Officejet 7310xi does not print two-sided automatically after installing Windows 8.1

When I first purchased my Officejet 7310xi and installed it on my Windows XP desktop PC it worked fine printing two-sided documents automatically. I recently purchased a new desktop PC with Windows 8 and upgraded it to Windows 8.1 and downloaded and installed the Officejet software drivers from the HP download site. But now the printer will not print two-sided documents AUTOMATICALLY -- when this option is selected, I get a pop-up screen telling me to remove the documents from the out tray, turn them around, and reinsert them in the feed bin, i.e., it acts as if I requested two-sided MANUAL printing.
This question was solved.
View Solution.

Hi,
Make sure the Automatic Duplexing option is enabled:
Enter Control Panel > Devices and Printers.
Right click the printer icon, then click Printer Properties.
Click the Device Settings tab.
Set the Automatic Two-Sided Duplex Accessory as installed and click OK to save the change.
Now Automatic Duplexing should become available.
Regards,
Shlomi
Say thanks by clicking the Kudos thumb up in the post.
If my post resolve your problem please mark it as an Accepted Solution

Similar Messages

  • OfficeJet 4500 will not print two sided over network

    I'm running on Windows 7 with an OfficeJet 4500 G510n-z over WiFi.  Printer works great except that it will not print two sided.  We've used a non-WiFi 4500 to print two sided before.  With the new printer the first pages print and the pop-up shows on the laptop (prompt to flip paper over) but nothing happens.  The second pages never print.
    I've run all of the HP print and network diagnostics.  Everything appears to be OK.

    The solution below was found on the sticky post at the top of this board "Fixes and Workarounds from HP"
    I think the patch below only applies if you have the original printer software installed, I assume this issue was fixed in later versions of the printer software, Read the patch information carefully.
    http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=mp-69847-2&lc=en&dlc=en&cc=us&...
    This Print Driver Update contains improvements for issues related to the following applications and/or print functionality:
         Microsoft Office 2007
         Duplex printing via network
         Printing from Intuit applications
         Print margin accuracy
         Thai language font

  • HP 5510 wil not print in black ink after installing a new black ink cartridge

    My HP 5510 printer will not print in black ink after installing an official HP black ink cartridge.  I see other people have had the same problem.  I have gone through all the troubleshooting suggestions.  
    I would like to know if anyone has been able to fix this problem.  I just spend money on a new XL cartridge.  Any help/suggestions would be appreciated. 

    Hi @obxgirl,
    Welcome to the HP Support Forums! I see you are running into some print quality issues on your HP Photosmart 5510, you are unable to print in black ink.
    I would like you to continue here: Printer Does Not Print Black Ink or Color Ink, or Prints Blank Pages, I understand you may have done some of these steps already but I need you to complete all steps in order to resolve the missing black issue you are experiencing.
    Please note: There are three printhead cleaning stages. Complete all three stages if necessary. If the printhead is badly clogged, it might require another cleaning cycle. If so, wait 30 minutes after the last (third) cleaning stage to start the first stage of the cleaning process over again.
    If you are still unable to print in black ink, I suspect the issue may be the printer and not the cartridge. Please let me know which Country/Region you are in as well as the product Warranty status: HP Warranty Checker
    I hope to hear from you soon.
    Thanks,
    HevnLgh
    I work on behalf of HP
    Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
    Click the “Kudos Thumbs Up" to the left of the reply button to say “Thanks” for helping!

  • My iPhone 3gs does not sync with itunes anymore after installing Mac Os X Snow Leopard, what can i do?

    My iPhone 3gs does not sync with itunes anymore after installing Mac Os X Snow Leopard (iTunes does not recognize the iPhone anymore) , what can i do?

    Try removing and reinstalling AMDS:
    http://support.apple.com/kb/HT1747
    (I requested deletion of your duplicate post.)

  • Hp officejet 8600 can't print two sided from adobe reader in Mac 10.8.4

    HP officejet 8600
    Mac notebook osx 10.8.4
    Can't print 2 sided from pdf in adobe reader.
    Print command from file dropdown doesn't open
    Print expanded dialog box at bottom of pdf in adobe doesn't show a 2 sided option
    Thanks
    vso

    Hi,
    Please follow the steps below in order to automatically print two-sided print jobs:
    1. Verify the duplex-printing accessory has been installed properly. To verify this open the System Preferences and go to Print & Fax. Open the print queue of your printer. Click on Printer Setup and from the tab menu choose Driver. Verify the box next to HP Two-sided Printing Accessory (Duplexer) is checked.
    2. On the File menu, select Print. The Print window appears.
    NOTE: The Print window might be minimized. Click Show details to see all available settings.
    Note: If you use Adobe Reader, click teh button to launc the system print dialog.
    3. In the expanded Print window you will find next to Copies the checkbox for Two-Sided. Check the box.
    NOTE: If the checkbox does not appear within the specific application print dialog, skip this step.
    4. To select the binding type click the lowest selection box listed as the name of the program (e.g. TextEdit)
    Will appear as Copies & Pages within Microsoft Office applications.
    5. Select Layout from the drop-down menu.
    6. Set the Two-Sided option as Long-Edge binding (Portrait), or Long-Edge binding (landscape).
    You may save the settings for future use by clicking Presets > Save Current Settings as Preset... Any used preset will remain default till another preset will be used.
    Regards,
    Shlomi
    Say thanks by clicking the Kudos thumb up in the post.
    If my post resolve your problem please mark it as an Accepted Solution

  • How to print two-sided automatically in Adobe Reader 10.1.2?

    Hello, when I want to print two-sided with my printer I select this option:
    And my printer does it automatically, I do not have to reload the paper.
    However, in the new version of Adobe Reader, after selecting that option this one is automatically checked:
    And I have to reload the paper manually:
    Can the problem be solved? This did not happen in previous versions.
    The printer is an HP P1606dn and I am using Adobe Reader 10.1.2. Sorry about the screen captures in spanish.
    Regards

    Hi, Shatik
    Thanks for replying.
    The DFS shares are mapped as a network drive. This is done just once using a batch file that uses the persistent switch. No roaming profiles, no username\application data path.
    Since posting this I can now access PDF's, but many of our staff are now unable to scroll through an entire pdf without Adobe Reader hanging. Again, removing the checkmark in the protected mode option allows full scrolling of a pdf.
    Disabling/enabling antivirus real-time scanning makes no difference.

  • Why can I not print two sided

    I just downloaded Acrobat reader Dc for windows and cannot print two sided.

    Hi Michael,
    I can understand your concern & will guide you in the right direction.
    To print both sides your printer should support duplex printing, please refer to this KB doc. Print double-sided | Acrobat, Reader
    In case if you still experience any issue please let us know, we will be happy to help you.
    Regards,
    Aadesh

  • Officejet pro x64 does not print 2 sided

    I set up my hp officejet Pro 8615 printer two days ago,i tired to print 2 sided page i push the the 2 side print button nothing, it only print one side.

    Hi @mark04, 
    Welcome to the HP Support Forums.  I see that you would like to know how to print duplex with your Officejet 8615 printer.
    I’ve included the Printing on Both Sides of the Paper (Duplexing) for HP Officejet Pro 8610, 8620, 8630, 8640, and 866... document which will walk you through how to print on both sides of the paper.
    I hope the above helps.
    Regards,
    Happytohelp01
    Please click on the Thumbs Up on the right to say “Thanks” for helping!
    Please click “Accept as Solution ” on the post that solves your issue to help others find the solution.
    I work on behalf of HP

  • Having problems copying two sided but not printing two sided of two sided originals

    I have no problem printing items two sided with two sided originals using my computer with Windows 7 but cannot copy using the automatic feeder as that option no longer appears when you click green arrow on the two sided of one sided original.

    Hello,
    The HP Officejet Pro 8600 (N911a) only offer automatic two-sided printing.
    ADF Duplexing (Automatic two sided copying of an original) is only offered by the HP Officejet Pro 8600 Plus (N911g) or Premium (N911n) for that series.
    You may find its specifications below:
    Boost productivity – and save time and paper – with
    automatic two-sided printing and 250-sheet paper tray.
     http://www8.hp.com/h20195/v2/GetPDF.aspx/4AA3-6985EEE.pdf
    To compare with, below is the Officejet Pro 8600 Plus specs which do offer a such:
    Boost productivity with automatic two-sided printing, scanning and copying with 50-page automatic document feeder.
    http://www8.hp.com/h20195/v2/GetPDF.aspx/4AA3-6986EEE.pdf
    Say thanks by clicking the Kudos thumb up in the post.
    If my post resolve your problem please mark it as an Accepted Solution

  • Installed a RAID card in my Dell Inspiron 3847. However, the RAID BIOS does not show up and I cannot install Windows 7 to it.

    That is basically a summary of the problem The Dell Inspiron 3847 does not come with RAID, so I tried installing a PCI-express 1x RAID card. However, the RAID BIOS never shows up. The HDDs show up when I install the RAID controller driver in Windows 7 setup, but I cannot install Windows 7. I am using an IOCrest SY-PEX40008 RAID card with a Silicon Image Sil3124 chipset.
    I tried pressing the hotkeys for the RAID BIOS listed in the card's manual, but it seems to just cause bootup to freeze. BIOS also does not seem to detect the RAID card HDDs as boot options.

    %AppData% is the name of an environment variable.
    On XP that variable points to C:\Documents and Settings\<user>\Application Data\
    "Application Data" in XP/Win2K and "AppData" in Vista/Windows 7 are hidden folders, use %APPDATA% in the File name field
    See http://kb.mozillazine.org/Show_hidden_files_and_folders
    You can use Help > Troubleshooting Information > Profile Directory > Open Containing folder
    See also [[Using the Troubleshooting Information page]]

  • SMS does not open in iphone 3g after installing os4

    After installing OS4, the SMS box does not open for hours. I end up trying 80-100 times before it opens. I have tried restoring the phone and re-installing. Also notified apple help desk. I bought this phone in India for USD800. The so called upgrade has rendered my phone useless. Never again will ever buy an Iphone. Feel like smashing this trash on jobs' head......

    It's funny how multitasking doesn't work on the 3G iPhone with iOS 4, but it works PERFECTLY on a jailbroken iPhone running OS 3 (and with previews!) Pathetic.

  • Dc/dvd drive not functioning and not recognized in device manager after installing Windows 7 OS

    I have an HP Pavilion laptop, model # dv9617nr, which was originally loaded (from the factory) with Windows Vista.  I upgraded the OS to Windows 7 a few months ago, and initially, everything worked fine.  Within the last month, however, my DVD/CD ROM optical drive stopped working and is not recognized in Explorer, and does not show up in Device Manager.  I have tried a number of fixes from this forum and the Microsoft Windows 7 forums, with no positive effect.  I should note that upon inserting a disc in the drive, everything sounds normal (device spins and the external LED lights up) but nothing happens and the unit shuts down.
    I have no idea if this is a software or a hardware issue.  I did check the HP website for software and driver updates for my model and the Windows7 OS, but HP has no update for this PC running this OS.  ANY help is greatly appreciated.

    Hi
    Please find the link given below might help you to fix the issue on your unit.
    Troubleshooting CD or DVD Drive Detection Problems
    Let us know how it goes!
    *Although I am an HP employee, I am speaking for myself and not for HP.
    ****Click the White Kudos star to say thanks****
    ****Please mark Accept As Solution if it solves your problem****
    Regards
    Manjunath
    Let us know how it goes!
    "I work for HP."
    ****Click the (purple thumbs up icon in the lower right corner of a post) to say thanks****
    ****Please mark Accept As Solution if it solves your problem****
    Regards
    Manjunath

  • HP Officejet 6600 - Does Not Print

    My iMac is 10.6.8
    I've had the HP OfficeJet 6600 for about 6 months, and have printed maybe 100 sheets of paper on it.  The last 2 months it has been increasingly slow in beginning to print.  Today, it won't do it at all.
    All ink cartridges are above 80% (3 of the 4 are full), and the printer shows up on the wireless connection on my computer, and the computer is reading all the print levels/printer info.
    When printing, the dialogue box says that the document is printing, but nothing happens with the printer.  I've waited 10 minutes on several attempts and nothing happens.
    I've followed each troubleshooting step here:
    http://h10025.www1.hp.com/ewfrf/wc/document?docname=c02205477&tmp_task=solveCategory&cc=us&dlc=en&la...
    Nothing is working.
    Thanks for any help.

    Hi,
    While the printer connected to your network, can you see the pritner listed as Bonjour or not?
    Try adding the printer by IP and check if that may make any difference:
    Under Print & Scan click the plus sign.
    Click the IP tab.
    Select the HP jetdirect Socket protocol.
    Type the pritner IP address into the address field.
    You may locate the IP by clicking the wireless icon on the printer.
    Now try printing using the newly created print queue.
    Additionally, please let me know your router brand and model in order to better understand what may cause the problem.
    Shlomi
    Say thanks by clicking the Kudos thumb up in the post.
    If my post resolve your problem please mark it as an Accepted Solution

  • Officejet 7000 does not print from Autocad 2011

    Hi
    I couldn't print on an A3 paper any cad drawings from Autocad 2011 software. However, if I printi it to pdf, and open PDF and give a print on A3 it works. A3 size printing is working on other softwares - Word, Excel etc but not Autocad 2011.
    Please help.
    regards
    Shiva 

    First thing I would check is that both the printer software and Autocad 2011 software is current. For the printer, go here:
    http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?product=3883002&lc=en&cc=us&dlc=en&lang=en&cc=us
    For the Autocad 2011 check these places. The first link below is the Autocad services and support page, with the updates  1.1 and 2 from the page's lower right corner being the next 2 links:
    http://usa.autodesk.com/adsk/servlet/ps/index?siteID=123112&id=2714854&linkID=9240617
    http://usa.autodesk.com/getdoc/id=DL17014611
    http://usa.autodesk.com/getdoc/id=DL15569492
    007OHMSS
    I was a support engineer for HP.
    If the advice resolved the situation, please mark it as a solution. Thank you.

  • IPad Does not print to EPSON Workforce645 after update to iOS8.1

    After updating my iPad2 to iOS8.1 my wireless printer was lost and can not be re-connection ('No Airprint Printers Found' when attempting to reset).
    The printer is an EPSONWorkforce645 (ie, in the ostensibly supported list).
    Have done all the standards (reset all, re-boot, driver checks), so apple support folks, please don't patronize.  We can all see the huge number of threads on this since the last update was pushed out.
    ANyone else find a fix?
    Thanks
    James

    it looks like it's the IOS 8 update. either its a bug or they no longer support that printer.
    Meanwhile... Use this app
    Epson iPrint by EPSON
    https://appsto.re/gb/GW7Et.i

Maybe you are looking for

  • Multiple address for the same customer code

    Hi, Suppose we have a customer name XYZ LTD whose sap code is 123. Now user want to maintain multiple addresses for the same customer in the same code.So that during billing he can have option to chose one of the address in which he want to sent the

  • How can i transfer music from my old ipod to my new ipod that is not in my library

    I just purchased a new Ipod.  How can I transfer all my music from my old ipod onto my new ipod?  I have songs on my old ipod not in my library.  I have a new computer.  I want all my music from my old ipod transferred to my new ipod

  • Exists in sequence

    So I can create a sequence, insert and delete from it, but can I do a quick "in" check. Something like     if (3 in [1..10]) ...

  • Deleting hidden opt folder from HD

    I'm trying to find a way of deleting a hidden folder named "opt" that can only be seen in the string of files left over from a previous installation of Check Point's Secure Client. It contains a sub folder "CPsrsc-50" that I believe is preventing a S

  • Question on Driver Manager

    Hi All, I have one small doubt on how java.sql.DriverManager works. To get connection in JDBC we basically first load the driver class using Class.forName() and then we do DriverManager.getConnection(). For example to load the Oracle Connection we us