Officejet 7000 will not feed paper

My Officejet 7000 will not take the paper from the paper supply tray.
When I send a document to the printer it sounds normal as if the rollers are turning but after a few seconds it stops and the button with the paper icon flashes as if there is no paper (there is paper and I've reloaded and tried reprinting several times).
Just prior to the issue, the printer was in the process of printing a multi-page document. About half way through printing one of the pages I heard a 'clack' type sound. The next page nor any subsequent attempt would feed into the printer.
Any idea what is wrong and if it is worth fixing?
Thank you.

Hi there,
This article should cover the issue you are experiencing. Give the steps outlined a shot and let us know if it helps.
Best of Luck!
You can say thanks by clicking the Kudos Star in my post. If my post resolves your problem, please mark it as Accepted Solution so others can benefit too.

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