OfficeJet 8600 Pro Unable to Connect to Server for eprint BUT is connected to nework

Just set up my 8600 and everything connected great until I tried to connect to enable web services on the printer. It says it is unable to connect to serve and asks if I want to enter a proxy. I dont understand why it cannot connect to server if my printer is connect to my network??

Hello cboucher78,
Welcome to the HP Support forums. I gather that you are getting an error message when you are trying enable the web services for your Officejet Pro 8600 printer.
The message you are getting is indicating that the printer cannot establish 2-way communication with the HP ePrint servers and needs some assistance. Please set a manual IP address and manual DNS servers to correct this. I have included a link to another post I did that has the steps with screen shots.
Regards,
Happytohelp01
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OfficeJet 8600 Pro no longer connects to network

I've been using my OfficeJet Pro 8600 on a local network, with a wireless connection to a router. Now the printer will not connect to the router.
I can ping the printer from the router, so the wireless hardware is working. I can print when connected with a USB cable, and scan to a USB memory stick, so the print/scan hardware is working.
WiFi Protected setup does not work. When prompted I press the router's button for 3 seconds, the printer sees that because I get a "Connecting to the Network" roundy-roundy, but it times out instead of completing the connection.
The WiFi Connection Wizard does not work. The scan for available networks finds my network, but when I enter the password, I get a "Trying to Connect to the Network" roundy-roundy, followed by a message "Invalid wireless password (WPA) entered."
The printed report assures me that wireless is on and working, but that the WPA passphrase I entered in the printer does not match the wireless router setting. This is false--it's the same password my computer uses and the computer has no problem connecting. I've changed the passphrase on the router (and the computer) and tried the new passphrase on the printer, but that doesn't work either.
Is there a way to clear the printer memory and restore factory defaults that may help?
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Temporarily remove the password and all security off the router. Save settings. Now try to connect the printer to your unsecured SSID with no password. Are you successful? If yes, go back and add WPA2-AES encryption with your password and try to connect again. Do not use WPS.
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I worked for HP but now I'm retired!

Unable to Wireless Print to OfficeJet 8600 Pro with Mac OSX 10.5.8

I am running MacBook Pro with OSX 10.5.8 and I am unable to print wirelessly to my new OfficeJet 8600 Pro.
I can setup the printer just fine, but when I send a job to print, it just sits in the queu and does nothing after "processing" the pages, etc.
I've tried a few different setup installers, including this one.
It's a slightly older mac (2.3 GHz Intel Core 2 Duo) running OSX 10.5.8.
Any advice?
Thanks

Hello dpipitone,
Welcome to the HP Support Forums! I understand you are having some problems printing and scanning wirelessly on your HP OfficeJet Pro 8600 with your Mac running 10.5.8. When you installed the software and drivers for your 8600, did it tell you it was successful and print a test page? Also can you let me know the Exact model of 8600 you are using?
I would like you to follow the troubleshooting steps listed here: Print Jobs are Stuck in the Print Queue, once on this page please select your Mac OS X, and continue from there.
Let me know if this was successful, I will watch for your reply.
Thank you,
HevnLgh
I work on behalf of HP
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
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Is it possible to use a sprint hot spot as a network connection on HP Officejet 8600 Pro?

Is it possible to use a sprint hot spot as a network connection on HP Officejet 8600 Pro?

@Johndcrum
It's possible to use a hot spot connection but its not recommended. The connection isn't reliable.

Unable to install HP Officejet 8600 Pro Plus Driver on MacOS Maverick

Hi,
I have not been able to install HP printer driver on my Mac.
printer model: HP Officejet 8600 Pro plus
operating system: MacOS Maverick 10.9.3
I have tried all the advices found in the forum including deleting all the old HP files etc and still gets the following error message.
Regards

Hi HugeLau,
I would like to help you successfully install your printer software onto your Mac running mavericks. I can't say for sure what has caused this issue, but I am sure the steps below will help you to resolve the issue;
Scrub/ Uninstall
Open the Applications folder > HP or Hewlett Packard folder > HP Uninstaller
Click continue, click on one of the printers in the list.
* Only do this step if you do not have any other HP Printers. Hold down Control, Option and Command, While holding the three buttons down,
Click uninstall.
Remove Apple HP Update
From the computer desktop, double-click the Macintosh HD  icon.
Double-click the Library folder.
Double-click the Printers folder.
Right-click the HP folder, and then select Move to Trash.
When prompted, type the Administrator name and Password for the computer, and then click OK. Wait for authentication to complete.
Double-click the PPDs  folder.
Double-click the Contents  folder.
Double-click the Resources  folder.
Locate your printer in the printer list, and then right-click on your printer and select Move to Trash.
When prompted, type the Administrator name and Password for the computer, and then click OK. Wait for authentication to complete.
Click the Trash icon on the taskbar, click the Empty  button, and then click OK to empty the trash.
NOTEBy clicking OK, all items in your trash will be permanently deleted from your computer. To delete one item in the trash, click that item to highlight it, and then click OK.
On the upper-left corner of the computer desktop, click the Apple menu icon, and then click System Preferences on the drop-down menu.
Double-click Print & Scan.
In the Printers list, click your HP printer, and then click the Minus button to delete it.
Restart the computer and now you have a fresh start.
Reset Printing System
Click the Apple icon (   ), and then click System Preferences.
In the Hardware section, click Print & Fax/Scan. The Print & Fax/Scan dialog box opens.
Right-click (or  Ctrl  +click) in the left panel, and then click Reset printing system…
Click OK to confirm the reset.
Type the correct Name and Password.
Click OK to reset the printing system. The Print & Fax dialog box shows no printer selected
Note: This will remove all printers in the print and Fax/Scan, any printer removed can be re-added later by clicking the plus (+) symbol.
Repair Disk Permissions
On the Dock, click Applications, and then click Utilities.
Double-click Disk Utility.
Highlight your hard drive/partition on the left (by default this is "Macintosh HD").
Click the Repair Disk Permissions button at the bottom of the window.
Once the repair is complete, restart the computer.
Restart the printer. Now you can download and install the printer software and install it. > HP-Inkjet-SW-OSX-Mavericks_v12.34.37.dmg
When you add the printer, please ensure you are using the HP driver, not the AirPrint driver.
Select Add other Printer or Scanner
Select the printer you are adding and next to 'Use' you can the printer driver
Please let me know if this resolves the issue. thanks.
Please click the Thumbs up icon below to thank me for responding.
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Sunshyn2005 - I work on behalf of HP

Looking for OfficeJet 8600 pro plus replacement paper trays

Where can I purchase replacement paper trays for the OfficeJet 8600 Pro Plus printer?
I am NOT looking for the add-on paper tray unit, but a replacement for the primary tray. We shuffle various types of paper and envelopes in and out of the tray throughout the day, and we would instead like to keep several extra trays loaded with specialty paper to reduce wear on the primary tray.
Suggestiosn?
Thanks!
This question was solved.
View Solution.

I searched in the online stores available by HP and was unable to find this part. However, I was able to find that the part is available through HP Tech Support by calling in.
Click here to access the full list of HP Tech Support contact numbers.
The part number is CM749-60036 for the main tray assembly for the Officejet Pro 8600 Plus. This part is, currently, around $25 usd, but prices are subject to change.
Hope this helps.
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Officejet 8600 Pro+ Power-switch lamp cycling bright then dim

My Officejet 8600 Pro+ printer is brand new, and is connected via my wired network. It's working perfectly so far. Wi-Fi and fax are both (deliberately) turned off / disabled & not needed.
The Power-switch has a nice green light to indicate that the printer has "power" OK - and the lamp seems to have two "on" states, namely 'dim', and 'bright'.
The printer seems to go into "Sleep Mode" OK, and the control panel turns off as expected after my preset "Sleep" interval. (I'm not using the scheduling options.) It also wakes-up OK when I send it a print job. Again, everything is fine so far ...
While the printer is in this low-power 'ECO' state, the intensity of the green Power-switch lamp varies slowly between bright and dim, on a roughly 6-second cycle - 3 seconds at 'bright', then 3 seconds at 'dim', and it never stops cycling - bright then dim then bright etc..
BUT ... and here's my question ... should this lamp be staying 'dim' while the printer is asleep?
Or, does the fact that it is returning to 'bright' every few seconds imply that it is somehow failing to STAY fully 'asleep'?
I can't find any clues about this in the printer's manual.
Perhaps I should raise a query with the HP Support folks, but I thought I'd ask here first.
Thanks in anticipation. Edited to add:
I'd be glad to know whether any other Officejet 8600 owner (or the owner of any other Officejet model) sees this same bright/dim behaviour on their Power-switch lamp? Thanks.

Thanks pcwizard, I got the same reply yesterday from my HP Customer Care enquiry, and I'm satisfied now that my machine isn't cycling repeatedly into sleep mode and then 3 seconds later coming half "out" of sleep mode! I know the HP design folks may never look at these Forum entries, but I'd hint to them that perhaps this ambiguous "sleep" indication might be made an optional choice, so that I could choose a steady low-intensity light instead. It's not an enormous issue of course, but in my little "office" space, this Power button is right in my line-of-sight as I work, and - even though I now know that my printer is perfectly healthy - the slowly-pulsing light had become a recurring distraction until I covered it with a little 'disc' of semi-opaque sticky tape Thanks again.Colin

Does the Officejet 8600 Pro Premium N911n printer perform auto tray selection?

I have an Officejet 8600 Pro Pemium N911n printer, CN577A with two trays. My Operating Sysem is Win8,64bit,there are no error messages, no system changes.
The HP Officejet Pro 8600 e-All-in One series User Guide states that By default, the printer draws media from Tray1.If Tray1 is empty, the printer draws media from Tray2(if it is installed and loaded with media. I have Tray lock disabled ,Tay1 the default Tray and Automatic Tray Selection enabled.Prior to making these selections,I contacted HP support via email to report that this option was not working. I received a response that there is no method that will automatically select a tray when one tray is empty. The User 's manual states otherwise..This option might not work but it is part of this series of printers. I have both trays loaded and I will determine if it works after Tray1 is empty. Does anyone have one of these printers and the auto Tray function works? Thanks.
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View Solution.

Hello wardell1,
Please take a look at this document and let me know if the troubleshooting steps help resolve your issue.
Good luck!
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How to cancel a print job on the hp officejet 8600 pro running xp

How do cancel a print or copy job on the Officejet 8600 Pro Premium? There is no "cancel" button on the control panel. Do I have to go through the software? Time consuming -
Thanks!
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scarlattid3,
The cancel button should be located in the bottom right corner of the screen. The only thing is it's not going to show up until you start the print job or copy and then it should appear for you.
Let us know if you are able to find this.
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If I solved your post please mark it as solved to help others.
I'm a printer tech with HP.

HP Officejet 8600 Pro - how to change scan resolution presets at the printer

I have an HP Officejet 8600 Pro and wish to scan to email from the printer and wish to change the default resolution setting. I would like to change the default scan resolution so I dont have to remember to change it every time I scan.
If I change it with the HP Windows Printer Assistant software it only seems to change the resolution for this time and only from the computer not at the printer.
Is it possible to change the scan resolution settings at the printer? I cant find detail in the manual or on the printer console.

bvlusa,
Open the Icon labeled Officjet Pro 8600 on your desktop, and then click on Scan a Document or Photo. When the Scan application window opens you can change the Resolution from the drop down menu.
I hope this helps.
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HP Officejet 8600 pro plus

Hi,
recently, I bought HP Officejet 8600 pro plus, and its firmware was CKP5CN1344ER, and I'd like to update its firmware into the version CLPXXXXXX, but in the HP Official site only supports the firmware version CLP1CN1322CR, that cannot do anything.
question:
1. can't I update CKPXXX into CLPXXX version?
2. How can I get the recent firmware support from Official site?
Thank you for your help,

Hi jxj9848,
The codes are different depending on how the unit received its last update, so don't worry about the different codes. The code you have CKP5CN1344ER is the latest version that was released through the Web Services menu via automatic updates. Is there a reason you were trying to obtaining an update? Are you experiencing an issue that I may be able to help you with?
If you require further assistance please post back with some additional information including your operating system and version, Mac or Windows?
Please click the Thumbs up icon below to thank me for responding.
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Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Sunshyn2005 - I work on behalf of HP

Officejet 8600 pro plus time zone issue

has anyone successfully set the time zone on the Officejet 8600 pro plus? There's a webpage for the device to setup the local date & time - it has a nebulous button to 'set the time zone to the same as you computer' or something like that.. I can't get it to work under Win7 IE or firefox - the printer seems to always be stuck in UTC. That means I have to set the printers local time to UTC to make the timestamps of email scans appear correct. Any ideas? It seems like older officejets had an option to explicitly set the time zone from the device's webpage but that's gone. BTW.. I've upgraded to the latest firmware (v CLP1CN1150CR - 15-feb-2012), but the problem persists.

You should be able to do that via the LCD panel from the printer.
Setup->Tools->Preferences
Setup is in second page after the home screen.
Click on the "Thumbs up"button on the left to say "Thanks"
Please mark the post that solves your problem as "Accepted Solution"
(Although I am employed by HP, I am speaking for myself and not for HP)

Can't download my copy of Acrobat IX Pro Teacher. I've paid for it, but downloading instruction is misleading

Can't download my copy of Acrobat IX Pro Teacher. I've paid for it, but downloading instruction received by mail is misleading

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Download Acrobat products | Standard, Pro | XI, X

HP 8600 Plus unable to connect to server

I have an 8600 Plus all in one. HP Customer service told me that I need to add port numbers to my modem to allow it to connect. On my Modem it gives me no options for incoming or outgoing ports nor web services ports that they gave me? Can somebody help me with this? I have important work items stuck in my ePrint center that I need to get done.

HI weisserjon,
Are you getting the error message that says unable to connect to server when trying to enable web services ?
Have you tried to set a static IP ?
If not let me know and i'll give you the steps.
If I helped you at all it would be great if you clicked the blue kudos star!
If I solved your post please mark it as solved to help others.
I'm a printer tech with HP.

Officejet 8600 Pro and Windows Server 2003 (32 bit)

The company I am consulting for purchased three 8600 Pro printers to replace three older and non-working printers. They are still using XP Pro on their workstations and running Windows Server 2003 (32 bit version) on a file server and data server. All of the workstations have the drivers for the 8600 installed and are printing with no problems through the network. I checked the driver page on HP's site and there are no drivers listed for the 32 bit version of the server OS, only the 64 bit version. I need to install the printer drivers on these servers to be able to print reports without having to purchase another printer. Has anyone found a workaround to this problem or do I have to install one of the older printers in order to print and fax from the servers? I really can't shut down these servers in order to reinstall the 64 bit version of the OS.

Hi,
Install the software using the command prompt, the software do supported on Windows Server 2003 but its installation process is different.
Follow these steps to install the printer on the server:
http://h10025.www1.hp.com/ewfrf/wc/document?cc=us&dlc=en&docname=c03351547&lc=en&product=4323659&tmp...
Regards,
Shlomi
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OfficeJet 8600 Pro Unable to Connect to Server for eprint BUT is connected to nework

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