Officejet 7612 E All in one printer will not wake up from sleep mode or powersave

We cannot get a Officejet 7612 to wake up from sleep mode or powersave. I have tried logging into the web interface but I am only able to delay sleep mode up to 15 minutes. I need to shut this off or have the issue fixed. The only way to use the device is to unplug the power cord and plug it back in. The printer does not even respond to the power button.

Hello,
Please try the below mentioned steps... Firstly print an network configuration page by touching the Setup > wireless Menu > Wireless Settings > Display Network Configuration > Print info [Ok] -type in the printer's ip in address bar of your browser ( Internet explorer or firefox or chrome ), which would display printer inforamtion. click on Network Menu ,
click Network on Left, of the window.
click on Network Address (IP), the info will be displayed on the right side. - by default the selection will be on Automatic IP.- click on Manual IP and then type in the following..
printer's ip address in "Manual IP address"
subnet mask using the printed report in "Manual Subnet Mask"
default gateway using printer report in "Manual Default Gateway" Now click Apply. Wait untill the settigns are applied.-After which, power Off the Printer.
-Restart the PC.
-Power On the printer. Hopefully the issue should be resolved.

Similar Messages

NEW COMPUTER USING WINDOWS 7 WILL NOT WAKE UP FROM SLEEP MODE. I HAVE TO MANUALLY TURN IT OFF AND BACK ON.

New laptop with Windows 7 does not wake up from SLEEP MODE. I have moved the computer, moved the cursor, pushed every key on the keyboard, moved the space bar but nothing wakes it up. I always have to manually turn the computer off and then
turn it on again. I have searched the FORUM but don't see anyone having my problem. I have searched under SLEEP MODE in GETTING STARTED WITH WINDOWS 7 but I don't find where they address the different modes. Any suggestions?

Hi, I would suggest you to check allow this device to wake the computer have a tick mark.
Here are the steps:
1. Click Start, type Device manager in the search box.
2. Go to Device manager.
3. Click on keyboard, it will display your keyboard, right click and go to properties.
4. Select Power management.
5. Check Allow this device to wake the computer.
Follow the same procedure for mouse, restart the computer and check if it works properly.
I also suggest you to update your display drivers, you can logon to the manufacturers website and download the latest drivers and install.
For more information:
http://support.microsoft.com/kb/266283
Also I suggest you to run the Power troubleshooter to adjust your computer's power settings, and check if it works properly.
Here are the steps:
1. Open the Power troubleshooter by clicking the Start button, and then clicking Control Panel.
2. In the search box, type troubleshooter, and then click Troubleshooting.
3. Under System and Security, click Improve power usage.
If you're prompted for an administrator password or confirmation, type the password or provide confirmation.
For more information, logon to:
http://windows.microsoft.com/en-US/windows7/Open-the-Power-troubleshooter
http://windows.microsoft.com/en-us/windows7/Sleep-and-hibernation-frequently-asked-questions
If the issue persists, please collect the Power Efficiency Report for further analysis.
Guided Help: Get a detailed Power Efficiency Diagnostics Report for your computer in
Windows 7
Regards,
Leo
Huang
Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.

HP Envy Laptop will not Wake up from Sleep Mode with Windows 10

The reason I decided to go back to windows 8 was because since upgrading to Windows 10, when my computer goes into sleep mode, I cannot wake it up. I have to press and hold the power button to shut it done and restart. Even if I close my laptop, and reopen the lid, it wont start back up and I have to press and hold the power button and shut it down and restart. After trying to restore my HP Envy Laptop from Windows 10 to Windows 8, it got stuck in a Repair PC Loop and I could not even access the desktop, I tried the restore option to an earlier date and that failed and all the repair options also failed. The last option I had was to do a full PC Refresh, and that one worked. It took about an hour but no data was lost, and only a few of my downloaded apps were removed. An html url was left on the desktop that showed a list of all the apps that were removed. So all I did was download those back and now im back up and running Windows 8. I want to re-download Windows 10, does anyone have a fix for this issue?

Hello mistyb1,
Welcome to the HP Forums.
I see that you are having an issue with the printer not waking up from Sleep Mode.
I do have a few suggestions that we can try.
First off, please make sure that you have the printer power cable connected directly to a wall outlet and not a power bar/strip. Here is a document that uses a LaserJet printer as an example but it is meant for HP products in general. Please click on the following link that explains the Issues when Connected to an Uninterruptible Power Supply/Power Strip/Surge Protector.
Once you have the printer connected to the wall outlet, please use the ON/OFF button to do a proper power cycle. This will do a Semi power reset on the printer.
If the troubleshooting does not help resolve your issue, I would then suggest calling HP's Technical Support to see about further options for you. If you are calling within North America, the number is 1-800-474-6836 and for all other regions, click here: click here.
Thanks for your time.
Cheers,
Click the “Kudos Thumbs Up" at the bottom of this post to say “Thanks” for helping!
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
W a t e r b o y 71
I work on behalf of HP

Macbook pro early 2011 will not wake up from sleep mode

A couple of days ago, my battery died, and when I plugged in the power adapter, the light didn't come on at all to show it was charging. I tried again this morning, and it is charging just fine. I now have almost a full charge (according to the indicator lights on the side) and the sleep indicator light is slowly flashing, indicating it is in sleep mode. However when I open the laptop, the screen stays black, it doesn't come on. I have tried holding down the power button, and pressing keys on the keypad, all to no avail. Is there something I am missing? Or do I need to send it in to Apple?

First try SMC and PRAM resets:
http://support.apple.com/kb/HT3964
http://support.apple.com/kb/HT1379
If no success, make an appointment at an Apple store geniuys bar.
Ciao.

Will not Wake Up from Sleep mode completely "Black Screen"

I believe the problem has only manifested itself under the following condition. the computer goes to sleep on it's own with the display open, then I close the display. Later upon opening the display the sleep light will go off, but the display will not turn back on, requiring a hard restart. I can not repeatedly duplicate the problem intentionally, but the wake up problem has occurred repeatedly. Other than it happening only when the computer has gone to sleep automatically and then having the lid shut I've been able to notice no other precursor. I'd not be concerned if this is a problem with the OS, just trying to make sure it's not peculiar to this particular iBook.
FWIW, I believe that the fans/hard drive spin up , it's just the display which stays black when she does not completely wake up.
Thanks,

I'm not an expert by any means.
But this may be a case of a failing Logic Board. Is your iBook still in warranty? If so, have an Apple Genius take a look as soon as possible.

HP Officejet Pro 8610 all in one printer will not print a PDF or JPG in color

I am using mac osx 10.6
I can make copies in color. Print word documents with color and pretty much everything else but print in color any PDF or JPG. I have tried various printer configurations. I have tried from acrobat, illustrator, and photoshop. With photoshop i even tried the option of letting photoshop control the color settings. I hae tried multiple differnt files all with the same results. All are color files. I do not know what to do. I re-installed the drivers for the printer as well. I do not get any errors and the ink levels are fine. 3/4s full in fact of every color

Hello,
Please try the below mentioned steps..
Open the PDF file,
Click File > Print , in the dialog box, uncheck "Print in grayscale ( black and white )"
Now click Print button
Regards,
Jabzi
Give Kudos to say "thanks" by clicking on the "thumps Up icon" .
Click "Accept as Solution" if it solved your problem, so others can find it.
Although I am an HP employee, I am speaking for myself and not for HP.

Mac Pro will not wake up from sleep mode

Hi,
In my Energy Saver I have my system set to go to sleep after 15 minutes of not being used. Unfortuantely, when I try to wake the system up from sleep mode, it freezes on the screen saver and I have to hard restart the computer to get it to turn on again. I see that this is an issue with MacBook Pros, but I'm not seeing much in the Mac Pro Towers. I did see a thread about Parallels VM causing causing OSX to not wake up from hibernation mode, but I am not always running my VM Ware when the system decides to not wake up. Any help/advice is appreciated.
Thank you,
Julia
OS X Version 10.6.7
2x 2.93 GHz 6-Core Intel Xeon

.... and you fail to mention the model SSD and firmware version... or how you installed or cloned the system
most people also move most of their user folder to another hard drive.
sounds like a more normal Mail + OS issue if just that.
hard restarts = directory corruption so don't reboot w/o first either Recovery Mode, then follow up with Safe Boot.
And maybe you have 3rd party hardware or software that is not compatible with 10.8.2 needs to be considered as well.
2008 model 3,1 also are having a lot of issues this year. Including another critical piece, what gpu it has.

My MacPro will not wake up from sleep after the 10.8.2 upgrade.

Since latest os upgrade to 10.8.2, my mac will not wake up from sleep.

Please read this whole message before doing anything. This procedure is a diagnostic test. It’s unlikely to solve your problem. Don’t be disappointed when you find that nothing has changed after you complete it. The purpose of this test is to determine whether your problem is caused by third-party system modifications that load automatically at startup or login. Disconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards. Boot in safe mode* and log in to the account with the problem. The instructions provided by Apple are as follows:
Shut down your computer, wait 30 seconds, and then hold down the shift key while pressing the power button.
When you see the gray Apple logo, release the shift key.
If you are prompted to log in, type your password, and then hold down the shift key again as you click Log in.
*Note: If FileVault is enabled under OS X 10.7 or later, or if a firmware password is set, or if the boot volume is a software RAID, you can’t boot in safe mode. Safe mode is much slower to boot and run than normal, and some things won’t work at all, including wireless networking on certain Macs. The login screen appears even if you usually log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin. Test while in safe mode. Same problem? After testing, reboot as usual (i.e., not in safe mode) and verify that you still have the problem. Post the results of the test.

Maverick will not wake up from sleep

Maverick will not wake up from sleep. i dont see any related issues. maybe i am the only one? Ive been trying to run maverick for the last 2 months. I thought everything was fine after I erased, reformated and partitioned the HD and installed Maverick on a clean drive...... and then i get the ? startup disk. And then when it does run, I cant let it go to sleep. It will not wake up from sleep. I get the spinning beach ball of death everytime. I leave my computer on and run to the grocery store and come back........ I have to shut my computer off from the control strip and push the start button, every time.
Anyone know if this will damage my computer??
I have selected the HD in the preferences startup; I've unplugged it for several minutes; started up in S mode; zapped the P ram; ran permissions; you name it. im at a loss.
Any help would be greatly appreciated. Should i buy another Mac? I cant afford one in this economy.

I suggest you use the Recovery Partition Disk Utility to check the hard disk and then re-install the OS from there.
http://support.apple.com/kb/HT4718?viewlocale=en_US&locale=en_US

My iMac will not wake up from sleep after upgrading to OS X Mavericks

After upgrading to OS X, my iMac will not wake up from sleep. Each time I have to do a hard restart. Is there a fix for this problem?

Hi,
I have just had the same problem with my iMac and after upgrading to Mavericks my iMac would not wake without pressing the power off button and re-booting.
Anyway, I have since done a complete new install on my iMac and have gone 5 days without an issue with the iMac not waking. It was a bit of a pain to do but my own view so far is that the problem is linked to the upgrading of the OS instead of a clean install.
My iMac now flies with a new OS installed instead of an upgrade.

IMac G5 iSight will not wake up from sleep

This has been happening to me for some time.
Occasionally my Mac do not wakes up from sleep. Instead it hangs!
Here how it goes:
I press a key on keyboard; my Mac wakes up, but screen remains black with only mouse pointer. I cannot see login window.
And Mac stays this way for hours. No matter if I press a key, click a mouse.
The only remedy is to press power button and to shut it down.
Then I have checked console.log. Nothing spectacular. Here is log from last accident:
Jul 31 21:43:36 snukec kernel[0]: System Sleep
Jul 31 21:43:36 snukec kernel[0]: IOBluetoothHCIController::restartShutdownWL this is a wake from sleep
Jul 31 21:43:36 snukec kernel[0]: System Wake
Jul 31 21:43:36 snukec kernel[0]: Wake event 0020
Jul 31 21:43:36 snukec kernel[0]: USB caused wake event (OHCI)
Jul 31 21:43:37 snukec kernel[0]: FireWire (OHCI) Apple ID 52 built-in: handleSelfIDInt - received quads == 0. issuing bus reset
Jul 31 21:43:38 snukec kernel[0]: UniNEnet::monitorLinkStatus - Link is up at 100 Mbps - Full Duplex
Jul 31 21:43:42 snukec kernel[0]: AFPSleepWakeHandler: waking up
Jul 31 21:43:42 snukec kernel[0]: AFP_TCP ASP_TCP SendSleepPkt: sending ext sleep wakeup
Any idea what to do?
Matej

Wait - before you take it in for repair or get put on hold with Support try this:
Go to System Prefs, Energy Saver, then set your display sleep and computer sleep times the same. Check both check boxes too.
Trust me, I've been working on this problem with Apple and checking the discussion boards for over a year now. I've had my logic board replaced, power supply replaced, been through about 8 Apple techs and tried just about anything you'll read on these boards or get told to do by a tech. If you notice about every 4th or 5th page has someone posting about this problem. The above suggestion is the most recent thing I tried (from reading posts here in this forum, not from an Apple Tech) and it has come out of sleep for the past 30+ tries without a problem. This is not to say this is IT(the final sovle), because it has been known to go on a good run for a week or so and then come up again. This 'fix' however, has been the most promising. If it continues to work, I will let Apple know and hopefully they can fix the bug. They have all sorts of case history with me on this problem.

Mac will not wake up from sleep

I'm running 10,7,5 on 2x2.66 GHz Dual-Core Intel Xeon. The computer needs to restart because it will not wake after it sleeps. I've tried lots of different settings in the screen saver.
Any suggestions?

.... and you fail to mention the model SSD and firmware version... or how you installed or cloned the system
most people also move most of their user folder to another hard drive.
sounds like a more normal Mail + OS issue if just that.
hard restarts = directory corruption so don't reboot w/o first either Recovery Mode, then follow up with Safe Boot.
And maybe you have 3rd party hardware or software that is not compatible with 10.8.2 needs to be considered as well.
2008 model 3,1 also are having a lot of issues this year. Including another critical piece, what gpu it has.

MBP will not wake up from Sleep

Hi,
I installed Leopard successfully on Friday, and since then, my computer does not wake up from sleep about 50% of the time.
When I open the lid to attempt to wake it up, I hear the normal CD drive clicking sound (not the best way to describe the sound, but I don't know how else haha), but the screen just remains black. I cannot tell however, if it is a) waking up and the screen is remaining black or b) not waking up at all. The only way to remedy this is to hard to a hard shut down with the power button and then to power back on.
Anybody else experience this or know what could be causing this? I never had this problem with Tiger in the 5 months that I had it on my MBP.
Thanks for the help!

Just installed Leopard on my original 15" MacBook Pro 2.16 GHz Intel Core Duo. Last night, I had several applications open (Safari, Transmit, Timbuktu Pro) set up in separate Spaces. I closed the lid to put the machine to sleep. The sleep light was pulsing normally.
This morning, when I opened the MBP, the screen came on ok showing the last Safari page I was on and the Airport Indicator showed that it re-connected to my wifi as normal. However, the cursor was scrambled (the was a vague set of dots but no arrow where the cursor should be). This "scrambled cursor" moved around the screen when I moved my finger on the trackpad but the computer did not respond to any mouse clicks or keyboard input. I tried commandoptionQ to force quit but no luck. Eventually I had to press & hold the power button to force a restart & the computer then started up normally.

HP OFFICEJET PRO L7680 All-in-One PRINTER does not print yellow color at all

Last week I understood that my Printer does not print at all yellow color.
All other colors and tests I made are ok.
I cleared printheads, made all printing tests, and diagnostic pages.
In every printing was missing the yellow color..
I changed the yellow catridge with another full one, and the problem persists..
PLS could any body help me?
Many tks
antpep

Welcome to the community @antpep
I understand your Officejet Pro L7680 is no longer printing in yellow for you, and I'd like to offer my suggestion that may help you!
Please click on the link below and try the steps in the guide.
Fixing Print Quality Problems for the HP Officejet Pro L7500, L7600, and L7700 All-in-One Printer Se...
If the yellow is still not printing for you and you reach the step to "replace the printhead", please consider contacting HP's technical support to see what your options may be with them in regards to a replacement part or unit.
HP's contact info:
If you are calling within North America, the number is 1-800-474-6836 and if you are calling outside of the US/Canada,: click here.
Have a wonderful weekend ahead and thank you for posting in the community
R a i n b o w 7000I work on behalf of HP
Click the “Kudos Thumbs Up" at the bottom of this post to say
“Thanks” for helping!
Click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution!

My hp all in one printer will not link to my new router.

I have a hp all in one printer deskjet 3510 model and i just got a new belkin N600 router and they will not link for wireless printing. The printer just times out when I try to get them to link. I use the push button setup because thats what i have. How can i get them to link. I had no problem with my old router it was a linksys.

Replacing your wireless router try here.
http://www.hp.com/global/au/en/wireless/reconfiguring-system-help3.html
Say thanks by clicking the Kudos Thumbs Up to the right in the post.
If my post resolved your problem, please mark it as an Accepted Solution ...
I worked for HP but now I'm retired!

Officejet 7612 E All in one printer will not wake up from sleep mode or powersave

Similar Messages

Maybe you are looking for