Officejet J5750 All in One Not Printing

The printer has now stopped all together, just flashes lights. Tried the printer tool box. Printed a beautiful diagnostic page, but got the stoppage and flashing lights on the test page. Turned off and on and got a replace cartridge message. Did that. Got the allignment message. Will not allign, goes to flashing lights. Off and on will not clear it because everytime it comes back on it tries to allign and it won't.

The document here may help resolve black not printing on your Officejet 4620. Be sure to check the vents, if they are blocked the printer will appear to be running out of ink early in the cartridge life.
If the troubleshooting steps there do not resolve the issue I sould suggest you contact HP, 1-800-HPINVENt if you are in the US or see the document here for elsewhere.  They may be able to help resolve the issue even if the printer is not in warranty as described in this post.
Bob Headrick,  HP Expert
I am not an employee of HP, I am a volunteer posting here on my own time.
If your problem is solved please click the "Accept as Solution" button ------------V
If my answer was helpful please click the "Thumbs Up" to say "Thank You"--V

Similar Messages

  • HP Officejet 5610 All-in-One not printing true colours

    The HP help people have finally given up on trying to make my Mac see the Color Options tab in their print software with my set-up. They now say, "It's an Apple problem". If I could see these settings I'd be able to adjust the HP defaults for print-outs (by saturation, brightness, density, hue, contrast, etc) once and for all so I'd get closer to what I see on screen printed out in front of me. Without them I have to change everything on a trial and error basis each time in Photoshop. I've read about it in the HP manual and seen it work on another (cheaper) HP printer on a similar Intel iMac but with the All-in-One I just get the screen saying "No User Selectable Settings" - which HP say should not be the case. Anyone have any ideas? This screen seems to be vital - unless of course there's a better way of synchronising the perfect image I see on screen with what I get out of this printer?

    I have seen this case with hp printers on the intel macs as went the intel macs came out hp's driver release was set for June as that is when the intel macs were suppose to be released i know the new software version 7.9 which is universal fixes all of these issues on the intel based macs.
    Just make sure you run the hp uninstaller first HD/Applications/Hewlett Packard
    Here is the link for the lates driver
    http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?lc=en&cc=us&dlc=en&os=2 19&product=441125&lang=en&softwareitem=mp-40934-1

  • Officejet 4620 All in one Not printing even with new cartridge

    My printer has suddenly stopped printing.
    There are no error messages.
    My ink level is full.
    It slowly started "running" out of ink as I was printing.
    New cartridge.
    Cleaned printer heads twice.
    Ran print quality report and it acted like it was printing but didn't.
    Any ideas??

    The document here may help resolve black not printing on your Officejet 4620. Be sure to check the vents, if they are blocked the printer will appear to be running out of ink early in the cartridge life.
    If the troubleshooting steps there do not resolve the issue I sould suggest you contact HP, 1-800-HPINVENt if you are in the US or see the document here for elsewhere.  They may be able to help resolve the issue even if the printer is not in warranty as described in this post.
    Bob Headrick,  HP Expert
    I am not an employee of HP, I am a volunteer posting here on my own time.
    If your problem is solved please click the "Accept as Solution" button ------------V
    If my answer was helpful please click the "Thumbs Up" to say "Thank You"--V

  • HP Officejet 4620 All in One Not Printing Black-BRAND new cartridge

    Hello everyone, I am hoping SOMEONE can help me, as this has taken up hours of time and resulted in plenty of frusteration. I just replaced my black ink cartridge, and not a single drop of black ink will print. I have  genuine cartridges, and cleaned the print heads, both steps one and two, atleast twice each. In the meantime I have since used up all my color ink, which is still working. But black does not show up AT ALL. Sure, I could buy more color cartridges and use them to print black, but at this point, I do not want to put any more money into this printer if it's not going to work properly. I am desperate for an solution! I run a small business from home and I NEED my printer. My warranty expired a few months ago and am really hoping I don't have to pay for phone support. 
    Does anyone have any advice on how to get black to print properly?? PLEASE AND THANK YOU!!! 
    This question was solved.
    View Solution.

    I suggest you call HP support regardless of warranty as described in the post here.  If you are in the US call 1-800-HPINVENt, elsewhere see the contact information here.
    Bob Headrick,  HP Expert
    I am not an employee of HP, I am a volunteer posting here on my own time.
    If your problem is solved please click the "Accept as Solution" button ------------V
    If my answer was helpful please click the "Thumbs Up" to say "Thank You"--V

  • HP OfficeJet J4580 All-in-one not printing the top of page

    My HP OfficeJet J4580 has had many problems in the past, but they always have seemed to work themselves out. Currently the issue is that it cuts off the entire top edge of my paper.
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    @syddie101 I was looking at this printer spec online, and I saw the margin specification. Take a look at this page (in the print margin section). 3mm top margin seems to be quite small for many document headers, but just to check, is your top margin less than 3mm?
    http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01430100&tmp_task=prodinfoCategory&cc=us&dlc=en...
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    Though I work for HP, I'm speaking for myself and not HP. I'm just trying to help with my limited knowledge
    **Make it easier for other people to find solutions, by marking my answer with "Accept as Solution" if it solves your issue.**

  • I cannot get my HP officejet 4215 all-in-one to print graphics

    how do i get my HP officejet 4215 all-in-one to print graphics. as an example if i print my visa statement the visa logo and bank logos don,t print

    bamajim,
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    The document provides steps to troubleshoot printouts that do not match the screen while printing from the web.
    Does this also happen when printing graphics from somewhere other than the web ?
    Once you give these steps a try let us know what happens.
    If I helped you at all it would be great if you clicked the blue kudos star!
    If I solved your post please mark it as solved to help others.
    I'm a printer tech with HP.

  • HP OfficeJet 5505 All-In-One wireless printing.

    I've got a problem getting a HP OfficeJet 5505 All-In-One printer working with a Time Capsule for wireless printing.. I'm not quite sure how to debug this, so I'm asking for a little help.
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    The OfficeJet 5505 uses LIDIL (lightweight imaging device interface language) which depends on the host computer for low level commands. It will not work with the Time Capsule's USB port.
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    Sorry for the bad news. If you want to get a printer on your network, get a network printer.

  • HP 6500 all in one not printing in black and cartridge is full

    my printer suddenly stopped printing in black, all other colors come out fine.  The carriage moves as though it is printing, but the page is blank, where black text should be.  I have cleaned and aligned the print heads several times.  This occurred after an HP tech uninstalled and reinstalled my HP software and drivers.  Prior to this had problems on and off, but it was easy to run print and scan to repair it.  Now print and scan says they find no problem with the printer.

    Hey @Theresalbritt,
    Welcome to the HP Support Forums!
    I understand that you are not able to print in black ink on your HP Officejet 6500 All-in-One Printer. I would like to assist you today with resolving this print quality issue. Thank you for including the troubleshooting steps you have completed prior to reaching out for support. To start troubleshooting I am going to have you print a standalone Print Quality Diagnostics Report from your printer. This report will help us determine if this issue was caused by a software or driver conflict on your computer or a hardware issue on your printer that coincidentally occured when the HP Technical Support agent was working with you. Once we determine if this issue is hardware or software and driver related I will be happy to guide you towards a solution. Please follow the steps below. 
    How to Print Quality Report:
    On the product control panel, press the Setup button () until Print Report displays, and then press OK.
    Press the Right Arrow button () to select Print Quality Report, and then press OK. The report prints.
    If this report prints perfectly: Than the issue that you're experiencing is not hardware related. Rather, there is a driver or software conflict occuring on your computer that is affecting your black print quality. Please do not proceed with troubleshooting at this time.
    If this report prints with quality defects or missing black: Than the quality issue that you're experiencing is being caused by a hardware issue within your printer. This issue may be due to a defective Printhead system. In no way does the computer affect this hardware issue. To resolve this conflict can I please have you click here. Once the support document opens please run through Solution one, Solution five, and Solution six. This includes any sub-steps under the listed Solutions. However, because you note that you have already cleaned the Printhead multiple times do not run a Printhead cleaning again. You do not want to exceed three Printhead cleans if there is no difference in quality because when you clean the Printhead ink is used. If three cleans has not resolved your issue proceeding with additional cleans will just waste ink. Should the black printing issue persist please click here and run Step 7 and Step 8 to manually clean and soak the Printhead mechanism.
    Please respond to this post with the result of your print quality troubleshooting. Good luck!
    X-23
    I work on behalf of HP
    Please click "Accept as Solution" if you feel my post solved your issue, it will help others find the solution.
    Click the "Kudos, Thumbs Up" on the right to say "Thanks" for helping!

  • 5610 All in One Not printing after changing both cartridges

    I just changed both the color and the black cartridges on my Officejet 5610 Aii-in-one and now it won't print anything. I did the cartridge alighment and it completed it successfully as far as I can tell.

    Hello @Matthew2913,
    Welcome to the HP Support Forums!
    I would like to assist you today with resolving the print quality issue that you're experiencing since installing new cartridges in your HP Officejet 5610 All-in-One Printer. Thank you for including in your post that the alignment went through successfully. 
    At this point I would like you to run through some print quality troubleshooting steps. Can I please have you start troubleshooting by clicking here. Once the support document opens please run through step 1, step 2, step 3, and step 4. This includes any sub-steps under each of the steps listed. Please pay close attention to the 'Missing Colours' section under step 4.
    Please respond to this post with the result of your troubleshooting. Best of luck!
    X-23
    I work on behalf of HP
    Please click "Accept as Solution" if you feel my post solved your issue, it will help others find the solution.
    Click the "Kudos, Thumbs Up" on the right to say "Thanks" for helping!

  • C8180 All in one not printing

    I have a C8180 All in one that I can print an alignment paste from the desktop but nothing else.  Running on Vista home premium.

    HI ,
    I noticed that you're experiencing issues when printing to your HP Officejet Pro 8600 Printer. I understand that the trouble started when you got a new computer. I would like to look into this for you today. We're looking at the possiblity that the new computer is interfering with the printer's IP Address on the Network. Let's see, if we can identify the cause. I see that you mentioned in your post, Wireless and Wired connection. How is the printer connected? (Ethernet/Wireless) Here's a document I would recommend that you try, An 'Unable to Find Printer' Error Displays for the HP Officejet Pro 251dw, 276dw, and 8600 Printer Series.
    Try the HP Print and Scan Doctor to help identify and fix common problems when installing or using HP s on your home network. What were the results when you ran the Print and Scan Doctor? (did it print or scan, any error messages). Note:  You might need to follow this guide for both of the computers. I recommend following it to the end, and then try printing from both machines.
    Please respond to this post with the result of your troubleshooting. I look forward to hearing from you. Good Luck!

  • HP Photosmart e-all-in-one NOT PRINTING for MAC 10.9.2

    Hi,
    I have a HP Photosmart e-all-in-one wireless that I have been using for my Apple devices (Mac, iphone, ipad) for years and recently it started giving me problems. 
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    eb

    What router? Have you restarted the router?
    Say thanks by clicking "Kudos" "thumbs up" in the post that helped you.
    I am employed by HP

  • Deskjet 3056A E-all-in-one not printing black ink properly

    Hello, I've had my Deskjet 3056A E-all-in-one printer for 2 years and didn't have any problems until about 3 months ago. My black ink cartridge suddenly stopped printing properly. It started to seem like I needed to replace the ink, so I did, but that did not fix the problem. It still seems like the ink level is really, really low sometimes, but it's a brand new cartridge. I couldn't even align the printhead because the black ink wouldn't print. Then I cleaned the printhead and cleaned the ink smear. When the test papers printed after the cleanings the black ink would only print half of the line of letters or numbers, or it was just choppy and faded. I checked the ink levels and it says both of my ink cartridges are almost full still. I was thinking about replacing the cartridge again, but I don't want to waste the money if it won't fix the problem. The color cartridge works completely fine, just to clarify.

    If the black cartridge is in warranty you could contact HP Phone Support
    Although I am an HP employee, I am speaking for myself and not for HP.
    Twitter: @Ciara_B_HP

  • HP C6180 All in One Not Printing on the Network

    I have 3 wireless laptops and an HP C6180 on a wireless network. This week all 3 computers had issues intermittently trying to print. The print job would go to the que, but then it would just be an error and not print. Now today, none of the laptops have been able to print. I tried to connect to the wireless network with the printer an it did find the wifi sometimes and did not other times. (Oh, and it's not about it being too far away, they were right next to eachother). I actually plugged an ethernet cord into it and it did the same thing. So, I assume there may be an issue with the wireless, but I can't print when is wired with an ethernet cable either. I am completely stumped. Been working on this issue for about 5 hours now, and figured I would just post it here. If anyone has any idea what this could be, please let me know.  Also, 2 computers are Vista, 1 is XP. No changes have been made to any of them lately.

    If you can connect with an Ethernet cable, do so and turn off the wireless function of your printer.  Only have one connection method live at any one time or things will get very confusing.
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    Need help?  Tell me about your router.
    Say thanks by clicking "Kudos" "thumbs up" in the post that helped you.
    I am employed by HP

  • HP 1610 All In One not printing blue

    I lent a friend my 1610 All In One when his printer died, he bought new cartridges and it worked well.  The next day however blue does not print. He uses an older Mac before we run out to buy a new cartridge i wanted to get any suggestions you may have.  I did not have this problem when i was using the printer    

    i am having a similar issue. airport extreme woking properly. hp printer detected and selected to print, status shows that i am connected to printer and i get stuck in the que...

  • HP 4300 All-in-one not printing double sided

    Hello
    Here is my setup. I have a HP 4300 All-in-one printer set up on a network. There are two computers on this network, and XP and a vista. The printer is installed on the XP, and the vista accesses the printer via the LAN network (Wired, not wireless).
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    Thanks.

    I'm having the same problem expect with different operating systems and printers. I have a HP Deskjet D1455 that's wired to a laptop with Vista x32. I have another laptop connected to that printer wirelessly that has Windows 7 x64. On the laptop that's connected to the printer, I can print double sided with 4 different options. However, I cannot with my laptop that's connected wirelessly through printer sharing.
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