Officejet 6600 boots and gives an improper shutdown error

My officejet 6600 lost power due to a plug being pulled, since then it boots and during post it says there was an improper shutdown, then tries to feed paper and shows an error of b8658a1e.  it then flashes all leds and shows an improper shutdown was preformed and to power down.  This is a never ending cycle.  I tried pulling the paper and the ink, tried pulling power, same error.

Hi @aaronkessler,
Welcome to the HP Support Forums! I see your HP Officejet 6600 lost power due to the power supply being pulled and now you always get an improper shut down error message and code.
I would like you to perform a Hard Reset:
1. Unplug all cables and memory cards from the printer. Unplug the power cord, directly from the back of the printer while the printer is still turned on.
2. Unplug the other end of the cord from the power source.
3. If there is a power module on the power cord, disconnect one end and reconnect it.
4. After 60 seconds, plug the cord directly into a wall outlet (not a surge protector or battery backup as they can cause the printer to lose basic functionality over time).
5. Plug the power cord into the back of the printer.
6. The printer should automatically power back up. If it doesn't, turn it on with the power button.
7. Try making a photocopy (if your printer is an all-in-on printer) before connecting any other cables to the printer.
8. Connect any other needed cables to the printer.
If you are still getting the same error message after the Hard Reset, please check your inbox, I have sent you a Private message on the Forums, go to your Userpage to the right of your Username you will see your inbox.
Thanks,
HevnLgh
I work on behalf of HP
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" to the left of the reply button to say “Thanks” for helping!

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    0x1031a3000 - 0x1032e1fff com.apple.CoreData 102.1 (250) <8DDA49A1-F78C-DE30-8B58-EBC49E4E7ABF> /System/Library/Frameworks/CoreData.framework/Versions/A/CoreData
    0x103379000 - 0x10345dfff com.apple.DesktopServices 1.5.3 (1.5.3) <F443ED58-3761-116F-A8B2-C6DC29B7D119> /System/Library/PrivateFrameworks/DesktopServicesPriv.framework/Versions/A/Desk topServicesPriv
    0x1034ab000 - 0x1037a9fe7 com.apple.HIToolbox 1.6.2 (???) <D463A388-244E-047A-E49A-4DA6C15BD1BA> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.fra mework/Versions/A/HIToolbox
    0x1038d5000 - 0x103c6dfff com.apple.QuartzCore 1.6.1 (227.8) <E296B174-F7CB-F021-D103-091CCB33BBEB> /System/Library/Frameworks/QuartzCore.framework/Versions/A/QuartzCore
    0x103d9a000 - 0x103da5ff7 com.apple.speech.recognition.framework 3.11.1 (3.11.1) <F0DDF27E-DB55-07CE-E548-C62095BE8167> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SpeechRecogni tion.framework/Versions/A/SpeechRecognition
    0x103daf000 - 0x103df6ff7 com.apple.coreui 2 (113) <60D2FE5C-8470-A0F4-379B-1E90FBD4FE7D> /System/Library/PrivateFrameworks/CoreUI.framework/Versions/A/CoreUI
    0x103e1b000 - 0x103e9afff com.apple.audio.CoreAudio 3.2.2 (3.2.2) <2633DFAC-F6A6-489D-8DF0-F12639CCD8C4> /System/Library/Frameworks/CoreAudio.framework/Versions/A/CoreAudio
    0x103ed0000 - 0x103ed1fff liblangid.dylib ??? (???) <EA4D1607-2BD5-2EE2-2A3B-632EEE5A444D> /usr/lib/liblangid.dylib
    0x103ed5000 - 0x103eebff7 com.apple.MultitouchSupport.framework 204.9 (204.9) <2BBD800A-0456-D90D-3205-8CE61F3A8F05> /System/Library/PrivateFrameworks/MultitouchSupport.framework/Versions/A/Multit ouchSupport
    0x103ef8000 - 0x1045ec537 com.apple.CoreGraphics 1.536.12 (???) <0DCA088B-0C6B-146F-0341-9E0212B5CA50> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/CoreGraphics
    0x1046dc000 - 0x104896fef com.apple.ImageIO.framework 3.0.1 (3.0.1) <10202E28-34DD-71CA-BE5D-1BE5C8DE2198> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/ImageIO
    0x1048fc000 - 0x104979fe7 com.apple.CoreText 3.1.0 (???) <B4BFF82D-CA77-9A8E-2C7E-66367E807C7C> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreText.framework/Versions/A/CoreText
    0x1049b7000 - 0x104a51fff com.apple.ApplicationServices.ATS 4.1 (???) <E2A107C5-0230-265A-E40D-CFE0219C99E1> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/ATS
    0x104a7a000 - 0x104b2eff7 com.apple.ColorSync 4.6.2 (4.6.2) <78A86D96-7758-6BFE-7231-A0C70F185FDD> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ColorSync.framework/Versions/A/ColorSync
    0x104b6b000 - 0x104bbcfe7 com.apple.HIServices 1.8.0 (???) <113EEB8A-8EC6-9F86-EF46-4BA5C2CBF77C> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ HIServices.framework/Versions/A/HIServices
    0x104be8000 - 0x104bfdff7 com.apple.LangAnalysis 1.6.6 (1.6.6) <E83DAF4F-F284-BE0B-3D9D-D573023098B4> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ LangAnalysis.framework/Versions/A/LangAnalysis
    0x104c0b000 - 0x104c8ffe7 com.apple.print.framework.PrintCore 6.1 (312.3) <33C0EADA-243E-1897-335D-17C5DC6A14A9> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ PrintCore.framework/Versions/A/PrintCore
    0x104cc5000 - 0x104d06fef com.apple.QD 3.33 (???) <3F528878-21F5-B2B5-8A9B-DF067BF91922> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ QD.framework/Versions/A/QD
    0x104d1e000 - 0x104d32ff7 com.apple.speech.synthesis.framework 3.10.35 (3.10.35) <621B7415-A0B9-07A7-F313-36BEEDD7B132> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ SpeechSynthesis.framework/Versions/A/SpeechSynthesis
    0x104d43000 - 0x104d43ff7 com.apple.Accelerate 1.5 (Accelerate 1.5) <E517A811-E0E6-89D0-F397-66122C7A25A4> /System/Library/Frameworks/Accelerate.framework/Versions/A/Accelerate
    0x104d46000 - 0x104d95fef libTIFF.dylib ??? (???) <796A1E6E-09B0-64F4-35F7-2ACEE9C2B429> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libTIFF.dylib
    0x104da2000 - 0x104da7fff libGIF.dylib ??? (???) <9DB87A71-27B7-A909-461B-F886DB2BD622> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libGIF.dylib
    0x104dac000 - 0x104dcafff libPng.dylib ??? (???) <7635B74B-5415-9767-A881-E0B017F62376> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libPng.dylib
    0x104dd2000 - 0x104dd4fff libRadiance.dylib ??? (???) <376EAE92-8F25-9202-CC35-8EED5BD471FC> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libRadiance.dylib
    0x104dd8000 - 0x104dfefe7 libJPEG.dylib ??? (???) <89DFAA03-2801-BB31-1F4D-1AE0804E08BF> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libJPEG.dylib
    0x104e06000 - 0x104ee0ff7 com.apple.vImage 4.0 (4.0) <354F34BF-B221-A3C9-2CA7-9BE5E14AD5AD> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vImage.fr amework/Versions/A/vImage
    0x104eef000 - 0x104eefff7 com.apple.Accelerate.vecLib 3.5 (vecLib 3.5) <BA861575-B0DE-50F5-A799-BDF188A3D4EF> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/vecLib
    0x104ef2000 - 0x104f38fe7 libvDSP.dylib ??? (???) <2DAA1591-8AE8-B411-7D01-68DE99C63CEE> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libvDSP.dylib
    0x104f40000 - 0x104faafe7 libvMisc.dylib ??? (???) <524DC30F-6A54-CCED-56D9-F57033B06E99> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libvMisc.dylib
    0x104fb4000 - 0x1057befe7 libBLAS.dylib ??? (???) <FC941ECB-71D0-FAE3-DCBF-C5A619E594B8> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libBLAS.dylib
    0x105807000 - 0x105c4afef libLAPACK.dylib ??? (???) <0CC61C98-FF51-67B3-F3D8-C5E430C201A9> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libLAPACK.dylib
    0x105dd7000 - 0x105ee6ff7 libcrypto.0.9.8.dylib ??? (???) <A2DA70D0-02AE-89FA-1CDA-B3CA986CAE6D> /usr/lib/libcrypto.0.9.8.dylib
    0x105f4b000 - 0x105f4cff7 com.apple.TrustEvaluationAgent 1.1 (1) <51867586-1C71-AE37-EAAD-535A58DD3550> /System/Library/PrivateFrameworks/TrustEvaluationAgent.framework/Versions/A/Tru stEvaluationAgent
    0x105f50000 - 0x10600cff7 libFontParser.dylib ??? (???) <99DEA723-9D02-2361-E3C7-034E25C5B829> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/Resources/libFontParser.dylib
    0x106103000 - 0x106138ff7 libcups.2.dylib ??? (???) <0D020D80-F9D5-55DE-9CCE-9B80CDF08FC4> /usr/lib/libcups.2.dylib
    0x106147000 - 0x1061f6fff edu.mit.Kerberos 6.5.9 (6.5.9) <42364D54-C647-14DE-2B1C-D94DAA03F092> /System/Library/Frameworks/Kerberos.framework/Versions/A/Kerberos
    0x10621c000 - 0x10623dfff libresolv.9.dylib ??? (???) <01C7C750-7F6A-89B3-C586-5C50A839019E> /usr/lib/libresolv.9.dylib
    0x106247000 - 0x106247ff7 com.apple.vecLib 3.5 (vecLib 3.5) <5B072584-9579-F54F-180E-5D425B37E85C> /System/Library/Frameworks/vecLib.framework/Versions/A/vecLib
    0x10624a000 - 0x10629ffef com.apple.framework.familycontrols 2.0 (2.0) <8DD78DC7-4C73-EDE6-86A4-BC35B335ED5F> /System/Library/PrivateFrameworks/FamilyControls.framework/Versions/A/FamilyCon trols
    0x1062bc000 - 0x106371fe7 com.apple.ink.framework 1.3.1 (105) <5AA00FE5-B251-44AF-5108-44AA927C053C> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Ink.framework /Versions/A/Ink
    0x1063a4000 - 0x1063c8ff7 com.apple.CoreVideo 1.6.0 (43.1) <FF310442-03F4-648D-4CD2-D7AC459901D5> /System/Library/Frameworks/CoreVideo.framework/Versions/A/CoreVideo
    0x1063e1000 - 0x1063f0fef com.apple.opengl 1.6.5 (1.6.5) <30D6B03B-4B4C-1F78-1FDB-0403E7FE8707> /System/Library/Frameworks/OpenGL.framework/Versions/A/OpenGL
    0x1063f8000 - 0x10642dfff libGLImage.dylib ??? (???) <8AB3A26A-4CC4-4E6D-95CC-530FD7204599> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLImage.dyl ib
    0x106434000 - 0x106456ff7 com.apple.opencl 12 (12) <533D6753-D6E4-EC34-E93B-8F6498B50FBA> /System/Library/Frameworks/OpenCL.framework/Versions/A/OpenCL
    0x10645f000 - 0x106465ff7 IOSurface ??? (???) <8E0EE904-59D1-9AA0-CE55-B1777F4BAEC1> /System/Library/Frameworks/IOSurface.framework/Versions/A/IOSurface
    0x10646e000 - 0x1064cafff libGLU.dylib ??? (???) <6A6612BC-1AF9-08EC-80B2-B697238EED47> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLU.dylib
    0x1064de000 - 0x1064f1fff libGL.dylib ??? (???) <5F9DAF5F-C25C-B6C2-C9BC-3D91D723FD85> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGL.dylib
    0x106501000 - 0x106606fe7 libGLProgrammability.dylib ??? (???) <50498DA4-A2D6-260E-5C6E-994AF9BBDB98> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLProgramma bility.dylib
    0x106629000 - 0x10662cff7 libCoreVMClient.dylib ??? (???) <1C6D04BA-5F78-CC4D-26CB-7904919042B9> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libCoreVMClien t.dylib
    0x106631000 - 0x106636fff libGFXShared.dylib ??? (???) <05345B3E-5705-3C2A-464E-052B1DDA45B7> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGFXShared.d ylib
    0x10663b000 - 0x1066c7fef SecurityFoundation ??? (???) <B69E2FF9-A698-4923-BC8B-180224B6EF75> /System/Library/Frameworks/SecurityFoundation.framework/Versions/A/SecurityFoun dation
    0x10670b000 - 0x106712fff com.apple.OpenDirectory 10.6 (10.6) <72A65D76-7831-D31E-F1B3-9E48BF26A98B> /System/Library/Frameworks/OpenDirectory.framework/Versions/A/OpenDirectory
    0x10671b000 - 0x106734fff com.apple.CFOpenDirectory 10.6 (10.6) <0F46E102-8B8E-0995-BA85-3D9608F0A30C> /System/Library/Frameworks/OpenDirectory.framework/Versions/A/Frameworks/CFOpen Directory.framework/Versions/A/CFOpenDirectory
    0x106749000 - 0x106798ff7 com.apple.DirectoryService.PasswordServerFramework 6.0 (6.0) <14FD0978-4BE0-336B-A19E-F388694583EB> /System/Library/PrivateFrameworks/PasswordServer.framework/Versions/A/PasswordS erver
    0x1067b9000 - 0x1067d9ff7 com.apple.DirectoryService.Framework 3.6 (621.1) <FC0C2E15-84E2-B4A8-18EE-3AE620111627> /System/Library/Frameworks/DirectoryService.framework/Versions/A/DirectoryServi ce
    0x1067e3000 - 0x1067f5fe7 libsasl2.2.dylib ??? (???) <76B83C8D-8EFE-4467-0F75-275648AFED97> /usr/lib/libsasl2.2.dylib
    0x1067fc000 - 0x1068fcfef com.apple.DiskImagesFramework 10.6 (281) <8C1B230C-AE15-4F19-F5BB-ADCBFC136E08> /System/Library/PrivateFrameworks/DiskImages.framework/Versions/A/DiskImages
    0x106959000 - 0x106963ff7 com.apple.bsd.ServiceManagement 1.0 (1.0) <1FD03A3C-C98E-7C03-35F2-4571CF3E90E1> /System/Library/Frameworks/ServiceManagement.framework/Versions/A/ServiceManage ment
    0x10696d000 - 0x106a44fff com.apple.DiscRecording 5.0.3 (5030.4.2) <B8E82FC9-111E-E8D7-EED3-5FE1F96F9047> /System/Library/Frameworks/DiscRecording.framework/Versions/A/DiscRecording
    0x106aa4000 - 0x106adffff libcurl.4.dylib ??? (???) <383AC19D-AEED-9F53-DEA3-FF118BDD3735> /usr/lib/libcurl.4.dylib
    0x106aed000 - 0x106af9fef libbz2.1.0.dylib ??? (???) <4AA81AA7-DF37-6430-07D1-F59F37AEC357> /usr/lib/libbz2.1.0.dylib
    0x106afe000 - 0x106b3cfe7 com.apple.MediaKit 10.0 (472) <5C9E6EAA-D074-96B8-81AC-F52D8B6D8AAC> /System/Library/PrivateFrameworks/MediaKit.framework/Versions/A/MediaKit
    0x106b4f000 - 0x106b86ff7 libssl.0.9.8.dylib ??? (???) <2D7FAEF9-A3CD-9F80-7CDE-852D3C93AEDB> /usr/lib/libssl.0.9.8.dylib
    0x106b9b000 - 0x106bd8fff com.apple.LDAPFramework 2.0 (120.1) <05A853F5-76B9-AF27-6548-A2450AE86451> /System/Library/Frameworks/LDAP.framework/Versions/A/LDAP
    0x106be5000 - 0x106ca9fef com.apple.installframework 518.1.1 (574) <AAADA50D-1A2D-02C1-24CC-8290EAF1D79E> /System/Library/PrivateFrameworks/Install.framework/Versions/A/Install
    0x106d2a000 - 0x106d64fff com.apple.bom 10.0 (164) <E5C9AFBD-68C1-197E-72B0-B43295DC87DC> /System/Library/PrivateFrameworks/Bom.framework/Versions/A/Bom
    0x106d74000 - 0x106d83fff libxar.1.dylib ??? (???) <0E323815-A88A-E239-973F-2819CED2282E> /usr/lib/libxar.1.dylib
    0x106d8b000 - 0x106f0ffff com.apple.JavaScriptCore 6531 (6531.5) <8C470ACB-1A45-71FC-673D-34EA3F5EF0DC> /System/Library/Frameworks/JavaScriptCore.framework/Versions/A/JavaScriptCore
    0x106f79000 - 0x106faeff7 com.apple.DiskManagement 3.1 (351) <5BCA7900-24F5-CCED-5830-37171FCD9C09> /System/Library/PrivateFrameworks/DiskManagement.framework/Versions/A/DiskManag ement
    0x106fca000 - 0x106fd7ff7 com.apple.AppleFSCompression 1.0 (1.0) <06099990-D14E-CBD3-8E6A-23905A3B4A48> /System/Library/PrivateFrameworks/AppleFSCompression.framework/Versions/A/Apple FSCompression
    0x106fdf000 - 0x106feafff com.apple.CrashReporterSupport 10.6.2 (239) <9A14C43B-69B0-842E-3149-2F580DC13A50> /System/Library/PrivateFrameworks/CrashReporterSupport.framework/Versions/A/Cra shReporterSupport
    0x106ff7000 - 0x107a1afe7 com.apple.WebCore 6531 (6531.9) <6DEBA397-4369-A8B1-1757-40FD454F6B51> /System/Library/Frameworks/WebKit.framework/Versions/A/Frameworks/WebCore.frame work/Versions/A/WebCore
    0x107f5b000 - 0x107f60ff7 com.apple.CommonPanels 1.2.4 (91) <4D84803B-BD06-D80E-15AE-EFBE43F93605> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CommonPanels. framework/Versions/A/CommonPanels
    0x107f68000 - 0x107f6bfff com.apple.help 1.3.1 (41) <54B79BA2-B71B-268E-8752-5C8EE00E49E4> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Help.framewor k/Versions/A/Help
    0x107f71000 - 0x107f87fff com.apple.ImageCapture 6.0 (6.0) <5B5AF8FB-C12A-B51F-94FC-3EC4698E818E> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/ImageCapture. framework/Versions/A/ImageCapture
    0x107fa1000 - 0x107fbcff7 com.apple.openscripting 1.3.1 (???) <FD46A0FE-AC79-3EF7-AB4F-396D376DDE71> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/OpenScripting .framework/Versions/A/OpenScripting
    0x107fcd000 - 0x107fcffff com.apple.print.framework.Print 6.0 (237) <70DA9755-5DC1-716B-77E2-E42C5DAB85A2> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Print.framewo rk/Versions/A/Print
    0x107fd4000 - 0x107fd7ff7 com.apple.securityhi 4.0 (36638) <77F40B57-2D97-7AE5-1331-8945C71DFB57> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SecurityHI.fr amework/Versions/A/SecurityHI
    0x1082e7000 - 0x1082f4fe7 libCSync.A.dylib ??? (???) <F4066C8C-2A3E-4F2F-9F4D-03DB56F7C5CB> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libCSync.A.dylib
    0x1085a4000 - 0x1085e1fef libFontRegistry.dylib ??? (???) <8712832A-A980-3AAF-0D88-50164898F38E> /System/Library/Frameworks/ApplicationServices.framework/Frameworks/ATS.framewo rk/Resources/libFontRegistry.dylib
    0x108700000 - 0x108704ff7 libCGXType.A.dylib ??? (???) <E11B4D25-2251-4646-118C-87BD4C57A194> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libCGXType.A.dylib
    0x10870e000 - 0x10873ffef libTrueTypeScaler.dylib ??? (???) <8291D9BB-97B2-AD06-D565-58A14A20D617> /System/Library/Frameworks/ApplicationServices.framework/Frameworks/ATS.framewo rk/Resources/libTrueTypeScaler.dylib
    0x10874c000 - 0x10878fff7 libRIP.A.dylib ??? (???) <9CA0768E-C2DF-61FD-F475-DB48F4219B49> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libRIP.A.dylib
    0x7fff5fc00000 - 0x7fff5fc3bdef dyld 132.1 (???) <B633F790-4DDB-53CD-7ACF-2A3682BCEA9F> /usr/lib/dyld
    0x7fffffe00000 - 0x7fffffe01fff libSystem.B.dylib ??? (???) <526DD3E5-2A8B-4512-ED97-01B832369959> /usr/lib/libSystem.B.dylib
    Model: MacBookPro5,2, BootROM MBP52.008E.B00, 2 processors, Intel Core 2 Duo, 2.66 GHz, 4 GB, SMC 1.42f4
    Graphics: NVIDIA GeForce 9600M GT, NVIDIA GeForce 9600M GT, PCIe, 512 MB
    Graphics: NVIDIA GeForce 9400M, NVIDIA GeForce 9400M, PCI, 256 MB
    Memory Module: global_name
    AirPort: spairportwireless_card_type_airportextreme (0x14E4, 0x8D), Broadcom BCM43xx 1.0 (5.10.91.19)
    Bluetooth: Version 2.2.4f3, 2 service, 0 devices, 0 incoming serial ports
    Network Service: AirPort, AirPort, en1
    Serial ATA Device: Hitachi HTS543232L9SA02, 298.09 GB
    Serial ATA Device: HL-DT-ST DVDRW GS21N
    USB Device: Built-in iSight, 0x05ac (Apple Inc.), 0x8507, 0x24400000
    USB Device: Apple Internal Keyboard / Trackpad, 0x05ac (Apple Inc.), 0x0236, 0x04600000
    USB Device: IR Receiver, 0x05ac (Apple Inc.), 0x8242, 0x04500000
    USB Device: BRCM2046 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0x06100000
    USB Device: Bluetooth USB Host Controller, 0x05ac (Apple Inc.), 0x8217, 0x06110000

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    Thread 6 Crashed: Dispatch queue: com.apple.root.default-priority
    0 libSystem.B.dylib 0x00007fff87f2dfa3 memcmp + 19
    1 com.apple.CoreFoundation 0x00007fff8793b084 __CFBinaryPlistGetTopLevelInfo + 116
    2 com.apple.CoreFoundation 0x00007fff8793aeb1 __CFTryParseBinaryPlist + 145
    3 com.apple.CoreFoundation 0x00007fff8793a986 _CFPropertyListCreateWithData + 150
    4 com.apple.CoreFoundation 0x00007fff879b0f82 _CFPropertyListCreateFromXMLData + 210
    5 com.apple.Foundation 0x00007fff84b1d0e3 +[NSPropertyListSerialization propertyListFromData:mutabilityOption:format:errorDescription:] + 56
    6 com.apple.installframework 0x00007fff8787c63e IFJS_SystemPlistAtPathFunction + 216
    7 com.apple.JavaScriptCore 0x00007fff8378173b JSC::JSCallbackFunction::call(JSC::ExecState*, JSC::JSObject*, JSC::JSValue, JSC::ArgList const&) + 267
    8 com.apple.JavaScriptCore 0x00007fff837c4670 ctiop_callNotJSFunction + 480
    9 ??? 0x000046f078e048f7 0 + 77998634060023
    10 com.apple.JavaScriptCore 0x00007fff836cb9a2 JSC::Interpreter::execute(JSC::ProgramNode*, JSC::ExecState*, JSC::ScopeChainNode*, JSC::JSObject*, JSC::JSValue*) + 626

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    expr: syntax error
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    I ran a strace for a couple seconds and ctrl-c'ed to stop/kill it. I posted the log: http://pastebin.ca/674360 ...
    I see errors so I searched for those files:
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    /etc/ld.so.cache
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    Nevermind. I found the answer in http://www.adobeforums.com/cgi-bin/webx/.3bc4b92f ... :)

  • Windows 8.1 Random Slow Startups, "Improper Shutdowns"

    Is this the right subforum? I almost chose frezes/hangs but that's not exactly what it is so...
    Please note that this is a copy/paste from another forum where I sought help. Today is another day from the one referenced in the indented text below. In fact, my system had a clean and safe boot with no speed issues or stalling tonight. The issue is not consistent. Though I was seeking help at another forum, I grew uncomfortable with the steps asked of me (deleting caches and temp files that I'd rather keep and using a third-party defragger; getting standoffish when I requested explanation for why I was being asked to run three or more "cleaner" programs and if defragging was honestly necessary on a mostly-new machine that just got a clean bill of health from HP) and was brushed aside with something of an attitude. Here's the original info on the issue:
    Alright, so, yesterday I noticed that it seemed to take a little longer than usual to start up my laptop (HP Pavilion 17-7042nr with Windows 8.1 64-bit; I've only had it a short amount of time and it was purchased refurbished). I didn't think too much of it, however, since I was starting it at the same time as my seven-year-old Vista machine so by comparison it was still way faster (20+ seconds vs. the old one's 2 minutes). After that, didn't think anything of it...
    Today, however, I started it up on its own and it took far too long compared to how it used to behave. I've noticed this a few times in the past, but always figured Windows was adjusting itself after I'd installed stuff etc. But since there was no need for it to do that this time, I got suspicious and started looking in the event viewer. To my shock, it claimed that the last shutdown was improper and that's why it took forever; it was actually rebooting.
    Trouble is, as far as I knew, no it most certainly did not shut down improperly. I turned it off using the power button, which is set from the power plan to perform a shut down. It did the normal thing: processed the shut down, turned off the screen, and shortly after turned off all system lights except of course the one to indicate that it was plugged in. All seemed well, and was not slower than usual or anything of that sort. So I have no clue why or how it's shutting down improperly.
    But not only that, I tracked it back and several times, as far back as the 19th of February (as well as a couple of times while it was in HP's custody for unrelated maintenance; they apparently did not notice it, either, as it was given a clean bill of health before return) this has been occurring. I've transferred a ton of files, settings, programs, etc. since then so I really didn't want to do a Restore. I did, however, consider it... only to discover that my previous Restore Points before the system was returned by HP have been destroyed. So no chance of going back before the 19th, even if I wanted to (I don't, frankly).
    I have no clue what's going on, but here's the events from the first ever time it happened:
    the logoff/power down is listed as:
    Information    2/19/2015 5:09:11 AM    Kernel-Power    109    (103)
               --  "The kernel power manager has initiated a shutdown transition."
    Information    2/19/2015 5:09:37 AM    Winlogon    7002    (1102)
              -- "User Logoff Notification for Customer Experience Improvement Program"
    after that the next relevant things which involve the boot up:
    Information    2/19/2015 4:42:36 PM    Kernel-Boot    20    None
              -- "The last shutdown's sucess status was true. The last boot's success status was true."
    Error    2/19/2015 4:42:36 PM    Kernel-Boot    29    None
             -- "Windows failed fast startup with error status 0xC00000D4"
    Critical    2/19/2015 4:42:45 PM    Kernel-Power    41    (63)
               --"The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly."
    Error    2/19/2015 4:43:14 PM    EventLog    6008    None
             -- "The previous system shutdown at 4:59:42 AM on 2/19/2015 was unexpected."
    Information    2/19/2015 4:43:21 PM    Service Control Manager    7026    None
              --"The following boot-start or system-start driver(s) did not load: dam"
    Those were from the 19 of February, the first time it seems to have happened. The most recent (today) incident is very similar, but not entirely identical.
    The shutdown was:
    Information    3/17/2015 5:12:16 AM    Kernel-Power    109    (103)
             -- "The kernel power manager has initiated a shutdown transition."
    Upon boot the seemingly relevant bits are:
    Information    3/17/2015 4:47:55 PM    Kernel-Boot    20    None
            --"THe last shutdown's success status was true. The last boot's success status was true."
    Error    3/17/2015 4:47:55 PM    Kernel-Boot    29    None
              --"Windows failed fast startup with error status 0xC00000D4."
    Information    3/17/2015 4:47:55 PM    Kernel-General    12    None
                --"The operating system started at system time 2015-03-17T21:47:45.491075600Z." (( What even is up with that time??? ))
    Critical    3/17/2015 4:48:01 PM    Kernel-Power    41    (63)
               --"The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly."
    Error    3/17/2015 4:48:24 PM    EventLog    6008    None
              --"THe previous system shutdown at 5:12:03 AM on 3/17/2015 was unexpected."
    I tried googling, to no avail, other than a suggestion that it might be caused by some sort of system file issue. So I ran "sfc /scannow" in an admin-level command prompt and when it was finished it said: "Windows Resource Protection found corrupt files but was unable to fix some of them. Details are included in the CBS.Log windir\Logs\CBS\CBS.log. For example C:\Windows\Logs\CBS\CBS.log. Note that logging is currently not supported in offline servicing scenarios."
    I tracked down the log file and it's rather huge but toward the end I found that "Amd64\CNBJ2530.DPB" was corrupted. Naturally, I investigated... But according to the thread I found it's some kind of printer-related thing, and I've never even connected a printer to this system, much less a Canon brand one as the info I found suggested. In fact, the thread I linked claims that it shouldn't cause any huge issues, so... Probably not the cause of my shutdown issues, which are more pressing. Thus, I can't find anything to indicate what's causing this problem.
    The only thing I can think of that I had done around the 19th was I was trying to get rid of Beats Audio crap on my laptop. (Don't even get me started on that hot mess!) So I'd been swapping between the Windows default audio drivers and versions of the Realtek High Definition Audio from both HP and Realtek. But I never had a corrupt install and I don't recall installing one over the other without uninstalling first, so I don't know if that's an issue. Somehow, I doubt it, especially since this issue isn't consistent. Then again, I don't consistently use the audio on my computer so who knows. (UPDATE: Used audio extensively, but it managed a clean shutdown after.)
    After all lights are off and the system is shut down, unless I've been using it on battery and it needs a charge, I unplug it to conserve energy. I only ever do this if the battery has a full charge, so I don't think that should be an issue even though hybrid shutdown/fast boot is some kind of hibernation-shutdown combination. I'd prefer to keep fast start/hybrid boot enabled because, well, it's convenient... and I'm extremely hesitant to tamper with the UEFI settings etc. But, of course, if that's the only fix then I'd prefer it to possible hard drive damage caused by the supposed/apparent improper shut down.
    Also of note: nothing is overclocked or running outside specifications, as far as I know. My system stats are:
    Windows 8.1 64-bit
    AMD A10-5745M APU
    AMD Radeon HD 8610G
    UEFI BIOS Mode
    Secure Boot Enabled
    Any help would be greatly appreciated!
    Now, for extra details. Things that were done during the process included looking for unnecessary startup items (not the real issue to be honest; when it doesn't forcibly reboot due to "improper shutdown" the startup is extremely speedy) and looking at some logs. In particular, here's the speccy log created for my system: http://speccy.piriform.com/results/vIEkYCelmSRyJjuJyye2jgD
    I also had to run several "cleaner" tools, which included installing CCleaner, though I chose some files I wished to keep / thought may be important to not just delete willy-nilly. I don't like to randomly delete things that could come back and bite me in the rear, after all. And I'm honestly confused how any of that would related to Windows having inconsistent and seemingly random "improper shutdown" issues which cause it to reboot instead of using fast boot. (I'm not saying it's impossible, I'm saying that I don't logically see how it'd make a difference and when I attempted to ask I was brushed aside.)
    Like I said, by all appearances it seems to shut down properly. It has also never crashed on me. Nor has it ever blue screened or randomly rebooted.  This is very much a silent, behind-the-scenes issue.

    Hi @Alley_Kitten , 
    Thank you for visiting the HP Support Forums and Welcome. I have looked into your issue about your HP Pavilion 17 f042nr Notebook and issues with performance issues or improper shutdowns. 
    I checked the specs of your system and with what you have posted here you have the incorrect Amd driver installed.  Your's as per your product page is a AMD Radeon HD 8610G . I would go to the device manager and remove all graphic driver, check the box for the driver as well.
    Here is a document on recovery options that are available. I do use the refresh your pc method with Windows 8. Please read all the documentation before starting the operation.
    Hope this helps you out.
    Thanks.
    Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
    Click the “Kudos, Thumbs Up" on the bottom to say “Thanks” for helping!

  • Officejet 6600 & Yosemite compatibility

    Are Officejet 6600 printer and Yosemite fully compatible? When I upgraded my MBP to Mavericks, I lost some functionality with my old 5600.  I'm thinking of buying a new MBP and not sure if I want Mavericks or Yosemite. Now I have the 6600 and I don't want to lose functionality again.
    This question was solved.
    View Solution.

    Hi,
    The printer is fully compatible with Yosemite.
    Add the printer to your Mac within Printers & Scanners, the latest drivers will be installed from Apple servers.
    Next install the HP Easy Scan and you will be provided with full functionality such as OCR, Front Panel scanning, etc.
    The HP Easy Scan app can be installed from the following link:
    https://itunes.apple.com/us/app/hp-easy-scan/id967004861?mt=12
    Regrds,
    Shlomi
    Say thanks by clicking the Kudos thumb up in the post.
    If my post resolve your problem please mark it as an Accepted Solution

  • My Reminders app will not open. When I try to open it, quits and gives me an error message: "Reminders quit unexpectedly while using the CalDAV plug-in." My Reminders is synced with my iPod touch, and it is fine on that. How do I fix it?

    My Reminders app will not open. When I try to open it, it quits and gives me an error message: "Reminders quit unexpectedly while using the CalDAV plug-in." My Reminders is synced with my iPod touch, and it is fine on that. How do I fix it?
    Also, the Calendar is loading very very slowly, and sometimes it quits and gives me the same error message as above.

    The problem has been fixed with the most recent OS X software update.

  • Why can't i download any apps off of app store? Give me an unkown error.

    My Macbook pro Is running ios 10.6 but i want to update my computor to 10.7(at least). when i try and download Mavericks it wont let me and gives me an unknown error. Tells me to try again later. Well ive tried now for about two months.

    Back up all data.Triple-click anywhere in the line below on this page to select it:
    /Library/Preferences/SystemConfiguration/NetworkInterfaces.plist
    Right-click or control-click the line and select
    Services ▹ Reveal
    from the contextual menu.* A folder should open with an item selected. Move the selected item to the Trash. You may be prompted for your administrator login password. Reboot and test. If there's no change, restore the item you deleted from a backup, overwriting the one that may have been created in its place. Otherwise, you may need to recreate some of your settings in the Network preference pane.
    *If you don't see the contextual menu item, copy the selected text to the Clipboard by pressing the key combination command-C. In the Finder, select
    Go ▹ Go to Folder...
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    Credit for this solution to ASC member luis.pinhor.

  • Scan HP OfficeJet 6600 in Win7 in MacBook Pro Boot Camp

    I initially installed my OfficeJet 6600 on my MacBook Pro, but my MBP has a Boot Camp partition where I run Windows 7. I usually print and scan from the Mac side. I can print with no problem when working in Windows, so I never gave any thought to scanning. Today I hit a snag when I tried to scan a document while working in Windows. I started at the printer/scanner and chose "Scan to Computer." The only machine that appeared was my MBP. Do I need to so something special to get Scan to Computer to work with my Win7 partition?

    Hi Caesar3,
    Welcome to the HP Forums.
    I see that you are having some scanning issues.
    I suggest that we start off by running the HP Print and Scan Doctor and see if it finds any issues.
    Write me back if you have any other questions or concerns.
    Cheers,  
    Click the “Kudos Thumbs Up" at the bottom of this post to say “Thanks” for helping!
    Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
    W a t e r b o y 71
    I work on behalf of HP

  • HP Officejet 6600 won't print in black and white

    So I have a HP Officejet 6600 which recently ran out of it's magenta cartridge. I knew I wouldn't be able to print in color, but when I went to the printer and set preferences to print black only it still tells me I need to replace the magenta cartridge before I can resume printing. This is extremely annoying because I start school monday and have syllabi and things I need to print out. Please don't tell me to order or go out and buy a magenta cartridge. I just need to know how to get this specific printer to work using only black ink when the color cartidges are depleted.

    There are a few reasons color ink is used, even when printing black only:   Some ink is used to keep the nozzles from drying out.  When printing (even black only) the color printhead, attached to the same structure as the black printhead, is waving around in the air and the nozzles would clog if there were no servicing.When automatic duplex printing the front page typically has a thin underprint of color ink under the black to "set" the black ink.  It is not intuitive, but this causes the black ink to dry faster, reducing the chances of smearing the ink as the page is pulled back into the printer to print the back side.Graphics are typically printed with a mixture of color ink rather than black.  The color droplets are much smaller than the black droplets.  The composite black (made from colors) gives visibly better grayscale graphics results.  (For some drivers there is an option for printing in grayscale as "black ink only" or "High quality grayscale".) Printing in "Best" quality typically underprints balck with color to give a darker black.The pigmented black ink is not compatible with photo apper.  If photo paper is detected or selected in the driver the printer will mix color ink to make black.Depending on the driver the option for "black ink only" may not be available when color ink will be needed, for example in the duplex printing case. See the document here for information on how ink is used in the printing process.  In the language of that document the Officejet 6600 is an IIC printer. If you want a printer that can print with no color ink at all I would suggest something like a monochrome Laserjet, or an IPH printer such as the Deskjet 6980 or Officejet 8040a that would allow printing with the color cartridge removed compeltely.  

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