Officejet 8500A Plus everytime i switch it on it cleans the printheads?!?

I have a HP Officejet Pro 8500A Plus and everytime i switch it on it cleans the printheads. Is this normal???
And how can i turn this off???

The 'problem with a previous purchase' message implies that iTunes wasn't able to collect the payment from your last purchase - until that is paid you won't be able to download anything else from the store, including free items, redownloading past purchases, and updates to your apps.
For a card to have a chance of being accepted it needs to be registered to the same name and address (including format and spacing etc) that you have on your iTunes account, and have been issued by a bank in the country where you and your iTunes account are. If they're debit cards that you are trying to use then they don't appear to still be accepted in all countries, and even where they are it seems that not all work.
If you don't have any credit/debit cards that are accepted by iTunes then are iTunes gift cards available in your country (they are not available in all and they are country-specific, they can only be used in their country of issue) ? If they are then you could potentially use them as your payment method.

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Error 388 on my Officejet 8500a Plus printer

My paper feeder will only work intermittently on my officejet 8500a plus. It prints an error message 388* This error occurs when I'm trying to fax. What can I do to resolve this problem.

This error refers to error in connection line: Refer to below for more explanation.
Error Code: 386, 387, 388, 389, 390, 391, 392, 393, 394, 395
Definition
There is too much noise on the line for a valid connection between two fax machines to complete. The noise problem might go away over time.
Solution
Retry the fax reception at a different time when telephone line conditions have improved. Call the telephone provider if line conditions fail to improve.
http://h10025.www1.hp.com/ewfrf/wc/document?lc=en&dlc=en&cc=uk&docname=buu02549#Error247
Hope this helps.
I work for HP.

I have an Officejet 8500a Plus, but he can't find my Linksys Router

I just bought an Officejet 8500a Plus printer,
It can't find my Linksys router (WPA), all the other networks in this area are visible except our Linksys Router, with WPA security.
Tried to configure it with the software, connect the printer with USB, and tried to connect the linksys router, it say's: You're out of range of your wifi acces point(something like that)
HELP?
This question was solved.
View Solution.

Here are a few tips:
1. Make sure 802.11g is present. Other wireless modes (like 802.11n) are OK, but g must be present.
2. Broadcast your SSID and do not use MAC filtering.
3. Make sure your router has the latest firmware.
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I have an Officejet 8500A Plus. Can I print on fabric?

I have an Officejet 8500A Plus. Can I print on fabric?

Hi,
Not listed in Media supported - You can print on transparencies the iron them on fabric.
Regards.
BH
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Officejet 8500A Plus prints purple and brown instead of red and orange

Officejet 8500A Plus prints purple and brown instead of red and orange on diagnostic page after cleaning printheads all three times. I have repalced the cartridges and checked the lind feed. I have used HP cartridges not refills.

Welcome to the forums GuidoB!
I read about the issues you have been having with your printheads and would like to help. I would suggest for you to troubleshoot by using the steps in the guide below. I hope this helps!
Fixing Ink Streaks, Faded Prints, and Other Common Print Quality Problems
If the troubleshooting does not help resolve your issue, I would then suggest calling HP's Technical Support to see about further options for you. If you are calling within North America, the number is 1-800-474-6836 and for all other regions: click here.
Happy Monday
R a i n b o w 7000I work on behalf of HP
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Windows 8 scanning on officejet 8500a Plus

After upgrading from Windows 7 to 8, I am unable to scan using my OfficeJet 8500a Plus. Downloaded the latest trouble shooter, and Printer seems to be installed and is default. I am able to print, but when I go to the print center and select the scanning option, I get an error message that the printer is not installed. Same things happens if I try to intiate a sccan from Acrobat pro 9. When I I select the printer from the drop down (only one there) I get an error that there is a network error. Followed trouble shooting steps on site, checked firewall settings (default windows firewall at this point) to no avail. Tried removing and reinstalling the printer, as well as re-intiating the wireless connection from the printer, No go.
Am able to print without a problem wirelessly, it's just the scanning that is a problem.
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This sounds quite promissing. Will test as soon as I get back into town. If this works, we really need to put this out on the net, as apparently I am not alone in experiencing this type fo problem. I have seen all kind of different replies, but this seems to be the most logical.
I must say that it is somewhat frustrating that the new diagnostic tool that is supposed to identify and fix the problem, did not do this automatically, as programatically it does not seem like a major task to identify an outdated installation, uninstall it, and install a more updated version.
Thanks for your reply, and I will report back on the results.
best regards, and thanks for the quick reply!
jabzi wrote:
Hello TainoTechy,
You'll have to uninstall the instances of the Officejet pro 8500 from Control Panel
just start typing Control Panel , which should open up the control panel window.
Click on Uninstall a Program , which is under "Programs" .
Locate for HP Officejet Pro 8500a " entries and uninstall them.
After all the programs related to HP Officejet Pro 8500a " are uninstall , you may restart the PC.
Download and install the software for the same by using the below link ...
Officejet 8500 software for Win 8
Regards,
Jabzi
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OfficeJet 8500a Plus wireless; Desktop is running XP sp3 ... printing wrong characters on .pdf docs

HP OfficeJet Pro 8500A Plus on a wireless network; Win XP SP3. Also have HP Deskjet 882C connected via USB to same computer.
When printing .pdf docs on the 8500, unpredictably, on some lines or sections of the document, the type prints as though it has switched fonts to a foreign language like Greek or Russian ... totally uncomprehensible. I can attempt to print the same doc again, and I may get additional lines or sections in the wrong font, even though they printed correctly the first time.
I can print the same document on my 882C first time, every time without error.
Attempted to update 8500 drivers and firmware, but control panel on 8500 says no updates available.

Are you sure your using the 8500A drivers and not the 8500- they can and will cause this? If not please check the print preview of that job and see if it looks okay and let me know. Also make sure your Adobe is up to date... which version do you have?
Although I work for HP, I am speaking for myself and not for HP.
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How to upload photos from memory card to computer on new Officejet 8500A Plus?

I recently replaced an older HP psc 2410 photosmart printer with a new Officejet Pro 8500A Plus printer. The installation went fine without error messages, and it prints, scans and copies just fine. When I insert a memory card into the slot, the printer itself recognizes the files and displays them on the LCD screen and offers to print them. BUT ... what I want to do is upload the files to my PC (running Windows XP), and I can't figure out how to do it! There is no HP program that pops up and offers to transfer the photos like with my old printer. I was also expecting to see the card slots shown as a removeable drive like I did with my old printer, but I don't see them. Also, my Photoshop Elements program doesn't recognize the card slots either.
Then it dawned on me that my computer doesn't "see" the card slots because it's not connected directly to the printer! I set this up as a wireless printer and I am totally new to this, so pardon if this is a dumb question... but is there no way to transfer files from the card slot to the PC in a wireless setup?? I'm totally confused...
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Hi,
If your printer is connected thru network or wireless network, you have to access it thru the IP address.
Find out the IP address of the printer. You can do this by clicking on the network icon on the front panel of your printer.
Open Windows explorer and type \\xxx.xxx.xxx.xxx" where xxx.xxx.xxx.xxx is the ip address of the printer.
You'll see the memory card slot there.
You can do a "map network drive" to it if you want your printer card slot to be listed there permanently.
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(Although I am employed by HP, I am speaking for myself and not for HP)

My HP Officejet 8500A plus is always publicizing advertisements on it's screen instead of Safe-Modes

When unfortunately reinstalling my HP Officejet Pro 8500A Plus, your listing advertisements are consistenly being publicized upon your screen (without any pringing safemode for taken place until touching that). So can you please tell me how to stop your advertsing display again?
So therfore - can I please ask how to fully exclude your advertisements upon the overall reading screen - and while also convert my HP Printer while clearly into your PC ii possible?

HI SWDelmar,
What kind of advertisements are on your printer screen ? If you can give me some examples of what you see as there should not be advertisements on the printer screen.
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Where can I find my proxy address and the printer code on the HP officejet 8500A Plus

where can I find my proxy address and the printer code on the HP officejet 8500A Plus

Hi TanaS,
I understand that you're trying to setup ePrint. Most users when setting up ePrint do not require entering a proxy address.
Are you having trouble setting up ePrint?
Are you getting an error message when you try to setup ePrint?

8500A Plus - iPad (iOS 4.2.1) cannot find the printer

Have had a 8500A plus for a couple of weeks. All works well.
Downloaded 4.2.1 onto iPad this morning (23 Nov) expecting to be able to print directly to the printer. However the iPad cannot "see" the printer. Any ideas?
There are no "Product updates" available for the printer (I checked on the printer itself). I take that to be similar to a firmware update? I had read somewhere else that the 8500A may have a compatibility problem that prevents it connecting to iPads and needs a firmware update. If so, is one out or is it still to come?
I am in New Zealand (if that makes any difference).

Hello,
Please check out this URL for list of HP's AirPrint compatible printers
http://www.hp.com/sbso/printing/mac/apple-airprint.pdf
There will be a firmware update coming soon for the Officejet 8500A that will enable AirPrint compatibility
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HP Officejet 8500A Plus will not connect to router.

A couple month ago I had this printer up and running on my network fine. I use a Cradlepoint MBR1200B router with a Verizon wireless aircard. We took the printer out of the office while we were remodeling, we went to go back and hook it up after the remodel was complete. Now it will not connect back to our router. It's weird the printer will connect fine to my other verizon hotspot, but not the cradlepoint router with usb modem. We have an Officejet 6500 upstairs that is connected to the cradlepoint and is working great.
I have tried what seems like everything from resetting the network setttings on the printer to default and tweaking the security on the cradlepoint from WPA2 to WPA/WPA2. Still nothing.
Also when I choose to print a test report after getting the error on the printer it prints out a sheet that says.
"More that one access poiint/wireless rougter has been foun that mathes your wireless network name (SSID). IF this is not inteded, your HP printer may connect to the wrong wireless network. If you cahne your network name you will need to configure the SSID on all wireless devices to match you new newwork SSID."
The only wireless network we have in the house is the cradlepoint router???? We have the hotspot too, but that is not even turned on. Even so the SSID's for them are not even remoteley similar.

Hello Fost325,
Take a look at this document, which provides wireless and network troubleshooting scenario's. Please let me know if this helps.
Good luck!
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I have a hp officejet pro 8500a plus. can i print in all black when the other ink colors are out?

i'd like to find out if there is a way i can still in black if i have one color cartridge empty

This model has separate ink supplies and printheads. Ink is required in all the colors to keep the printheads and plumbing from clogging. See this page for information on how ink is used.
Bob Headrick, HP Expert
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Officejet 8500A Plus cannot scan entire 8 x 10 photo to JPEG file.

When scanning, only 4 x 6 portion of the photo got scanned. How do you change the setting to scan the entire 8 x 10 photo?

Hi,
Sorry I don't have a Mac machine with me right now but I believe two software should be very close. The following image is from a Windows machine:
Regards.
BH
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IPhone 6 Plus doesn't switch to landscape mode on the home screen

my new iPhone 6+ will not switch to landscape mode when turned horizontally in the homepage. Any thoughts about why this is? It will inindividual apps, but just not on the home page. And no, my screen orientation is not locked in portrait mode. Is anyone else having similar problems or have any suggestions?
Thanks in advance.

+1
My iPhone 6+ doesn't:
 rotate to landscape mode on the home screen
 display dual-paned email
 display the extended keyboard in landscape mode.
Curious if anyone else is experiencing all three symptoms on their 6+ too?
(It ***** because I bought the horsey 6+ for these features.)
I'm suspicious that it was my restore that did it. Did anyone else experiencing the "no rotate" bug restore from an iTunes backup? I did, and I think that it went afoul. I restored from an iTunes backup (via USB), from an iPhone 5s running the iOS 8 GM Seed.
Does this ring a bell?
I'd rather not wipe it and set it up as a new device as this takes HOURS that I don't have right now, but I suspect that the restore (possibly the iOS 8 GM) is the culprit.
Thanks!

Officejet 8500A Plus everytime i switch it on it cleans the printheads?!?

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