OfficeJet j4680c Constant Noise
Hi, I just installed an Office Jet j4680c on my wireless network and I am using it to print wirelessly. It seems to be working fine with one issue, when not in use it is making a constant noise. It sounds like a ticking of sorts and it is really unbearable. Does anyone know if this is an inherent problem with this particular model? Perhaps something related to the wireless capabilities? Thank you for your help. planb
Hello carlxyz,
Welcome to the HP Forums.
If the printer in making any kind of a noise that sounds like a metal on metal or a grinding noise, I suggest contacting HP Total Care.
This is an obvious hardware issue and an HP representative will be able to provide technical support or options that will assist you.
If you are calling within North America, the number is 1-800-474-6836 and for all other regions, click here: click here.
Thanks for your time.
Cheers,
Click the “Kudos Thumbs Up" at the bottom of this post to say “Thanks” for helping!
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
W a t e r b o y 71
I work on behalf of HP
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Please click Accept as Solution if you feel my post solved your issue, it will help others find the solution.
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1) how does one open the case.
2) whenever printing, makes a metal on metal noise, want to open the case and find source of noise.Hello carlxyz,
Welcome to the HP Forums.
If the printer in making any kind of a noise that sounds like a metal on metal or a grinding noise, I suggest contacting HP Total Care.
This is an obvious hardware issue and an HP representative will be able to provide technical support or options that will assist you.
If you are calling within North America, the number is 1-800-474-6836 and for all other regions, click here: click here.
Thanks for your time.
Cheers,
Click the “Kudos Thumbs Up" at the bottom of this post to say “Thanks” for helping!
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
W a t e r b o y 71
I work on behalf of HP
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