OfficeJet 8600 Plus Printer Wifi not initializing

My printer has suddenly stopped initializing the WiFi antenna when powered up. I have not changed any drivers or installed any software that would affect the hardware status.
The WiFi feature was working two days ago. I keep the printer powered down when not in use. Power up this morning did not initialize WiFi.
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Hello KPharmer,
Welcome to the HP Forums!
I understand your Officejet 8600 Plus is not connecting to your wireless network. I will do my best to assist you! Have you tried reconnecting the wireless on your printer? If not, please follow these steps: (This information is stated here.)
On the printer touch screen, touch the Right Arrow ( ) to display the second navigation screen.
Touch the Setup icon ( ).
Touch Network , touch Wireless Setup Wizard , and then touch Continue . The printer searches for available networks.
Touch the name of your network, and then touch OK .
If prompted, enter the network password, and then touch OK . The printer connects to the network.
Once you have this setup, I would recommend following this entire HP document on Printer Does Not Maintain Wireless Connection.
Please post your results, as I will be looking forward to hearing from you. Have a great night!
I worked on behalf of HP.

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My HP Officejet Pro 8600 Plus printer will not recognize my wireless router passwrd

My printer was working fine but when I turned it on today it wouldn't connect to my wireless router. I try inputing the correct password and the printer gives me this message......"the WPA security passphrase configured on your HP printer does not match your wireless router setting" .
I have entered the password several times and I know what I have entered is correct

Hi @Southglen,
Welcome to the HP Forums!
I noticed that your HP Officejet Pro 8600 Plus printer will not recognize your wireless router password. I am sorry to hear this, but happy to help!
I would recommend to go through this guide, How to Find the WEP or WPA Key or Password for Your Wireless Network, just to double-check your wireless password, in case it might have changed.
I would also suggest a hard reset, by going to this post How to perform a Hard Reset, by @Rich1.
After those two steps, I would suggest a firmware update, Getting Printer Updates for HP Officejet Pro 8600 (N911), Officejet 6600 (H711) and Officejet 6700 P....
Let's start with these steps, and we will go from there!
RnRMusicMan
I work on behalf of HP
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MACBOOK PRO SPORADICALLY PRINTS TO HP NEW OFFICEJET 8600 PLUS

I bought a brand new HP Officejet 8600 Plus and have been having sporadic printing problems.
MacBookPro OSX 10.6.8
Router: Airport Extreme
Wireless printing
I also have a PC with windows and have no problems printing at all using same wireless router. When this has happened before, I have shut everything down, disconnected everything, reconnected everything, removed the printer from the macbook, added it back on and then it has worked.
This time - nothing - the document sits in the queue - says connected and . . . nothing!
Please Help!

Hi @Lyn99
Since the issue does not arise when you print from the Windows computer, we know the issue is either related to the Mac or the router, not the printer. I will happily do all I can to help you figure out what the root cause of the issue is and with any luck resolve the issue!
This printer has something called Wireless Direct. Lets enable the wireless direct, which allows the printer to broadcast its own network, then add the Mac to the printers network and see if you can print. If you can print this way, we will know the issue is not the Mac, it is the network, and if you can not print well it is the Mac
On the front panel of the printer, go to the Setup menu by arrowing over to the wrench, then select Network and choose Wireless Direct. When you have turned on the Wireless Direct, go to the Mac and click on the Airport/wifi symbol and choose the printers network (it will say something like HP Print 8600 and part of the hardware address).
Once the Mac is on the printers network, try to print from the Mac. Let me know the outcome and we can go from there.
Thanks, I look forward to hearing from you.
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Sunshyn2005 - I work on behalf of HP

My HP Officejet pro 8600 plus printer is locked

My HP Officejet pro 8600 plus printer is locked and is offline how do I unlock it because I'm in big trouble.

I had the same problem, HP kept telling me it was my wireless network. But I had paddle locks on my wireless on the printer it self. We finally figured it out. I will try to explain as best that I can. If your looking at the printer, down to the left of the window, press several times just outside the printer window, until it wakes up. Scoll with arrow keys > to the right until you come to the Enable /unenable the wireless. Press up/down arrows to come to the Enable window and reset it from there. I hope I explained this wwell enough to do it on your own. Just to let you know when you are pushing to the left of the window quickly to get it started, you are not pushing any visable button, just keep pushing and will open up in the window. Good Luck

Officejet Pro 8600 plus Printer

I have just purchased the Officejet Pro 8600 plus Printer & installed it with no problems but it won't connect to the internet/web services? It is connected to my home network & will print etc. but when I try to activate the internet as directed, it searches for a while with 'Enabling Web Services (ePrint & Apps)' on the screen & then reads 'Web Services (ePrint & Apps) could not be enabled'.
When I tried to activate the web service during instalation, the page read that if it did not activate I would be directed to a page to download necessary drivers but this never happened & the only thing I could do was to select the 'Next' button which completed the installion without the internet/web service working.
Does anyone know of this issue & if so, can you please tell me how to connect my printer to the internet.
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That is great to hear Roses66. If you could mark my previous post with the 'Accept As Solution" it will help others in this community to find our conversation easier.
TwoPointOh
I work on behalf of HP
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Officejet Pro 8600 Plus prints part of page and quits

My brahd-new Officejet Pro 8600 Plus prints part of page and quits. The manual said to clean the print heads and align the printer. I did both of those. It made the problem worse. I'm printing on photo paper - HP Premium Plus. It happens about 1/2 the time.

Hi beantowner2,
I would like to begin with a few questions,
Does this happen when you copy a photo, or only when you print form the computer?
Do you have the printer connected directly to a wall outlet or a surge protector?
What operating system and version is on the computer?
Is the printer connected to the computer with a USB cable or wirelessly?
If you have a WIndows operating system please download and install the latest firmware version for the printer. HP Officejet Pro 8600 N911g_n Firmware.
If you are using a surge protector, I suggest disconnecting and connecting the power directly to a wall outlet.
Issues when Connected to an Uninterruptible Power Supply/Power Strip/Surge Protector
In this document you will see,
ISSUE:
Problems or issues may arise when an HP LaserJet series printer is connected to an uninterruptible power supply (UPS), a power strip, or a surge protector
This is not limited to Laserjet printers.
I look forward to hearing back from you.
Please click the Thumbs up icon below to thank me for responding.
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Sunshyn2005 - I work on behalf of HP

Does apple make a printer for iPad if not how dow I get it to work with a HP Officejet 6500A Plus printer?

Does Apple make a printer for the iPad and if not how do I get it to work with a HP Officejet 6500A Plus printer? Thanks

Apple don't make any printers, but there are a number of the printers that are AirPrint-enabled, which you should be able to print to just by the printer and the iPad being on the same wifi network - the models that support AirPrint are listed on this page (the page also includes a bit of troubleshooting at the bottom of it) and it includes :
HP Officejet 6500A e-All-In-One E710a
HP Officejet 6500A Plus e-All-In-One E710n
If your's isn't one of those then you could see if HPs own ePrint app works with it, or there are third-party printer apps such as PrintCentral Pro and Print n Share which might work it

Will my hp officejet pro 8600 plus print from my ipad.

will my hp officejet pro 8600 plus print from my ipad.?
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Hello,
Yes. Try following the instructions here http://h10025.www1.hp.com/ewfrf/wc/document?docname=c02623193&cc=us&dlc=en&lc=en&jumpid=reg_r1002_us...
If that does not help, let me know and I will see what I can do.
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Officejet 8600 Plus "scanner reported error" Mac scanning

I recently purchased the Officejet 8600 Plus and have run into problems scanning. When scanning using the ADF, I frequently get a message saying, "Scanner reported an error. The scan was not completed because the operation was cancelled while scanning was in progress." The only way to escape from this situation is to turn off the OJ, power it back on, and then try scanning again. I haven't seen the issue using the flatbed, but I've used the ADF far more than the flatbed. This happens both when connected via wifi and USB, so it's not a networking problem. I have tried scanning via Apple's Image Capture as well as HP Scan and I get the error using both. I have all the latest software and firmware for both the Officejet and my Mac. I have tried uninstalling and reinstalling the HP software, to no avail. This situation is tremendously frustrating as one of the main reasons I purchased this product was the wifi scanning feature. Without a solution to this problem I will consider this product to be defective and will return it. So, any suggestions as to how to alleviate the problem? Thanks. System info: Macbook Pro 17" (early 2011)OS X 10.8.5

I have an HP MF127fw connected to Mac computers and am experiencing exactly the same problem. Scans from the ADF always fail with that same "scan canceled" message. Preview, Image Capture, or Scan from Print & Scan all receive the same error. USB or WiFi connections make no difference. What is wrong with the HP connection? Here it is 2015 and there have been over 200 viewers of the original posting regarding the inability to scan. Hasn't anyone found a way to overcome this problem?

Can't Downgrade firmware on HP Officejet 8600 Plus!!!

Hi
In my office I have to scan and copy many many Legal size documents per day, I recently have aquired this awesome printer Hp Officejet 8600 Plus
The first day I was able to scan a bunch of 2 sided legal paper, very awesome, but then I upgraded the printer, as always confident with the upgrades, but as a result of that I was unable to scan legal size paper again
I was reading a lot of similar issues, and i Cant believe that this is an official desicion, the printer can perfectly scan legal size papper, so the solution is to downgrade the FW to an older version, but I Cant, I tryed with Jetadmin, with OJP8600_N911gn_1232A.exe, and copying the upgrade file *.ful directly to the printer
And always the same thing:
-in the screen of the printer appears the message (Printing) for a few seconds and then backs to the home screen again
In the computter with Jetadmin it stay on 0% for hours
-With OJP8600_N911gn_1232A.exe and the modded EnterpriseDU.ini Appears an error after 20 minutes, and ask me for reset the printer
-Copying the *.ful file on the Printer, just put the Printing screen on the printer 2 or 3 seconds and then backs to the home screen.
I tryed by USb cable, ethernet and even Wireless
Is a security lock in the new firmwares?
How Can I Downgrade the printer?, is urgent, i need to scan a lot of Legal documents
And please activate the option by our own risk option, for legal scan in the next update, I'm tired and dissapointed...
thanks
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Hello BHVampire,
Welcome to the HP Forums!
I understand you're unable to scan a legal size paper after upgrading the firmware using the Officejet 8600 Plus. I will do my best to assist you! I have just sent you a private message. If you're not sure how to check your forum messages, this post has instructions.
I worked on behalf of HP.

I can use everything on my 8600 plus printer except enable web print. is the printer no good?

Hp Officejet 8600 plus
Vista 32 bit
Cannot connect to the server.
Check the Internet connection and try again. Or contact your system administrator or the person who set up the printer.
If your network requires a proxy server address to connect to Internet, click Enter Proxy or check your browser settings.
Installed drivers. everything else is working fine via wifi
I cannot get my web services to connect i keep getting that message. I have tried to troubleshoot it numerous ways. power reset while it was on, static ip, etc out of ideas

HI incrulk,
What kind of router do you have ?
You mentioned that you set a static IP, did you do this from the front panel of the printer or from the EWS ( printer page on the computer)? If you did it from the webpage did you change the primary and alternate DNS that was on the same page ?
What I would suggest is to go back to the Static IP page by putting your printers IP address in your address browser and click on Networking at the top. Then go to the left side of the page and click on IPV4 under wireless or you might see Networking again on the bottom left. This should bring you to the manual and automatic settings. On the DNS section in the preferred DNS put in the single number 8 in each of the four boxes(It will look like this 8.8.8.8). In the alternate DNS insert the number 8 in the first two and then then number 4 in the third and fourth ( it will look like this 8.8.4.4).
If you have trouble or need clarity just ask me or you can check this post out from Jon-W.
After you apply these changes power cycle the printer and try to enable the web services again.
Let me know what happens after this. We can get this working for you.
If I helped you at all it would be great if you clicked the blue kudos star!
If I solved your post please mark it as solved to help others.
I'm a printer tech with HP.

Unable to fax from mac with Yosemite on HP Officejet 8600 Plus :(

Ever since I have updated to yosemite I have been unable to fax from mac with Yosemite on HP Officejet 8600 Plus
Please help and provide needed update....

Hi @JediTiger,
Thank you for visiting the HP Support Forums. I see you are running into some fax issues with you HP Officejet 8600 since upgrading to the Mac Yosemite 10.10 Operating system. Please go ahead and get started below:
Scrub/ Uninstall
• Open the Applications folder > HP or Hewlett Packard folder > HP Uninstaller
• Click continue, click on one of the printers in the list.
• * Only do this step if you do not have any other HP Printers. Hold down Control, Option and Command, While holding the three buttons down,
• Click uninstall.
Reset Printing System
1. Click the Apple icon ( ), and then click System Preferences.
2. In the Hardware section, click Print & Fax/Scan. The Print & Fax/Scan dialog box opens.
3. Right-click (or Ctrl +click) in the left panel, and then click Reset printing system…
4. Click OK to confirm the reset.
5. Type the correct Name and Password.
6. Click OK to reset the printing system. The Print & Fax dialog box shows no printer selected
Note: This will remove all printers in the print and Fax/Scan, any printer removed can be re-added later by clicking the plus (+) symbol..
Repair Disk Permissions
1.On the Dock, click Applications, and then click Utilities.
2.Double-click Disk Utility.
3.Highlight your hard drive/partition on the left (by default this is "Macintosh HD").
4.Click the Repair Disk Permissions button at the bottom of the window.
5.Once the repair is complete, restart the computer.
Restart the printer. Now you can download and install the printer software and install it. Click on the link below to begin the download and follow the on screen instructions:
HP Officejet Pro 8600 series Full Feature Software and Drivers
I hope this helps, please let me know the outcome!
Thanks,
HevnLgh
I work on behalf of HP
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
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Photoshop Elements 12 no longer see's my scanner. So I cannot scan my pictures, help. Windows 8.1 with HP Officejet 6500A Plus printer. Scanner works with other programs in my PC. Problem is PS12

So I cannot scan my pictures, help. Windows 8.1 with HP Officejet 6500A Plus printer. Scanner works with other programs in my PC. Problem is PS12

I bought the Officejet 6500A Plus about one month and have experienced the very same problem. I tried to remedy this problem following suggestions in a number of different posts (static IP, router, firewalls etc), all to no avail. Last week I called support. The support I received by the tech over several hours and different days for a week was very good. However none of his suggestions corrected the connection issue. After today's recommended fix failed, he advised HP is aware of this issue with the 6500 and other affected printers. He claimed HP was working on a firmware upgrade. He did not know when the update would be provided. The tech also claimed HP acknowledged this problem in a written announcement. He agreed to email the announcement to me. I haven't received it. This has been the only problem I've had with the 6500

HP Officejet 6500A Plus prints blank pages

Hi,
I have worked HP Officejet 6500A Plus printer.
It was printed fine.
Suddenly it prints "blank" pages.
It's the same blank when it printing using "Copy" or "Print" through any application.
And it does not matter what was selected: black or color.
Scan is working fine.
Thx.

Hi,
Please search for article # c01641815 on Hp.com (just type the article number on the search field or use the complete term below.
HP Officejet 6500 (E709a) and 6500 Wireless (E709n and E709q) All-in-One Printers - Printout Is Blank or Has Very Little Ink (c01641815)
This should guide you on check the ink cart and print head.
Hope we resolve the issue.

Officejet 8500A Plus prints purple and brown instead of red and orange

Officejet 8500A Plus prints purple and brown instead of red and orange on diagnostic page after cleaning printheads all three times. I have repalced the cartridges and checked the lind feed. I have used HP cartridges not refills.

Welcome to the forums GuidoB!
I read about the issues you have been having with your printheads and would like to help. I would suggest for you to troubleshoot by using the steps in the guide below. I hope this helps!
Fixing Ink Streaks, Faded Prints, and Other Common Print Quality Problems
If the troubleshooting does not help resolve your issue, I would then suggest calling HP's Technical Support to see about further options for you. If you are calling within North America, the number is 1-800-474-6836 and for all other regions: click here.
Happy Monday
R a i n b o w 7000I work on behalf of HP
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OfficeJet 8600 Plus Printer Wifi not initializing

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