OfficeJet 6700 - feeder not working with scan to e-mail

I'm having a problem with scanning to e-mail.
I put the document in the feeder and use the app to scan to e-mail, but nothing happens.
It just says "scanning failed, try again or exit"
I have also tried to put it on the glass, but again nothing.
I can scan from my computer - here the feeder works...

HI now_what,
Welcome to the HP Support Forums. I gather that you are unable to use the scan to email feature of your Officejet 6700 printer.
To better assist you, would you please provide some further information:
What make/model/product number of HP printer do you have? How Do I Find My Model Number or Product Number?
How is the printer connected (USB cable, ethernet, or wireless)?
What operating system are you using on your computer? whatsmyos.com
If you are using a Windows-based operating system have you Tried the HP Print and Scan Doctor for Windows? If yes, what were the results?
Are you able to make a copy from the front panel of your printer?
Is the printer plugged directly into a wall outlet?
Do you have any other error messages? If yes, what does the error message say and where is it displayed (printer or computer)?
Thank you.
Regards,
Happytohelp01
Please click on the Thumbs Up on the right to say “Thanks” for helping!
Please click “Accept as Solution ” on the post that solves your issue to help others find the solution.
I work on behalf of HP

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OfficeJet 6700 - feeder not working with scan to e-mail

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