Officejet 6700 not printing

I have a officejet 6700 and i use a mac lap yop. All of a sudden I cant print to it. Not sure why or what to do about it. Hope someone can help

What version of OS X?
How is the printer conneced?  If wireless, what router?
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I am employed by HP

Similar Messages

  • Scan-to-email app with Officejet 6700 Premium printer

    how to scan and email
    Scan-to-email app with Officejet 6700 Premium printer - attachment does not come through

    Hi
    Welcome to the HP Support Forums.  I see that you are unable to use the scan to email feature of your Officejet 6700 printer because you are getting an unable to connect message.
    There are several steps I would like you to try please. 
    Please turn off your printer. 
    Please turn off your router.  If your router doesn’t have an on/off switch, please unplug the power cord from the router.
    After waiting a full 60 seconds please turn on your router (or plug it back in). 
    After the router has completed its startup routine please turn on your printer.
    After the printer has completed its startup routine, please test the scan to email feature.  If it works there no need to continue with any further trouble shooting steps.
    Please set a manual IP address and manual DNS servers for the printer. I have included a link to another post with the steps, including screen shots on how to do this.   Don’t worry that the screen shots show a Officejet 8600 printer, the steps are the same.
    Please test the scan to email feature.  If it works there is no need to continue with any further trouble shooting steps.
    Please call HP’s Cloud Services at 1-855-785-2777 if you live in the USA/Canada region. If you live outside the USA/Canada region please click here to find the Technical Support number for your country/region.
    Thank you.
    Regards,
    Happytohelp01
    Please click on the Thumbs Up on the right to say “Thanks” for helping!
    Please click “Accept as Solution ” on the post that solves your issue to help others find the solution.
    I work on behalf of HP

  • HP Officejet 6700 Premium printer connectivity problems

    My HP Officejet 6700 Premium printer is not connecting properly wirelessly. On the printer itself it says it is connected to my wireless network but when I try to print an error message says it is not connected and is it currently on ly printing when it is connected by cable. Please advise. Thank you

    My printer will not print .  having connectivity problems.   

  • My hp officejet 6700 premium prints slow

    hello, i have a officejet 6700 premium printer and he prints and copys very slow, he is in a wireless network with wifi, and when i print he is printing very slow and sometimes he is printing just a part of a page.

    The document here may help resolve slow printing on your Officejet 6700.
    Bob Headrick,  HP Expert
    I am not an employee of HP, I am a volunteer posting here on my own time.
    If your problem is solved please click the "Accept as Solution" button ------------V
    If my answer was helpful please click the "Thumbs Up" to say "Thank You"--V

  • I cannot get my HP OfficeJet 6700 to print wireless with my macbook Pro, I cannot get my HP OfficeJet 6700 to print wireless with my macbook Pro

    I cannon get my HP OfficeJet 6700 to print wireless with my Macbook Pro?  Any suggestions?

    Just found a solution to this problem via HP technical support by changing my Officejet 6700's dynamic IP address to a static IP address:
    http://h30434.www3.hp.com/t5/Printer-Networking-and-Wireless/OfficeJet-6700-prin ts-test-page-but-not-Word-or-other/m-p/2257137#M51621
    After making these changes and rebooting my printer immediately started working again.

  • Officejet 6700 duplex printing problem

    Hi. When I select duplex printing on my new Officejet 6700, the image looks squashed (horizontally) so the circle looks like an upright oval. It prints fine when in single-sided mode.

    Hello again Nich7503,
    Thank you for the update and the feedback.  Contrary to popular belief, we do value this information and want our users to have the best possible experience.  I've included a section of the User's Guide below, would you mind validating the duplex process that you used to get these results?  Just in case, the link to the User's Guide is pasted below these steps.  Thanks again........
    Print on both sides (duplexing)
    You can print on both sides of a sheet of media automatically by using the automatic twosided printing accessory (duplexer).
    NOTE: Two-sided printing requires an automatic two-sided printing accessory
    (duplexer) to be installed on the printer.
    NOTE: You can perform manual duplexing by first printing only the odd pages,
    flipping the pages over, and then printing only the even pages.
    Perform two-sided printing (Windows)
    1. Load the appropriate media. For more information, see Load media.
    2. Make sure the duplexer is installed correctly.
    Chapter 2
    36 Print3. With a document open, click Print on the File menu, and then under the Print on
    Both Sides options on the Layout tab, select either Flip on Long Edge or Flip on
    Short Edge.
    4. Change any other settings, and then click OK.
    5. Print your document.
    Perform two-sided printing (Mac OS X)
    1. Load the appropriate media. For more information, see Load media.
    2. Make sure the duplexer is installed correctly.
    3. Select a paper size:
    a. From  the File menu in your software application, click Page Setup.
    NOTE: If you do not see a Page Setup menu item, go to step 4.
    b. Make sure the printer you want to use is selected in the Format For pop-up menu.
    c. Select the paper size from the Paper Size pop-up menu, and then click OK.
    4. From the File menu in your software application, click Print.
    5. Make sure the printer you want to use is selected.
    6. Select the paper size from the Paper Size pop-up menu (if available).
    NOTE: You might need to select the paper-size option labeled Two-Sided
    margins.
    7. Click the Two-Sided Printing pop-up menu, select Print Both Sides, and then click
    the appropriate binding options for the document.
    - OR -
    Click the Layout pop-up menu, and then select the appropriate binding options for
    the document from the Two-Sided pop-up menu.
    NOTE: If you do not see any options, click the disclosure triangle next to the
    Printer pop-up menu or click Show Details.
    8. Select any other print settings that you want, and then click Print to begin printing.
    Print on both sides.
    http://h10032.www1.hp.com/ctg/Manual/c03227497.pdf
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  • HP Officejet 6700 Premium - print on flash cards - 3x5?

    I have a Officejet 6700 Premium, it said media sizes supports 3x5  index cards. I am not sure what media sizes support is and if anyone can help me. Can this printer print on 3x5 index cards? If so and how?

    Hi @radicalrebel 
    Yes, you can print on 3x5 index cards.
    Source: Printer Specifications for the HP Officejet 6600 e-All-in-One and 6700 Premium e-All-in-One Printer ...
    You also asked, '"If so and how?".  You will need to adjust the print settings within the print dialog box, in the program you are printing from.  if you require further assistance, please let me know what operating system, and version do you have? Mac or Windows, and what program you are printing from.
    Please click the Thumbs up icon below to thank me for responding.
    ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
    Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
    Sunshyn2005 - I work on behalf of HP

  • How do I re-enable built-in networking on Officejet 6700 premium printer?

    I inadvertently, and stupidly,  turned OFF the built-in networking from within my  Officejet 6700 premium AiO web-based administrator console. Now I cannot manually reset it from the controls on the printer itself. I get a message informing "Built-in network capabilities have been disabled. Contact your network administrator or the person who set up the printer." Well, that person is me. I cannot find instructions telling how to re-enable the built-in network capabilities.
    My OS is WIN7. The printer was working OK before I messed with it.
    Can anyone offer advice regarding this problem?
    Thank you.
    This question was solved.
    View Solution.

    Distinquished (and snarky) Professor.
    Thank you for your attempt to assist, but your response was not only condescending - "Did you read the manual???  I downloaded it and read it. Turn the wireless radio on and off" - but totally not helpful. The intro to your reply makes you sound to be an arrogant high school teen who thinks she has every answer unknown to adults.
    Some of us are not technilliterate. I certainly DID read the manual and attempted every option I thought might work. The problem, if you read my problem post, was that I inadvertently clicked OFF the Connectivity Built-in Network capabilities from within the EWS. That made it impossible for my printer to connect to the network via cable or wireless. When I attempted to find a solution at the printer control display itself, by going Setup > Network > Restore Network Defaults, but, instead of the "Restore Network Defaults, it presented the message I posted informing that Built-in network capabilities were disabled, which is what I already knew and wanted to resolve. I needed to find a way to reset to Out-of-the-Box settings. Nothing in the manual provided, nor could I find online, this answer.
    Fortunately, my printer was still under warranty (HP apparently wont chat if you aren't under warranty, unless you pay them for the service). I was able to chat with an HP Rep who Identified herself (maybe himself ...  Who knows?) as "Jasmine". Jasmine was very helpful. But, although I had specifically identified to her the problem is that I lost network connectivity due to carelessly turning off built-in network capabilities of the printer from within its EWS, Jasmine still had to spend time running through her HP requied first-line Help Representative script. She spent about fifteen minutes remote assisting and checking out every possible "other option" before she concluded with these precious words, "The problem is that your printer has lost network connectivity. I am going to give you some instructions to follow so we can reset the printer to Semi-full restore." I received her instructions and followed them precisely. Very easy. When I asked her why these instructions are not published by HP somewhere for customers to access, she informed that they are "secret Advanced instructions" (I think she was being a little silly).   ...
    Following, for you Distinquished Professor (so you don't need to be snarky with others) and for all other fellow technophiles out there, is Jasmines "secret Advanced instructions" as she wrote the on the chat. I have provided some interpretation at the end. Do note, if you (not specifically you Distinguished Professor,  but every other "you" out there)  don't have some good idea of what you are doing, getting off the path by which these instructions lead can get you into more difficulty with your printer than that by which you began the journey.
    Jasmine: Please follow the below steps:
    1. Touch this curve icon 4 times though it is not highlighted
    2. When you do it, you can see Support menu on the printer LCD screen.
    3. Once you see the Support Menu on the printer touch OK use the right arrow key next to the printer LCD screen to see Reset Menu.
    4. Now, touch OK then use the right arrow key next to the printer lcd screen to see Semi Full.
    5. Touch on Semi-Full option.
    6. The printer will turn OFF
    7. Power it back ON.  It will initialize itself.
    8. Please follow the onscreen steps.
    Helpful interpretations:
    Regarding #1. The “curve icon” is the left curving return icon located at the left side of the printer’s control panel touch sensitive display window, but outside the display window. It is lit when the menu can be returned back a page, but unlit when at Home screen.  This is actually a hardware button, not touch sensitive, so pressing it, even when not lit, creates and action signal.  When the display is at the Home state, the return button is unlit, but pressing it four times will generate a menu option for Support Menu on the display.
    Regarding #3. The "right arrow" is the forward page button located to the right outside the display screen. Like the return button, it also is unlit unless it can perform an action related to what appears on the display. Press the forward page arrow until the displayed menu option changes to Reset Menu. Select this option to perform step #4.
    Successfully following Jasmine's instructions will restore the HP Officejet 6700 Premium AiO to its out-of-the-box-new settings. Note that Jasmine specified "Semi-Full" restore, not "Full" restore. A full restore will take the printer back to it basic out-of-the-factory state. This state will require significantly more settings and configurations work afterward than with which most of us would like to deal. Out-of-the-box state will cycle through everything as it did when you first pulled the printer out of the box new and set it up yourself. Do note, any custom settings will be lost. Passwords, however, are retained in a Semi-Full restore.
    Hope this information helps everyone else who may be having similar difficulties or just need to know how to restore your printer back to Out-of-the-box-new state.

  • HP officejet wireless not printing black ink

    It just stopped printing black ink, colors print fine. New HP cartridge, and cleaned printheads. Please help!

    Hi @Cody1212,
    Welcome to the HP Forums!
    I noticed that your HP Officejet 6500 wireless is not printing black. I am happy to help you with this printing issue!
    Please take a look through this print quality guide, Printer Prints a Blank Page or Does Not Print Black or Color Ink for the HP Officejet 6500 All-in-On....
    If the guide does not work for you, please see this post, Re: black ink not working, by @Bob_Headrick.
    Hope this works!   
    RnRMusicMan
    I work on behalf of HP
    Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
    Click the “Kudos Thumbs Up" to say “Thanks” for helping!

  • HP Officejet 4620 Not printing black ink

    I just installed a new, genuine hp black cartridge.  It is seated and vented properly.  I have run "clean printhead", and it shows a full black in cartridge.  The printer will print other colors but it will not print black ink.

    Hi Zagsmith,
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    I would like to update with you the one new programme that currently  HP is introducing .
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    We’re planning on expanding, so keep checking back for updates on when we will be available in other countries.
    You may take a look at below links for more information about Instant Ink. 
    https://instantink.hpconnected.com/us/en?jumpID=af_r11549_us_en_hho_ii2_hhoproduct_092613#answer-6
    http://www.shopping.hp.com/shopping/pdf/instantink_faq.pdf
    *I am an HP employee*
    ** Please click "Accept as Solution" if it solved your problem, so others can find it **
    ***Give Kudos to say "Thanks" by clicking on the thumbs up button under my name***

  • Hp officejet 6700 premium printer-printer failure

    I bought a HP officejet 6700 premium a month ago.  I installed the printer and it printed ok.  But after a few day of use, it suddenly stopped printing and gave a Printer Failure massage on the front control panel.  The message says: There is a problem with the printer or ink system.  Turn printer off then on.  If problem persists, contact HP.  I have checked all ink cartridges.  They seem all ok (I have only print less than 10 pages since installed). I have turned power off and on several times but did'nt work.   I have searched all over the HP website for help, but still can't find a solution for my printer problem.   I deeply appreciate, if someone can help me or give me directions to make my new printer works again.  Thanks.
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    ns42

    Did you get an answer? I think the problem lies with the blue print head with the gold pins, they get bent when you change out printer cartridges. Several folks have had this problem. I watched a youtube video of repairman saying both the 6600 and 6700 printer had this problem until HP changed the print heads. I am still fussing with HP about this but I am pretty certain I won't get any relief. Good luck

  • HP Officejet 6700 Premium Printer - Squeaks & Chirps

    My printer is about 1 1/2 yrs old and has been making a loud squeaking/chirping noise as it prints. This sounds like it may be coming from the carriage but I can't be sure.   I've cleaned the printer head several times but that doesn't seem related to the problem.   HP troubleshooting site doesn't acknowleldge this problem, but a forum entry suggested cleaning the rollers in back.   What do I clean the rollers with and how do I go about it?  Thanks, Linda

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    Hope this helps, have a great day Linda!!
    Please click “Accept as Solution ” if you feel my post resolved your issue, as it will help others find the solution faster
    Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
    **MissTeriLynn**
    I work on behalf of HP

  • Hp officejet 6110 not printing since upgrading to windows vista

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    No.Currently using it as a fax and photocopier only. If you find a solution please let me know.Thanks.

  • Officejet 4620 not printing with the new black ink cartridge installed

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    Hi Meganrvt,
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    Thank you,
    Please click “Accept as Solution ” if you feel my post solved your issue.
    Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
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    BHK6
    I work on behalf of HP

  • Can officejet 6700 premium print on construction paper

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    Hello Zaf57,
    Welcome to the HP Forums.
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    Cheers, 
    Click the “Kudos Thumbs Up" at the bottom of this post to say “Thanks” for helping!
    Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
    W a t e r b o y 71
    I work on behalf of HP

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