Officejet 7410 All in One Keeps Rebooting

" HP Invent" is on printer screen. Screen on printer progress bar is moving for about 10 seconds, goes dark, then starts again. Tried unplugging - no help. Please help! Thanks

Usually a recommendation of unplugging the power. Then removing the ink cartridges. Connecting the power again. turn it on, then reinstall the ink cartridges. Then if the message/logo goes away you will be okay. If not, then contacting tech support at 1-800-474-6836 would be in order.
007OHMSS
I was a support engineer for HP.
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HP Officejet 7410 All-In-One Doesn't work after installing Snow Leopard

installed Snow Leopard yesterday ....my HP 7410 printer doesn't work properly ....take a look at the response the HP Service Center gave me:
+Hello Charles,+
+Thank you for contacting HP Total Care.+
+I understand from your email that you want the 'HP Officejet 7410 All-in-One Printer' software driver for 'MAC OS X 10.6'.+
+I appreciate for the opportunity to assist you.+
+*Charles, I regret to inform you that the unit does not support the operating system. I recommend you change the OS to Microsoft Windows to avail the unit software driver.*+
+I will be more than happy to assist you when you change the OS.+
+For information on keeping your HP and Compaq products up and running, please visit our Web site+
at:
+http://www.hp.com/go/totalcare+
Sincerely,
Sentinaro
+HP Total Care+
+Our advice is strictly limited to the question(s) asked and is based on the information provided to us. HP does not assume any responsibility or liability for the advice given and shall not be liable for any direct, indirect, special, incidental or consequential damages in connection with the use of this information. Always back upyour data.+
+For more information, including technical information updates, please visit our Web site at http://www.hp.com/support.+
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Help! I've spent hours researching this and can't find a solution...
I upgraded 3 Intel Macs in the house to Snow Leopard last weekend. All went differently...but all were successful. I found that the connection to my HP Officejet 7410 (connected wirelessly to 802.11g Airport Express (AEX) network) was "broken". Deleted then "re-intalled". Documents could now be printed. I then found out scan function was "broken". Figured out how to scan with new Snow Leopard "baked-in" driver and Scan tab...different, but it worked.
Then, tonight, on the eve of my birthday, I was given the green light to purchase an Airport Extreme 802.11n (dual-band) base station (AEBS). I set it up and got 2.5X speed on the two 802.11n laptops in the household. Glorious! Then I went to work to ensure print and scan functions were still operational. Tried to re-connect HP OJ 7410 to wireless network...when it found the network it asked for the "WEP" key (on previous AEX network I was secured utilizing WPA2/Personal)...I entered the WPA2/Personal password (same as previous network) and got the error message "Key must be 5 or 13 characters OR 10 or 26 length with 0-9 and A-F (hex)". So I turned off the wireless radio and instead plugged the 7410 into the AEBS via USB. Deleted the previous queue and re-installed. Found the printer no problem but now without the Scan tab or function anywhere...despite following all the recommendations found both on the HP site and here in the Apple Forums. I print fine. Can't for the life of me figure out what the problem with the now lost again Scan function is.
Only strangeness I can think of is the following: When setting up the network(s), I had the option of naming the 5 ghz band something different. I set mine up with the same name of the 2.4 ghz network with 5ghz in parenthesis (i.e. BobbyG and BobbyG (5 Ghz)).
Sorry for the long post but we need the scan function in the house for my wife's teaching purposes. Any assistance would be GREATLY appreciated.
Very Respectfully,
Bobby G.

HP Officejet 7410 All-in-One no longer 'automatically' print double sided

After upgrading my PC from Windows XP 32-bit to Windows 7 64-bit my HP Officejet 7410 All-in-One printer no longer prints double-sided automatically. When sending something to print I am presented with only two options: Print One-Sided or Manually Print on Both Sides. If I choose the latter I have to manually reload the paper when prompted. I have tried searching for updates and downloading drivers but nothing has resolved the problem. I've even gone into printer properties printing shortcuts and changed the settings in "Print on Both Sides" to 'automatically' and still I am prompted to reload the paper. It is a real pain when I have to print a very large slide pack especially when the printer decides to pick up two sheets at the same time. I have spoken to HP and they say my printer is old and they cannot help me. It is about 8-10 years old. Any advice would be gratefully received.

Hello Toosweet
In Printer Preferences make sure the duplexer is enabled. Do you have the full feature software installed?
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Uninstalling the drivers and programs for Windows 7 SP1 64 bit of the OfficeJet 7410 All-In-One

Hi
Which utility should be used to properly and completely uninstall the drivers and programs for Windows 7 SP1 64 bit installed with the OfficeJet 7410 All-In-One printer?
Thanks
Bye
balubeto

Hi @balubeto
I located a software removal utility for you but if you have other HP printers or scanners you may perform the more basica uninstall.
Software and Driver Removal Utility
Uninstalling the Printer Software (more basic uninstall)
I hope this resolves your inquiry.
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Sunshyn2005 - I work on behalf of HP

My computer states HP officejet 7410 all in one no device found

went to hp driver, did a find hp, on hp website, did the download for product, HP solution center on desk when I click it pop up says No Hp devices have been detected HP solution center will close now ok In control panel under scanner and printer folder it has 1 icon HP officejet 7400 series with a green check and Ready next to it. Not only am I trying to get computer to work with solution center am trying to make wireless Can anyone help?

Hello there! Welcome to the forums @CFHPhilly ,
I read about the issues you're having with installing your Officejet 7410. Could you check the instructions in the guide below to ensure you have set up the printer the way the guide recommends? If not, please try out those steps and if you run into any issues, let me know what they are exactly and also which operating system you are running on your computer.
Installing the Printer Software on a Wireless or Wired (Ethernet) Network
Best wishes
R a i n b o w 7000I work on behalf of HP
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Officejet 7410 All-in-One photo printing thin white lines

I haven't had this problem before.
First, I had 2 thin white lines near the left edge of the paper -- 1st, 1 1/4 inches from left edge; 2d, 2 1/2 inches from left edge. I cleaned the cartridges automatically.
Then, I had only one thin white line, 1 1/4 inches from left edge. I am loathe to try the automatic cleaning again because I'm using a LOT of color ink on this photo.
I need to know whether it will help to: 1) clean automatically again,
2) clean the cartridges by hand with filtered water, or
3) is there some other solution? (What is it?)
kaylaesq

Are the lines across the short length of the paper or the long length? ("Left" side means different things if you are printing in portrait or landscape.)
If the lines are along the long axis of the paper it may be caused by aerosol fogging of the encoder strip. In this case you could clean the encoder strip as described in this post. Do not clean the encoder if the lines run across the page in the short direction (the way the printhead moves). If you do need to clean the encoder heed the warnings, the encoder is fragile and can be damaged by rough handling or aggressive cleaning.
Bob Headrick, HP Expert
I am not an employee of HP, I am a volunteer posting here on my own time.
If your problem is solved please click the "Accept as Solution" button ------------V
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I am not able to scan on my Officejet 7410 All-in-one

I run the HP Print and Scan Doctor finding and fixing scan problems and it keeps getting hung up at the point where is says that there is a registry problem found with device registration and it says I should unistall and reinstall the software from the Full Feature Software from Customer Care (recommended) which I have done 4 times and it still will not scan

Hi,
Thanks for reporting the issue. There are few ways you can do scanning from the Printer
1. Make sure you downloaded latest HP software and installed it.
2. From PC, launch HP printer application (Start->Program files-HP->printer model->Hp Model series) or the solution center and double click scan link to do scanning
OR
3. Any third party applications like Paint program, click file and choose insert the image from scanner.
4. If it is connected via network, then you can use your browser to make scan, Here is the video
http://www.youtube.com/watch?feature=player_embedded&v=HbWpgww5I-M
If any of above option doesn't work, then download the print and scan doctor application and run it.
Here is the location: http://ftp.hp.com/pub/softlib/software12/COL44841/mp-120776-1/HPPSdr.exe
Happy Printing
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Please mark the post that solves your problem as "Accepted Solution"
(Although I am employed by HP, I am speaking for myself and not for HP)

Officejet 7410 All-in-One won't start

Have used the printer successfully for four years.
Recently:
1) 'On' button stopped operating. Need to plug/unplug the power cord to turn the printer on/off.
2) When power is applied to the printer it appears to be in a perpetual boot. It does the following:
a) The Color Graphics Display displays the HP Invent logo and an animated grey-scale bar for about 1 minute.
b) Then the Color Graphics Display greys out for a few seconds.
c) Repeats steps a and b until power is removed.
Any suggestions on how to resolve this problem?

Vikings_Fan wrote:
Have used the printer successfully for four years.
Recently:
1) 'On' button stopped operating. Need to plug/unplug the power cord to turn the printer on/off.
2) When power is applied to the printer it appears to be in a perpetual boot. It does the following:
a) The Color Graphics Display displays the HP Invent logo and an animated grey-scale bar for about 1 minute.
b) Then the Color Graphics Display greys out for a few seconds.
c) Repeats steps a and b until power is removed.
Any suggestions on how to resolve this problem?
If you can live without the wireless network the following may help.
Bob Headrick, HP Expert
I am not an employee of HP, I am a volunteer posting here on my own time.
If your problem is solved please click the "Accept as Solution" button ------------V
If my answer was helpful please click the "Thumbs Up" to say "Thank You"--V

No Drivers for officejet 7410 all-in-one?

I am having wireless AND driver issues with my previously working perfectly printer. To bypass the wireless issue I thought I'd just connect with USB to at least get printing capability while I resolve wireless issue. I had deleted the printer profile when I started having connectivity issues thinking if I started fresh it would be able to connect. Except now, when I plug in my printer via USB and click on the printer when it shows up in the options, it says NO software update for this machine. Is it even possible that HP has pulled the drivers? It's not that old of a machine. How do I find the drivers if the sofware update method does not work. I'm on a mac OS 10.8.

The drivers can be downloaded at the HP site from the link below.
Drivers

Error Message flashing on Screen of 7410 All in One

The screen on my officejet 7410 all in one printer fax is flashing the word error (Ox84714145e1) and the auto answer light is alternatingly flashing. We have done the obvious by unplugging everything and trying to reboot but it is frozen. Cannot turn it off with the power button.

Hello there! Welcome to the forums I read your post about the "0x" error code you're seeing on your Officejet 7410. Please check out the link below for the error that might help you! 'Problem with Printhead,' 'Printer Failure,' 'Ink System Failure,' or a '0x...' or a 'C2...' Error Message Displays on the Printer Control Panel If the troubleshooting does not help at all, I would lastly suggest technical support.
Please call our technical support at 800-474-6836. If you live outside the US/Canada Region, please click the link below to get the support number for your region. http://www8.hp.com/us/en/contact-hp/ww-phone-assist.html Happy Holidays,

I just upgraded to mac osx lion and my 7410 all-in-one printer will not work

I cannot get my hp officejet 7410 all-in-one printer to work with Mac OS X Lion

hi,
check this link for Mac 10.7 installation guide.
l0ri3
~Though I work with HP my posts and replies are my own and not from HP.~

My HP Officejet J5780 All-in-One has stopped printing

My HP Officejet J5780 All-in-One keeps sending the messge" Out of paper,load paper and then press OK to start" even though I have paper already in my tray. It will not print and I don't know why. Can anyone please tell me what the problem might be to cause it to function this way and what I can do to fix it myself if at all possible? I would appreciate hearing from anyone that might be able to help me. Thank you and have a blessed day.Sincerely, Blesseda49

Hi
Try the steps here 'Out of Paper' Error Message Displays and the Product Does Not Pick Up or Feed Paper
Does this solve the issue?
Although I am an HP employee, I am speaking for myself and not for HP.
Twitter: @Ciara_B_HP

HP Office Jet 8625 and HP OfficeJet 7410xi All-in-One (a) difference (b) install on one desktop

Given:
HP OfficeJet 7410xi All-in-One connected to 2 desktops (Visa and Win8.1 - 64-bit) via usb network hub (i.Connect). Able to print from both computers. Vista machine has HP Solution Center installed (able to import pictures from camera SD card, scan documents to PDF, etc).
Q1: Are print drivers and sw for 2 different HP printers (HP Office Jet 8625 and HP OfficeJet 7410xi All-in-One) compatible on the same computer?
What is the installation procedure for the SW and driver for HP Office Jet 8625 and connect via Wireless to Visa and Win8.1 - 64-bit desktop such that the 7410xi All-in-One current setup not impacted.
Objective: Ability to select the desired printer for printing,Reason: the 7410 HP Solution Center has additional functions (scan to Pdf, import from camera SD card, etc) than the 8625 so need both.
Q2: Does the HP Office Jet 8625 have similar HP Solution Center ... please provide link to the HP Solution Center SW for the the 8625.
Q3: Where is the user guide manual for the HP Office Jet 8625? The user guide manual refers to 8610, 8620, 8630. Is 8620 same as HP Office Jet 8625; what's the difference?
Q4: Where is the text installation for the HP Office Jet 8625? The only installation guide is a poster -- no words on the poster. Please provide text based setup instructions starting from unpacking out of the box.
Concern with users comments regarding the HP8625: http://reviews.costco.com/2070/100116415/united-stationers-hp-officejet-pro-8625-e-all-in-one-printe...
Q5: "..print envelopes, it thought it was "out of paper". Looks like the plastic "switch" that releases the tray springs is not properly designed...." Please provide instructions to correct the "switch" that releases the tray springs.
Q6: "..unable to print using the black ink cartridge if any of the other three color cartridges are empty..." How to print black and white if the other color cartridges are empty or is this statement an HP design?
Q7: "...after 15 min goes into sleep mode and wont come out unless I unplug machine..." How to turn off 'sleep mode'? If printer enters 'sleep mode', how to turn on without having to unplug/plug printer?
Q8: "..8625 went into powersave mode, then it was Printer OFFLINE...The problem was the HP8625 has a VERY POOR WEAK wireless system. " How to prevent HP going into powersave mode then Offline without doing anything to my network setup?
Q9: "... Windows 8.1 will not print via wireless to this printer ... Download the latest drivers from the HP website for the 8620 series - not from the supplied CD. Then download the "HP Print and Scan Doctor" and run the program. It should render the printer functional with windows 8.1. .. The printer works out of the box with the "old" version of windows perfectly..." Please provide a solution if this user's solution may cause other compatibility issues?

Hello @xandux,
I would like to assist you today with the answers to the questions that you have regarding the HP Officejet Pro 8625 e-All-in-One Printer.
Q1: The print drivers for the HP Officejet Pro 8625 e-All-in-One Printer and HP Officejet 7410xi All-in-One Printer are compatible on the same computer.
For the Officejet Pro 8625 you would first run the Wireless Setup Wizard on the front panel of the printer to connect it to the network.
How to Configure Wireless:
On the printer touch screen, touch the Right Arrow () to display the second navigation screen.
Touch the Setup icon (). The Setup Menu screen displays.
Touch Network, touch Wireless Setup Wizard, and then touch Continue.
Wait while the printer searches for routers that are within range of the printer. The Select Network Name menu displays.
Scroll down the list of network names until you find the name of your network.
Touch the name of your network, and then touch OK.
If prompted, enter the WEP or WPA key. This is case sensitive.
The printer will now connect to the network.
Once your printer is successfully connected to the network than you may run the installation of your printer.
The driver package for both Windows Vista and Windows 8.1 is the same. Should you want the latest drivers for the HP Officejet 8625 on both computers please click here to download the drivers. You will need to open that link on both the Vista and the 8 Computers. Once the website opens select the Download button on the top left. Once the download is complete the installation window will pop open. The onscreen prompts will walk you through the quick and easy install. You simply select that you are connecting a Wireless printer when prompted, the installer will search and find your printer and complete the install. You simply sit back and hit 'next' a few times. For additional install assistance and documentation please click here.
I can assure you that your HP Officejet 7410xi All-in-One Printer will not be affected by the installation of the HP Officejet Pro 8625 e-All-in-One Printer as they use completely different drivers.
Q2: The HP Officejet Pro 8625 e-All-in-One Printer uses the HP Printer Assistant Software rather than the HP Solutions Center Software. The Printer Assistant Software installs with the printer. Therefore, there is no separate link available for this. The Printer Assistant will load an icon on your computer that looks like this:
Once you click on that icon you will see a similar screen to this:
Q3: The User Guide for your HP Officejet Pro 8625 e-All-in-One Printer can be found here. It is for the Officejet Pro 8610/8620/and 8630 products as they are all within the same series.
The Officejet Pro 8625 is identical to the Officejet 8620. For specific specifications for just the Officejet Pro 8620 (8625) series printer please click here.
There are slight differences between the 8610, 8620, and 8630 products.
The Officejet Pro 8610: Print speeds are slightly slow (19 ppm in black and 14.5 ppm in colour), letter size flatbed glass, no automatic duplex copies/scans. The specifications for this printer can be found here.
The Officejet Pro 8620 and Officejet Pro 8630: both models are identical with their specifications. The only difference is that the Officejet Pro 8630 comes with 2 paper trays. The specifications for the Officejet Pro 8630 can be found here.
Q4: For detailed setup and install instructions please refer to the two documents below.
For out-of-box hardware setup instructions please click here.
For installation instructions for Windows Vista and Windows 8.1 please click here.
Q5: There is no switch that should have to be altered when printing envelopes. You simply load the envelope within the paper tray and select Print, just like any other printer. For instructions on how to properly load envelopes please click here. The only issue I have seen is that people aren't 'telling' the program on the computer that the printer is printing envelopes. This may cause a 'paper mismatch' error as your machine 'thinks' it's supposed to pull letter size paper and doesn't detect that as loaded in the tray. If there was a hardware defect with the switch when the HP Officejet 8625 first came out, we are not seeing those issues now so the switch issue must have been corrected.
Q6: Because of the Printhead design within these printers, there must be ink inside the printer to print. Therefore, if you run out of yellow ink, you must replace the yellow ink to continue using your printer. Once a cartridge is empty the printer goes into a 'depleted cartridge' error state. When this happens you are not able to use any features of the printer. The best course of action would be to keep an eye on your ink levels. When you start getting prompts that your cartridge is low, have a cartridge on hand for when the ink finally does run out. What I would recommend is if you're not planning on printing a lot in colour from your computer set the 'Black Ink Only' feature under the driver to ON. If you do not have this feature enabled, when you print from your computer certain print jobs are sent to your printer as 'image' files. If a document is sent to the printer as an 'image' file the printer will use colour ink to enrich the black on the document. This causes the colour ink to run out much faster than anticipated. If you turn Black Ink Only ON only black will be used for black documents. If you want to print a colour document you simply disable the Black Ink Only feature for that specific print job.
For more information regarding why this occurs and how to set Black Ink Only please click here.
Q7: Your machine is designed to go into sleep mode after about 10-15 minutes. This is not a design flaw. Ideally, once your printer enters sleep mode, if you need to print something you simply send the print command and the printer will wake up and respond for you. Occasionally sleep mode has issues. One issue for instance is when you have a networked printer. Sometimes the routers don't send the print command to the sleeping printer properly and that causes the printer not to 'wake up'. This can be corrected with altering settings on your router. The other issue may lie with a programming issue within the printer. The best course of action to avoid sleep mode issues would be to ensure that your printer is running the latest Firmware. The latest Firmware can be downloaded here.
Q8: Again, powersave mode is the same thing as sleep mode. You should have no issues allowing your wireless Officejet 8625 to go into a sleep mode. Once the printer is asleep you simply send a print job to your printer and the printer will 'wake up' and print for you. It is rare to see 'sleep mode' or 'powersave' issues. Always keep the Firmware up to date to avoid programming issues.
Q9: Microsoft has recently released a HotFix to correct wireless printing issues as they have found printing issues within the Windows 8 and Windows 8.1 Operating Systems. This issue is not specific to HP or the HP Officejet 8625. Rather, the issue seems to affect all wireless printers on the Windows 8 and Windows 8.1 Operating Systems. The HotFix can be found here. Once the website opens you simply select the button for HotFix Download Available. Follow any onscreen prompts to install the HotFix. There has been a lot of luck with running this fix.
I hope this information helps to clear up any issues you may have. Please let me know if you have any further questions or concerns. Thanks for reaching out to the HP Support Forums!
X-23
I work on behalf of HP
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My PC can't stand the connection to HP Officejet 4630 all-in-one printer

Hi everybody,
I got a HP Officejet 4630 all-in-one printer, i manadge to connect it to the network. I select a static IP and i can reach the printer through the browser.
I can add the printer to the PC, the system can find it after few second od scannig, and than i can print a test page.
The problem is that if I reboot the PC or the printer, or both, i can' print no more.
The icon of the printer in the "device and printer panel" is blurred with the green thick, but i can still reach the print through the browser and i can print with the ePrint.
If I use the "problem solving" service of Windows, it can't find any problem. But i can't still print.
I don't know what to do, it seems a problem of the computer (i even tryed to turn off the firewall but it doesn't change anything)
Is there someone that could help me?
Thank you so much

Hi @poporni,
Welcome to the HP Forums!
I noticed that your HP Officejet 4630 keeps losing the wireless connection on Windows 7. I am happy to look into this connection issue for you!
Please, take a look through this guide, Printer Does Not Maintain Wireless Connection.
Tips for troubleshooting wireless connection issues
The following tips can help you troubleshoot and avoid wireless connectivity issues. You can try these tips separately or in combination to get a successful wireless signal.
Move the printer and the computer closer to the router, but no closer than 6 ft (1.8 m). Wireless signals can be weaker at greater distances between the printer and the router.
If you are experiencing an intermittent wireless connection, try restarting your router. Consult your router manufacturer, Internet service provider, or network administrator for instructions on how to restart the router.
Remove any metal objects between the printer, the computer, and the router. Objects such as refrigerators, microwaves, or metal bookcases can interfere with wireless transmission.
Move any device that emits radio signals, such as microwaves and cordless telephones, farther away from the printer. Such devices can interfere with wireless signals.
I would also recommend, our HP Wireless Printing Center - Troubleshooting Issues website.
Hope this information is helpful, and thank you for posting!
RnRMusicMan
I work on behalf of HP
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
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Why is my computer telling me to turn ON my HP officejet 8500 all in one? It's ON!

My HP officejet 8500 all in one printer is powered on. The fax and copier are working but when I try to print my computer (windows 7 pro 32bit) tells me to power on my printer. I had trouble with my DSL internet server yesterday and installed a new modem w/ router from at&t and my printer runs through a netgear prosafe port switch. I had to reboot everything to get the internet up on my PC. the printer worked fine before the internet and hardware trouble. I have tried wiring it directly to the PC with the USB cable and it gives the same error. I have rebooedt, unplugged computer and printer over and over.

Turn the printer off. Hold # and 6 keys while and a bit after turning it back on. This will reset the printer.
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I am employed by HP

Officejet 7410 All in One Keeps Rebooting

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