through the Wireless Network setup on my HP OfficeJet 6500A Plus machine. The printer recognizes the network and I then type in my network's password but it won't connect to the network. What can I do? I would like to be able to print and scan wirelessly. Help please!

Hello erking,
Sorry to hear that you are having an issue with connecting the printer to your Mac over a wireless connection.
I have done some research and I have found a great document that deals with The Printer Is Not Found During a Wireless Network Installation.
Please feel free to write me back and I will be happy to assist you further with any questions or concerns you may have.
Thanks for your time.
Cheers,
Click the “Kudos Thumbs Up" at the bottom of this post to say “Thanks” for helping!
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
W a t e r b o y 71
I work on behalf of HP

OfficeJet 6500a cannot print on green paper

We purchased an HP OfficeJet 6500a Plus this morning. Installation went smoothly and the printer has been working well.
However, a couple of hours ago we ran into a problem printing on green paper. The printer picks up the paper, but says it is the wrong size or type (mismatch size or type error message).
We print our work orders, invoices, etc. on different colors of paper and distribute them around the office. So far, we have successfully printed white, yellow, pink, and a lime green. We cannot get the printer to accept a pastel green paper, but we really need to be able to print on it.
I've looked at several pieces of paper, but I cannot find a problem with it. The paper is the right size (letter) and identical in every way I can tell except for the color. Every other printer in the office is an HP printer and we've never had an issue like this before.
I have tried looking at settings and changing the paper type, but I haven't had any luck (paper type is set to plain paper).
The printer is connected directly to a WIndows XP (SP3) PC via USB cable.
Thank you for your help.
Edit 10-02-2011: Changed question title slightly and adjusted green-color description.

After a lot of searching, I found someone else with the same problem:
http://h30434.www3.hp.com/t5/Other-printing-questions/Green-Paper-Problem-on-HP-Officejet-6500A/td-p...
He never received a real solution; he says he "got around the problem by sellotaping a torch to the paper tray." I honestly have no idea what that means, but adding something to rig it is not an acceptable solution. This is a printer that is used by one salesperson who is not computer-saavy.
I have tried printing as various media types (transparent, glossy, matte, iron-on, other specialty paper...and others) with no luck.
The media sensor has so far been more frustrating than useful.

Laptop and Officejet 6500A Plus printer can't communicate using HP software

When I use Windows 7's built-in "Find New Printer" utility, I have no problem establishing communication between my laptop and my OfficeJet 6500 A Plus printer/scanner/fax. It works fine for printing, but I really need a scanner, so I try to use the HP software. I've tried both the full software package and the basic driver option, but the printer and the laptop can't seem to find each other, whether I use my Google fiber-based home Wi-Fi network or connect with a USB.
Both the laptop and the printer say they're connected to my home network. Any advice?

Hello dionrwall,
Welcome to the HP Support Forums!
I see you are trying to install the 6500a Plus so you can scan, however you can not get the software to find the printer. I would like you to try using the HP Printer Install Wizard, this will act similar to the Windows installer for Plug N' Play.
Let me know if this is able to install the software correctly or if it fails.
Cheers,
JERENDS
I work on behalf of HP
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" to the left of the reply button to say “Thanks” for helping!

One original Intro cartridge no longer recognized by HP Officejet 6500a Plus printer

The original "Intro" Magenta cartridge in my HP 6500a Plus is no longer recognized by the printer.
The other "Intro" color cartridges (cyan and yellow) have a little ink left, and are recognized, along with a non-Intro HP black cartridge.
I didn't use this printer a lot. What would cause just one cartridge to no longer be recognized by the printer?
I can't use this printer at all now because of this. Not even for black-only printing... Not even for scanning!
Edit:
More info: The Magenta cartridge has an expiry of 2013/08, and the other 2 color cartridges have an expiry of 2013/09.
Hmm.. are these cartridges designed to self-destruct about 6 months after expiry, even if they have some useable ink left in them?
In a month or so, will the other 2 quit being recognized as well?
I get:
Ink System has failed (0xc19a0020)
Ink System has failed (0xc19a0022)
See attached pics for cartridge specific messages:
I've done Solution one: Reset the printer.
Done Solution two: Remove, clean, and reinstall the printhead.
Done Solution three: Reset the product (looks like the first solution).
I'm going to but a new Magenta cartridge and see if the problem goes away..

I just discovered the Embedded Web Server on my E710n-z printer. Very cool!
But it shows conflicting information from what the LCD panel shows:
(it shows the printer head as damaged)
And here, it recognizes the Magenta cartridge as empty:
I only printed 132 pages in the lifetime of this printer and the head is gone?

MY HP OFFICEJET 8500a910a , SCAN,PRINT PROBLEMS

I can print from my laptop but when i try to scan it isn't picking up any information paper comes out blank when i scan manually or from laptop. when i try to manually copy only a blank page will come out as well.
ANY HELP. I JUST SET UP MY PRINTER TO A DELL

I can print from my laptop but when i try to scan it isn't picking up any information paper comes out blank when i scan manually or from laptop. when i try to manually copy only a blank page will come out as well.
ANY HELP. I JUST SET UP MY PRINTER TO A DELL

Wireless Officejet 6500A Plus, print errors, will not print????

I used the scanner to scan pictures, when I went back to normal printing, I get print errors, the printer has a YELLOW Triaqngle next to it!!, if a delete the print job, the printer Yellow tri angle goes away and a Green Check mark appears. I tried printing various types of documents, same problem. I re-installed the printer, same problem.?? Did print tests and all colors appear good?? Any help or suggestions would be greatly appreiated.
                                                           Thank you,
                                                           Patrick Woods
  [Personal Information Removed]

What happens when you try to print from the driver on the pc (clicking on print test page)
Make it easier for other people to find solutions, by marking my answer with \'Accept as Solution\' if it solves your problem.
Click on the BLUE KUDOS button on the left to say "Thanks"
I am an HP Employee.

Hp officejet 6500a plus print problem.

New set of HP cartridges installed. Ink level report shows ink in only two of the cartridges. Printhead check shows one colour on report - 2nd level check shows a different colour - but each time only one. Printhead alignment said successful. Printing is very streaky.

Disable Bitdefender altogeher and try again.
Also, see this: http://h10025.www1.hp.com/ewfrf/wc/document?cc=us&lc=en&docname=c02251103
Say thanks by clicking "Kudos" "thumbs up" in the post that helped you.
I am employed by HP

OFFICEJET 6500A PLUS PRINTER

Print que shows job printing. Printer continues to show ou of paper even though paper is in try correctly. It sounds like it is trying to pull the paper through but no copy. I have checked for jams - none; turned the printer off and back on - no help; unplugged the printer and back on with still no help. It was printing fine and before it finished the 8 page job stopped with out of paper message.

For the color issue, take a look at the document here:
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c03946666&tmp_task=solveCategory&cc=us&dlc=en&lc...
For the paper size issue, take a look here (bear in mind this is geared toward MS WORD, the basic steps would apply to other software):
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01824353&tmp_task=solveCategory&cc=us&dlc=en&lc...
007OHMSS
I was a support engineer for HP.
If the advice resolved the situation, please mark it as a solution. Thank you.

My HP Officejet 6500A WIll not print in Color

Hi, I have a HP Officejet 6500A wireless printer. I changed all of the color cartridges, and now cannot get it to pront any colors at all. ANy feedback will be appreciated.

Hello @sujharris ,
Welcome to the HP forums.
I understand that you are having a print quality problem.
I would like to help.
It could be the printhead.
Try going through the following document.
Fixing Print Quality Problems for the HP Officejet 6500A e-All-in-One Printer Series
Aardvark1
I work on behalf of HP
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How do i print a mirror image for a tranfer. i have a officejet 6500a

Doing a t-shirt transfer with words; need mirror image. How to set Officejet 6500A to print?

Hi,
Please use the following instructions:
http://h10025.www1.hp.com/ewfrf/wc/document?cc=us&dlc=en&docname=bpu02032&lc=en&product=61561
Regards.
BH
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Officejet 6500a scan & print

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