Officejet 7500A Copy/Scan Black line issue

Officejet 7500A. When coping or scanning thru the feeder, the copy or scan has a vertical line running from the top to the bottom, near the center. When scans or copies are made from the flatbed, no such line appears. We have cleaned the rollers and the separator, but we still get this line down the center. There is also no line when we just print from the computer...please advise as this is a brand new computer.
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Hello Ivrwm
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    View Solution.

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    Click the “Kudos Thumbs Up" at the bottom of this post to say “Thanks” for helping!
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    Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
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    This question was solved.
    View Solution.

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