Officejet 7210 all-in-one duplex problem

Since connecting Officejet 7210 to laptop running Vista Business, the 2-sided printing accessory with rear tray is not recognised. I have been using the Deskjet 990C driver for 2-sided printing but it does not recognise the rear tray. Am unable to print photos using the rear tray, & when I try to load the 4x6 photo paper into main tray, the image will only print from the centre position of an A4 page, not the location when the tray is adjusted for the 4x6 (10cm x 15cm) stock. How can I enable the rear tray to feed the photo stock.
Is there an updated driver for the 7210 that supports the duplexer with rear tray or what other workaround can you recommend?
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Since the duplexer and rear tray were optional on the Officejet 7210 the driver will default to them being "not installed". Go to the printers folder, right click on the 7210, Properties, Device settings, Installable Options and set the Duplex Unit and the Rear Tray to installed, Apply, OK.
Once this is done the rear tray should be accessible and you can try duplex printing. You will probably need a patch to correct the back side printing upside down when duplexing, this is available as described here.
Regards,
Bob Headrick, MS MVP Printing/Imaging
Bob Headrick, HP Expert
I am not an employee of HP, I am a volunteer posting here on my own time.
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Fax issue with HP OfficeJet 7210 All-in-one

Hi everyone,
I've got an issue with my HP OfficeJet 7210 All-in-one printer/fax (USB connection)
I'm under Mac OS X 10.5 (Leopard).
When I was under Tiger, my printer/fax worked properly.
After the upgrade to Leopard, the printer/fax was still installed (HP 7210 was displayed as installed in the printer list of the System Preferences).
The printer works fine but the fax doesn't ! An error consistenly occurs when I try to send a fax.
Thus, I decided to uninstall every HP components from my Mac. Then I proceeded a fresh install of the CD software/driver I received with my printer/fax.
During the installation, I get an error : "HP AIO TRAP has quit". I went further and continue the installation till the end by ignoring the problem.
The printer is still working fine but I'm unable to install my fax in the System Preferences because the fax simply doesn't appear either on the "Fax" tab or on the "More printer" tab.
Only an unuseful "Bluetooth" fax appear, I can install it but it's impossible to send a fax with it : http://users.cybernet.be/ptsalos/hp-leo1.png
In the "More printer" tab I got this : http://users.cybernet.be/ptsalos/hp-leo2.png ... It seems that no fax are detected (no fax are displayed in "HP AiO Télécopie" and the "Add" button is gray).
I hope you could help me !
PS: the fax works properly under Bootcamp with Windows XP PRO SP2
Thank you very much.
Message was edited by: phl00

OK, so enough software is available (or will so been available) for me to start posting these types of workarounds (and getting more of you up and running). And remember, what I am about to tell you is NOT supported by HP, so if you run into problems doing this do NOT call customer support. I am posting this stuff here to try to help out the community. I will stop posting if this gets abused (even once).
If you have an HP OfficeJet 7310 or 7210 printer, go to HP.com/support, tell it you have a 7410, and download the installer (follow my instructions on the [Beta Announcement|http://discussions.apple.com/thread.jspa?threadID=1252889&tstart=0 ] thread if you need more details.
Now follow these instructions:
Step 1: Run the installer, and follow the onscreen prompts.
Step 2: When the screen comes up to select your printer, check the box my printer isn't listed and continue.
Step 3: On the next screen select the OfficeJet 7400 Series and continue.
Step 4: Select the type of connectivity to your device.
Step 5: Install the software (this may take several minutes).
Step 6: When you get to the Setup Assistant, skip it. Make sure you de-select the two checkboxes before you continue otherwise it will remind you every time you log in.
Step 7: Go into the Print & Fax System Preference and manually add your print queue.
Step 8: Go into the Print & Fax System Preference and manually add your fax queue.
Step 9: Start using your device.
Congratulations, you now should have a fully functioning device under Leopard. So what won't work with this work around:
1) The documentation on your device will be wrong.
2) If you did not previously set up a station ID for the fax, one will not be set.
3) Device Manager will not know anything about your device so the functionality there will be pretty useless (most stuff can be done through other means though). However if you already have a Tiger install, even this should (theoretically work).
4) Good question, if you run into any other issues post them here, I may have forgotten something.
WARNING! WARNING! WARNING!
Please install the final drivers when they come out, and preferable the beta drivers too for your device too! Just because things are working for you does not mean that this configuration is supported (its not) or that there aren't any known problems (there may be, we certainly don't test it) so please take caution and update when possible.
Just trying to help.
Andrew

I have an HP Officejet 7210 all in one printer, have loaded Printer Pro to IPad, get successful test pages in the Print Pro App but can't print emails (or anything). error message is No AirPrinter found. How can I get connected?

I have an HP OfficeJet 7210 all in one printer, have loaded Printer Pro and had a successful test while in Printer Pro. When I try to print and email I get NO AIR PRINTER message, How can I connect my printer to my IPad and print emails.

Welcome to Apple Support Communities.
If you're using the Printer Pro app, you're not going to use AirPrint services.
They are not the same thing.
Are you using the 'Open In' option to get the email into Printer Pro for printing?
http://itunes.apple.com/us/app/printer-pro/id393313223?mt=8
Once installed, Printer Pro appears in the "Open In..." list on your device. This lets you print documents from Mail, Safari, ReaddleDocs and many other applications on your iPad that supports this function.
Using "Open In..." approach you can print files from many popular online storages: Dropbox, MobileMe iDisk, GoogleDocs. It just a matter of several taps to download your file via free Dropbox, iDisk or Google Docs application and send it to printer.

Need generic print driver for Officejet 7210 all-in-one on Windows 8.1

Updated my Windows 8 to Windows 8.1, which removed my print driver for an Officejet 7210 all-in-one. Attempted to reinstall. Error that file not found. Followed detailed process to a tee (deleted temp files, removed startup programs, everything). Driver doesn't work but printer does with other computers. Printer is no longer supported and no help (but is in great working condition).
I'm looking for a generic driver that would work with my printer and Windows 8.1. I really appreciate any help...
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View Solution.

Hi LChristofaro,
I have researched your error message and the Msiexec.exe error and it is an issue with windows installer. I recommend restarting your windows installer.
To do this:
1. Run "Services.msc" (without the quotation marks).
2. Double-click "Windows Installer" in the Services list.
3. Click Stop and click OK.
4. Click Start and click OK.
Restart you computer and try the install again.
Let me know if this helped.
Thank you,
I worked on behalf of HP.

Officejet 7210 all-in-one

I've had this printer for about 5 years, running on an XP system. I recently purchased a new computer running on Windows 7. Windows 7 found drivers to run the printer and it is up and going fine. However, I've lost the ability to scan with the printer. I have the old CD (version 4.7.1) but it's for XP. I can install that software to run my scans on the scanner part of the printer? If not, what are my other options?
This question was solved.
View Solution.

Hey there scott77, Welcome to the Forums!
I noticed you purchased a new computer now running Windows 7 and you are looking for the Full Feature Driver and Software so you can have the scanning capabilities back as you did with your XP.
The great news is, you don't need the disk as there is a download available for you to use to install the software.
Click here to get started and just click Download: HP Officejet 7210 All-in-One Printer
I really hope this helps you! Feel free to write me back on your progress!
Best wishes,
R a i n b o w 7000I work on behalf of HP
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Hp officejet 6510 all in one fax problem

i have installed Hp officejet 5610 all in one to windows 7 64 bit , but fax is not working.
Drivers is been downloaded from hp website.
Kindly provide the solution to use the fax .
Printing & scanning is working fine.
I kindly await your answer

HI,
Disconnect all cables and connect directly to a different wall outlet and try again.
Although I am an HP employee, I am speaking for myself and not for HP.
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CAnnot get HP Officejet 7210 All-in-One to install

Have attempted to install numerous ways the HP Officejet All-in-One 7210, using both HP sent disc for WIN7, Download from HP and Download from Microsoft. Have even done a regedit of all 'HP' and fresh restart. This printer worked fine under WIN XP Pro but now with a fresh install of WIN7. It runs through the install but won't print. In checking the properties of the Printer it shows model #unavailable, scanner unavailable and under driver shows nothing. Can someone help?
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How is the printer connected - USB or wired LAN? I would suggest you look in the CD for a util\ccc directory. In this directory should be a series of batch files, uninstall_L1.bat through uninstall_L4.bat. Disconnect the printer, then run the uninstall_L1, then uninstall_L2 and uninstall_L3 files. Next run the install program and do not connect the printer until prompted to by the installer.
Bob Headrick, HP Expert
I am not an employee of HP, I am a volunteer posting here on my own time.
If your problem is solved please click the "Accept as Solution" button ------------V
If my answer was helpful please click the "Thumbs Up" to say "Thank You"--V

Officejet 7210 All in one Part

Could someone please help me name this part I need to get a replacement for two printers. It might be called a "slider" but I want to make sure before ordering the right part. This piece sits on the bar and pushes the carriage right to left.
Sorry the pictures are not the best quality.
This is what I have and its broken supposed to be one
Heres what it should look like
This is what it should look like attached
Fits behind the carriage
This is when its on the sliding bar

Hi adamjy12345,
There are a couple of diagrams in the manual that may help...
http://h10025.www1.hp.com/ewfrf/wc/manualCategory?product=391153&lc=en&cc=ie&dlc=en&lang=en&cc=ie
Kind Regards
Ciara
Although I am an HP employee, I am speaking for myself and not for HP.
Twitter: @Ciara_B_HP

After printing successfully, my officejet 7210 all-in-one stopped printing and gives the message "re

No problem with printer until today. Suddenly error message appears. "Remove and check right cartridge." Of course, I did that, several times, but with no effect. No ideas?

Try the troubleshooting steps in this page. If the x-bais spring is dislodged as sown in Figure 11 then check the flex circuitry. If the flex is not damaged you may be able to use eopxy to put the x-bias spring back in place. If the flex is damaged as in (2) below you will need to repair or replace the printer.
Bob Headrick, HP Expert
I am not an employee of HP, I am a volunteer posting here on my own time.
If your problem is solved please click the "Accept as Solution" button ------------V
If my answer was helpful please click the "Thumbs Up" to say "Thank You"--V

HP Officejet 4315 All-in-One printer problem -

My printer jammed, I cleared it out, I replaced color ink cartridge, black ink cartridge is fine, and jobs just queue up.
I can print the test page, the alignment test checks out ok.
Still cannot print any jobs.
Thanks for any help.

That is the only way you can clean the ink cartridges. I would recommend contacting HP technical support for further assistance. Click here to find out: HP Worldwide Contact.
Good luck.
I worked on behalf of HP.

7210 All-in-one with Windows 7 Draft print extremely slow

I have an Officejet 7210 All-in-One printer and a computer with Windows 7 32bit installed. I downloaded and installed the print driver for windows 7. Printing was working fine including fast printing. I changed the default color preference from "high quality" to "grayscale black only" and now my draft printing is extremely slow.
Any assistance would be greatly appreciated.
jsin007

Hi
The 7210 was always a good workhorse printer.
It may be that your slow printing issue is related to installing the Windows 7 driver. When the Windows 7 print driver was installed it may be that the Windows 7 installer did not remove the older print driver correctly. This may cause conflict issues which could possibly cause the slow printing you are experiencing.
I do have a link to a troubleshooting page for a printer not printing after the installation of the Windows 7 driver. It involves downloading a print driver removal utility & then re-installing the Windows 7 driver.
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c02002372&tmp_task=solveCategory&lc=en&dlc=en&cc...
Hopefully this will solve your issue.
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If your problem is solved please click the Accept as Solution button so other forum users can use the solution.---->
(I am an HP employee) I am not a expert on all our products, but I'll do my best to help you.

Hp vista and officejet j4680 all in one problems since windows 8

i have an hp officejet j4580 all-in-one and have not been able to use it since installing window 8 and now my entire desk top options has disappeared, i have to go to an email and attach a file to see my documents..help

Hi there,
Try downloading and running the print and scan doctor located here:
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c03275041&cc=us&dlc=en&lc=en
It can fix a lot on its own and if not give a better idea of what is going on.
Best of Luck!
You can say thanks by clicking the Kudos Star in my post. If my post resolves your problem, please mark it as Accepted Solution so others can benefit too.

Hp officejet 7310 all in one scanning/faxing problems

faxing and scanning will not work on my hp officejet 7310 all in one printer ... i have uninstalled and then re-installed, but still not working.... what am i doing wrong?

I'm sorry..... I did find an ERROR message.
When I clicked, it showed this: there are 5 green check marks and I will indicate with an *
* Device Manager
* Driver Check
* Device Status
* Window (WIA) Scan
* Solution Center
* HP Twain Scan
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! (a yellow exclamation mark) next to
Registry
HP Scan Flow Manager
Digital Imaging Monitor
Front Panel Test
Test Scan
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Having problem with my hp officejet j6480 all-in-one printer

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View Solution.

Hi - Does it print slowly from all applications or just certain ones? In either case, you can try following the steps in this document.
In addition, try going into Control Panel, Printer, right click on the printer and choose Printer Properties. Click on the Advanced Tab and select Print Direcly to the Printer.
Hope that helps.
Say Thanks by clicking the Kudos thumbs up. Please mark the post that solves your problem as an Accepted Solution so other forum users can utilize the solution.
I am an HP employee.

Wireless Problems between laptop with OS Windows 7 64 bit and HP Officejet j4680 all in one

Hi I am having problems connecting wirelessly to a HP Officejet j4680 all in one printer, even though it has been connected wirelessly before, and also works fine with the cable in.
OS - Windows 7 64-bit
Error - driver errors, saying the printer is not compatible with windows 7 64 bit (however it has worked previously)
Changes to system - cannot remmeber making any changes to OS
Cheers

Uninstall the HP software using the uninistaller in the HP folder.
Restart your PC.
Get the latest software for your printer from the "Support & Drivers" link at the top of this page.
Say thanks by clicking "Kudos" "thumbs up" in the post that helped you.
I am employed by HP

Officejet 7210 all-in-one duplex problem

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