Officejet 8600 Wireless

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When attempting to print emails, this message pops up. Can print from MS Word just fine. Attempted all the fixes entered on the Internet (without going back to IE8) and nothing corrects issue. Any workible suggestions

untill the proper drivers are avilable to support the IE newer versions problem will still persists degrade back to IE 8 & enjoy printing & try updating the drivers of your printer to latest version try with the current IE for dirvers go to www.support.hp.com & enter your product name & select the correct printer select the operating syster & download full feature softer & install the software & check before installing uninstall the older software of the printer
Hit kudos if you like

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Officejet 8600 Wireless problems

I purchased an Officejet Pro 8600. Had some problems setting up the wireless connection but got it to work after almost one day. it worked for a week and then has topped working. I am using an ipad and a macbook air on the network. It doesnt print or scan wirelessly anymore. Have wasted days trying to fix it together with HP support on the phone. Reinstalled everything and rest everything but to no avail. I took it to HP service center and it worked on their router. I tried to use it with my time capsule and my airport express but it did not work on either of them. Tried a fixe IP as well but didn't work. Tried t print using wireless direct from my Macbook Air but my computer doe snot connect to the wireless direct. I am fed up. Wasted a lot of money on something I hoped would work. Tired of calling HP support and taking the printer to the service center. What should I do? Why won't it work anymore? Why did it work at HP's service center? Please help!

Honestly, it sounds like you may need to get a new router. It sounds like your router is causing all of your issues.
However, if you would like me to try and troubleshoot the issue for you, I can. What version of OS X are you using?
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EPrint Apps, printing Preferences on an HP Officejet Pro 8600 wireless prntr

I have a fabulous HP Officejet 8600 series wireless printer that is connected to my home network. It works beautifully and efficiently! So far, I've had no issues or problems with it, except for one little tweak that I would prefer to adjust if it is at all possible. Can I set the print preferences so that when my Apps are printed (either as a scheduled app, or printed directly from the screen on the printer itself) so that they will print on BOTH SIDES OF THE PAPER??? And/or in DRAFT setting, with print on both sides, and with multiple pages per sheet?? I like to use these settings as often as possible to save on paper and ink and the like. I usually only use the optimal print preferences when its time to produce an essay for school or a flyer or something like that. If anyone can assist me, I would really appreciate it!! And... I hope that my question makes sense ;D!!! Thank you!! Jenni

Hi Jenni welcome to the forum
As I was checking on the properties and cannot find a way to accomplish this. I will do more research and reach out to some peers if I find someway to do this, if I find a way, I will let you know right away. Jenni this will be a good suggestion to make and comming from a from a valued customer HP will put a lot of weight on it. If at any time you need or want to to get the latest information on the latest news in regards Eprint visit Eprint News.
Hope this answer your question;
RobertoR.
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Windows 8.1 incompatability with Officejet Pro 8600 wireless printer

HP pavillion g-7 laptop running Windows 8.1. Trying to wirelessly print to HP Officejet Pro 8600. Spent and hour and a half with Al uninstalling, reinstalling updated driver (3/9/14). Also ran scan doctor from HP. Multiple resets, restarts and yada.......At the end he thanked me for my time and told me to complain to Microsoft because 8.1 would not communicate with the printer properly. Does anyone know of a fix for this? Thanks in advance.

Hello sanpanchobob,
Welcome to the HP Forums, I hope you enjoy your experience! To help you get the most out of the HP Forums I would like to direct your attention to the HP Forums Guide First Time Here? Learn How to Post and More.
I saw your post about the issues you are having with your Officejet 8600 and Windows 8.1. Although I noticed you have done the majority of troubleshooting, I would like to recommend a Level 3 or Level 4 uninstall and then an install. See below for the details.
The OJ 8600 is compatible with Windows 8.1: Windows Compatibility Center
1. Type %temp% in the run field and click OK.
2. Look for, and open the folder starting with 7z (Example: 7zS2356) (if there is more than one 7z folder, try the most recent one)
3. Open folder Util
4. Open folder CCC
5. Run the uninstall_ L4.bat for a non-HP PC or run the Uninstall_L3.bat for a HP PC (important)
6. When the uninstall has completed restart the computer
7. Install the printer: HP Printer Install Wizard for Windows
I hope this helps!
Take care,
R a i n b o w 7000I work on behalf of HP
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Officejet Pro 8600 Wireless Setup -Printing shows in Queue and then disappears. Not Printing

I just received the Officejet Pro 8600 as a gift and loaded the set up software and it on my wireless network. When I try to print an email or a coupon, the command goes to the printer and shows in the queue. Then after several seconds, the printing queue (job) disappears without printing the document. Does this command go through the HP ePrint function or the Network Officejet Pro 8600? It shows the HP ePrint as being on USB.
I've run all of the diagnostics, downloaded all of the new software, firmware and updates. I've spend many hours trying to get the printer to print.
Thank you for any help you can provide.
This question was solved.
View Solution.

Hi @bksechols
Welcome to the HP Support Forums. I understand that when you send a print job to your Officejet 8600 printer that it goes to the print queue and then disappears without the print job printing.
To better assist you, would you please provide some additional information?
How is the printer connected (USB cable, ethernet, or wireless)?
What operating system are you using?
Are all print jobs failing? If yes and you are using a Windows operating system, please Try the HP Print and Scan Doctor for Windows. The HP Print and Scan Doctor is a free utility (tool) that helps to quickly resolve common printing, scanning and connectivity issues.
When you send a print job are emailing the printer’s ePrint email address? If so please review The HP ePrint Print Job Did Not Print If you are sending the print job by using the print command, please review the Print Jobs from Your HP Printer are Stuck in the Print Queue document.
I look forward to hearing from you.
Regards,
Happytohelp01
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I work on behalf of HP

HP Officejet Pro 8600 Wireless - Where are the printing shortcuts?????

HP Officejet Pro 8600 Wireless Printer
Windows 7
Where are the printing shortcuts?????
I just replaced a canon printer that died that had the concept of PROFILES, so that I could setup a PROFILE for each type of printing, i.e. 4X6 photos/documents/5X7 photos. So it was easy for our family to print, they would pick each setting.
Now with latest driver for 8600 there are NO way to save a set of settings for a printer. I have seen some old discussions on this but I just can't believe HP doesn't have this type of functionality in their drivers. I don't need the ePrint and all the other bogus stuff installed with the 8600 driver, but I DO NEED the ability to save different sets of printing options so I don't have to remember, borderless or not, landscape or not, etc and keep wasting photo paper/ink/regular paper with incorrect options.
Here is another posting with similar points -> Customers are NOT getting full print functionality. We don't care about the extra software, it is minimal. Full functionality includes the ability to create profiles for different printing situations so that the user can easily choose that profile (and therefore all the myriad settings for that profile). What HP has done is give us ONE profile, essentially, and every time you want to do something different, you have to change that ONE profile. How is that helping?
As I said, if I want to switch from a normal printing job (e-mail, web page, etc.) which uses my ONE setting, and then want to print a 4x6 photo, I have to remember to change at least 6 different settings. With the shortcut, I would select my "borderless photo" shortcut, and it would automatically switch paper trays, size, color, quality, you name it. Now you force me to change that each and every time.
If someone can explain why this is considered full functionality I would be extremely grateful.

Hello,
I am sorry you are having trouble with your print experience.
I am going to make some assumptions here, which could be wrong in your case, but might help others. Since you mention printing from Windows7 and ePrint in the same thread, can I assume you are trying to print using the HP ePrint driver for windows (www.hp.com/go/eprintsoftware) ? The ePrint driver also comes preinstalled on all HP laptops and pcs now, so maybe you made a recent pc purchase and therefore have the ePrint driver installed?
The goal of the ePrint windows driver currently has a lot less to do with providing the hundreds of print features and settings that the full featured, product specific print drivers provide. The goal is to enable customers to be able to print to any recent or new HP printer through a number of different connection paths from a single installed print driver / print queue. Once the ePrint driver is installed, printing with that driver will dynamically find direct network printers, cloud enabled printers, public print locations, direct wireless printers, etc., and create the correct print format depending on the print path taken. If the printer is ePrint cloud enabled and has a good internet connection, the printer and the pc do not have to be in the same location. For example, you can print from home to your printer at work. You can send photos of the kids to your mom's printer in another state, etc. The ePrint solution is also good for the traveling worker who just wants to send the occasional print job to the nearest network or wireless direct printer without having to find and install another print driver for each new printer. One driver, one queue and you can print to any recent or new HP printer.
The ePrint driver has a few important print settings that customers may want to use (copies, duplex, grayscale, etc). More may be added over time depending on demand.
BTW, because the ePrint driver does not have a ton of print settings to handle, the rendering of print jobs is as simple and efficient as possible and should not bog down your pc.
If you want all the bells and whistles in the print driver experience and just want to print to a single printer you can download and install the product specific print driver from hp.com
I hope that helps out a few people who may be wondering what the purpose of ePrint is!!
Good luck.
I am an HP employee, but these are my own thoughts and suggestions

Officejet Pro 8600 wireless communication has been disabled

"wireless communication has been disabled"---- on my office jet pro 8600. It says this on my printer screen. Please contact system admin. I can not wireless print from my laptop. I have to be plugged in by Ethernet to do it. Please help me set up my wireless feature. I have called twice and they told me its my computer. I'm running windows 7 and i just restored it to factory settings and have done all the necessary update and still same thing is stated. "wireless communication has been disabled" its on the printer screen when i try to connect. This printer is 3 weeks old. I was able to print one document using wireless function. Than next day i get the error message "wireless communication has been disabled"

Hello @ckilburg , welcome to the community
I read about the troubles you are having with setting up your Officejet 8600 on your wireless network, and I have some ideas that may help you.
1. Restore the Network Defaults (On the printer select Setup, Network Menu, Restore Network Defaults, Yes, Restart the printer).
2. Run the Wireless Setup Wizard from the front of the printer again from the same Network Menu.
3. Once the printer is connected back to the network, assign a static IP to stabilize the wireless communication. This guide has the instructions on how to do that: Printer Does Not Maintain Wireless Connection
Good luck
R a i n b o w 7000I work on behalf of HP
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OfficeJet 8600, offline wireless connection lost;

i have an officejet 8600 that ive been having about a year its connected to my pc wirelessly, i am running windows 7 on pc, every so often my pc will say that my printer is offline but the printer says it is still connected to the network i have printed the Network Configuration Page from the printer and everything is the same as before...IP Address same...I read some answers to previous questions that said to go into advanced settings and change the IP Settings from Automatic to Manual...I've done that with no result....I have also restarted Router, Printer, and PC....I have even disconnected power to all 3 and then reconnected with same problem....can someone please help me....
Thanks
Jami

Let's set a static IP address in this manner for the printer:
- Print a Network Config Page from the front of the printer. Note the printer's IP address.
- Type that IP address into a browser to reveal the printer's internal settings.
- Choose the Networking tab, then Wireless along the left side, then the IPv4 tab.
- On this screen you want to set a Manual IP. You need to set an IP address outside the range that the router automatically sets (called the DHCP range). If you do not know the range, change the last set of numbers (those after the last '.') to 250
- Use 255.255.255.0 for the subnet (unless you know it is different, if so, use that)
- Enter your router's IP (on the Network Config Page) for the gateway.
- Enter 8.8.8.8 for the first DNS and 8.8.4.4 for the second DNS. This is Google DNS. You can choose another external DNS if you wish.
- Click 'Apply'.
Now, shut down the router and printer, start the router, wait, then start the printer.
After this you may need to redo 'Add a Printer' using the new IP address.
Say thanks by clicking "Kudos" "thumbs up" in the post that helped you.
I am employed by HP

Unable to Wireless Print to OfficeJet 8600 Pro with Mac OSX 10.5.8

I am running MacBook Pro with OSX 10.5.8 and I am unable to print wirelessly to my new OfficeJet 8600 Pro.
I can setup the printer just fine, but when I send a job to print, it just sits in the queu and does nothing after "processing" the pages, etc.
I've tried a few different setup installers, including this one.
It's a slightly older mac (2.3 GHz Intel Core 2 Duo) running OSX 10.5.8.
Any advice?
Thanks

Hello dpipitone,
Welcome to the HP Support Forums! I understand you are having some problems printing and scanning wirelessly on your HP OfficeJet Pro 8600 with your Mac running 10.5.8. When you installed the software and drivers for your 8600, did it tell you it was successful and print a test page? Also can you let me know the Exact model of 8600 you are using?
I would like you to follow the troubleshooting steps listed here: Print Jobs are Stuck in the Print Queue, once on this page please select your Mac OS X, and continue from there.
Let me know if this was successful, I will watch for your reply.
Thank you,
HevnLgh
I work on behalf of HP
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OfficeJet Pro 8600 wireless network wizard only allows 25 characters of 26 character WEP encryption

HP OfficeJet Pro 8600
OS = Windows Vista
Router = Linksys Wireless G 2.4 Ghz
I am replacing wireless 8500 home network printer with a new 8600 wireless printer
When using the 8600 wireless setup wizard I cannot get any further than attempting to enter my Router's 26 character encryption code because it only allows 25 characters to be entered. I seem to recall having the same setup problem with the 8500 three years ago, but I do not recall what the solution was.

HP Total Care reply was that new all-in-one printers now support 25 characters. Router tech support says the router's wireless security settings can be changed into a 10 digit key. For an out of warrantee router like mine I would have to access it by using its internet address and user password which is long forgotten and fails me from accessing. So, I am considering upgrading to a newer 5 Ghz router and will use a smaller WPA2 key.

HP OfficeJet 8600 All-In-One cannot be connected

I just bought a new HP OfficeJet 8600 All-in-One printer. It's a wireless unit and initally connected to my home
network no problem and I could print from several puters in the house fine. I have Bell internet with a wireless
home router that uses DHCP.
Today, my wifes win7 laptop is unable to print to it for some reason. I tried to delete the printer from her computer
and re-add it however, the computer when I run the HP installer software to reach the printer, it isn't able to connect
to it. During the installation, it say:
Discovering Device....
and never leaves there.
However, I can define the printer in Windows "Add a Printer" using the HP OfficeJet K8600 printer driver.
One thing on the IP address that the printer is using. I checked it on the printers configuration vs what the windows
printer definition had and it was wrong on the printer driver configuration. I used the HP utility to update the printer IP
address to what the printer is currently using.
Any ideas on why the printer cannot be re-added using the HP all-in-one installer?

I would bet it is your router. Its supplied by your ISP, right?
First, restart the router by pulling its power cord momentarily.
Next, set a static IP address for the printer:
- Print a Network Config Page from the front of the printer. Note the printer's IP address.
- Type that IP address into a browser to reveal the printer's internal settings.
- Choose the Networking tab, then Wireless along the left side, then the IPv4 tab.
- On this screen you want to set a Manual IP. You need to set an IP address outside the range that the router automatically sets (called the DHCP range). If you do not know the range, change the last set of numbers (those after the last '.') to 250
- Use 255.255.255.0 for the subnet (unless you know it is different, if so, use that)
- Enter your router's IP (on the Network Config Page) for the gateway.
- Enter 8.8.8.8 for the first DNS and 8.8.4.4 for the second DNS. This is Google DNS. You can choose another external DNS if you wish.
- Click 'Apply'.
Now, shut down the router and printer, start the router, wait, then start the printer.
After this you may need to redo 'Add a Printer' using the new IP address.
Say thanks by clicking "Kudos" "thumbs up" in the post that helped you.
I am employed by HP

Set password for HP Officejet 8600 wifi network

I have an HP officejet 8600 all in one printer. My issue is it has its own netwrok "HP-Print-EC-Officejet Pro 8600".This network appears on my list of wifi networks and is public where anyone can join How do I make it private?

hpuser20151 wrote:
I have an HP officejet 8600 all in one printer. My issue is it has its own netwrok "HP-Print-EC-Officejet Pro 8600".This network appears on my list of wifi networks and is public where anyone can join How do I make it private?You need to turn off this SSID, Wireless Direct (ad-hoc) in the printer. Now you connect to your routers SSID which is encrpted, WPA2-AES and has your network password.

Officejet 8600 wont print

I have two laptops connected wirelessly to my Officejet 8600, and it's worked just fine for months. Now, neither of my computers recognize the printer when I try to print. When I go in to devices in both, they show the printer as being the default. One is a PC running Windows 7 Enterprise, and the other is a Mac. What is going on?

What is the IP address of the printer, you can get it from the wireless test page. When you say the PC and Mac can recognize the Printer did you try to search the Printer again or it was always there... Looks like the IP address has changed

Officejet 8600 is there an easy way to print in color occasionally?

I have an HP Officejet 8600 connected by cable to an un-networked desktop running Windows 7 Pro. I have the default set to "Print in Gray Scale" with "Black Ink Only". I would like an easy way to occasionally print in color without the multi-step hassle of going through advanced options that also change the default parameters each time. Is there a way to install a second driver for the same printer? That way I could name one "HP 8600 Black Ink" and one "HP 8600 Color" with different default settings. That would be a much easier way to occasionally print in color. My previous HP printer had the capability to select custom "Presets" from a drop-down menu, but that seems to be missing from the 8600 software.

Hello there @SKman , Welcome to the Forums! I hope you enjoy your experience
I understand you are looking for an easier way to occasionally print in color with your Officejet 8600. I would like to share my suggestions that may help you with your concern.
First of all, you can have two drivers installed on your computer, one USB and one wireless, and have the driver settings different (wireless driver to print black only and the USB driver to print in color).
The other option for you to try is to have your "black ink only" setting selected in the print driver itself (seems like you have it set this way currently) so all jobs will automatically print in black ink only. When say you are printing a document in color, change the print settings in the program you are printing from to print in color for that single job, that way the default settings in the printer driver are still set to print in black and only that one job will print in color.
I hope my post was helpful!
Thanks for posting in the community and have a fantastic Monday!
R a i n b o w 7000I work on behalf of HP
Click the “Kudos Thumbs Up" at the bottom of this post to say
“Thanks” for helping!
Click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution!

Can't Downgrade firmware on HP Officejet 8600 Plus!!!

Hi
In my office I have to scan and copy many many Legal size documents per day, I recently have aquired this awesome printer Hp Officejet 8600 Plus
The first day I was able to scan a bunch of 2 sided legal paper, very awesome, but then I upgraded the printer, as always confident with the upgrades, but as a result of that I was unable to scan legal size paper again
I was reading a lot of similar issues, and i Cant believe that this is an official desicion, the printer can perfectly scan legal size papper, so the solution is to downgrade the FW to an older version, but I Cant, I tryed with Jetadmin, with OJP8600_N911gn_1232A.exe, and copying the upgrade file *.ful directly to the printer
And always the same thing:
-in the screen of the printer appears the message (Printing) for a few seconds and then backs to the home screen again
In the computter with Jetadmin it stay on 0% for hours
-With OJP8600_N911gn_1232A.exe and the modded EnterpriseDU.ini Appears an error after 20 minutes, and ask me for reset the printer
-Copying the *.ful file on the Printer, just put the Printing screen on the printer 2 or 3 seconds and then backs to the home screen.
I tryed by USb cable, ethernet and even Wireless
Is a security lock in the new firmwares?
How Can I Downgrade the printer?, is urgent, i need to scan a lot of Legal documents
And please activate the option by our own risk option, for legal scan in the next update, I'm tired and dissapointed...
thanks
This question was solved.
View Solution.

Hello BHVampire,
Welcome to the HP Forums!
I understand you're unable to scan a legal size paper after upgrading the firmware using the Officejet 8600 Plus. I will do my best to assist you! I have just sent you a private message. If you're not sure how to check your forum messages, this post has instructions.
I worked on behalf of HP.

Officejet 8600 Wireless

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