Officejet 8600N will no longer print from second tray in Apple Yosemite

I recently installed a fresh install of Mac OSX 10.10 Yosemite .  Immediately after, my HP Officejet 8600 all-in-one would not pull from the optional second tray.  There is a 10/22/14 driver update that says it is for OSSX 10.10, but does not fix the problem.  After trying every single solution I could think of, including deleting all printers from my system, repairing permissions, installing the new driver, uninstalling and re-installing the second tray, among other things, nothing worked.
The problem appears to be that every time I print, it unselects the "Optional Paper Tray Input" setting from the OS settings.  One work around is to go in and make sure that box is checked each time I print, which is a pain and only works about 80% of the time.
The printer is an office printer and Tray 1 is envelopes.  While I could put regular paper in Tray 1, that would be unfair to the other people in the office who use the printer and would need to manually do an envelope each time.
I called HP support and they basically told me that it was a bug that was not currently fixed.  They said they would e-mail me when a new updated driver is released (I'll be holding my breath for that).  I'm posting this here hoping that admins notice it and get moving on that update so that I can get my printer back.

Hello Doc-mac,
Welcome to the HP Forums.
I just sent you a private message. If you are not sure how to check your forum messages, this post has instructions.
Thanks for your time.
Click the “Kudos Thumbs Up" at the bottom of this post to say “Thanks” for helping!
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
W a t e r b o y 71
I work on behalf of HP

Similar Messages

  • Photosmart 5580 will no longer print from my wifes laptop, only from the desktop computer

    Hello,
    We have an HP computer with a photosmart 5580.  We also have a lynksis wireless network set up for the home for all of the kids laptops.  My wife and kids used to have the capability to print documents from their laptops.  I am not sure if it was going through the wireless network or the bluetooth technology on the laptops.  Recently we have run into the problem that they are no longer able to print from their laptops and even from the desktop we have not been able to print.  I have had to reinstall the printer onto the desktop 2 times to make the printer work.  But then a week or 2 later the computer stops recognizing the printer and I will have to reinstall it.  The desktop is only 2 years old but it is barely used since everyone has a laptop.  Also a friend of ours says that by doing a disk defrag on the computer that it messes up anything that we have connected to the computer.  I strongly disagree with that statement and like I told my wife, if that were the case then the printer would have stopped working last year, but she takes this friends advice seriously and told me to stop the defrags completely.
    I am thinking that it may be something in the registry that is causing this problem.  Am I headed in the right direction or does anyone else have a different idea to correct this problem?
    Thanks

    Well, I think the problem is that the printer is getting a different IP address from the router periodically and the printer software cannot keep track of the printer.
    The best way to fix this is to reserve an IP address for the printer so that it has the same IP address all the time.  Do you need help doing this? 
    Unless I am missing something, this system is not using Bluetooth, but the Linksys 802.11 wireless system and defragging your hard drive has nothing to do with it (and is generally a waste of time, anyway).
    Say thanks by clicking "Kudos" "thumbs up" in the post that helped you.
    I am employed by HP

  • Macbook pro will no longer boot from main sata bay after Yosemite

    Hi!
    I am really stuck as to why my macbook pro will no boot from the main Sata bay.
    I have the macbook pro late 2011  - a few months ago I installed a samsung 840 evo, and moved the 500gb hdd into the optical bay and all has been working perfectly until last night.
    I installed yosemite two days ago and it worked perfectly to begin with... then when I re opened my laptop everything was frozen. I restarted it and it wouldnt get past the grey screen. Then I managed to get it to the internet recovery stage....however it would not recognise the SSD, so I had to install Lion on the HDD.
    After I logged on it gave me the message saying that the disc is not readable and on disk utility I can only see the "samsung ssd"  but no details about it.
    I thought that the SSD may have gone, but when i removed it and plugged it in via USB I was able to boot from it with no issues.
    Does anyone know if this has anything to do with the new OS? or whether it is the Sata cable?
    Thanks for any help!!!

    Hi, I have been having the exact same problem with a late 2011 MBP 15 inch. I replaced the hard drive with a samsung SSD 1.5 years ago, along with a samsung SSD in the optical drive. It worked great until the Yosemite upgrade. The MBP seemed to work reasonably well for a few days after the upgrade, but then it started stalling on various programs (spinning beach ball on Mail, Safari, etc). Start-ups were also longer and had a loading bar each time, which was new since the upgrade. I left the MBP to sleep last night and when opening it, it crashed and tried to restart. On restart it loads to the login screen, then after I enter the password it partially loads (based on the loading bar), then shuts off. I removed the SSD and plugged it in with a USG, but that didn't change anything. Here is a picture after using CMD-V before it shuts off.

  • My HP Officejet Pro 8500 A910 will no longer print aqua.

    My HP Officejet Pro 8500 A910 will no longer print aqua.  I just tried two new cartridges and when I clean the heads, no aqua prints.  I get no error messages however.
    One possible issue: Recently I used a new HP aqua print cartridge (940XL version) that kept stalling my printer.  If my printer sat without printing for 10 minutes or more, the only way I could get it to print would be to shut down the printer and restart it.  Then, as long as I kept printing, it worked fine.  When I replaced the problematic print cartridge the printer works fine except now it won't print aqua.  Could the problematic cartridge damaged something?
    I looked at the print head and it looks fine.  What is strange is that NO AQUA INK at all shows on the print head page.
    What should I do?  Help!

    Hey @CWickstrom ,
    Thank you for taking the time to post on the HP Forums today! Hope you enjoy the experience.
    I recommend calling HP Technical Phone Support for this issue I believe you will be given options and help I can't.
    If you are in Canada or US call 800 474 6836, or you can Contact HP Worldwide.
    HP printers generally have a 1 year warranty from their purchase date, you can verify the warranty using the following link if you would like; warranty check.
    I hope this helps.
    I worked for HP.

  • Can no longer print from Photoshop CS^ have upgraded drivers error message reads There was an error opening your printer. Printing functions will not be available until you have selected a printer and reopened any documents."

    I have upgraded my iMac to Yosemite but now my two Canon Printers no longer print from Photoshop CS6. I have upgraded the drivers. All other applications including Lightroom are fine. I am receiving an error message as follows:"There was an error opening your printer. Printing functions will not be available until you have selected a printer and reopened any documents." How can I get the OS to return a list of printers to Photoshop when Photoshop requests a list.

    Have you printed to this printer from 10.10 before?  If so, check your connections.

  • HP Officejet 6500 Wireless will no longer print cyan

    Printer will no longer print Cyan.

    Make sure to use HP Genuine Ink Cartridges for your Printer as the use of refilled ink can the damage the Printhead which may cost a more serious problem related to your printing. First, check your ink levels, if your cyan ink seems to be empty then, replace it. If not, got to the Setup menu of your printer then look for "Tools" then select "clean printhead". This allow the printer to free the printhead from dust build-ups and any dried ink. If cleaning the printhead still doesn't fix the issue then try another Cyan ink cartridge. If replacing the cartride still doesn't solve the issue then you must take all the cartridges out including the printhead and manually clean the copper contacts of the printhead by wipping it with a soft lint free cloth. After cleaning, insert all back-in and perform another cleaning in the tools menu of your printer. Problem should be fixed after performing all that steps.
    Please click "Kudos" "Thumbs up" If this post was helpful.

  • My iPod Touch will no longer charge from a wall socket, only my computer. HELP!

    My 4th generation iPod Touch will no longer charge from a wall socket, only my computer. I tried buying a new cable and USB charging socket (and I bought one made by Apple), but that did not fix the problem. I restored it from iTunes, hoping that would work as well, but that failed. I am at my wit's end. Can anybody here help me? I've bought new equipment, tried rebooting, restoring, etc. but nothing so far has proven successful. If anyone's got a solution, please help!
    Thanks!
    Signed, a very frustrated iPod user in Ohio!
    <Edited By Host>

    All I can suggest is the standared fixes. It seems very strange
    - Reset the iOS device. Nothing will be lost
    Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears.
    - Reset all settings      
    Go to Settings > General > Reset and tap Reset All Settings.
    All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
    - Restore from backup. See:                                 
    iOS: How to back up                                                                
    - Restore to factory settings/new iOS device.             
    If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem. Bring the cable and Apple wall charger too.
    Apple Retail Store - Genius Bar                                      

  • MY HP DESKJET 697C PRINTER WILL NO LONGER PRINT???? - HELP!!!!!

    My HP DeskJet 697C Printer will no longer print!?
    1.  First, a mechanical bang noise comes from inside the printer.
    2.  Next,  the top over the "ON" switch yellow light blinks!
    3.  Finally, the following on screen Error Mesage reads:
    "Your HP DeskJet 697C Printer has Failed to Print!"
    No reason is Given!
    But I suspect, something inside the printer has malfunctioned since there is a one singular "Bang" Noise
    each time I attempt to make a Print!..As if the sliding on the chrome rail ink cartridge was obstructed by something blocking its full back and forth movement during the printing process!?
    HELP!
    DFIX9
    9-12-11
    2:40 pm.

    Try resetting the printing system.
    OS X Mavericks: Reset the printing system
    If you have the printers IP address open Terminal (applications/Utilities) and at the prompt type: ping {printerIP}. You will get a reply or failure.
    Network Printer Troubleshooting
    HP – Wireless Printing Center
    HP – Printer Not Found During Wireless Installation

  • I can no longer print from windows pc via mac/time machine in lion. Does anyone know why, I can no longer print from windows pc via mac/time machine in lion. Does anyone know why

    I can no longer print from windows pc via mac/time machine in lion. Does anyone know why or how to fix? I have print sharing ticked and printer is HP laser jest 2550.

    I finally found a log file... unfortunately, it doesn't help me figure out what's wrong... but maybe it will mean something to one of you?
    I [10/Dec/2007:20:23:35 -0500] [Job 11] Adding start banner page "none".
    I [10/Dec/2007:20:23:35 -0500] [Job 11] Adding job file of type application/postscript.
    I [10/Dec/2007:20:23:35 -0500] [Job 11] Adding end banner page "none".
    I [10/Dec/2007:20:23:35 -0500] [Job 11] Queued on "SUTTER_WG" by "kristophermiller".
    I [10/Dec/2007:20:23:35 -0500] [Job 11] Started filter /usr/libexec/cups/filter/pstoappleps (PID 335)
    I [10/Dec/2007:20:23:35 -0500] [Job 11] Started filter /usr/libexec/cups/filter/pstocupsraster (PID 336)
    I [10/Dec/2007:20:23:35 -0500] [Job 11] Started filter /usr/libexec/cups/filter/rastertoepson (PID 338)
    I [10/Dec/2007:20:23:35 -0500] [Job 11] Started backend /usr/libexec/cups/backend/smb (PID 339)
    E [10/Dec/2007:20:23:36 -0500] [Job 11] cgpdftoraster unsupported colorSpace: colorSpace = -1, colorOrder =1, bitsPerColor = 1
    E [10/Dec/2007:20:23:36 -0500] [Job 11] cgpdftoraster: got an error from cupsRasterInterpretPPD
    E [10/Dec/2007:20:23:36 -0500] [Job 11] No pages found!
    E [10/Dec/2007:20:23:36 -0500] PID 338 (/usr/libexec/cups/filter/rastertoepson) stopped with status 1!
    I [10/Dec/2007:20:23:36 -0500] Hint: Try setting the LogLevel to "debug" to find out more.
    E [10/Dec/2007:20:23:36 -0500] [Job 11] Job stopped due to filter errors.

  • Can no longer print from iPad

    I have an HO Photosmart B210a wireless printer.  I can no longer print from my iPad like I used to do.

    Hi there vikkigirl;
    Ok what application were you using yo print from the ipad?
    Another inportant thing what recent changes have make to your configuration?
    Have you add any devices to your network?
    What devices did you update around the time the printer stop communicating with the ipad?
    Anwer this question and I will do my best to help you,
    RobertoR
    ▼
    You can say THANKS by clicking the KUDOS STAR. If my suggestion resolves your issue Mark as a "SOLUTION" this way others can benefit Thanks in Advance!

  • Can no longer print from ipad to hp b210

    I can no longer print from my ipad to my hp b210 printer.  I am attached to the network and can send print jobs to the printer successfully.  I have tried rebooting all three devices , IPAD, Printer and router with no luck. When I send a print job to the printer it simply sends and disappears. nothing prints

    Hi DanielBN,
    I am glad that you are using an Hp ePrint printer, B210a.
    I would suggest you to check the print center on your iPad and cancel jobs in the print center and then try.
    You can follow the step bleow in order to cancel jobs on the iPad.
    Click on the home key 2times.
    It will bring up the apps you visited and it should also show print center.
    Click on the print center and cancel the first job or all the jobs.
    Then try printing from the iPad.
    Do let us know the result.
    Thanks
    Josh.C
    Click on the BLUE KUDOS button on the left to say "Thanks"
    Although I am an HP employee, I am speaking for myself and not for HP.

  • My HP Officejet Pro 8600 can't print from my MacBook Air

    Hi,
    My HP Officejet Pro 8600 can't print from my MacBook Air. It keeps on showing "The printer is not connected", but the screen on the printer shows connected. I often reset the printer 'EVERY TIME" I want to use it. I also tried to turn off my laptop and printer several times before printing. If I'm lucky enough, it will work maybe for one or two prints. If no luck then I'll have to reset everything again. Sometimes I reset the printer, the printer will not show on my selection.
    This question was solved.
    View Solution.

    Hello boojoo1tw,
    Welcome to the HP Forums!
    I understand you're unable to print most times with your Officejet 8600. How is this printer connected? Wireless or USB? What is your operating system on your Mac computer? Click here to find out.
    If your printer is wireless, then I would recommend assigning a "Static IP Address" by following this HP document on Printer Does Not Maintain Wireless Connection.
    Please post your results, as I will be looking forward to hearing from you.
    I worked on behalf of HP.

  • How do i get the hp officejet pro 8600 premium to print from my ipad2 using airprint?

    how do i get the hp officejet pro 8600 premium to print from my ipad2 using airprint? The iPad does not see the printer.

    Hi RiverBirch,
    What brand and model is your router?
    First, connect your printer to your router.
    1. From printer front panel, press Wireless>Wireless Settings>Wireless Setup Wizard and follow the onscreen instructions to successfully connect your printer with an IP address.
    Secondly, connect your iPad to the same router.
    1. Connect your iPad to the Internet and download the free HP ePrint Home & Biz app from the apps store.
    2. Connect your iPad to the same network as the printer. Settings>Network.
    3. Use the new HP Home & Biz app to print and scan photos or docs from your iPad!
    Alternatively, you can also perform Airprint on the iPad thru the wireless network from the Photos menu in your iPad.
    Please click the blue Kudos star in the post that helped you.

  • Macbook Pro OSX 10.8 and Epson WF 7525 will no longer print. It did until quite recently . Now I get Filter failed and RastertoescpII when i try to print ( test sheets ok) . Have tried to to uninstall and reinstall but nothing. Any advice, please.

    Question ?
    Macbook Pro OSX 10.8 and Epson WF 7525 will no longer print.
    It did until quite recently . However now I get filter failed and RastertoescpII and pages of items when i try to print .
    Print head test sheets/head cleaning etc ok  .
    Have tried to to uninstall and reinstall but nothing.
    Any advice, please?.
    ps
    The printer deos not show up on Epsons site but i think I have the software from Apple.
    Not an ideal situation.

    Try a reset >  OS X Mountain Lion: Reset the printing system

  • HP LaserJet 4MV no longer prints from PDF on MacBook Air

    Yes, I still use my Hewlett Packard LaserJet 4MV and with my MacBook Air with which I have been printing from Preview, Safari screen, email, AND from PDF's since I downloaded a patch from online 1-1/2 years ago.  Inexplicably the HP LaserJet 4MV no longer prints from any Adobe PDF in any program.  I can print any other document except PDF still.  I can print PDF's on my other printers including a Brother.  I have uninstalled and redownloaded Adobe Reader.  It is a mystery.
    Any suggestions?  Did I accidentally download some update (I try to never download Adobe updates) possibly that 'cancelled out' my ability to print on my HP Laserjet 4 MV?   Any ideas would help. Thank you so much.

    I am sorry, but to get your issue more exposure I would suggest posting it in the commercial forums since this is a commercial printer. You can do this at http://h30499.www3.hp.com/hpeb/
    I have provided the Product Support & Troubleshooting. Select your printer from the list.
    I hope this helps.
    Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
    Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
    Gemini02
    I work on behalf of HP

Maybe you are looking for