Officejet 8100e prints test page only

New computer add to network, windows 8, network printer located on this computer, other work stations xp, installed printer to xp stations over network, prints test page fine, no other software prints to the printer. Updated firmware to printer, updated drivers, installed, reinstalled, installed, same issue. What is missing settings in windows 8?

Hi Brian,
I am sorry to hear about your Officejet 8100e not installing properly on your Windows 8 PC. I would like to do my best to help you.
I understand you have updated the Firmware and uninstalled and reinstalled as well.
I am going to suggest these steps, in order:
Uninstalling the printer using this driver removal utility - Level 3
Restart you PC
Installing the printer using The Printer Install Wizard for Windows
I hope this helps!
Good luck
R a i n b o w 7000I work on behalf of HP
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I am using macbook air and thrying to print wireless over time capsule with a lexmark 5600/6600 series, i can print test page but only this. Anyone can help?

I am using macbook air and thrying to print wireless over time capsule with a lexmark 5600/6600 series, i can print test page but only this. Anyone can help?

Check here, if this can help:
http://support.apple.com/kb/HT4670?viewlocale=en_US

HP OFFICEJET V40 WON'T PRINT TEST PAGE

Printing a test page only prints the very top line of the test page. This printer was working with Windows 7 for me. I tried to print a word document with the same result (only the top line of the document will print - and errors)

Hi MOTORBOATIN, I believe this printer is using the built-in driver that comes with the Windows 10 Operating System. As a close look at the software and drivers section, there doesn't appear to be any full feature software and drivers through HP for this printer. So as long as your Windows Operating System is up-to-date, you should have the latest driver. I would recommend to try the following steps: Uninstall the software. Uninstalling the Printer Software.Clean boot the computer. How to perform a clean boot in Windows.Disable any Antivirus programs. Disable Antivirus software.Disable any firewall programs. Windows Firewall from start to finish.Create a new user account. Managing User Accounts and Logins (Windows 8).Reinstall using the Installing and Using the Windows Built-in Print Driver. (These steps will work on Windows 10.) Hope this information is helpful! “Please click the Thumbs up icon below to thank me for responding.”

D110 solutioncenter 14 says disconected. same software prints test page on network

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Hi Brian,
I am sorry to hear about your Officejet 8100e not installing properly on your Windows 8 PC. I would like to do my best to help you.
I understand you have updated the Firmware and uninstalled and reinstalled as well.
I am going to suggest these steps, in order:
Uninstalling the printer using this driver removal utility - Level 3
Restart you PC
Installing the printer using The Printer Install Wizard for Windows
I hope this helps!
Good luck
R a i n b o w 7000I work on behalf of HP
Click the “Kudos Thumbs Up" at the bottom of this post to say
“Thanks” for helping!
Click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution!

Hp all-in One remote prints test page but cannot find printer for anything else

The HP All-in-One application can print test pages on my 8610 but when I go to any document or photo and try to print I get the following message "This Printer is not available." I have checked and have the latest version of the HP All-in-one Printer Remote application and the HP Print Service Plugin applications from the Google Play store. I am using a Samsung Galaxy 5 running Android 5.0. If I print a page from my laptop using wireless to this printer, I can see the All-in-One application tracking my printer status so I know it can see the printer. The app on the phone will show the status under the printer name going from Ready to Unavailable to Ready as a document is printed and then finished. I am printing directly with local WIFI and am not using the ePrint feature.

Hello , Welcome to the HP Forums!
I hope you have a pleasant experience here. I'd like to help you with the issues you are having printing from your Samsung Galaxy S5 to your HP Officejet Pro 8610 e-All-in-One printer. Firstly, do you have the printer plugged directly into a wall outlet? The printer has a power moderator built in, so if it is plugged into a power surge bar or battery backup it may be getting inconsistent power. This can cause all kinds of firmware glitches (like the printer status not being broadcast properly). If that doesn't immediately resolve the issue, please follow the steps below: Network Power Reset: Let's leave the router on and unplug the power cable (NOTE: Do not reset the router.), then do the same with the printer, and shut down the computer. After a full minute, plug the router back in, wait for it to fully power up, then plug the printer back in and wait for the wireless light to become solid. Once both the router and printer are on, go ahead and turn the computer back on. Doing this will refresh the network connection. Restore Network Defaults and Reconnect: 1. On the front panel of the printer, touch your wireless icon at the top2. Select Settings.3. Select Restore Network Defaults.4. Restart your printer.5. Once it's booted back up, touch the wireless icon again.6. Select Settings.7. Select Wireless Setup Wizard and follow the prompts to enter your wireless network details.8. Try enabling the web services again. Another thing I would suggest, would be to download the HP ePrint app, rather than the All-in-One Remote. The Remote is moreso suited for scanning to your phone from your product, so I would suggest trying the ePrint app (you can download it from the Play Store). If the issue persists after these steps, please answer the following questions so I'm better able to assist: Are you able to print reliably from any other devices on your network?What brand and model of router are you using?What is it that you are trying to print? (ie. E-mail, photo, document)What app are you printing from? (Some Android apps have a direct printing feature)I look forward to hearing back from you and working towards a resolution to this issue!Have a great weekend.

PSC 1510 always prints test page on startup; settings menu no help

Hi,
My HP PSC 1510 All-in-one printer always prints a test page when I start it up, wasting ink and paper. I tried two things, neither of which solved the problem:
- Checking the settings, services, and every other menu I could find for any related options. Some other random help forums said there was a "print test page on startup" option somewhere, but I found nothing of that nature.
- Aligning the printer, as instructed by the test page it keeps printing out. Its first alignment failed, but the second alignment seemed to work. However, it still printed a test page the next time I started it up.
Extra information: I'm on Windows XP, and HP Software Update tells me there are no newer updates available. Also, this printer was sitting in the closet for a couple years--I only just recently hooked it up and gave it a new ink cartridge (so I can't say how it behaved before I gave it a new cartridge since it was on the shelf with no ink for a long time).
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My Officejet K80 was working perfectly for 3 years and two days ago started printing each page solid black within the margins of the printed page. Holding a printed page up to the light shows that the desired printout is there, but the entire page is printed with black ink within the margins of the page. Tried disconnecting the printer and driver and then reinstalling, but still get each page, including the "Print Test Page" printed with a large black square over the desired printout. The system is Windows Vista, but it was working great so I don't think it's a system issue. Has anyone heard of this problem before and is there an easy fix?

Hi - Try clicking on the Windows icon (lower left), then Devices and Printers, right click on the v40 and click Printer Properties. From there, click the Advanced Tab and click on Print Directly to Printer. I've seen this resolve issues related to printing from the internet.
Hope that helps.
Say Thanks by clicking the Kudos thumbs up. Please mark the post that solves your problem as an Accepted Solution so other forum users can utilize the solution.
I am an HP employee.

Hp4315 is taking 22 minutes to print test page. troubleshooter detecting no problem.

hp4315 is taking 22 minutes to print test page. troubleshooter detecting no problem. Using Windows 7 64 bit
This question was solved.
View Solution.

This is caused by the failure of one of your cartridges. I am not sure the Officejet 4315 will print with a single cartridge installed, but try the following: Remove the black cartridge and print a test page. Does the printer print at normal speed? Is so the black cartridge was the issue and should be replaced. If not then put the black cartridge back in and remove the color cartridge and print test page. If the printer now prints normal speed the color cartridge was at fault and needs to be replaced.
Bob Headrick, HP Expert
I am not an employee of HP, I am a volunteer posting here on my own time.
If your problem is solved please click the "Accept as Solution" button ------------V
If my answer was helpful please click the "Thumbs Up" to say "Thank You"--V

Won't print to photo tray, but will print test page

I have most current Vista driver, but can't print to photo tray. It won't pull the tray in, although it works great when printing test page. I tried various page/paper settings and "photo tray" light settings, but still won't print from Vista.
Tried 8250 printer properties, changing paper settings, but can't recognize settings, even though it sees the paper and prints the test page. Seemed to work just fine with XP.
This question was solved.
View Solution.

Plugged into an XP machine, photo printed.
Plugged back into Vista, fooled with the settings, then it worked!
I don't know what exactly fixed it...

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I purchased a new Dell Studio XP 8000 running Windows 7 and connected my HP Photosmart D7500 to the computer. My older Dell Dimension 2400 is running Windows XP Professional Ver. 2002 Ser.Pak 3. I networked two and can see the shared HP D7500 printer. When I click print test page, I receive a Test Page failed to print error. This also happens on my Toshiba wireless lap top. Please help

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I'm using Acrobat X Pro in Windows 7 environment. At Control Panel->Hardware and Sound->Devices and Printers, I did a 'Print Test Page' when I right-clicked on the Adobe Printer icon and clicked Printer properties. The 'Save PDF File As' prompt came up and I entered the filename and chose the folder location. Next, I clicked the 'Save' button in the prompt.
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I figured it out.
Adobe PDF cannot parse the quotes in any title that firfox passes to it.
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Just installed the latest Canon printer software update (V 3.2) from the App store. Canon Pixma MX850 will not print. Dialog says job stopped at the server - no pages found. Utilities, print test page works. Printing via Airport.

Just installed the latest Canon printer software update (V 3.2) suggested by the App store in effort to get printer working after OS update. Canon Pixma MX850 will not print. Dialog says job stopped at the server - no pages found. Utilities, print test page works. Attempting to print via Airport from a MacBook Pro. Also from a Mac Pro via ethernet. Both worked before updating to Yosemite. Canon Pro 9000 Mk 2 works via USB. Tried installing driver 10.84 from OS 10.9 as suggested by PAHU; no luck.

The "stopped at server - no pages found" message would suggest an image with the print file that is created by the printer driver on the MacBook Pro. But if the Mac Pro is getting the same message then that is unusual.
To rule out a couple of causes I would try connecting the MacBook Pro directly to the MX850 by USB cable. This action should result in a new printer for the USB connection being created automatically. If not then you may need to manually create it as you won't be able to use the existing printer that exists for the network connection. With the new printer created see if this will let you print without error.
If this USB connected printer also fails with the same message then try a reset of the printing system. Note that this action will also remove the Pro 9000 from Printers & Scanners so you will have to add it and the MX850 again.

Deskjet 3052A printing test page, but not even recognized by any programs (Mac OSX 10.6.4)

I recently purchased an HP Deskjet 3052A (using drivers via CD for Deskjet 3050A J611 Series from HP in package) for home printing. It's been working great with the home Vista-based PC and my Win7 Laptop, but I'm having an issue with my wife's MacBook Pro (OSX 10.6.4). I have installed the software several times and the printer is recognized wirelessly in the "Print & Fax" area through System Preferences. I am able to print test pages galore in the "Show Printer Webpage" site. But, no other programs (Office Suite, web browsers, etc.) allow me to select the printer to print to it. I even have it set as my default printer, but when I File-Print, a different printer is shown. I try to select my new printer from the drop-down and I get a brief popup that says "Setting Up Deskjet...Gathering Printer Information, but that goes away after about a second and the printer is not the highlighted one in the dropdown. Like I said, I can print plugged in via USB and wirelessly through the HP webpages, but nothing else recognizes the printer properly. I have installed and uninstalled this printer several times and the same issue keeps happening. Please help!

OK, let's do a couple of things:
1. Repair Disk Permissions: in your Applictions > Utilities folder open Disk Utility. Click once on your Macintosh HD, the click the "Repair Disk Permissions" button along the bottom of the window.
2. Reset the printing system again:
- Sys Prefs, Print & Fax
- Right (control) click in the rectangle listing your printers and select Reset Printing System.
WARNING - this will delete ALL of your printers!
- Select the plus sign to re-add it. Look for the printer, select it and wait until the "Add" button becomes available. Click it.
Say thanks by clicking "Kudos" "thumbs up" in the post that helped you.
I am employed by HP

How do you stop printing test page everytime you turn on printer

Have psc1350 all in one. How do I stop printing test page everytime I turn the printer on.

The page that is printing is an alignment page. It will be printed after a cartridge is changed, and will continue to print when the printer is turned on if the alignment is not successful. After the alignment page prints you need to place the page face down on the scanner glass and press the "Scan" button to complete the alignment. See your user manual for details.
Bob Headrick, HP Expert
I am not an employee of HP, I am a volunteer posting here on my own time.
If your problem is solved please click the "Accept as Solution" button ------------V
If my answer was helpful please click the "Thumbs Up" to say "Thank You"--V

HT4356 Can't find the wireless HP 3050 printer via phone or I pad. Printed test page found no problems and stated setup was successful. Any idea what the problem is? Thanks. is

Can't find the wireless signal from my newly installed HP 3050 printer via I phon or I pad. Printer test page found no problems and states successful setup. Any ideal on the cause of the problem? Thanks.

Hello Sashalechat,
Welcome to the HP Forums.
I see that you are having an issue when attempting to connect to a wireless network.
Have you changed the router for a new one?
Make sure that you have the printer power cable connected directly to a wall outlet and not a power bar/strip. Here is a document that uses a LaserJet printer as an example but it is meant for HP products in general. Please click on the following link that explains the Issues when Connected to an Uninterruptible Power Supply/Power Strip/Surge Protector.
Make sure that you are with in the 4'-20' range.
You can try the HP Print and Scan Doctor as well. Let me know if you see any error codes or messages.
Write me back when you have time.
Cheers,
Click the “Kudos Thumbs Up" at the bottom of this post to say “Thanks” for helping!
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
W a t e r b o y 71
I work on behalf of HP

Officejet 8100e prints test page only

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