Officejet 700 keeps repeating re-insert the color cartridge...need advice please

Ofice jet keeps repeating re-insert color cartridge.....WIN XP    32bit    please advise soon!

Hello there! Welcome to the forums @MartyZ80 
I read your post and wanted to reply back to you!
I am unable to locate an "Officejet 720" model however, this will apply to printers in general.
If the printer is in an error state, such as requesting you to replace a cartridge, you won't be able to perform any functions on the unit until the cartridge is replaced and the message goes away.
I hope that clears up your concern!
R a i n b o w 7000I work on behalf of HP
Click the “Kudos Thumbs Up" at the bottom of this post to say
“Thanks” for helping!
Click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution!

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