Officejet 8500 a909g will scan but wont even try to pirnt (wirelessl​y)

I have an Officejet 8500 Pro a909g, downloaded latest software package from hp for windows 7. Will scan but wont print, immediatleyl displays error when I try to send test print. Disabled my Norton anti-virus and Norton firewall but stil wont print. Wants to run printer troubleshooter which says there is nothing wrong.

Try restarting the printer, router and PC.  If that does not do it, download and run this utility: http://h20180.www2.hp.com/apps/Nav?h_pagetype=s-92​6&h_lang=en&h_client=s-h-e17-1&h_keyword=dg-NDU&ju​...
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    my new labtop with windows 7 will print but wont let me scan with my wireless officejet 6500.
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    willie521,
    If you are having trouble scanning with windows 7 you can run this print and scan doctor. It will help diagnose and resolve many printing and scanning issues. Let us know if this helps !
    http://h10025.www1.hp.com/ewfrf/wc/document?docnam​e=c03275041&cc=us&dlc=en&lang=en&lc=en&product=379​...
    If I helped you at all it would be great if you clicked the blue kudos star!
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    I'm a printer tech with HP.

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    Welcome to the HP Forums!
    I understand that your HP Officejet 8500a is unable to print red. I am sorry to hear this, but happy to help!
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    RnRMusicMan
    I work on behalf of HP
    Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
    Click the “Kudos Thumbs Up" to say “Thanks” for helping!

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    Please click “Accept as Solution " if you feel my post solved your issue, it will help others find the solution.
    Click the “Kudos, Thumbs Up" on the right to say “Thanks" for helping!
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    I work on behalf of HP
    "Remember, I'm pulling for you, we're all in this together!" - Red Green.

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    RnRMusicMan
    I work on behalf of HP
    Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
    Click the “Kudos Thumbs Up" to say “Thanks” for helping!

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    Click the “Kudos, Thumbs Up" on the right to say “Thanks" for helping!
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    "Remember, I'm pulling for you, we're all in this together!" - Red Green.

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    Have you tried running the HP Network Diagnostic utility?
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