Officejet 8500A 909n Wireless, color alignment error

My printer gives me an alignment failure error every time I print  in color. The quality prin test looks good also

Hi @199dog ,
I see by your post that every time you try to print, you are getting a alignment error. I would like to help you out with
this issue.
I have provided a document for the alignment error, to go through the steps to see if that will resolve this issue.
An 'Alignment failed' Error Message Displays on the Printer Control Panel.
Here is a document to check the cartridges. I would clean the contacts on the them also.
An 'Ink Cartridge Appears to Be Missing or Damaged' Error Message Displays on the Printer Control Pa...
I have provided this document for manually cleaning the printheads.
'The Following Printhead Appears to be Missing or Damaged' or 'The Following Printhead has a Problem...
Are you using Genuine HP Cartridges?
What are the ink levels?
If you need further assistance, just let me know.
Have a nice day!
Thank You.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
Gemini02
I work on behalf of HP

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    View Solution.

    Hi TM1997,
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    Please click “Accept as Solution ” if you feel my post resolved your issue, as it will help others find the solution faster
    Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
    **MissTeriLynn**
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  • Officejet 6500 - Alignment Error

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    Hello there! Welcome to the forums @gmalone 
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    R a i n b o w 7000I work on behalf of HP
    Click the “Kudos Thumbs Up" at the bottom of this post to say
    “Thanks” for helping!
    Click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution!

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    This question was solved.
    View Solution.

    This sounds quite promissing.  Will test as soon as I get back into town.  If this works, we really need to put this out on the net, as apparently I am not alone in experiencing this type fo problem.  I have seen all kind of different replies, but this seems to be the most logical.
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    best regards, and thanks for the quick reply!
    jabzi wrote:
    Hello TainoTechy,
    You'll have to uninstall the instances of the Officejet pro 8500 from Control Panel
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    Officejet 8500 software for Win 8
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    Jabzi
    Help the community by marking this post .
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    I work for HP

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    Click the “Kudos Thumbs Up" at the bottom of this post to say “Thanks” for helping!
    Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
    W a t e r b o y 71
    I work on behalf of HP

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    This question was solved.
    View Solution.

    Hi,
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    I work for HP.

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    Please click “Accept as Solution " if you feel my post solved your issue, it will help others find the solution.
    Click the “Kudos, Thumbs Up" on the right to say “Thanks" for helping!
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    "Remember, I'm pulling for you, we're all in this together!" - Red Green.

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