Officejet 8620 Web Services Could Not Be Enabled

I can get my Officejet 8620 to connect to the network but it can't connect to the Internet. When I hit the apps button it says "Web Services Could Not Be Enabled". I'm using a Netgear Nighthawk R7000 router. I can find no helpful HP documentation that tells you how to get around this issue other than to wait and try again later if you can't connect. It's been days that I've been trying so I don't think more time is the solution.
Can someone help?
Thanks.

Hello MAIAston,
Welcome to the HP Support Forums!
A common fix for the error "Web Services Could Not Be Enabled" is to apply a Manual I.P and DNS on the 8620. To apply this to the printer you will first need to print and Network Configuration Page from the printer (Wireless icon>Settings).
Type the I.P address into the Address bar of a web browser and press enter. Click Network>Wireless (802.11)> IPv4 Configuration. Click Manual IP> Suggest a New Manual IP Address. Change the DNS to 209.244.0.3 & 209.244.0.4.
Apply the settings, restart the printer and try again.
Let me know if this worked.
JERENDS
I work on behalf of HP
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If my reply solved your problem please click on the Accepted Solution button so other Forum users may benefit from viewing the post.
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I work on behalf of HP
Please click “Accept as Solution ” on the post that solves your issue to help others find the solution.
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hi there philnj,
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What computer operating system are you using? If Windows go to:
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Open Folder Options by clicking the Start button, clicking Control Panel, clicking Appearance and Personalization, and then clicking Folder Options.
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Hi,
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I've tried 3 different web services that are available out there, and no result. I've laso tried writing it like this:
http://webservices.imacination.com/distance/Distance.jws/ or
http://webservices.imacination.com/distance/Distance.jws?wsdl
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I've also tried a web service that's currently deployed on my machine, using Tomcat. Here, I'm getting some slightly different errors:
http://localhost:8080/epcis-repository-0.2.0/capture/
SOAP service could not be loaded: the element type "HR" must be terminated by the matching end-tag "</hr>"
http://localhost:8080/epcis-repository-0.2.0/capture or
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As a note, this web service that I have deployed locally is also available online (http://demo.accada.org/epcis/capture), and if I try out this one, the error is again:
SOAP service could not be loaded: Premature end of file.
As far as I could tell, the /epcis/capture webservice is document/literal, so I don't think this should be a problem. I have read other posts about people having similar problems, but I could not find the answer to my problem...
Can anyone please help?
Thanks in advance!
Angela

Hi,
Thanks a lot, everyone, for your answers! Yes, the firewall and the "rpc/encoded" encoding might explain why the first two web services did not work...
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SOAP service could not be loaded: WSDLEXception (at /html): faultCode=INVALID_WSDL: Expected element definitions'.
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<?xml version="1.0" encoding="UTF-8"?>

<wsdl:definitions xmlns="http://schemas.xmlsoap.org/wsdl/" xmlns:apachesoap="http://xml.apache.org/xml-soap" xmlns:epcis="urn:epcglobal:epcis:xsd:1" xmlns:epcisq="urn:epcglobal:epcis-query:xsd:1" xmlns:epcglobal="urn:epcglobal:xsd:1" xmlns:impl="urn:epcglobal:epcis:wsdl:1" xmlns:soapenc="http://schemas.xmlsoap.org/soap/encoding/" xmlns:wsdl="http://schemas.xmlsoap.org/wsdl/" xmlns:wsdlsoap="http://schemas.xmlsoap.org/wsdl/soap/" xmlns:xsd="http://www.w3.org/2001/XMLSchema" targetNamespace="urn:epcglobal:epcis:wsdl:1">
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http://technet.microsoft.com/en-us/library/ff512685(v=ws.10).aspx
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DNS Alias "fimportal" for vm-fim08-01
SharePoint - 80 application account: service.spportal
FIM service account - service.fim
vm-fim-sync -- fim sync service + sql 2008 R2
vm-fim-sql08 -- contains SQL 2008 R2 DB for fim service
SPNs configured as shown below (setspn -l):
service.fim
FIMService/fimportal
FIMService/fimportal.domaina.local
mssqlsvc/vm-fim-sql-01:1433
service.spportal
HTTP/fimportal.domaina.local
HTTP/fimportal
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The Portal cannot connect to the middle tier using the web service interface. This failure prevents all portal scenarios from functioning correctly. The cause may be
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============== MSG 1 ==============
Log Name:      Application
Source:        Windows Server Update Services
Date:          9/21/2011 1:52:54 PM
Event ID:      7053
Task Category: None
Level:         Error
Keywords:      Classic
User:          N/A
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[SecurityException: That assembly does not allow partially trusted callers.]
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</html>

Source
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Stack Trace:
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   at Microsoft.UpdateServices.Administration.AdminProxy.GetUpdateServer()
   at Microsoft.UpdateServices.UI.AdminApiAccess.AdminApiTools.GetUpdateServer()
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Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
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    <Level>2</Level>
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    <Keywords>0x80000000000000</Keywords>
    <TimeCreated SystemTime="2011-09-21T10:52:54.000Z" />
    <EventRecordID>884368</EventRecordID>
    <Channel>Application</Channel>
    <Computer>APP-SVR.DOMAIN.local</Computer>
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</System>
<EventData>
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Try removing the persisted preferences for the console by deleting the wsus file under %appdata%\Microsoft\MMC\.
System.InvalidOperationException -- Client found response content type of 'text/html; charset=utf-8', but expected 'text/xml'.
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<html>
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         body {font-family:"Verdana";font-weight:normal;font-size: .7em;color:black;}
         p {font-family:"Verdana";font-weight:normal;color:black;margin-top: -5px}
         b {font-family:"Verdana";font-weight:bold;color:black;margin-top: -5px}
         H1 { font-family:"Verdana";font-weight:normal;font-size:18pt;color:red }
         H2 { font-family:"Verdana";font-weight:normal;font-size:14pt;color:maroon }
         pre {font-family:"Lucida Console";font-size: .9em}
         .marker {font-weight: bold; color: black;text-decoration: none;}
         .version {color: gray;}
         .error {margin-bottom: 10px;}
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    </head>
    <body bgcolor="white">
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            <h2> <i>Security Exception</i> </h2></span>
            <font face="Arial, Helvetica, Geneva, SunSans-Regular, sans-serif ">
            <b> Description: </b>The application attempted to perform an operation not allowed by the security policy. To grant this application the required permission
please contact your system administrator or change the application's trust level in the configuration file.
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            <table width=100% bgcolor="#ffffcc">
               <tr>
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An unhandled exception was generated during the execution of the current web request. Information regarding the origin and location of the exception can be identified using the exception stack trace below.</code>
                  </td>
               </tr>
            </table>
            <br>
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            <table width=100% bgcolor="#ffffcc">
               <tr>
                  <td>
                      <code><pre>
[SecurityException: That assembly does not allow partially trusted callers.]
   ASP.global_asax..ctor() +0
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            </table>
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Source
Microsoft.UpdateServices.Administration
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   at Microsoft.UpdateServices.UI.AdminApiAccess.AdminApiTools.GetUpdateServer()
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</Event>
============== MSG 2 ==============
Log Name:      Application
Source:        Windows Server Update Services
Date:          9/21/2011 1:53:01 PM
Event ID:      13051
Task Category: 6
Level:         Warning
Keywords:      Classic
User:          N/A
Computer:      APP-SVR.DOMAIN.local
Description:
No client computers have ever contacted the server.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
    <Provider Name="Windows Server Update Services" />
    <EventID Qualifiers="0">13051</EventID>
    <Level>3</Level>
    <Task>6</Task>
    <Keywords>0x80000000000000</Keywords>
    <TimeCreated SystemTime="2011-09-21T10:53:01.000Z" />
    <EventRecordID>884373</EventRecordID>
    <Channel>Application</Channel>
    <Computer>APP-SVR.DOMAIN.local</Computer>
    <Security />
</System>
<EventData>
    <Data>No client computers have ever contacted the server.</Data>
</EventData>
</Event>
============== MSG 3 ==============
Log Name:      Application
Source:        Windows Server Update Services
Date:          9/21/2011 1:53:01 PM
Event ID:      12002
Task Category: 9
Level:         Error
Keywords:      Classic
User:          N/A
Computer:      APP-SVR.DOMAIN.local
Description:
The Reporting Web Service is not working.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
    <Provider Name="Windows Server Update Services" />
    <EventID Qualifiers="0">12002</EventID>
    <Level>2</Level>
    <Task>9</Task>
    <Keywords>0x80000000000000</Keywords>
    <TimeCreated SystemTime="2011-09-21T10:53:01.000Z" />
    <EventRecordID>884374</EventRecordID>
    <Channel>Application</Channel>
    <Computer>APP-SVR.DOMAIN.local</Computer>
    <Security />
</System>
<EventData>
    <Data>The Reporting Web Service is not working.</Data>
</EventData>
</Event>
============== MSG 4 ==============
Log Name:      Application
Source:        Windows Server Update Services
Date:          9/21/2011 1:53:01 PM
Event ID:      12012
Task Category: 9
Level:         Error
Keywords:      Classic
User:          N/A
Computer:      APP-SVR.DOMAIN.local
Description:
The API Remoting Web Service is not working.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
    <Provider Name="Windows Server Update Services" />
    <EventID Qualifiers="0">12012</EventID>
    <Level>2</Level>
    <Task>9</Task>
    <Keywords>0x80000000000000</Keywords>
    <TimeCreated SystemTime="2011-09-21T10:53:01.000Z" />
    <EventRecordID>884375</EventRecordID>
    <Channel>Application</Channel>
    <Computer>APP-SVR.DOMAIN.local</Computer>
    <Security />
</System>
<EventData>
    <Data>The API Remoting Web Service is not working.</Data>
</EventData>
</Event>
============== MSG 5 ==============
Log Name:      Application
Source:        Windows Server Update Services
Date:          9/21/2011 1:53:01 PM
Event ID:      12032
Task Category: 9
Level:         Error
Keywords:      Classic
User:          N/A
Computer:      APP-SVR.DOMAIN.local
Description:
The Server Synchronization Web Service is not working.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
    <Provider Name="Windows Server Update Services" />
    <EventID Qualifiers="0">12032</EventID>
    <Level>2</Level>
    <Task>9</Task>
    <Keywords>0x80000000000000</Keywords>
    <TimeCreated SystemTime="2011-09-21T10:53:01.000Z" />
    <EventRecordID>884376</EventRecordID>
    <Channel>Application</Channel>
    <Computer>APP-SVR.DOMAIN.local</Computer>
    <Security />
</System>
<EventData>
    <Data>The Server Synchronization Web Service is not working.</Data>
</EventData>
</Event>
============== MSG 6 ==============
Log Name:      Application
Source:        Windows Server Update Services
Date:          9/21/2011 1:53:01 PM
Event ID:      12022
Task Category: 9
Level:         Error
Keywords:      Classic
User:          N/A
Computer:      APP-SVR.DOMAIN.local
Description:
The Client Web Service is not working.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
    <Provider Name="Windows Server Update Services" />
    <EventID Qualifiers="0">12022</EventID>
    <Level>2</Level>
    <Task>9</Task>
    <Keywords>0x80000000000000</Keywords>
    <TimeCreated SystemTime="2011-09-21T10:53:01.000Z" />
    <EventRecordID>884377</EventRecordID>
    <Channel>Application</Channel>
    <Computer>APP-SVR.DOMAIN.local</Computer>
    <Security />
</System>
<EventData>
    <Data>The Client Web Service is not working.</Data>
</EventData>
</Event>
============== MSG 7 ==============
Log Name:      Application
Source:        Windows Server Update Services
Date:          9/21/2011 1:53:01 PM
Event ID:      12042
Task Category: 9
Level:         Error
Keywords:      Classic
User:          N/A
Computer:      APP-SVR.DOMAIN.local
Description:
The SimpleAuth Web Service is not working.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
    <Provider Name="Windows Server Update Services" />
    <EventID Qualifiers="0">12042</EventID>
    <Level>2</Level>
    <Task>9</Task>
    <Keywords>0x80000000000000</Keywords>
    <TimeCreated SystemTime="2011-09-21T10:53:01.000Z" />
    <EventRecordID>884378</EventRecordID>
    <Channel>Application</Channel>
    <Computer>APP-SVR.DOMAIN.local</Computer>
    <Security />
</System>
<EventData>
    <Data>The SimpleAuth Web Service is not working.</Data>
</EventData>
</Event>
============== MSG 8 ==============
Log Name:      Application
Source:        Windows Server Update Services
Date:          9/21/2011 1:53:01 PM
Event ID:      12052
Task Category: 9
Level:         Error
Keywords:      Classic
User:          N/A
Computer:      APP-SVR.DOMAIN.local
Description:
The DSS Authentication Web Service is not working.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
    <Provider Name="Windows Server Update Services" />
    <EventID Qualifiers="0">12052</EventID>
    <Level>2</Level>
    <Task>9</Task>
    <Keywords>0x80000000000000</Keywords>
    <TimeCreated SystemTime="2011-09-21T10:53:01.000Z" />
    <EventRecordID>884379</EventRecordID>
    <Channel>Application</Channel>
    <Computer>APP-SVR.DOAMIN.local</Computer>
    <Security />
</System>
<EventData>
    <Data>The DSS Authentication Web Service is not working.</Data>
</EventData>
</Event>
============== MSG 9 ==============
Log Name:      Application
Source:        ASP.NET 2.0.50727.0
Date:          9/21/2011 1:53:09 PM
Event ID:      1314
Task Category: Web Event
Level:         Information
Keywords:      Classic
User:          N/A
Computer:      APP-SVR.DOMAIN.local
Description:
Event code: 4010
Event message: An unhandled security exception has occurred.
Event time: 9/21/2011 1:53:09 PM
Event time (UTC): 9/21/2011 10:53:09 AM
Event ID: 11b96ca285fa46d2a05d38e2e9b168af
Event sequence: 1
Event occurrence: 1
Event detail code: 0
Application information:
    Application domain: /LM/W3SVC/715372307/ROOT/ApiRemoting30-7-129610759889193820
    Trust level: High
    Application Virtual Path: /ApiRemoting30
    Application Path: C:\Program Files\Update Services\WebServices\ApiRemoting30\
    Machine name: APP-SVR
Process information:
    Process ID: 8332
    Process name: w3wp.exe
    Account name: NT AUTHORITY\NETWORK SERVICE
Request information:
    Request URL:
http://app-svr:8530/ApiRemoting30/WebService.asmx
    Request path: /ApiRemoting30/WebService.asmx
    User host address: 192.168.5.22
    User:
    Is authenticated: False
    Authentication Type:
    Thread account name: NT AUTHORITY\NETWORK SERVICE
Custom event details:
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
    <Provider Name="ASP.NET 2.0.50727.0" />
    <EventID Qualifiers="16384">1314</EventID>
    <Level>4</Level>
    <Task>3</Task>
    <Keywords>0x80000000000000</Keywords>
    <TimeCreated SystemTime="2011-09-21T10:53:09.000Z" />
    <EventRecordID>884380</EventRecordID>
    <Channel>Application</Channel>
    <Computer>APP-SVR.DOMAIN.local</Computer>
    <Security />
</System>
<EventData>
    <Data>4010</Data>
    <Data>An unhandled security exception has occurred.</Data>
    <Data>9/21/2011 1:53:09 PM</Data>
    <Data>9/21/2011 10:53:09 AM</Data>
    <Data>11b96ca285fa46d2a05d38e2e9b168af</Data>
    <Data>1</Data>
    <Data>1</Data>
    <Data>0</Data>
    <Data>/LM/W3SVC/715372307/ROOT/ApiRemoting30-7-129610759889193820</Data>
    <Data>High</Data>
    <Data>/ApiRemoting30</Data>
    <Data>C:\Program Files\Update Services\WebServices\ApiRemoting30\</Data>
    <Data>APP-SVR</Data>
    <Data>
    </Data>
    <Data>8332</Data>
    <Data>w3wp.exe</Data>
    <Data>NT AUTHORITY\NETWORK SERVICE</Data>
    <Data>http://app-svr:8530/ApiRemoting30/WebService.asmx</Data>
    <Data>/ApiRemoting30/WebService.asmx</Data>
    <Data>192.168.5.22</Data>
    <Data>
    </Data>
    <Data>False</Data>
    <Data>
    </Data>
    <Data>NT AUTHORITY\NETWORK SERVICE</Data>
</EventData>
</Event>
Saleh Ramadan

So, in reality, this issue has nothing at all to do with "it was working; now it is not", because you've destroyed all of the evidence that would exist in a "was working; now is not" scenario. What we really have here is a NEW installation that has failed.
So, from the perspective of a NEW installation that is not working...
Are there any other roles, features, services, or applications installed on this server?
Did you install the Web Server Role exactly as described in the documentation?
Did you install the WSUS Role exactly as described in the documentation?
Were there any other roles, features, services, or applications installed onto this server
after your original (working) installation of WSUS?
Lawrence Garvin, M.S., MCITP:EA, MCDBA, MCSA
Principal/CTO, Onsite Technology Solutions, Houston, Texas
Microsoft MVP - Software Distribution (2005-2011)
My MVP Profile: http://mvp.support.microsoft.com/profile/Lawrence.Garvin
My Blog: http://onsitechsolutions.spaces.live.com
Oh, well, I have red and followed the documentation exactly step-by-step on the technet library, and I can guarantee you nothing went wrong because this is not my first installation for it
When I told you about the old damaged installation and the new installation which is also failed and showed me the same symptoms as the old one, I was sure that nothing wrong with the WSUS itself, but rather it is something wrong with the environment
Answering to your above questions, the answer for all is that: that server is only used for WSUS, nothing more
Anyway, I have managed to restore the service thanks to your previous reply where you point to the CONFIG folder inside the NET framework folder, I checked the files in there, some were changed to the date I think has stopped the service, so I repaired the
NET framework 2, and restarted
It is working fine now and syncing with the update server
Saleh Ramadan

Error 1719. The Windows Installer Service could not be accessed. This can occur if the Windows Installer is not correctly installed. Contact your support personnel for assistance. Getting this error while installing the package in the windows 2012.

Getting below mentioned error while installing a package in the windows 2012 server remotely through psexec command
Error 1718. Windows Installer Service could not be accessed.
The same msi is getting installed local in through when we are doing through manually
Please help on the same

Hi Rahulan,
Would you please let us know current situation of this issue? If any update, please feel free to let us know.
Just addition, please refer to following threads and check if can help you.
The Windows Installer Service could not be accessed.
error 1719 windows installer service could not be accessed ....
Hope this helps.
Best regards,
Justin Gu

Officejet 8620 Web Services Could Not Be Enabled

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