OfficeJet 6600 - Apps not printing

I have tried everything, but reset my router. I see that as pointless because all my other wireless electronics have no problem with network connections. I have tried printing from the ePrint site directly and from my printer. I've had no issues for months, but after upgrading to HP Connected I can't print my app stuff. I don't get any error messages or anything. I choose an app (any one of them), choose Print Latest, choose No for scheduling, then hit ok. Everything seems fine, except nothing happens. What is up with that?

Sorry for the delayed response. If you live in North America and speak English, you can contact HP at 1-855-785-2777 to get live support for your Cloud printer and the web-services such as print apps.
I was able to test the NBC News print app on another Officejet 6600 and it printed. Make sure you are not on a guest network and ensure the app you are trying to print is also available at www.hpconnected.com just as a second reference. If you are not afraid of losing your customized email address, you can go into your ePrint settings and remove web-services then re-enable them to see if that helps. You will have to add the printer code again at the website but this should allow you to print them.
Let me know if that doesn't work. If not, is there a specific app you are trying to print? I can see if it is a problem with that specific one.
--Troubleshooting Print Apps--
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HP Officejet 6600 - Does Not Print

My iMac is 10.6.8
I've had the HP OfficeJet 6600 for about 6 months, and have printed maybe 100 sheets of paper on it. The last 2 months it has been increasingly slow in beginning to print. Today, it won't do it at all.
All ink cartridges are above 80% (3 of the 4 are full), and the printer shows up on the wireless connection on my computer, and the computer is reading all the print levels/printer info.
When printing, the dialogue box says that the document is printing, but nothing happens with the printer. I've waited 10 minutes on several attempts and nothing happens.
I've followed each troubleshooting step here:
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c02205477&tmp_task=solveCategory&cc=us&dlc=en&la...
Nothing is working.
Thanks for any help.

Hi,
While the printer connected to your network, can you see the pritner listed as Bonjour or not?
Try adding the printer by IP and check if that may make any difference:
Under Print & Scan click the plus sign.
Click the IP tab.
Select the HP jetdirect Socket protocol.
Type the pritner IP address into the address field.
You may locate the IP by clicking the wireless icon on the printer.
Now try printing using the newly created print queue.
Additionally, please let me know your router brand and model in order to better understand what may cause the problem.
Shlomi
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HP Officejet 6600 is not shared with the Homegroup

HP Officejet 6600 does not print from computer. Will print wireless from another device. Error message is
"HP Officejet 6600 is not shared with the Homegroup". It also give a error message on the screen that there is a problem with the device on the USB port. Have re-installed the driver several times. HELP

Hello Tonicc,
Welcome to the HP Forums.
I see that you are having an issue with sharing the printer.
So I can better assist you, please respond with which Operating System you are running:
Which Windows Operating System am I running?
Mac OS X: How Do I Find Which Mac OS X Version Is on My Computer?
Write me back when you have time and I will be happy to help.
Cheers,
Click the “Kudos Thumbs Up" at the bottom of this post to say “Thanks” for helping!
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
W a t e r b o y 71
I work on behalf of HP

OFFICEJET 4622 WILL NOT PRINT WIRELESSLY AFTER MULTIPLE TIME TRING TO INSTALL mutiple times

My printer will not print wirelessly. I see that it is installed and the firewalls are turned off but it will not print

Hello phdavid53,
Welcome to the HP Forums!
I understand your Officejet 4622 will not print wireless. I will do my best to assist you! First, I would like to ask you a couple of questions to clarify: When you installed this printer on your computer, were you able to print a document? Did the installation state it had a successful wireless connection?
I would recommend following this entire HP document on Printer Does Not Maintain Wireless Connection.
What is your operating system on your computer? Windows or Mac?
If you were never able to install this printer over a wireless connection through the software, then please follow this HP document on 'Unable to Find Printer' Error Message Displays on the Computer During a Wireless Network Installati.... I will be looking forward to hearing from you. Have a great night!
I worked on behalf of HP.

HP Officejet Pro 8500A not printing from black cartridge

This happened in an instant-no warning. I have tried all known troubleshooting and have disconnected. The cartridge is one month old - no error messages.

Hello there! Welcome to the forums @Mickgogs ,
I would recommend scrolling up to my last message about the black ink not printing. I have posted a troubleshooting guide to help resolve the issue. If the steps don't help, call HP directly to see what your options are.
Re: HP Officejet Pro 8500A not printing from black cartridge
HP's contact info:
If you are calling within North America, the number is 1-800-474-6836 and if you are calling outside of the US/Canada,: click here.
Have a great weekend
R a i n b o w 7000I work on behalf of HP
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HP Officejet pro 8500a not printing black

HP Officejet pro 8500a not printing black, we put new cartridges in two times, we replaced the printer head. If I change the document to a blue color, it will print that.

Hi Martymartin,
Welcome to the HP Support forums. I gather that your Officejet Pro 8500a will not print black ink but will print blue ink.
I have included a document with trouble shooting steps to take to help resolve this issue. If the steps in your document don't resolve the issue please call our technical support at 1-800-474-6836 if you live in the USA/Canada region. If you live outside the USA/Canada region please click the link below to find the Technical Support number for your country/region.
Printer Does Not Print Black Ink or Color Ink, or Prints Blank Pages
Hewlett Packard Technical Support
Regards,
Happytohelp01
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I work on behalf of HP

Windows 8.1 and officejet 6110xi - Will not print but scans okay?

Today Jan 5th, 2014 installed Windows 8.1 on my dell desktop.
Now the HP officejet 6110xi will not print.
The scan mode seems to work.
I have tried all of the HP work-a-rounds but no luck!

Hi kmwenman,
Is this issue happening on all 4 machine that you have installed the Officejet 8620 on?
Please download and install the HP Print and Scan Doctor and let me know the outcome of each test performed. Please run this on all of the computers the printer is installed on if the issue is occurring.
You will see a wrench, a yellow exclamation mark, a red X, or a check mark next each tested item.
Click here to download and run the utility > HP Print and Scan Doctor
Is the printer connected directly to a wall outlet or a surge protector? (It is best to connect directly to the wall)
Do you have any other HP Printers installed on these computers? If so, do you still have the printer(s)?
Is this an HP laptop or a different brand?
Are all the computers running 8.1?
I look forward to hearing from you.
Please click the Thumbs up icon below to thank me for responding.
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Sunshyn2005 - I work on behalf of HP

HP Officejet 4630 Will Not Print, despite empty spool

I can not get my printer to print from my laptop, nor my desktop. The print job goes to the printing que and shows it "printing", then "0" documents left to print. Where is it printing? Not at my printer, that's for sure! I have uninstalled the printers (in the 'printers and devices') and reinstalled via usb. I have rebooted the printer (unplugged, waited, plugged back in), rebooted my computers, and rebooted the network. I can not print from the network, nor via usb. I ran the troublshooting printer wizard, still nothing. I'm still running Windows 8.1. Help? -Lyons

Hi cjones87,
Welcome to the HP Forums! I understand that your HP Officejet 4630, will not print wireless to your laptop. I am happy to help you with this wireless issue! I have some questions for you:
What Operating System are you using? Windows or Mac? What version?
Is the power cable plugged into a surge protector or directly to the wall outlet? Issues when Connected to an Uninterruptible Power Supply/Power Strip/Surge Protector. This applies to Inkjet printers as well.
Is your printer's firmware up-to-date? Getting the Latest Firmware and Printer Updates.
In the meantime, try printing a Network Configuration Page. Printing a Network Configuration Page. Look for an IP Address, place it into a browser's address bar, and see if it can bring up the Embedded Web Server.
Also if you are using Windows, please try our HP Print and Scan Doctor, and let me know what happens.
Hope to hear back from you, and thank you for posting!
RnRMusicMan
I work on behalf of HP
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OfficeJet 6600 will not install on computer with WIndows 8.

I just purchased an ASUS laptop and already own an HP Officejet 6600. I tried today to install the printer on the ASUS but I receive the error that it will only run on XP, VISTA and Windows 7. What can I do to make the two connect and install the printer? My printer is in perfect condition and I do not want to buy a different one.

Hi,
Ensure the printer is powered on and connected with a USB or to the same network as your PC.
Then download and follow this tool, it will obtain and launch the latest installation for your oerating system:
http://h20180.www2.hp.com/apps/Nav?h_pagetype=s-926&h_lang=en&h_client=s-h-e016-1&h_keyword=dg-PIW&j...
Regards,
Shlomi
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If my post resolve your problem please mark it as an Accepted Solution

Officejet 6600 fax not showing up in menu using windows 7 64

I using windows 7 64 I reinstalled hp software for Officejet 6600 all in one, but my faxing software will not show up in the menu . I have removed all drivers related to Officejet 6600 several times same problem every time . The fax menu was there before all hardware is still the same.

Hi G2123,
I understand you are no longer able to fax from your computer as the Officejet 6600 fax is not showing up. I suggest starting with the HP Print and Scan Doctor.
The HP Print and Scan Doctor is a free utility (tool) that helps to quickly resolve common printing, scanning and connectivity issues including but not limited to:
Connectivity :
USB: Verifies that the USB connection from your computer to the HP product is working correctly.
Network: Verifies that the network connection between your computer and your network is working correctly.
Device Status Test : Checks for device errors such as out of paper, paper jams, carriage stalls, and paper feed issues, and then provides instructions for fixing the error.
Driver Check : Checks for missing or corrupt driver files.
Device Manager : Checks for problems in Device Manager that would prevent printing.
Device Online : Checks if the product has been paused or set to offline, and then sets the status back to online if necessary.
Print Queue : Checks for and clears pending print jobs in the print queue (a log of print jobs waiting to print).
Port Match : Checks the port settings for the HP product.
Device Conflicts : Checks for conflicts with other drivers, such as other printer brands.
Ink Issues : Checks the cartridges and ink levels for issues that affect print quality.
Print Settings : Checks and adjusts the print quality settings.
Test Print : Prints a test page for print quality evaluation, and provides options for cleaning and aligning the printhead if necessary.
Scan Tests : Checks the scan mechanism, drivers, and registry entries.
You can also click the Printer menu to find the additional features such as cleaning printheads, aligning printheads, checking ink levels, and viewing advanced printer data for your selected printer.
Source: Try the HP Print and Scan Doctor for Windows
Click here to download and run the utility > HP Print and Scan Doctor
Please let me know if this resolves the issue, thanks.
Please click the Thumbs up icon below to thank me for responding.
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Sunshyn2005 - I work on behalf of HP

HP Officejet 6600 won't print in black and white

So I have a HP Officejet 6600 which recently ran out of it's magenta cartridge. I knew I wouldn't be able to print in color, but when I went to the printer and set preferences to print black only it still tells me I need to replace the magenta cartridge before I can resume printing. This is extremely annoying because I start school monday and have syllabi and things I need to print out. Please don't tell me to order or go out and buy a magenta cartridge. I just need to know how to get this specific printer to work using only black ink when the color cartidges are depleted.

There are a few reasons color ink is used, even when printing black only: Some ink is used to keep the nozzles from drying out. When printing (even black only) the color printhead, attached to the same structure as the black printhead, is waving around in the air and the nozzles would clog if there were no servicing.When automatic duplex printing the front page typically has a thin underprint of color ink under the black to "set" the black ink. It is not intuitive, but this causes the black ink to dry faster, reducing the chances of smearing the ink as the page is pulled back into the printer to print the back side.Graphics are typically printed with a mixture of color ink rather than black. The color droplets are much smaller than the black droplets. The composite black (made from colors) gives visibly better grayscale graphics results. (For some drivers there is an option for printing in grayscale as "black ink only" or "High quality grayscale".) Printing in "Best" quality typically underprints balck with color to give a darker black.The pigmented black ink is not compatible with photo apper. If photo paper is detected or selected in the driver the printer will mix color ink to make black.Depending on the driver the option for "black ink only" may not be available when color ink will be needed, for example in the duplex printing case. See the document here for information on how ink is used in the printing process. In the language of that document the Officejet 6600 is an IIC printer. If you want a printer that can print with no color ink at all I would suggest something like a monochrome Laserjet, or an IPH printer such as the Deskjet 6980 or Officejet 8040a that would allow printing with the color cartridge removed compeltely.

Error B839FBD8 on officejet 6600 can not get pass this can someone help please

Hi i got a Hp officejet 6600 when i turn it on it start to load when it goes to ERROE B839FBD8
can someone help me thank you Robert

Hi @Robert21,
Welcome to the HP Support Forums! I see when you power up your HP Officejet 6600 you get an error message on the front panel 'B839FBD8'.
First I would like you to perform a hard reset on the printer:
1. Unplug all cables and memory cards from the printer. Unplug the power cord, directly from the back of the printer while the printer is still turned on.
2. Unplug the other end of the cord from the power source.
3. If there is a power module on the power cord, disconnect one end and reconnect it.
4. After 60 seconds, plug the cord directly into a wall outlet (not a surge protector or battery backup as they can cause the printer to lose basic functionality over time).
5. Plug the power cord into the back of the printer.
6. The printer should automatically power back up. If it doesn't, turn it on with the power button.
7. Try making a photocopy (if your printer is an all-in-on printer) before connecting any other cables to the printer.
8. Connect any other needed cables to the printer.
Are you still seeing the error message? If yes, please call our technical support at 800-474-6836 as it may be the printers hardware. If you live outside the US/Canada Region, please click the link below to get the support number for your region.
http://www8.hp.com/us/en/contact-hp/ww-phone-assist.html
Thank you,
HevnLgh
I work on behalf of HP
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HP officejet 6600 won't print

HP officejet 6600 won't resume. Msg says "paused" but cant get it to resume. I've shut it down and replugged both the computer to which it is attached by wire, and stop/started the computer. No luck. Ideas?

It won't print in black and white and HP WILL NOT ANSWER any of these requests because it's their way of stealing you money without really telling you they are. Imagine that???

OfficeJet 4500 will not print two sided over network

I'm running on Windows 7 with an OfficeJet 4500 G510n-z over WiFi. Printer works great except that it will not print two sided. We've used a non-WiFi 4500 to print two sided before. With the new printer the first pages print and the pop-up shows on the laptop (prompt to flip paper over) but nothing happens. The second pages never print.
I've run all of the HP print and network diagnostics. Everything appears to be OK.

The solution below was found on the sticky post at the top of this board "Fixes and Workarounds from HP"
I think the patch below only applies if you have the original printer software installed, I assume this issue was fixed in later versions of the printer software, Read the patch information carefully.
http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=mp-69847-2&lc=en&dlc=en&cc=us&...
This Print Driver Update contains improvements for issues related to the following applications and/or print functionality:
     Microsoft Office 2007
     Duplex printing via network
     Printing from Intuit applications
     Print margin accuracy
     Thai language font

Officejet 6500 printhead not printing black ink

I just purchased a new printhead and it shows I have full new black ink cartridge, but it prints all colors except black.

Hello bstimson1.
Welcome to the HP Forums! I understand your Officejet 6500, after purchasing a brand new printhead, is still not printing in black ink.
Now, buying a brand new printhead is not a guaranteed fix, but I can certainly try and resolve this issue. When purchasing this printhead, did you receive setup ink cartridges? Additionally, where did you purchased the printhead?
Did you clean the electrical contacts inside the product, before installing this printhead? I will provide an HP document on performing this step here.
Please follow this HP document on Common Print Quality Problems, as well. If you "Clean the Printhead" three times, you could see improvement.
Please inform me your troubleshooting steps.
Looking forward to hear from you.
Hello adeterman.
Welcome to the HP Forums as well! I understand you are not witnessing any black ink when printing a document. What type of printer do you have? Click here to find out: Model Number.
I am going to recommend following this entire HP document on Common Print Quality Problems.
If you are still receiving a defective printout, please contact HP techincal support for further assistance. Click here to find out: HP Worldwide Contact.
Please inform me your troubleshooting steps.
Good Luck.
I worked on behalf of HP.

OfficeJet 6600 - Apps not printing

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