Officejet 6700 Premium blank touch screen

A few days ago the touch/control screen on my Officejet Premium 6700, 14 months old, went blank.  It's lit, as are the home and arrow icons, (which don't function).  I've unplugged and replugged in a variety of ways, including directly to the wall outlet, did a hard reset, taking the ink cartridges out and putting them back in.  The power cord connection at the printer end is a bit wobbly at the bottom though solid at the top.    But if the problem is the power cord,  how would the printer be on and able to print from the computer.      Ideas?   My computer is an iMac Desktop, and the computer is attached with a USB cable.
            JDLG

My  Officejet 6700 is less that a year old.
I have had several times recently that it has said that it will not scan, copy or fax.  I have been able to persuade it to copy and print for me until today. Now the screen is black. The on button is lit, and the question mark in the corner is lit, but it will not respond to any attempts to get it to function. I am slow to just pull the plug and start over because it recently gave me a message to not unplug it with out turning the power off first. Now it will not turn off!  I am unable to power it down. I am not sure what to try next as it does not respond. 
Please help me.
Thank you.

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    Distinquished (and snarky) Professor.
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    Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
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    *** If my reply was helpful, please click on the "Kudos Thumbs-Up" on the right, as a way to say "Thanks!".
    If this reply also fixed your issue - please click the "Accept as Solution" button, so that others can find the same answer. ***

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    W a t e r b o y 71
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    “Thanks” for helping!
    Click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution!

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