OfficeJet 6600

I am getting a message that says "there is a problem with the printer or ink" It says to power down and up and if problem persists (It Did) contact  HP - I am clueless. HELP!??!

Hi @Robitybob,
Welcome to the HP Forums!
I noticed that you have the error there is a problem with the printer or ink on your HP Officejet 6600. I am happy to help you!
Please take a look through this guide, 'Problem with Ink System' Error Message Displays on the Computer During Setup.
If the guide does not resolve your issue, please call our technical support at 800-474-6836. If you live outside the US/Canada Region, please click the link below to get the support number for your region. Country-language selector.
Hope this helps!
RnRMusicMan
I work on behalf of HP
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" to say “Thanks” for helping!

Similar Messages

  • New HP Officejet 6600 won't scan to MacBook Air

    I bought new HP 6600, downloaded all the drivers set it up and it worked perfectly - for one week.  I've now uninstalled and reinstalled drivers.  My MacBook Air sees the printer and I watch it scan and see the text on my computer screen, but not saved in folder or in my Finder window?
    Thanks to anyone who can help.  My first time ever on this site. 
    David

    Hello @dbvancouver   and welcome to the HP Forums, I hope you enjoy your experience!
    I see you are experiencing scan issues.  I would like to help.
    I would suggest deleting the printer from your print system, using this document: Uninstalling the Printer Software.
    Once you have deleted it, I would suggest verifying and repairing the disk permissions: About Disk Utility's Repair Disk Permissions feature.
    I would also suggest running your Apple updates:  OS X: Updating OS X and Mac App Store apps
    After the updates, I would recommend reinstalling the HP Officejet 6600 e-All-in-One Printer - H711a/H711g Drivers.
    Good luck and please let me know the results of your troubleshooting steps. Thank you for posting on the HP Forums!
    Please click “Accept as Solution " if you feel my post solved your issue, it will help others find the solution.
    Click the “Kudos, Thumbs Up" on the right to say “Thanks" for helping!
    Jamieson
    I work on behalf of HP
    "Remember, I'm pulling for you, we're all in this together!" - Red Green.

  • How can i print from ipad to an HP officejet 6600

    How can I print from my iPad to my HP OfficeJet 6600 ???? I can't see the printer ?????

    Your printer is on the list of printers that support your print.
    http://support.apple.com/kb/ht4356
    You may have to do a firmware update.Many HP printers require an update to their firmware before Airprint can be used. Check the HP website to see if a firmware update is available for your model printer.

  • HP OfficeJet 6600 H711g HP Solution Center software for Windows 8.1

    I have an HP Officejet 6600 H711g printer. No installatin discs were included with the printer. I downloaded the installation files from the HP website. However, apparantely the HP Solution Center software was not included in the installation files.  The HP Solution Center shortcut is located on my desktop but when I access it i get a message that my instalation  is not complete. I have tried downloading and installing again (without uninstalling current files) but the Solution Center is still not available. Can somone please help. I'm not sure where to go from here.
    Thank you
    This question was solved.
    View Solution.

    Hi,
    The HP Solution Center is not a part of the software for the HP Officejet 6600, it is a part of your previous HP printer's software.
    From the windows 8 screen type HP and open the HP Officejet 6600 software, the HP Printer Assistant which is the software for your current printer will launch.
    Regards,
    Shlomi
    Say thanks by clicking the Kudos thumb up in the post.
    If my post resolve your problem please mark it as an Accepted Solution

  • Paper Jam and Scanning issues for the HP Officejet 6600

    Had to warranty my printer for same issue and refurbished one is worse.

    Hi @Uguessedit,
    Welcome to the HP Forums!
    I am sorry to hear that your HP Officejet 6600 refurbished printer is worse than your previous printer, but I am happy to help!
    For further assistance, I will need some additional information:
    If you are using a Windows or Mac Operating System, and the version number. To find the exact version, visit this link. Whatsmyos.
    If the printer is connected, Wireless, or USB.
    If the printer is able to make copies. Copying a Multipage Original in Order (Collating).
    If the power cable is plugged into a surge protector, or directly to the wall outlet. Issues when Connected to an Uninterruptible Power Supply/Power Strip/Surge Protector. This applies to Inkjet printers as well.
    What type of scanning issues are you having? Are you getting any errors?
    In the meantime, please see this guide, A 'Paper Jam' Error Displays on the HP Officejet 6600 e-All-in-One and 6700 Premium e-All-in-One Pri....
    Thank you for posting, and have a good day!  
    RnRMusicMan
    I work on behalf of HP
    Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
    Click the “Kudos Thumbs Up" to say “Thanks” for helping!

  • HP Officejet 6600 e-all-in-o​ne print a mirror image

    Product Name - HP Officejet 6600 e-all-in-one
    Operating System - Windows 7
    Error message - none
    no changes
     Can I print a mirror image of something using the printer software - or do i need to have other software installed on my computer to do this?

    HI Sharmoser,
    Your printer doesn't support regular mirror image printing. You may can find a 3rd party software that could help you accomplish this but not from the HP software.
    Here is a link to your printers manual.
    If I helped you at all it would be great if you clicked the blue kudos star!
    If I solved your post please mark it as solved to help others.
    I'm a printer tech with HP.

  • Re: How do I do a reset on a Officejet 6600 e-All-in-O​ne C155A

    I can not use the touch screen as it allways says, missing or failed print head with the setup catriages in, and it wont recognize new catriages.
    This question was solved.
    View Solution.

    Hello @bk85,
    Welcome to the HP Support Forums!
    I understand that you're getting the message 'Missing or Failed Printhead' on the front panel of your HP Officejet 6600 e-All-in-One Printer. I would like to offer my assistance today with resolving this error message. Now, you indicate in your post that you are getting this error message while using the Setup Cartridges in your printer. If your printer has never been used before you must use Setup Cartridges to initialise the Printhead system within your printer. However, if you have used the HP Officejet 6600 in the past with the Setup Cartridges, than you can use new cartridges without issue in your machine. In saying that, the Printhead message that you're getting refers to the part that the cartridges fit into. The Printhead 'reads' the cartridges and put ink on the page. If the Printhead is defective within your printer, new cartridges will not resolve this issue. Rather, a whole unit replacement may be needed as the Printhead is a non-replaceable part within your printer.
    Can I please have you click here to access the troubleshooting step designed to resolve this error message. Should the error persist after performing the reset than a replacement printer would be needed. If you require a replacement I would strongly recommend contacting our Technical Support queue by phone to explore additional hardware options.
    HP Technical Support can be reached at: 800-474-6836.
    If you live outside the US/Canada Region, please click the link below to get the support number for your region.
    HP Worldwide Contact
    Please let me know if the reset resolves the Printhead error you're receiving. Good luck!
    X-23
    I work on behalf of HP
    Please click "Accept as Solution" if you feel my post solved your issue, it will help others find the solution.
    Click the "Kudos, Thumbs Up" on the right to say "Thanks" for helping!

  • HP Officejet 6600 Fax Problems

    I have an HP Officejet 6600 and cannot fax to local numbers or some out of state numbers.  I can fax to HP out of state and towns other than my own. Is this due to it being sent digitally?  Can the machine be set to fax analog?
    I have ATT-Uverse for internet and Vonage for my phone service and had Vonage on the phone for over an hour and the problem could not be fixed.  They had me contact HP once again and HP said my settings on the machine are working properly.
    Formerly I had an Epson all in one and never had a problem faxing anywhere with the same ISP and Phone service providers. Any one have any suggestions or solutions.  The places I tried to fax are businesses and I have checked and their faxes are working properly and turned on.

    Here are a couple of steps to try: Here is the HP consumer support page to review. Try these steps and please let us know how it turned out.
    I work on behalf of HP, but my opinions are my own.
    Please click the "Thumbs up + button" if I have helped you and click "Accept as Solution" if your problem is solved. If both apply......do both.

  • Trying to print, PC says it will send a fax Officejet 6600

    My HP Officejet 6600, which I had to reinstall due to a connexion problem, calles itself now FAX HP Officejet 6600 in the PC.
    No way to have it printing. My PC is a HP Pavilion h8-1030be. It keeps asking a fax number.
    Any idea how to configure the printer in the PC, so as to have it printing when I want it to de that.
    Anyway, I'll try now to restart the PC, and see what happens.
    Best regards,
    This question was solved.
    View Solution.

    Hey,
    Thanks for the update on your printing issue.  I am glad to hear that it fixed your issue and you are able to print as intended at this point.
    I wish you the best of luck in all your future printing needs.  Happy Printing!
    Jason
    -------------How do I give Kudos? | How do I mark a post as Solved? --------------------------------------------------------
    I am not an HP employee.

  • My HP OfficeJet 6600 won't scan and email. It used to do it

    Explain how to get my HP OfficeJet 6600 to scan & email. I keep getting error messaage that the device is not attached. But it used to scan & email  fine prior. All of a sudden it stopped working.

    Make sure you have the full driver installed to get the scan features, then check the instructions on how to use the scan to email.. i dont know which operating sys. you have so you will have to choose your own path here
    http://h10025.www1.hp.com/ewfrf/wc/documentSubCategory?tmp_rule=33646&tmp_task=useCategory&cc=us&dlc...

  • HP OfficeJet 6600 won't scan to my Mac Mini

    HP OfficeJet 6600 won't scan to my Mac Mini

    Scan from your Mac using Image Capture in your Applications folder.  What version of OS X?
    Say thanks by clicking "Kudos" "thumbs up" in the post that helped you.
    I am employed by HP

  • HP Officejet 6600 won't scan

    I haHP Officejet 6600 that won't scan. It keeps saying computer not found. But it prints good. 
    Thanks

    Hello jhparris1, and welcome to the HP Forums, I hope you enjoy your experience!
    I see you are experiencing scan issues.  I would love to try and help you, but I do need a little information first. I am linking a few HP Support documents below that will show you how to find which operating system you are using. Also, if you're using Windows, please include whether your operating system is 32-bit or 64-bit. With this information we can provide you with accurate information.
    Mac OS X: How Do I Find Which Mac OS X Version Is on My Computer?
    Which Windows operating system am I running?
    Is the Windows Version on My Computer 32-bit or 64-bit?
    Please let me know what you find.  Thanks for posting on the HP Forums!
    Please click “Accept as Solution " if you feel my post solved your issue, it will help others find the solution.
    Click the “Kudos, Thumbs Up" on the right to say “Thanks" for helping!
    Jamieson
    I work on behalf of HP
    "Remember, I'm pulling for you, we're all in this together!" - Red Green.

  • OfficeJet 6600 will not install on computer with WIndows 8.

    I just purchased an ASUS laptop and already own an HP Officejet 6600. I tried today to install the printer on the ASUS but I receive the error that it will only run on XP, VISTA and Windows 7. What can I do to make the two connect and install the printer? My printer is in perfect condition and I do not want to buy a different one. 

    Hi,
    Ensure the printer is powered on and connected with a USB or to the same network as your PC.
    Then download and follow this tool, it will obtain and launch the latest installation for your oerating system:
    http://h20180.www2.hp.com/apps/Nav?h_pagetype=s-926&h_lang=en&h_client=s-h-e016-1&h_keyword=dg-PIW&j...
    Regards,
    Shlomi
    Say thanks by clicking the Kudos thumb up in the post.
    If my post resolve your problem please mark it as an Accepted Solution

  • HP Officejet 6600 phone / fax? issue

    I have had my officejet 6600 a couple of years now.  No issues until today.  I have ATT phones and internet.  Tagged my HP Officejet 6600 as the default printer today and somehow my telephone no longer works.  No dial tone.  The ATT tech came out and looked everything over.  My phone will only work if I unplug the phone line from my HP Officejet 6600.  The fax function no longer has a dialtone.  He said that the HP all-in-one fax function was "taking over" my phone line.  We turned it off and then on.  Plugged and unplugged.  Said a few choice words.  Now what to do?

    No problem!
    this is a filter

  • HP Officejet 6600 - wireless printing works with PC, but not iPad, iPhone or MacBook Pro

    I just purchased a new Officejet 6600.  Plugged it in, set up on the wireless network. Turned on my iPhone and printed with no problem.  I then used the setup disc to setup on my windows desktop.  It works beautifully.  However, now we can't get the printer to print docs from iPad, iPhone, or Mac Book Pro.  The printer shows in the print cue, says it is printing, and nothing. Installed on my Toshiba Laptop. No problem. HELP!! Very frustrating.   Old HP printer worked on the wireless network with all of these devices.  

    Hi helpls,
    I recommend using the following document to get the printer printing from the Windows PC again.
    'Printer is offline' Message Displays on the Computer and the Printer Will Not Print
    This will guide you through the troubleshooting steps necessary to resolve the issue.
    Hope this helps.
    Please click the Thumbs up icon below to thank me for responding.
    ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
    Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
    Sunshyn2005 - I work on behalf of HP

  • HP Officejet 6600 is not shared with the Homegroup

    HP Officejet 6600 does not print from computer.  Will print wireless from another device.  Error message is 
    "HP Officejet 6600 is not shared with the Homegroup".  It also give a error message on the screen that there is a problem with the device on the USB port.  Have re-installed the driver several times.  HELP

    Hello Tonicc,
    Welcome to the HP Forums.
    I see that you are having an issue with sharing the printer.
    So I can better assist you, please respond with which Operating System you are running:
    Which Windows Operating System am I running?
    Mac OS X: How Do I Find Which Mac OS X Version Is on My Computer?
    Write me back when you have time and I will be happy to help.
    Cheers,
    Click the “Kudos Thumbs Up" at the bottom of this post to say “Thanks” for helping!
    Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
    W a t e r b o y 71
    I work on behalf of HP

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