Officejet J6480 All-in-one wireless setup issues

I recently changed my wifi router and I can't get the printer connected to my laptop over wifi.
Here is the error I get:
The network subnet mask 0.0.0.0 of the printer does not match your router. Reconfigure the setting on your printer to match.
Your computer is unable to communicate with your printer at 160.70.201.185. This may be caused by firewall software. If you are using firewall software, verify that UDP port 427 is unblocked for both inbound and outbound traffic.
Your PC can not communicate with your printer at address 160.70.201.185. Check all cable connections. Check that the printer, PC and router are powered on and connected to the network.
Here is more info:
My laptop can connect to the network(internet)
My printer is connected to the router
I uninstalled and re-installed the correct HP software\drivers
the wireless network test report says there are no problems.
I ran the diagnostic tool with no help
I cannot connect to the printer via a browser (no errors, just can't find the device)
I disabled all firewalls (Norton, WIndows and wifi router)
Here are some configuration settings that are printed out:
Network Status: ready
URL: http://192.168.1.255
Wireless status: connected
IP address: 192.168.1.255
Subnet mask: 255.255.240.0 (same as my wifi router)
Primary and Secondary DNS: 0.0.0.0
So what else can I do. Also from the error message, why is the subnet say 0.0.0.0 and what is the 160.70.201.785 IP address? By the way, I also can't connect to this IP Address either.
Not sure what else I can do...
This question was solved.
View Solution.

OK, did you try this diagnostic?: http://h10025.www1.hp.com/ewfrf/wc/document?docname=c03286146&cc=us&dlc=en&lc=en
What did it say?
Belkins are not exactly standard. Did you restart the router by pulling its power cable momentarily? If you have antivirus software, disable its firewall.
Say thanks by clicking "Kudos" "thumbs up" in the post that helped you.
I am employed by HP

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HP Officejet 6500 all-in-one wireless - Will not Scan

Hi, I noticed after installing Snow Leopard Mac OS X x10.6 and updating HP printer drivers, scanning feature using HP Scan Pro does not work on my HP OfficeJet 6500 All-in-one Wireless E709n. Below is the exception it generates:
========
Process: HP Scan Pro [213]
Path: /Applications/Hewlett-Packard/HP Scan Pro.app/Contents/MacOS/HP Scan Pro
Identifier: com.hp.scanpro
Version: ??? (7.5.0)
Code Type: X86 (Native)
Parent Process: launchd [94]
Date/Time: 2009-09-13 11:54:41.167 -0700
OS Version: Mac OS X 10.6.1 (10B504)
Report Version: 6
Interval Since Last Report: 934 sec
Crashes Since Last Report: 3
Per-App Interval Since Last Report: 415 sec
Per-App Crashes Since Last Report: 3
Anonymous UUID: D81FBBAF-F3CE-4A2D-8440-72B353E56072
Exception Type: EXCBADACCESS (SIGBUS)
Exception Codes: KERNPROTECTIONFAILURE at 0x0000000000000000
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Thread 0 Crashed: Dispatch queue: com.apple.main-thread
0 com.hp.XorbScan 0x170c5add Orblite_CallException::lookup(_OrbliteCallInfo const&) + 11
1 com.hp.XorbScan 0x1705f7f3 Orblite_CallException::lookup_or_add(_OrbliteCallInfo&) + 19
2 com.hp.XorbScan 0x1705f89f Orblite_CallException::exception(_OrbliteCallInfo&, OrbliteExceptionBase const&, Orblite::Ownership) + 17
3 com.hp.XorbScan 0x1708b038 IIOPTransport::Request::exception(_OrbliteExceptionBase&) + 36
4 com.hp.XorbScan 0x1709054e IIOP_Transport::Client::ThreadMap::invalidate() + 58
5 com.hp.XorbScan 0x1709062c IIOP_Transport::Client::invalidate() + 156
6 com.hp.XorbScan 0x17090e56 IIOP_BindingInfo::~_IIOPBindingInfo() + 86
7 com.hp.XorbScan 0x17090f01 IIOP_BindingInfo::delref() + 29
8 com.hp.XorbScan 0x1708c9fc IIOP_Profile::~_IIOPProfile() + 42
9 com.hp.XorbScan 0x17054ebf IOPProfileBase::unreference() + 59
10 com.hp.XorbScan 0x170cda90 AFJCListNode<_IOP_Profile>::~AFJCListNode() + 38
11 com.hp.XorbScan 0x170cddf0 AFJCList<_IOP_Profile>::remove_start(_IOPProfile*) + 158
12 com.hp.XorbScan 0x170cde35 AFJCList<_IOP_Profile>::~AFJCList() + 43
13 com.hp.XorbScan 0x17053392 IOP_IOR::~_IOPIOR() + 548
14 com.hp.XorbScan 0x17053417 IOPIOR::unreference() + 65
15 com.hp.XorbScan 0x1706df0d Orblite_Object::~_OrbliteObject() + 41
16 com.hp.XorbScan 0x1707ef5e HPL_Object::~_HPLObject() + 54
17 com.hp.XorbScan 0x17096929 OrbliteScan::Release() + 53
18 com.hp.XorbScan 0x170b03bd SmXJustExecuteIt(kSmXService, void (*)(kSmXServiceCategory, kSmXService, __CFDictionary const*), __CFDictionary const*&) + 2787
19 com.hp.hpio.SmartX 0x170148a5 ScanServiceProvider::SmXJustExecuteIt(kSmXServiceCategory, kSmXService, void (*)(kSmXServiceCategory, kSmXService, __CFDictionary const*), __CFDictionary const*&) + 281
20 com.hp.hpio.SmartX 0x1701081b SmXJustExecuteIt + 221
21 com.hp.HPAiOScan 0x16fdb262 SmScanCloseSession(void*) + 50 (SmartXScanInterface.cpp:59)
22 com.hp.HPAiOScan 0x16fd7779 CTulipScanInterface::CloseScannerSession(unsigned long, unsigned long*) + 31 (Tulip2SMARTMapping.cp:141)
23 com.hp.scanpro 0x0004309b ScannerAccess::Close() + 103
24 com.hp.scanpro 0x000430e1 ScannerAccess::~ScannerAccess() + 17
25 com.hp.scanpro 0x000de56f CEdna::closeDriver() + 489
26 com.hp.scanpro 0x000bceee TScannerModelEdna::~TScannerModelEdna() + 70
27 com.hp.scanpro 0x00053f60 TimageModel::~TimageModel() + 136
28 com.hp.scanpro 0x00046d0e cImageModel::~cImageModel() + 1124
29 com.hp.scanpro 0x000368a1 CMagLev::~CMagLev() + 87
30 com.hp.scanpro 0x00002f4b MLInterface::ReleaseMagLev() + 25
31 com.hp.scanpro 0x000100a7 -[ScanControl Shutdown] + 113
32 com.hp.scanpro 0x00023604 -[Controller applicationWillTerminate:] + 540
33 com.apple.Foundation 0x97c1b2fc nsnotecallback + 345
34 com.apple.CoreFoundation 0x98cd0c29 __CFXNotificationPost + 905
35 com.apple.CoreFoundation 0x98cd065a _CFXNotificationPostNotification + 186
36 com.apple.Foundation 0x97c10120 -[NSNotificationCenter postNotificationName:object:userInfo:] + 128
37 com.apple.Foundation 0x97c1d4fd -[NSNotificationCenter postNotificationName:object:] + 56
38 com.apple.AppKit 0x92601e1f -[NSApplication terminate:] + 713
39 com.hp.scanpro 0x00023723 -[Controller windowShouldClose:] + 61
40 com.apple.AppKit 0x925fad18 -[NSWindow _document:shouldClose:contextInfo:] + 149
41 com.apple.AppKit 0x925fac77 -[NSWindow __close] + 241
42 com.apple.AppKit 0x925fab77 -[NSWindow _close:] + 171
43 com.apple.AppKit 0x9240814a -[NSApplication sendAction:to:from:] + 112
44 com.apple.AppKit 0x924e7891 -[NSControl sendAction:to:] + 108
45 com.apple.AppKit 0x924e333e -[NSCell _sendActionFrom:] + 169
46 com.apple.AppKit 0x924e2639 -[NSCell trackMouse:inRect:ofView:untilMouseUp:] + 1808
47 com.apple.AppKit 0x92537915 -[NSButtonCell trackMouse:inRect:ofView:untilMouseUp:] + 524
48 com.apple.AppKit 0x924e108f -[NSControl mouseDown:] + 812
49 com.apple.AppKit 0x92537437 -[_NSThemeWidget mouseDown:] + 104
50 com.apple.AppKit 0x924df0c4 -[NSWindow sendEvent:] + 5549
51 com.apple.AppKit 0x923f7ceb -[NSApplication sendEvent:] + 6431
52 com.apple.AppKit 0x9238b6fb -[NSApplication run] + 917
53 com.apple.AppKit 0x92383735 NSApplicationMain + 574
54 com.hp.scanpro 0x00002872 _start + 216
55 com.hp.scanpro 0x00002799 start + 41
Thread 1: Dispatch queue: com.apple.libdispatch-manager
0 libSystem.B.dylib 0x95a5903a kevent + 10
1 libSystem.B.dylib 0x95a59768 dispatch_mgrinvoke + 215
2 libSystem.B.dylib 0x95a58bf9 dispatch_queueinvoke + 183
3 libSystem.B.dylib 0x95a5898a dispatch_workerthread2 + 234
4 libSystem.B.dylib 0x95a58401 pthreadwqthread + 390
5 libSystem.B.dylib 0x95a58246 start_wqthread + 30
Thread 2:
0 libSystem.B.dylib 0x95a51756 select$DARWIN_EXTSN + 10
1 com.apple.CoreFoundation 0x98cf204d __CFSocketManager + 1085
2 libSystem.B.dylib 0x95a5ff39 pthreadstart + 345
3 libSystem.B.dylib 0x95a5fdbe thread_start + 34
Thread 3:
0 libSystem.B.dylib 0x95a58092 _workqkernreturn + 10
1 libSystem.B.dylib 0x95a58628 pthreadwqthread + 941
2 libSystem.B.dylib 0x95a58246 start_wqthread + 30
Thread 4:
0 libSystem.B.dylib 0x95a58092 _workqkernreturn + 10
1 libSystem.B.dylib 0x95a58628 pthreadwqthread + 941
2 libSystem.B.dylib 0x95a58246 start_wqthread + 30
Thread 5:
0 libSystem.B.dylib 0x95a58092 _workqkernreturn + 10
1 libSystem.B.dylib 0x95a58628 pthreadwqthread + 941
2 libSystem.B.dylib 0x95a58246 start_wqthread + 30
Thread 0 crashed with X86 Thread State (32-bit):
eax: 0x00000000 ebx: 0x17090e0e ecx: 0x17118a24 edx: 0xbfffd854
edi: 0x010a7468 esi: 0x00000000 ebp: 0xbfffd798 esp: 0xbfffd760
ss: 0x0000001f efl: 0x00010286 eip: 0x170c5add cs: 0x00000017
ds: 0x0000001f es: 0x0000001f fs: 0x00000000 gs: 0x00000037
cr2: 0x00000000
Binary Images:
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0x16dd7000 - 0x16e26fe3 +com.hp.hpio.HPServicesInterfaceFramework 2.5.5 (2.5.5.679) /Library/Frameworks/HPServicesInterface.framework/Versions/B/HPServicesInterfac e
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0x94af8000 - 0x94b04ff7 libkxld.dylib ??? (???) <152C8DBB-0149-5827-3240-E57CA85CFE5F> /usr/lib/system/libkxld.dylib
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0x94b28000 - 0x94b88fe7 com.apple.CoreText 3.0.0 (???) <8F4FCAE2-8E6F-F0DE-A6AA-15D0228B7F13> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreText.framework/Versions/A/CoreText
0x94b89000 - 0x94c7fff7 libGLProgrammability.dylib ??? (???) <B8E40851-3A01-7D01-2F96-537BF7FA63B5> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLProgramma bility.dylib
0x94c80000 - 0x94c8afe7 com.apple.audio.SoundManager 3.9.3 (3.9.3) <5F494955-7290-2D91-DA94-44B590191771> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CarbonSound.f ramework/Versions/A/CarbonSound
0x94f3c000 - 0x94f3cff7 com.apple.Carbon 150 (152) <608A04AB-F35D-D2EB-6629-16B88FB32074> /System/Library/Frameworks/Carbon.framework/Versions/A/Carbon
0x94f3d000 - 0x94f4dff7 libsasl2.2.dylib ??? (???) <C8744EA3-0AB7-CD03-E639-C4F2B910BE5D> /usr/lib/libsasl2.2.dylib
0x95277000 - 0x9527efff com.apple.print.framework.Print 6.0 (237) <7A06B15C-B835-096E-7D96-C2FE8F0D21E1> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Print.framewo rk/Versions/A/Print
0x9527f000 - 0x952c5ff7 libauto.dylib ??? (???) <FAB17F30-A28B-E33D-6E21-C7119C9C83ED> /usr/lib/libauto.dylib
0x952f8000 - 0x9531cff7 libJPEG.dylib ??? (???) <265DBF67-994E-E320-4CB1-9C3DE792C3B2> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libJPEG.dylib
0x9531d000 - 0x9557fff3 com.apple.security 6.0 (36910) <F045B57C-054F-F06F-EF7E-EABEC2700274> /System/Library/Frameworks/Security.framework/Versions/A/Security
0x95580000 - 0x95996ff7 libBLAS.dylib ??? (???) <C4FB303A-DB4D-F9E8-181C-129585E59603> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libBLAS.dylib
0x95997000 - 0x959a5fe7 libz.1.dylib ??? (???) <7B7A02AB-DA99-6180-880E-D28E4F9AA8EB> /usr/lib/libz.1.dylib
0x959a6000 - 0x95a15ff7 libvMisc.dylib ??? (???) <59243A8C-2B98-3E71-8032-884D4853E79F> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libvMisc.dylib
0x95a16000 - 0x95a31ff7 libPng.dylib ??? (???) <38DD4AA1-0643-85A0-F2F5-EE9269729975> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libPng.dylib
0x95a32000 - 0x95bd6feb libSystem.B.dylib ??? (???) <E58B649F-FFDC-AB09-2028-8B706BEF7C0F> /usr/lib/libSystem.B.dylib
0x95bd7000 - 0x95bd7ff7 com.apple.Cocoa 6.6 (???) <EA27B428-5904-B00B-397A-185588698BCC> /System/Library/Frameworks/Cocoa.framework/Versions/A/Cocoa
0x95bd8000 - 0x95bdaff7 com.apple.securityhi 4.0 (36638) <962C66FB-5BE9-634E-0810-036CB340C059> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SecurityHI.fr amework/Versions/A/SecurityHI
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0x95bdf000 - 0x95bf4fff com.apple.ImageCapture 6.0 (6.0) <3F31833A-38A9-444E-02B7-17619CA6F2A0> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/ImageCapture. framework/Versions/A/ImageCapture
0x95bf5000 - 0x95bf5ff7 com.apple.ApplicationServices 38 (38) <8012B504-3D83-BFBB-DA65-065E061CFE03> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Application Services
0x95e0c000 - 0x95efeff7 libcrypto.0.9.8.dylib ??? (???) <792B8722-3091-5E9F-E25F-67499CFE0599> /usr/lib/libcrypto.0.9.8.dylib
0x95f3f000 - 0x95f80ff7 libRIP.A.dylib ??? (???) <6DB158C6-A84D-98C9-1D48-868A3DB17D09> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libRIP.A.dylib
0x95f81000 - 0x95f8bff7 libGL.dylib ??? (???) <B375A3B6-2983-A4E4-50FB-9087FD606FD6> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGL.dylib
0x962a2000 - 0x962effeb com.apple.DirectoryService.PasswordServerFramework 6.0 (6.0) <BF66BA5D-BBC8-78A5-DBE2-F9DE3DD1D775> /System/Library/PrivateFrameworks/PasswordServer.framework/Versions/A/PasswordS erver
0x962f0000 - 0x9630ffe7 com.apple.opencl 11 (11) <372A42E7-FB10-B74D-E1A0-980E94D07021> /System/Library/Frameworks/OpenCL.framework/Versions/A/OpenCL
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0x96b48000 - 0x96b8bff7 com.apple.NavigationServices 3.5.3 (181) <28CDD978-030E-7D4A-5334-874A8EBE6C29> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/NavigationSer vices.framework/Versions/A/NavigationServices
0x96bc3000 - 0x96be9fff com.apple.DictionaryServices 1.1 (1.1) <07694B30-56A9-5C98-B8BC-DA0628715FA8> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Diction aryServices.framework/Versions/A/DictionaryServices
0x96bea000 - 0x96d13fe7 com.apple.audio.toolbox.AudioToolbox 1.6 (1.6) <62BEEBE6-68FC-4A48-91CF-39DA2BD793F1> /System/Library/Frameworks/AudioToolbox.framework/Versions/A/AudioToolbox
0x96d8c000 - 0x96e33fe7 com.apple.CFNetwork 454.4 (454.4) <7C563385-9893-3B48-8607-5BC81DA2C4CF> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CFNetwo rk.framework/Versions/A/CFNetwork
0x96e34000 - 0x96e38ff7 libGFXShared.dylib ??? (???) <ED62E870-E219-C873-88AA-9CE08108F811> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGFXShared.d ylib
0x96e39000 - 0x96f13fff com.apple.DesktopServices 1.5.1 (1.5.1) <D9C18268-699B-A996-1035-4EA3695F4074> /System/Library/PrivateFrameworks/DesktopServicesPriv.framework/Versions/A/Desk topServicesPriv
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0x96f2f000 - 0x96f2fff7 com.apple.Accelerate.vecLib 3.5 (vecLib 3.5) <3E039E14-2A15-56CC-0074-EE59F9FBB913> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/vecLib
0x96fa2000 - 0x96fa8fff com.apple.CommonPanels 1.2.4 (91) <2438AF5D-067B-B9FD-1248-2C9987F360BA> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CommonPanels. framework/Versions/A/CommonPanels
0x96fa9000 - 0x96facfe7 libmathCommon.A.dylib ??? (???) <1622A54F-1A98-2CBE-B6A4-2122981A500E> /usr/lib/system/libmathCommon.A.dylib
0x96fad000 - 0x97017fe7 libstdc++.6.dylib ??? (???) <411D87F4-B7E1-44EB-F201-F8B4F9227213> /usr/lib/libstdc++.6.dylib
0x970c1000 - 0x972d3fff com.apple.RawCamera.bundle 2.2.1 (477) <10937A0D-0856-1B69-AE27-43BC15B7DD21> /System/Library/CoreServices/RawCamera.bundle/Contents/MacOS/RawCamera
0x972d6000 - 0x972d8ff7 libRadiance.dylib ??? (???) <0E03CF64-0931-7B9A-F617-4387B809D6D8> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libRadiance.dylib
0x972d9000 - 0x972e2ff7 com.apple.DiskArbitration 2.3 (2.3) <E9C40767-DA6A-6CCB-8B00-2D5706753000> /System/Library/Frameworks/DiskArbitration.framework/Versions/A/DiskArbitration
0x97b33000 - 0x97b83fe7 libGLU.dylib ??? (???) <55A69DCE-1237-341E-F239-CDFE1F5B19BB> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLU.dylib
0x97b84000 - 0x97c04feb com.apple.SearchKit 1.3.0 (1.3.0) <9E18AEA5-F4B4-8BE5-EEA9-818FC4F46FD9> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/SearchK it.framework/Versions/A/SearchKit
0x97c05000 - 0x97e75ffb com.apple.Foundation 6.6 (751) <A61B645E-1A15-5BCA-3043-C8AB85C6AD30> /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation
0x97e78000 - 0x97eb2fe7 libFontRegistry.dylib ??? (???) <EE633CF6-8827-EF05-10A4-5F2937120227> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/Resources/libFontRegistry.dylib
0x97f0c000 - 0x97f0dff7 com.apple.audio.units.AudioUnit 1.6 (1.6) <68180B96-381C-A09D-5576-606A134FD953> /System/Library/Frameworks/AudioUnit.framework/Versions/A/AudioUnit
0x97f24000 - 0x98705497 com.apple.CoreGraphics 1.535.5 (???) <0B93D29C-D957-AD00-10F3-94112D75D6D9> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/CoreGraphics
0x98711000 - 0x987b9ff7 com.apple.QD 3.31 (???) <40FCAC85-4E4F-2290-90D4-F66D550ADFDC> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ QD.framework/Versions/A/QD
0x9899b000 - 0x9899bff7 com.apple.vecLib 3.5 (vecLib 3.5) <17BEEF92-DF30-CD52-FD65-0B7B43B93617> /System/Library/Frameworks/vecLib.framework/Versions/A/vecLib
0x989ed000 - 0x989faff7 com.apple.NetFS 3.2 (3.2) <E6FD80B0-0238-0C42-A3EC-EBDEC107A1C3> /System/Library/Frameworks/NetFS.framework/Versions/A/NetFS
0x98b09000 - 0x98b09ff7 com.apple.CoreServices 44 (44) <AC35D112-5FB9-9C8C-6189-5F5945072375> /System/Library/Frameworks/CoreServices.framework/Versions/A/CoreServices
0x98bdc000 - 0x98be0ff7 libGIF.dylib ??? (???) <51848EBF-27D4-0F85-C22A-D1AE10D328F3> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libGIF.dylib
0x98be1000 - 0x98c3bff7 com.apple.framework.IOKit 2.0 (???) <7618DDEC-2E3B-9C6E-FDC9-15169E24B4FB> /System/Library/Frameworks/IOKit.framework/Versions/A/IOKit
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0x98ea1000 - 0x991c0fe7 com.apple.CoreServices.CarbonCore 859.1 (859.1) <2E72AF56-4BE6-294A-7372-19C360688B8B> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonC ore.framework/Versions/A/CarbonCore
0x991c1000 - 0x991cbffb com.apple.speech.recognition.framework 3.10.10 (3.10.10) <E106CC3A-7633-5587-0B29-64E19FCBC613> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SpeechRecogni tion.framework/Versions/A/SpeechRecognition
0x991cc000 - 0x9934efe7 libicucore.A.dylib ??? (???) <FBB66376-CBA9-8149-A1AA-10AB8578C3B3> /usr/lib/libicucore.A.dylib
0x9934f000 - 0x99391fe7 libvDSP.dylib ??? (???) <8F8FFFB3-81E3-2969-5688-D5B0979182E6> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libvDSP.dylib
0x99392000 - 0x9942fff3 com.apple.LaunchServices 360.3 (360.3) <C8590D53-E46A-F58A-7CF2-03A8159D8569> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/LaunchS ervices.framework/Versions/A/LaunchServices
0xffff0000 - 0xffff1fff libSystem.B.dylib ??? (???) <E58B649F-FFDC-AB09-2028-8B706BEF7C0F> /usr/lib/libSystem.B.dylib
Model: MacBookPro5,3, BootROM MBP53.00AC.B03, 2 processors, Intel Core 2 Duo, 2.8 GHz, 4 GB, SMC 1.48f2
Graphics: NVIDIA GeForce 9600M GT, NVIDIA GeForce 9600M GT, PCIe, 512 MB
Graphics: NVIDIA GeForce 9400M, NVIDIA GeForce 9400M, PCI, 256 MB
Memory Module: global_name
AirPort: spairportwireless_card_type_airportextreme (0x14E4, 0x8D), Broadcom BCM43xx 1.0 (5.10.91.19)
Bluetooth: Version 2.2.1f7, 2 service, 1 devices, 1 incoming serial ports
Network Service: AirPort, AirPort, en1
Serial ATA Device: Hitachi HTS723232L9SA62, 298.09 GB
Serial ATA Device: MATSHITADVD-R UJ-868
USB Device: Internal Memory Card Reader, 0x05ac (Apple Inc.), 0x8403, 0x26500000
USB Device: Built-in iSight, 0x05ac (Apple Inc.), 0x8507, 0x24400000
USB Device: USB Mouse, 0x046d (Logitech Inc.), 0xc00b, 0x06200000
USB Device: BRCM2046 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0x06100000
USB Device: Bluetooth USB Host Controller, 0x05ac (Apple Inc.), 0x8213, 0x06110000
USB Device: Apple Internal Keyboard / Trackpad, 0x05ac (Apple Inc.), 0x0236, 0x04600000
USB Device: IR Receiver, 0x05ac (Apple Inc.), 0x8242, 0x04500000
========

While HP Scan Pro is not supported on Snow Leopard, HP Scan is. You can get a copy by downloading a the full 10.6 solution for your OfficeJet 6500 series. Details on the download are available [here|http://discussions.apple.com/message.jspa?messageID=10274078#10274078].
Just trying to help.
Andrew

Having problem with my hp officejet j6480 all-in-one printer

i am having problem with my HP officejet j6480 all-in-one printer it prints very slow
the operating system is windows 7 32-bits i download full driver software but that did not fix the problem
This question was solved.
View Solution.

Hi - Does it print slowly from all applications or just certain ones? In either case, you can try following the steps in this document.
In addition, try going into Control Panel, Printer, right click on the printer and choose Printer Properties. Click on the Advanced Tab and select Print Direcly to the Printer.
Hope that helps.
Say Thanks by clicking the Kudos thumbs up. Please mark the post that solves your problem as an Accepted Solution so other forum users can utilize the solution.
I am an HP employee.

How to download hp solution center for windows 8.1 on officejet j6480 all in one

I would like to install HP Solutions Center on my new HP computer which has Windows 8.1. My printer is HP Officejet J6480 all in one.

Hi,
Please download the following software and drivers, save on your computer (remember where) and double click the downloaded file to install:
http://ftp.hp.com/pub/softlib/software12/COL31995/mp-109977-2/OJ_AIO_J6400_Full_Win_WW_140_408-4.exe
Regards.
BH
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.

Communication Failure With HP Officejet J6480 All-In-One

I bought a new printer, an HP Officejet J6480 All-In-One, and set it up with my PC.
Then, I set it up with my mac. I get this error: "Communication Failure: The computer is no longer able to communicate with your printer. Turn the printer off, check your printer connections and check for printer errors, and turn the printer back on."
I recently bought an Epson printer but returned it cause it was too slow. That printer gave me a similar (maybe the same, I don't remember) error. I can scan and check ink levels but I can't print. I'm connected by USB by the way.
What's wrong? I downloaded the latest drivers and software yesterday. Why can't I print?

And on HP Photosmart C7280 All-In-One.
I've got mine connected to the network on Ethernet - figured that would be less problematic than wifi - and my MacPro can see everything about the printer, just not print to it. This includes the C7280's built-in webserver which - like alot of SOHO routers - gives you a web-based interface to the printer's configuration and status. Everything on that page looks right-on, but no printing.
The printer's copy and fax functions work, and I can even scan images and save them across the network onto my machine, so the printer is already interoperating with the network to a high degree, just not printing.
Like alot of people, I bypassed the HP driver CD and downloaded a fresh software package yesterday from HP's site (200MB+, ***?), which is what I used to configure my system. As far as I could tell, there appear to be no firmware updates available for this printer. MacOS "Software Update" doesn't offer any printer driver updates - I'll try the posted link to Apple's site next.

I have 1 HP Officejet J6480 All-in-one printer, when I print a page off of the net, it only prints o

I have 1 HP Officejet J6480 All-in-one printer, when I print a page off of the net, it only prints one top line (ex: Page 1 of 1) and it only prints the footer. It does the same with my HP Deskjet F4100 series printer.

Call and/or check HP Support website for updated drivers. You can also check KB Articles: http://support.apple.com/kb/HT3669 Printer and scanner software available for download
and http://support.apple.com/kb/PH14141 OS X Mavericks: Reset the printing system
What to do when you can't print

HP OfficeJet 5505 All-In-One wireless printing.

I've got a problem getting a HP OfficeJet 5505 All-In-One printer working with a Time Capsule for wireless printing.. I'm not quite sure how to debug this, so I'm asking for a little help.
If I connect the printer directly to the Mac, It is properly recognized when I go to add it into the printers list, and documents print normally.
Now when connected to the TimeCapsule, It looks to be recognized in the Airport Utility, and when I go to add it into the printers list, I can see it connected to the Time Capsule.. One difference is that I have to manually choose the printer driver rather than it being auto selected..
When I print a document, it looks like it spools up normally, and gets sent to the printer.. However the printer never starts, or prints.
After reading a few posts it looks like there might be some compatibility issue between office jet printers and the Time Capsule/Airport Extreme as I am not the only one with issues.
Any ideas?

The OfficeJet 5505 uses LIDIL (lightweight imaging device interface language) which depends on the host computer for low level commands. It will not work with the Time Capsule's USB port.
Technically, neither the printer nor the TC is at fault. The printer will only work when connected directly to a computer's USB port. Searching for drivers will be a futile exercise.
Sorry for the bad news. If you want to get a printer on your network, get a network printer.

HP Officejet 6310 all-in-one wireless option questions

I have a HP Officejet 6300 All-in-One printer and I was using it with my wire network connection. I just moved to a new home, which I rent, and I do not want to make new wholes to past the cables then this is my question:
"I have a Cisco Linksys AE1000 high performance wireless-N usb adpater (dual band)" and I saw this product Female USB A to Male Ethernet RJ45 Plug Adapter (on Amazon that I think will be great if I can use it). Can I connect them to make my printer wireless?"
Please help.
Thanks.
BAK

Unfortunately that will not work for this printer. Wireless printing is set up through the printers software that you install on your computer. Since this printer is not a wireless printer, there will be no option to set it up wirelessly in the software, the only options will be ethernet or USB.
-------------How do I give Kudos? | How do I mark a post as Solved? --------------------------------------------------------

HP officejet j4680 all-in-one paper jam issue

I bought HP officejet j4680 all-in-one two months ago from a dealer. Now it keeps telling me a "paper jam" which doesn't exist. I tried everything from the troubleshooting in HP website. The jam light just keeps blinking. Now I am so frustrated with this product.

@CAGY, take a look at this HP link on how to clear a jam.
Please mark the post that solves your issue as "Accept as Solution".
If my answer was helpful click the “Thumbs Up" on the left to say “Thanks”!
I am not a HP employee.

My HP Officejet J6480 All-In-One has started printing multiple pages.

All of a sudden my officejet J6480 printer is printing multiple pages every time I print. I've made sure it is saying only 1 copy, but it still continures printing the extra pages.

Disconnect the power cable and the usb cable from the computer. Restart both the printer and the computer. Clear the print que. Fan all the pages in the printer. Power on the printer connect the usb cable and try printing again. Happy Printing
The HP Print and Scan Doctor will guide you through troubleshooting your network printer setup and connectivity problems. It also provides you with a wealth of information regarding your network and, in some cases, automatically fixes network connectivity issues.
The HP Print and Scan Doctor runs on Windows XP, Vista, Win 7, and Win 8. You will need administrator privileges in order to run the utility.
Get it here: HP Print and Scan Doctor
Say "Thanks" by clicking the Kudos Star in the post that helped you.
Please mark the post that solves your problem as "Accepted Solution"
(Although I am employed by HP, I am speaking for myself and not for HP)

Lenovo C200 All in One Wireless card issues

I have a brand new Lenovo C200 Atom DC 2 All In One PC (Desktop). I seem to have a problem with the wireless adaptor which is a Atheros AR9285. When I first power up the PC it connects to my router and gets internet speeds of around 5MB per sec, after a few minutes it spows down to around 120kb per sec! I called Lenovo support and after holding for 50 mins to get through I was told that I needed to contact my internet service provider who would be able to change the channel on the PC and improve things!
I have seven other PC's connected to my router and none of them have any problem. Also I cant transfer files from my central storage drive with the Lenovo because the connection times out because it is so slow. I am convinced it is a problem with the wireless card, there is nothing else that could possibly cause this that I can see. Also this is the 2nd Lenovo with the same fault, I sent the original one back and this is a replacement.
Technical support are supposed to be calling me back tomorrow but I dont hold out much hope with them after they told me to speak to my internet service provider.
Has anyone got any ideas what I could do to cure the issue?
Any help appreciated.

OK after many hours of searching I found the problem, the issue isn't exactly with the Lenovo although you would expect them to supply a wireless card that is compatible with Windows 7!
The issue is with the Atheros AR9285 wireless card, if you Google the Atheros card you will find numerous posts where people have had issues with this, there isn't any one straightforward fix, it seems dependent on what router you are using and how you have things set up.
I played around with my router settings and the settings on the Lenovo and finally found a configuration that worked for me, the Lenovo dosent like some channels on the router but does others, if anyone else gets this I would recommend changing the router setting from auto channel select to one channel between 1 and 11 to find one that works best. That seemed to fix
mine.
Thanks a bunch Lenovo support, call my internet service provider, yeh right! Also when you keep people waiting on hold for 50 mins before answering a simple "I'm sorry to have kept you waiting" would be nice not an argument with your CS rep saying "You haven't been on hold for that long".
Anyone with the most basic knowledge should know that if files can not be transferred from a central drive by the wireless card its nothing to do with the internet service provider!

HP Printers - 8000 Pro and Pro 8500A Plus all in one wireless setups

First, six weeks of customer support has not been able to get my 8500A Plus all-in-one install on my XP Pro SP3 laptop. I've uninstalled the printer using HP's utility, the Control Panel and still can't install it wireless to this laptop. I am about to attempt an Ethernet connection, but have little to no confidence in it's success. The support has been terrible - repeating the same steps over and over, promising call backs and never calling back, promising escalation and always talking to a level 1 support person that repeats the exact same steps, and promises to solve the problem. The last person couldn't figure out how to shut off the wireless feature on the printer - it hung every time I did what he told me too. I also get periodic "crashes" white screens on the printer's display and all of the lights flashing.
Anyone have a suggestion? HP want to replace this printer?
Second, since I've had so much trouble with the 8500, the uninstallation process uninstalled the 8000 Pro I had on my network, wireless and working. Now, the installation of the 8000 Pro has failed three times. I'm attempting a USB installation with hopes to switch to wireless, but the process (at around 33% of step 3 of 4) is taking hours! What gives?
Any suggestions? I surely don't want to call HP Customer Care for support, and waste another six weeks on a second printer.

This alignment page document may help:
http://h10025.www1.hp.com/ewfrf/wc/document?cc=us&dlc=en&docname=c03094803&lc=en&product=4116838&tmp...
007OHMSS
I was a support engineer for HP.
If the advice resolved the situation, please mark it as a solution. Thank you.

IE 8 and compatibility with Officejet J6480 All-in-one

I have the above Officejet J6480, connected via USB, XP operating system and earlier this year after installing IE 8 I found that the printer was not compatible. Therefore I went back to IE 7, and have been awaiting news from HP that the compatibility issue has been resolved, but I haven't heard anything. It would seem that installing IE 8 would be a good move if it is compatible with the printer.
Questions:
Is the Officejet J6480 now compatible with IE 8 assuming I have updated my printer software from the HP site?
If not, what do I need to do in order to use IE 8?
Is there any reason not to go to IE 8?
Thanks for your help....

What version of OS X? What router?
Get the latest software for your printer from the "Support & Drivers" link at the top of this page.
Say thanks by clicking "Kudos" "thumbs up" in the post that helped you.
I am employed by HP

Wireless setup problem for HP Officejet J6480 All - in - One printer

I can not get my printer setup wirelessly. When I send a print job to it, the message comes back, printer offline.
I can hook up the USB cable and it prints fine. I installed the software on my IMac as instructed. I used the HP Printer manager. My IMac is setup with the airport and I have a wireless router.
Through the setup button on the printer I printed off the "wireless network test report" and the "HP network configuration" page. They show no errors.
Can anyone help me out?
I need to be able to wirelessly print from my IMac, a Gateway desktop, a Dell laptop and a Toshiba laptop.

connecting Wireless to HP j6480 printer
Problem is when I go to menu and press wireless network printer option. It’s just press menu then use the arrow keys on each side of the OK button. Then press down to Wireless Network Wizard. Press the OK button. I think the Wireless Network Wizard is the third option down when you are in the Wizard. It will then ask you for the wep for your router. I have the Verizon Jet pack from Verizon. But I assume you could use any router. My router wep was all numbers for example 99000627xxxxx all numbers. I tried and tried and kept putting in the wep but it kept coming back wrong wep code. What I did not watch was the numbers I was putting in were wrong. For example when I was putting in 990000627XXXXX that was not being put in. What was being put in was something like ypt$&^ etc. I did not know when you were putting in the numbers you had to keep pushing on the 9 key until a nine came up, then it would go to the next number you had to put in. You had to do the same for the second, third, fourth and etc until you entered all of the code. Then the wireless router connected. Why does someone not tell you that.

Officejet J6480 All-In-One Printer

I just bought a new Dell tower with Windows 8.1. When I was installing the printer's software, it told me that I needed new software for a 64 bit computer, which I found online. Everything seemd fine for the type of documents I first printed. However, when I attempted to print a document created with Microsoft Works, I would get an error message telling me to clear a paper jam, even though the printer would kick out a blank sheet of paper.
I would always check to make sure there wasn't a jammed piece of paper, even though I knew there wasn't one. Three times I unplugged both the power and USB cords, and still it would not print. I finally created a new document from a blank letterhead page, then copied and pasted the content of the first document. That new document printed. However, this afternoon, when I attempted to print another Works document, I got the same paper jam message, even though it kicks out a full sheet of paper. I tried my same fix, creating a new document, but this time, I got the error message.
This afternoon, I downloaded HP's Install Wizard and Print And Scan Doctor. Both told me nothing was wrong. I then uninstalled and reintalled the printer's software. Again, I get the same paper jam error message, though the paper does not jam.
I am able to print documents created with Quatro pro though, with no problems. Thinking the problem has to be with Works, yesterday, I uninstalled and reinstalled that program, which did no good. A thought did occur to me right now, I use Works 9, an outdated program (I know, I'm probably the only one still using Works and Quatro pro). Could this be the problem?

Hey there @GnirpsNevets , welcome back to the community
Yes, using Microsoft Works could very well be the issue. You have tried all of the troubleshooting for the printer that I would have suggested to you in hopes to have it working for your however, it's discontinued and support on it seems scarce.
Check out this alternative from Paul_Tikkanen to see if that helps:
Re: Microsoft Works
Best wishes!
R a i n b o w 7000I work on behalf of HP
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Officejet J6480 All-in-one wireless setup issues

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