Officejet 7000 E809a error

I've just installed my new officejet 7000 and now it says there is a general printer problem.
The light of the power button and the light of the paperjam button keep flashing.
There is paper in the printer, I've inserted the cartridges correctly.
Does anyone have any idea what I did wrong or what I could do to fix it?
Thanks

I have exactly the same problem with same type of A3 printer... Please how do i fix it?
Thanks

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Officejet 7000 E809a driver doesn't download in mac os 10.8

1. Product: HP Officejet 7000 E809a
2. Operating system: Mac OS 10.8.1
3. printer initially worked fine, then began to print only blank pages. an attempt to delete/re-install the driver resulted in the following errror message (upon attempting to download/update print drivers):
Setting up HP officejet 7000 E809a...'
Can't install the software for the HP officejet 7000 E809a because it is not currently available from the Software Update server.
4. no known recent changes to system

Hi,
Download and install the printer software below (Although the link direct you to a different model, the same software used for your printer model as well):
http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=mp-108396-1&cc=us&dlc=en&lc=en...
Once the installation complete reboot your Mac and update the latest drivers by clicking the Apple icon and then Software Update.
Please let me know of any problem,
Shlomi
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HP OfficeJet 7000 E809a printers

I have two HP OfficeJet 7000 E809a printers that I want to network. One has been given the wanted IP but the Server 2008 R2 print server cannot see the printer => No install possible. The other one prints only blank pages, no matter what I do, so I cannot configure that one. Anyone?

These are the consumer forums. You would have better luck finding an answer on the Enterprise forums. Sorry for the confusion.
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Hewlett Packard Officejet 7000 e809a heavy paper wont load

hi,
have problem wit my new HP Officejet 7000 wich wont load heavy media like 150-200 g/m2 an i have just no idea why when it should support card media up to the 200 and photo media up to 280 g/m2 any way here is an video and some photos attached about what happens with paper, looks like paper crashing to something inside printer
http://www.pasteall.org/pic/22538
80 g a4 office paper is loaded relatively fine same a3
about driver paper setup it has no matter what do i set or how many paper is load (BTW heavy paper loads fine when i insert it wide side like on a3 size) no matter what os same problem under windows and linux
question is what should i do with this issues
This question was solved.
View Solution.

Input tray paper 60 to 105 g/m2
180 gm office paper paper is outside of the specification.
Regards,
erico
****Please click on Accept As Solution if a suggestion solves your problem. It helps others facing the same problem to find a solution easily****
2015 Microsoft MVP - Windows Experience Consumer

Problem installing "HP Officejet 7000 E809a Series" drivers

Get the following error meassage after unistaller dies during installation of Driver updates "The extended attributes are inconsistent."
Print is working and net connect to printer is working, HP Diaagnostic prints test page with no problem.
Updated driver dies during uninstall of old driver software.
Anybody know what the error message is trying to say?

Hi RogerBeagle,
I hate to hear you are having issues. It appears you may have an issue with your system files or settings. There are several reasons this error occurs such as corrupt windows files or system file mismatches. Have you recently changed any settings regarding themes or sound settings? Please see the below steps that may resolve the issue.
Start here:
1. Change system sound settings-under user account control set sound to "none"
2. Change the theme to "default" if it has been set to another theme
You can also run a SFC scan from the command prompt, which will repair or delete corrupt files. I suggest trying the previous steps first as deletion of certain files may cause loss of data. Please see steps below for system file check scan. Here is a 3rd party link that covers this process in detail-HP and I are not responsible for the content of this site. Click Here
1. Open command prompt- type CMD in search/run
2. In the command prompt type sfc/scannow
3. It will run the scan and repair/delete corrupted files
Here is a link to 3rd party website that may provide additional information regarding this error, however this website is not associated with HP. HP and I are not responsible for content of this website. Click Here
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Please select the "Accept as Solution" button on the post that best answers your question.
I appreciate your input !
Thank You,
I work for HP.

Officejet 7000 E809a - C9299A not printing black

My printer stopped printing black. It printed very faint black 4 times, then stopped printing black completely.
Cleaned heads (first and second level clean)
Aligned cartridges
replaced cartridges - it printed one sheet with faint black after replacing cartridge, then stopped printing black.
Let it sit for several hours
It still doesn't print black. help?

beccalecca wrote:
So it's hopeless? I have had this printer for about 6 months and babied it the entire time. Only use it when I need color prints. Printed faint black then stopped. did all of the things suggested- nothing. Replaced the ink cartridge- nothing.
What do I do? Sure makes you look crappy to your boss when you got to pick the printer and this happens.
Hi beccalecca, as the printer is 6mths old it's likely still in warranty. So if you've followed the usual troubleshooting I'd recommend contacting HP phone support as you may require a replacement.
Support phone no.s
http://welcome.hp.com/country/us/en/wwcontact_us.html
Hope this helps
Ciara
Although I am an HP employee, I am speaking for myself and not for HP.
Twitter: @Ciara_B_HP

Officejet 7000-E809a Booklet printing

I am trying to print an 8 page A4 pdf document on A3 paper in booklet form. I have got it printing the pages in the correct order but there is a problem with the top margin of the document page which either gets clipped by about 5mm, or the whole page gets shrunk to about half its size and sits in the middle of the page looking silly.
The other thing that happens is that sometimes it prints 4 pages on one side of the sheet instead of two, and it is not clear which setting causes this.
It prints perfectly on my Design jet 90, so there must be some kind of problem with the printer margins, There are a confusing variety of options for printing with or without borders and fitting the page, can anyone help with what the settings ought to be?
Is there any way of finding out what the printer margins are and if they are adjustable?
Thanks.

Hi,
Please try custom size, printer supports :
Other supported paper
Paper typePaper size
Custom-sized paper
Between 76.2 to 330.2 mm wide and 101 to 1117 mm long (3 to 13 inches wide and 4 to 43.9 inches long)
Regards,
BH
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Officejet 7000 E809A envelope feed

Printer will not feed #10 envelopes. Envelope stops half way thru and rollers spin.

Hello,
Try updating the print driver software from the link below:
http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=bi-77813-2&cc=us&dlc=en&lc=en&...
This may help resolving your issue.
I work for HP.

Officejet 7000 faint printing

We have an Officejet 7000 E809a wide format printer in the office. It appears to be working perfectly for most people, except for one computer that when printing to the printer documents come out very faint, as if they were printed in draft mode. This computer is set up exactly the same as the other computers in the office - Windows 7, Office 2003, same printer driver. The printer preferences are set to 'best' quality and I've even copied the normal.dot template from a working machine to eliminate that as the cause.
The same document prints perfectly fine on a HP LaserJet in the office, just not to Officejet 7000. I've tried deleting and recreating the printer on this computer, I've updated the driver, deleted the driver and reinstalled from the server hosting the printer, deleted the registry entries for the printer and reinstalled it, but nothing seems to have made any difference. Short of reinstalling Windows on this computer I really don't know what else to try.
Does anybody have any suggestions please?

Hi @GavinS38 ,
Thank you for taking the time out of your day to ask that question on the HP Forums today!
I understand you are experiencing feint printing on 1 specific computer in your office. All of the other computers print fine but this specific computer is printing feint.
Try taking a run through of this generic HP Officejet 7000 print quality document and see if it fixes the issue for you. Troubleshooting Print-Quality Issues
Let me know the outcome! Look forward to hearing back from you.
I worked for HP.

Blink the catridge led one by one in officejet 7000 wide format

When send the test page the printer become offline and the led of catridge is blink one by one.Please suggest to how to resolve it.

Hello , I may be able to help you with the blinking lights on your Officejet 7000 wide format printer. Using the Blinking Lights on the HP Officejet 7000 (E809a) document I found out that the light sequence you described is related to the printhead installation. To make it easier for I have copied the suggested steps here for you; Solution One: Check the printhead installation
Use the following steps to make sure the printhead is correctly installed.
Step one: Remove the printheadMake sure that the product is on.Lift the top cover. The carriage moves to the center of the product.
Figure : Open the top cover
Wait until the carriage is idle and silent.Disconnect the power cord from the back of the product.Remove the cartridges. Press the tab on each cartridge, and then remove each cartridge from its slot.
NOTE:Do not leave the cartridges outside the product longer than 30 minutes. Doing so can result in damage to both the product and the cartridges.Lift the latch handle on the carriage until it stops.
Figure : Lift the latch handle
Lift the printhead straight up to remove it.
Figure : Remove the printhead
Step two: Reinstall the printhead
Reinsert the printhead. Make sure the green and purple blocks on the sides of the printhead align with the corresponding color blocks on the carriage; green to green, purple to purple.
Figure : Insert the printhead
Carefully lower the latch handle before reinserting the cartridges.
NOTE:Leaving the latch handle raised can result in incorrectly seated cartridges and printing issues. The latch must remain down to correctly install the cartridges.Figure : Lower the latch handle
Reinstall the cartridges. Using the colored shape icons for help, slide the cartridges into their appropriate slots until they snap into place and are seated firmly in the slot.Close the top cover.Try printing again. You could also try the steps in 'Printhead Problem' or 'Printhead Appears to be Missing or Damaged' Displays for HP Officejet 7000 Wide Format Printers. If the issue continues, I would Contact HP Support for further assistance. Fill in the model number and the form to receive a case number. You can view all other ways of contacting HP from their list of Support Options. Please let me know if any of these steps resolved your issue, or if there is anything else I can do to help. Thanks,

HP OfficeJet 7000; resume light

So, my printer is pretty much useless right now. Won't turn on and the resume light is flashing. Please help me out.
Power light: OFF Resume Light: FLASHING QUICKLY

Hello there! Welcome to the forums @Rich-Vol11
Please check out the guide I have posted for you below. There you will see the troubleshooting steps for a blinking Resume Light that should help with the issue you're having!
Blinking Lights on the HP Officejet 7000 (E809a), 7000 Special Edition (E809b), and 7000 Advantage (...
If the problem continues, please give us a call.
Please call our technical support at 800-474-6836. If you live outside the US/Canada Region, please click the link below to get the support number for your region. http://www8.hp.com/us/en/contact-hp/ww-phone-assist.html
Happy Thursday
R a i n b o w 7000I work on behalf of HP
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HP Officejet 7000 Wide Format Printer - E809a - losing connection through router

We have an issue getting sustained response from our HP Officejet 7000 Wide Format Printer - E809a which is linked to the wireless network by ethernet cable to a Netgear router. We have tried stripping out the driver software & uninstalling the printer from the register, then re-installing through latest downloads from the HP site. This works, especially if the device is set as the default printer, but within an hour the printer greys out in the device register and the default automatically resets to another printer. Does anyone know why this printer is losing its connection?

Hi , I see by your post that the default printer keeps changing. I would be happy to help you.
Uncheck the SMTP setting in the print drivers, to see if that will help.From Devices and Printers, right click on the printer and left click on Printer Properties, click on the Ports tab, select Configure Port, uncheck SMTP and the printer should show online again. If the issue persists, please take a look at this document. HP Single-Function and Multifunction Printers - 'Printer is offline' Message Displays on the Computer and the Printer Does Not Print: Windows 7. If you appreciate my efforts, please click the 'Thumbs up' button below. Thank You.

HP Officejet 7000 Wide Format Printer Series Error "ALL LIGHTS ARE BLINKING?"

What are the causes of my printer HP Officejet 7000 Wide Format had this error "all lights blinking"? Which part of my printer have a problem? please help!! thankzzzz......

Hello ryigo24,
Welcome to the HP Forums.
I see that you are having an issue with all the lights blinking on the printer.
Please click on the following link that deals with Blinking Lights.
If the troubleshooting does not help resolve your issue, I would then suggest calling HP's Technical Support to see about further options for you. If you are calling within North America, the number is 1-800-474-6836 and for all other regions, click here: click here.
Thanks for your time.
Cheers,
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Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
W a t e r b o y 71
I work on behalf of HP

Officejet 7000 Sharing Problems

I have a small office network setup and the officejet 7000 is shared from a windows vista business machine (using MS network). The printer is connected to the PC with a usb connector.
I have a new laptop running windows 7 home and I am having problems setting up the printer. You can install the printer no problem and it sees the shared printer correctly and as you install the printer it comes up with no error messages but for some reason it will not print.
Sometimes when I print a test page it will send to the spooler with no error and the print job then disappears from the spooler but it does not print. Sometimes when I try and print a test page it comes up with the error can't print page.
Its all very strange and I have tried multiple re installs and checked all the windows updates and drivers and I still can't get it to print.
Any ideas... please help?

Why are you using Windows Print Sharing with this printer? It will only share printing, not scanning nor faxing.
This is a network printer. Plug it into your router via Ethernet cable and all computers will be able to use all of its functions. You will have to re-run the HP software on each computer to create a network instance of the printer.
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I am employed by HP

Officejet 7000 wide format

Please can someone help me -before I get carted off to the funny farm!
I recently bought a 7000 wide format and as I live in Spain, I had it sent out from Amazon to me. No problem there - I installed it and started to print. I was well pleased.....BUT....
after about 20 pages, I got messy print-outs. I carried out head cleaning, but there were still smudges on the paper.
So, following the instructions I removed the printhead and found there was ink all over it, so I carefully cleaned it and replaced it.
Now I keep getting the error message from the toolbox telling me the printhead either isn't compatible or is damaged.
I have tried to contact HP in Spain where the warranty is registered, but the site won't allow me access, as it says I don't
have an HP printer. It says the model number I entered doesn't exist either, so I can't get any information from there.
If I have inadvertantly damaged the printhead, can I get a new one? Someone told me that I can, but I just can't find out
how and where.
I can't send it back to Amazon because, owing to a shgortage of space, I binned the original box and packaging - so
I'm totally stuffed.
Any help would be really appreciated.
Thanks
Lee

Hi @Ratboy2k
I understand you are having some troubles with our Officejet 7000. I would be happy to help you. From your description, it sounds to me like the printer might need to be aligned. Please use the following steps to align the printer and let me know if doing so resolves the issue.
Load plain white paper in the input tray.
Open HP Solution Center:
Windows XP: Click Start, click All Programs, point to HP, and then click HP Solution Center.
Windows Vista or Windows 7: Click the Windows icon (), click All Programs, point to HP, and then click HP Solution Center.HP Solution Center opens in a separate window.
Click Settings ().
Under Print Settings, click Printer Toolbox. The printer Toolbox opens in a new window.
Click the Device Services tab.
Click Align the Printheads.
- Source
If this does not resolve the issue, please print a Print Quality report so we can determine if the issue is the printer itself or somehow related the driver or program you are printing from. To print a Quality report, use the steps above, but instead of choosing Align printheads, select Print a Print Quality Diagnostic Page, and then click Print Page.
The report should look like the image below;
Thanks, I look forward to hearing from you.
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Sunshyn2005 - I work on behalf of HP

Officejet 7000 E809a error

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